Customer Reviews for U-Haul Moving & Storage at Nellis air Force Base

1,596 reviews

5250 E Craig Rd   Las Vegas, NV 89115
(Next to IHOP, Near main gate of Nellis AFB)

(702) 644-4700

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(702) 644-4700

5250 E Craig Rd
Las Vegas, NV 89115
(Next to IHOP, Near main gate of Nellis AFB)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • RV storage
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Paula Stanley is very kind and helpful. She’s the best!

Josephine Younger  |  First Impressions 
Rating:
5.0

Paula the manager was great process was quick and easy got my truck and the return was even better Don’t remember the associate name but she came out inspected the truck and I was good to go got my estimate charge and not the rest of the deposit is being refunded back to my bank great team of ladies in there

Carl Smith 
Rating:
3.0

Uhaul representative made a comment to me about something personal and none of their business when doing business with them.

Ronnie Younger  |  Overall Experience 
Rating:
5.0

I have stored my items for 10 years and paid for it and also I have used U-Haul for numerous times over 40 years to either ranked a truck or just to do anything. I’ve used Storage in two different states and always have had been happy with everything that they have to offer. I recommend it for anyone and

TAMI WINSTON  |  Overall Experience 
Rating:
5.0

I have used U-Haul for at least 40 years and have used everything they have to offer you can never go wrong with them

TAMI WINSTON 
Rating:
3.0

I had a storage unit here for almost ten years I didn’t get to see it often but enough to keep track of what I had. I knew that management changed hands more than people change their underwear. I just had hoped everything was going to still be there. Wrong several items were stolen locks changed with out my permission. The last manager was of some help with getting me access to close my account. To bad it was to last for me

FRANCES NEAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gail Holcomb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PHANH PHIANGPHACHANH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY CAVITT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOMASA TURNER  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Teshanay Rand 
Rating:
5.0

Customer did not leave a comment.

Bernadette Mendoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paula Stanley 
Rating:
5.0

Customer did not leave a comment.

Debra Hooks 
Rating:
5.0

Customer did not leave a comment.

Porche Summerise  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Isaac Zelaya 
Rating:
5.0

Continue for doing costumer service..

Mark Payumo 
Rating:
3.0

Customer did not leave a comment.

Dante Hawthorne  |  Overall Experience 
Rating:
5.0

Love the car is perfect for Uber

william robinson 
Rating:
5.0

Customer did not leave a comment.

Maria Aguayo 
Rating:
5.0

Outstanding customer service both in store representative (Miss Paula) and road assistance department.

Elicana Mose 
Rating:
4.0

The office personnel was very helpful and professional.

DARLENE BRAMLETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Aguayo 
Rating:
4.0

Customer did not leave a comment.

Muhammad Matthews  |  Overall Experience 
Rating:
5.0

Customer service was great friendly awesome staff

JUDY S DAVIS 
Rating:
5.0

Customer did not leave a comment.

WHITNEY ROBINSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Javon Banks 
Rating:
5.0

I have used a few different locations over the years las Vegas Blvd. , Nellis and Stewart and i think its like craig and revere , sometimes good experiences sometimes not Nellis and Stewart kept giving me broke trucks. but this location at Nellis and air force base the two ladies I dealt with were awesome and made me feel like I a local regular there i was a very good experiance they are very nice, polite direct and honest this is definitely the location I perfer if possible in the future .

philip catagnus 
Rating:
5.0

Customer did not leave a comment.

Steffani Furtado 
Rating:
4.0

Customer did not leave a comment.

donna okeke  |  Overall Experience 
Rating:
5.0

User interface on the app left a bit to be desired but the overall experience was painless. And considering I had a short notice move I'm glad everything worked out as needed.

Jason Lovell 
Rating:
5.0

Customer did not leave a comment.

GENE JESKE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shireen Childress  |  Overall Experience 
Rating:
5.0

They clean good but when we rent the uhaul we smell like cigaret and I can't take it I'm allergy hopefully put don't smoke maybe inside most people doesn't like smell that.But people they are nice.

Elvira Ceneta 
Rating:
5.0

Customer did not leave a comment.

Gary Pitts 
Rating:
5.0

Customer did not leave a comment.

GABRIELLA ENRIQUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Bizzle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREA ZIMMERMAN 
Rating:
4.0

The light in the unit did not work. Other than that it was an excellent experience.

KRISTOFFER HARRISON CAMPBELL  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff

Physaundra Allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDY SPENCER MEESE 
Rating:
5.0

In and out unloading my stuff in less than 30 minutes.

Robert Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vera Sawyer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheena Moore 
Rating:
5.0

Customer did not leave a comment.

Marena Moore 
Rating:
5.0

Angelina Mylea and Keaire were very nice and, very helpful and professional..

Darlean Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tomasa Turner 
Rating:
5.0

Maria and the Other lady I’m Sorry I forgot her Name but she pregnant They treated me with the up most Respect and So Professional Thank you for Hiring Some of the Best People to take Care Customer Service And Thank you U-Haul for Giving me a Chance to have Gotten my Stuff out of there

Amelia Foots  |  Overall Experience 
Rating:
5.0

Mylea C. was very professional and friendly and answered all of our questions will definitely be using this location very soon.

Michael Echols 
Rating:
5.0

Customer did not leave a comment.

Tina Coit  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kurt Williams 
Rating:
5.0

Customer did not leave a comment.

Cynthia Evans 
Rating:
4.0

Customer did not leave a comment.

Wade Sjostrom 
Rating:
5.0

Customer did not leave a comment.

Tranaeya Holland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROCHELLE HUNTER  |  Overall Experience 
Rating:
4.0

I was pleased with the service from the beginning to the end.

ANTOINETTE WHITE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arneisha Francis 
Rating:
5.0

Customer did not leave a comment.

Cleofas Lewis 
Rating:
5.0

Customer did not leave a comment.

LLOYD POLK   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Gill  |  Overall Experience 
Rating:
3.0

When I walked in, the guy who helped us was a very tall Caucasian man. Did not give his name. He was eating while helping us. When I got back to drop the truck off, he was on the phone with a client. She was talking too much for him, I guess because he was making faces and doing the talking hand gestures. I found that to be rude, especially when another customer is right in front of you ,seeing you make fun of this woman. Who only sounded like she was expressing kind of gratitude. We literally used 5 miles. The gas hand barely moved and the guy charged us 10 dollars because we didn't put 3 dollars in the tank to get it back to where it was. Then he was rude and tried to talk down to me, after I accepted the additional charge. I will not be using this location again, and definitely will not recommend.

erica boyakins 
Rating:
5.0

Customer did not leave a comment.

Raphael Bannister  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ashley Walker 
Rating:
5.0

Awesome staff just the price for a small 5x7 cost was to much. Great facility though.🙂

GREGORY COLEMAN  |  Overall Experience 
Rating:
5.0

Awesome women for host

Cedric Eichelberger 
Rating:
5.0

Exterior needed wash. I most definitely will return and Pay It Forward. I don't remember their names but your employees were courteous, friendly and knowledgeable, have a bless day 🌻

Fe Manuel 
Rating:
5.0

Nothing at all great customer service the reception at the desk was excellent

Shasta Brown 
Rating:
5.0

Guest Service was great!

RANDY SPENCER MEESE  |  First Impressions 
Rating:
1.0

U guys are totally wrong I purchase insurance and u guys tryin to tell me I didn’t cause I got into a accident and y’all don’t wanna pay for the car I’m not happy at all matter of fact I have my paper stating that I got insurance on the u haul I’m taken y’all to court

ischar harper 
Rating:
5.0

Customer did not leave a comment.

Amanda Carter  |  First Impressions 
Rating:
5.0

Thanks. Very nice people here. Safe and managed property superbly.

JAMES MILBURN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

comrad williams 
Rating:
5.0

The employees are awesome. They were all nice

Sally Gann 
Rating:
5.0

Customer did not leave a comment.

Earl Tate  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose Baza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Khidhathong 
Rating:
5.0

Customer did not leave a comment.

DARIUS JOHNSONDAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katherine Turner 
Rating:
4.0

Thank you all for keeping my stuff safe. I appreciate the bathroom the most. Folks please keep it clean so they wont take it away ;) On the negative the fees are quite high especially for the lien fee $50 in addition to a late fee $20. A bit much to pay when you are already behind. I feel sorry for the ones who cant catch up. At least they were able to remove a couple late fees. it helps. My room price kept rising. two increases in a year. The price was reasonable most of the time (years) I was there, but I can see how it is now rising quickly. Overall Im glad I was able to use this spot.

CARRIE SPARKS  |  Overall Experience 
Rating:
5.0

The lady’s were extremely helpful!

Tyesha Thomas  |  First Impressions 
Rating:
5.0

I like your services

Enrica Leano  |  First Impressions 
Rating:
1.0

Tried to charge me for a month on the day I checked out. Tried to charge for gas for going 2 miles. Selective enforcement of dumpster policy

Lee Michael  |  Overall Experience 
Rating:
4.0

Enjoyed the security of the key card access

Nick Bream  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DELANNIE WIGGINS 
Rating:
4.0

Customer did not leave a comment.

Frederik Alsup  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Twanice Ross  |  Overall Experience 
Rating:
4.0

5250 E.Craig uhaul the service I Received was excellent. Everyone was very helpful from start to finish. Thank you

Zina Willoughby 
Rating:
2.0

When I walked in to rent a vehicle I was told my debit card wasn't acceptable. I left and completed my reservation online at the same location using the same card. When I returned the manager insisted my reservation was invalid. Another worker checked my reservation as I was in discussion with the manager and confirmed the reservation and payment method was valid and the manager had to agree. In my experience that manager was unprofessional and training staff poorly. I have rented at that location on several occasions previously without incident using the same card which is associated with my account.

JOSEPH MICHAEL 
Rating:
5.0

Customer did not leave a comment.

Jose Pagapular 
Rating:
5.0

Excellent service from start to finish!!! And great rates!! I've been a uHaul customer for 25 years.

Fredrick McCaw 
Rating:
5.0

It was a very easy and quick experience. fair pricing staff was fun and personable.

Aaron Jimenez 
Rating:
5.0

Customer did not leave a comment.

REGINALD THOMPSON  |  Overall Experience 
Rating:
1.0

It's criminal how these large corporations can completely steal from all us consumers and call it "policy".

Elizabeth Butzow  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DEYARK DESHAY RHODES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Ybarra  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Lehuamailani Colburn 
Rating:
1.0

Price

patricia clark 
Rating:
5.0

Customer did not leave a comment.

roosevelt daymon 
Rating:
5.0

Customer did not leave a comment.

Larry Turner 
Rating:
5.0

Never a problem with the u-haul near me on East Craig!!

Stuart BERMAN 
Rating:
5.0

The mileage rate is so high. Should be less or maybe not expect gas to be filled up when returned.

Jodi Reeves 
Rating:
5.0

Customer did not leave a comment.

Nana Tomekpe 
Rating:
4.0

Was supposed to have been given extra days through Aug 1st due to being asked to take a different uhaul than I reserved but when I dropped it off I was told it was only through the 31st and they charged me for an extra day

Timothy Rosenberger 
Rating:
5.0

This place always a vibe.

Artrenity Smith 
Rating:
5.0

Customer did not leave a comment.

shemariae christian  |  First Impressions 
Rating:
3.0

Thank you for you’re understanding

Andrew Johnson 
Rating:
4.0

Let the location know if somebody is running a day late that they will still be dropping off at the location.

Kim Lefler 
Rating:
5.0

Kyle the Manager was absolutely amazing. Helped me with check in and check out and it was so smooth he answered all my questions which I really appreciate. I highly recommend this location. Carter an employee there was also very nice.

CHEERON HARMON 
Rating:
5.0

Every one nice thank u

STEPHANIE ANNE SCHROER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Enrique Prado 
Rating:
5.0

Help to set side mirrors for customer. Mirrors should be used for blind spots also.

Steven Morrison 
Rating:
5.0

I have rented from uhaul for years and will continue to do so in future. Husband and I are retiring and moving to Sedona az. See you there

Cynthia Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latisha Noles 
Rating:
4.0

did not find out until we dropped off but safety chains were hooked up wrong .. hooked to brake or something and chains were to worn to be on trailer. hookup problem was lack of training and worn chains should have been replaced under better maintenance.

terry SPENST 
Rating:
5.0

This was for customer service. I had a problem with the website so I called to make payment over the phone, It was very simple and the agent was very helpful and polite, Thank you.

Terry Parot  |  First Impressions 
Rating:
5.0

Although I rated this excellent, I did have a slight problem with the vehicle itself. The transmission was not shifting properly and needs to be checked. It could just be that the gas that was previously used was low grade and perhaps that's what was causing it to delay. Overall I liked the cargo van and will request it again. Thank you U-haul staff.

Dorothy Conner 
Rating:
5.0

Customer did not leave a comment.

Alice Leehall  |  Overall Experience 
Rating:
5.0

Have always had pretty good luck with you also glad to be there then some other place not used to

Treva Rodgers  |  First Impressions 
Rating:
5.0

I believe 24 your access to ones storage unit would be helpful . Even pre planned just for certain time would be awesome . Love the live chat !!

Richard Harrison 
Rating:
3.0

Need more parking

Cayden Lewis 
Rating:
5.0

Issac was great, good customer service skills

Marco Ceballos 
Rating:
5.0

Absolutely charming three CSRs I met. Not having rented some years, I was surprised at the ease of my internet booking, speed of the pickup "paperwork" and the absolutely amazing upgrades when, perhaps 20 years ago, I'd rented a similar model AND its still very inexpensive. Not that that haul I U-Hauled from VA - SC for three days with a few sightseeing stops along the way... So yeah, 100% Satisfaction twice in 20 years. Yer a goto fer shure.

David McCullough 
Rating:
1.0

I would never recommend this location ever! I was incorrectly charged for an additional 80 miles that I didn't use and an incorrect overnight fee. I am still waiting to hear back from a manager after a week. I have used Uhaul for years and have never had an issue with them. This is very upsetting. My rental was returned in less that 24 hours even though I chose a 24 hour rental just in case. They charged me for 24 hours after that. I am disgusted with Uhaul and I really hope my issue is resolved soon.

Michellae Nubine 
Rating:
5.0

I received friendly service!

Tiffany Belcher 
Rating:
5.0

Customer did not leave a comment.

RUBEN PARDRO 
Rating:
5.0

The only thing is going on is the dollies downstairs. You need to have some bigger dollies that she put more stuff when you’re on your equipment in your merchandise to actually a whole upstairs and that’s only thing I think is oxy I don’t care for iview need to have a bigger hand, dolly downstairs to be available.

ROCHELLE HUNTER  |  Overall Experience 
Rating:
3.0

The equipment was fine. The service was fine. No issues.

Sharon McGee 
Rating:
1.0

Customer did not leave a comment.

Sukari Ali  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

chris prott 
Rating:
5.0

The only inconvenience was coordinating all of the sign-in boxes to all say I was on the property at the same time

joseph hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dat Smith 
Rating:
5.0

Customer did not leave a comment.

William Scruggs  |  Overall Experience 
Rating:
5.0

I don’t have anything for improvements! We had a very good experience, checking out the truck, other products were offered to us if we needed. We rented a 26 foot U-Haul, it was very clean, very easy to drive and it fit all of our belongings. The return of the truck was very simple and easy and quick. I would recommend this location for U-Haul to anyone that asked! Thank you so much for making our move a little easier!

anissa taylor 
Rating:
5.0

Customer did not leave a comment.

Gary Hemphill 
Rating:
5.0

Customer did not leave a comment.

SOCORRO VILLANUEVA  |  Online Move In 
Rating:
5.0

Other than me still not getting my $30 back on my card I would definitely recommend you guys to friends

robyn moore 
Rating:
5.0

Customer did not leave a comment.

matthew grublis 
Rating:
5.0

The guy that help me out I forgot his name was excellent 👍. The truck it's part as well, using storage as well so things are great. My second time here love the business.

Rafael Thrower 
Rating:
5.0

Customer did not leave a comment.

karna sutton  |  Overall Experience 
Rating:
5.0

Thank you for being there

ROCHELLE HUNTER  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff.

LAVADA Y Harrell 
Rating:
2.0

Customer did not leave a comment.

Veronica White  |  Overall Experience 
Rating:
4.0

Everyone was nice and helpful,,, good customer service.

robyn moore  |  First Impressions 
Rating:
5.0

Kyle was so helpful.

Jonnesha Banks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DEMETERIUS WHITE  |  Overall Experience 
Rating:
5.0

Great customer service

Dalton Griffith 
Rating:
5.0

Customer did not leave a comment.

Stuart Berman 
Rating:
4.0

Customer did not leave a comment.

lonny smith 
Rating:
5.0

Customer did not leave a comment.

Tara Casady 
Rating:
5.0

FROM START TO FINISH AND BEYOND THEIR WHOLE STAFF WAS AMAZING...

Jessica hooper 
Rating:
5.0

Everything was great great service

patricia powell 
Rating:
5.0

Customer did not leave a comment.

dylan watters 
Rating:
4.0

Na

Andrea King  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROLAND MARK PELLETIER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

danny jones 
Rating:
5.0

Customer did not leave a comment.

Samantha Joseph  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rhonda Caron 
Rating:
5.0

Customer did not leave a comment.

Tiffiny Susterka  |  First Impressions 
Rating:
5.0

The best! thank you

Federico Stoeve  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlene Keys  |  Overall Experience 
Rating:
1.0

Care about the safety of your customers. Called to inform them that the brakes weren't working on the vehicle. Staff didnt care. Also, the vehicle I reserved wasn't available, so I received another vehicle taht didn't have a ramp. Didn't know that this particular truck wasnt equipped with a ramp. When I called to inform them of this as well. I was told, your other vehicle that you originally reserved didn't have a ramp either.. extremely rude. Should've received some sort of compensation instead of attitude. But was told wait until Monday to speak with the manager.

Antrina White 
Rating:
5.0

Ty very much

Jermaine Kelley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Esmeralda Vilboat  |  Overall Experience 
Rating:
5.0

Not being able to drop off a uhaul vehicle at a different location without a huge charge is highly inconvenient. I would be willing to pay extra for this type of service but there is no option to do so.

Marquel Koch 
Rating:
5.0

Did a good job. Everything was ready. Got me in and out quickly at pick up and return. Much appreciated.

Robert Bagan 
Rating:
3.0

Customer did not leave a comment.

Amy Schneidewind  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Domstead 
Rating:
3.0

Everyone was ok but just son rented the truck and getting a discount but when we got charged the discount wasn’t on the bill so upset until they fix it soon k hope .

carolyn brown 
Rating:
1.0

Truck had check engine light on. Check in service was terrible

james marshall 
Rating:
4.0

Customer did not leave a comment.

Eugene Jensen 
Rating:
1.0

Customer did not leave a comment.

Brian Alexander 
Rating:
4.0

Customer did not leave a comment.

Kim Bailey 
Rating:
5.0

The meter for the gas was incorrect, I put half a tank of gas when I returned it so it was less than a,quarter tank when it was given to me. Thank You

Brenda Scott 
Rating:
5.0

Customer did not leave a comment.

GAGE UTLEY 
Rating:
5.0

Customer did not leave a comment.

Kevin Moran 
Rating:
5.0

Customer did not leave a comment.

Jayla Sims  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICK OREILLY 
Rating:
5.0

The Staff at this location went Above and Beyond! They made my experience very pleasant. I recently relocated from the Midwest, and once I got here, they made my transition smooth and easy to navigate. Their facility was always clean, and best of all my unit was never tampered with.

James Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA MOON-SMITH  |  Overall Experience 
Rating:
5.0

Where do I begin.🤦🏾‍♀️ I just want to say thank you first and foremost to Omar one of supervisors. I thank you for hearing my voice filled with truth of my hardship that I was currently experiencing.. thank you from the bottom of my heart.. Tears of joy I cry as I type.. Without Omar first and then the entire staff members there after hearing my plead for help I would not have gotten a chance to save some of the precious treasures.. I Thank you all there at U-Haul.. My experience is always good😌

LISA PICKETT  |  Overall Experience 
Rating:
5.0

The manager was absolutely awesome

WESLEY F REPP  |  Overall Experience 
Rating:
5.0

I did have 2 incidents, but would still rate everything over all great. A couple of times I didn't receive an E-Mail receipt, I called and it was corrected right away. The other Friday, Jan. 13, I was unable to get the elevator to open for over 15 minutes. I ran my card at least 4 or 5 times. I pushed the call button 4 times with no response. I pushed the call button at the entry for getting carts, still no response!! Glad I was not being attacked!!!!!!!!

Barbara Paddy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dashone Willis  |  Overall Experience 
Rating:
5.0

No issues. I canceled storage because my apartment renovations are completed. However, I may consider putting this excess stuff in storage at a later date. Thanks.

Philip acosta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Wetherholt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maci Jordan  |  Overall Experience 
Rating:
5.0

We had a tricky last minute military move.. The female manager at this location was amazing.

Matthew Arnold Lloyd  |  Overall Experience 
Rating:
5.0

Tha customer service on Friday and Saturday on the 30th/31st of December was more than excellent. Each representative at the front desk were very helpful and timely with their service and assistance. It could not have been a more pleasant experience.

Bryan Mosely  |  First Impressions 
Rating:
5.0

Honest clean business with integrity.

Keith Young  |  Overall Experience 
Rating:
5.0

Omar and his staff have been the most helpful and kind during my 3 years of having the storage. I can’t say the same for my other storage that is also Uhaul! It’s crazy that a location makes a difference!

Juan Rios Lozano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Fager  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol Harris  |  Overall Experience 
Rating:
5.0

The team went above and beyond to always help me out! Thanks guys!

LIZBETH VARGAS  |  Overall Experience 
Rating:
5.0

Good spot. Wish it was cheaper

Iron Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTAWN BONNER  |  Overall Experience 
Rating:
5.0

The female staff was very helpful.

Edgar Sanders  |  First Impressions 
Rating:
3.0

My one problem I had was I moved in the storage in 2018 the light in my storage was out when I rented it and I told the office several times and no one ever fixed the light. I rented that storage for approximately 4 years and no one ever replaced the lights

maureen poston  |  Overall Experience 
Rating:
5.0

Pulling into the facility we noticed the very well organized grounds. Upon entering the office we could smell the cleanliness of the room, the organization of everything available, and the young lady moving about maintaining everything. The manager we spoke with was very professional, polite, and helpful. I believe she said her name is Amelia. Amelia, her staff and location is by far the best I have ever experienced and I highly recommend this location to everyone that wants the best experience. I give this place 5 stars ⭐️

Cindy Cornett  |  First Impressions 
Rating:
5.0

Friendly and very helpful

paula Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

danielle cook  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Madeline Hagen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Susan Smith  |  First Impressions 
Rating:
4.0

Emilia was the best she went above and beyond to make sure I had everything I need I came in the store about 5 times and she was always ready to help.... if not for her I don't know what I would've done yesterday .

kadia deans  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Selmon  |  Overall Experience 
Rating:
5.0

The best storage place Ever used. Exceptionally clean and maintained by the staff. The office people were all very kind and helpful I give you guys 10 stars

JUDY DAVIS  |  Overall Experience 
Rating:
4.0

Very nice people that work there very kind and care about the customer and their needs.

Victoria Truver  |  Online Move In 
Rating:
5.0

The staff was so helpful & I am happy with the location

KATHERINE COATES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tameisha Guillory  |  Overall Experience 
Rating:
5.0

FINALLY A UHAUL LOCATION WITH GREAT CUSTOMER SERVICE!!! 10 STARS!!!

Koel Jones  |  First Impressions 
Rating:
5.0

Everything was good except their was some blue ink in door of truck

Veronica White  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HERMAN MEDINA  |  Overall Experience 
Rating:
5.0

I was only disappointed when I was not notified of hour changes. We came to clear out our unit and had about 45 min to do so as we were told the hours had changed

Charmayne tollefson  |  Overall Experience 
Rating:
5.0

I switched to this U-Haul location after first securing and abandoning another company's storage option closer to my home; that customer service experience was dismal. My experience at this location was the polar opposite--clean, spacious, convenient storage and the BEST customer service I have experienced in years. Friendly, helpful, quick, concerned about my experience---I can't say enough about this positive experience! My unit is clean, handily accessible, cool in a Las Vegas summer. I'm very happy I chose this U-Haul location!

Daneen Petty  |  First Impressions 
Rating:
5.0

I would like to commend Ernest Finner and Demarr Sims of Nellis AFB UHAUL. They provided outstanding support which ensured my recent move went smoothly. Their in-depth knowledge of the check in and out process guaranteed a short process saving me valuable time. I am a retired war veteran and I give my positive recommendation for your business.

Harvey Palacio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Molly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lora Hoover  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER CANIZALES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Reid  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yanet Cazun De Cac  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonsey Allison  |  Overall Experience 
Rating:
5.0

The access hours are normally going to be convenient, but right now they are going through some security update or something and are closing access down at 6:45. Hopefully whatever is going on will get done quickly. Most people need to access storage after 6pm. The guys there (Omar and Damar) were super friendly and helpful - I was super impressed and relieved as I came in from driving 30 hours and moving itself is extremely stressful. They had to figure out how to get me in with their system down and worked hard making calls and returning calls and discovering and we’re always upbeat and friendly. Omar helped find best place to unload and gave tour of storage unit showing me where carts are unloading options and where both elevators were. He also checked on us twice while we were working. I feel like their service exceeded expectations. I’m grateful!!

Alycea Lewis  |  First Impressions 
Rating:
5.0

Ernest and Edward , Omar, & everyone were extremely courteous, professional the facilities were extremely clean. Ernest went out of the way to show me how to get back to my unit when I got lost, ha ha.

Pedro Pinal  |  First Impressions 
Rating:
3.0

An associate by the name of Demarr Sims helped me with my rental of a storage unit and truck. I haven't had customer service like that in years. He was kind, and helpful as well as talked to me like a real person. I could tell he really cared about the service that was provided and certainly cared about me as a customer. I have much appreciation for him and the experience I yielded that day. Thanks!

trevor maille  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

RECOVERY Shawn Lindsey  |  Overall Experience 
Rating:
5.0

The light in my storage unit was out but overall the storage unit was perfect !

kelsey collins  |  Overall Experience 
Rating:
5.0

Excellent customer service by the staff

Lisa Hernandez  |  First Impressions 
Rating:
5.0

The staff was very helpful and friendly. Omar is Awesome!

Debra Hoople  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edgar Gibson  |  First Impressions 
Rating:
4.0

Easy access. Very secure. Provided carts to move stuff around. The donation area was excellent to be able to give to others what I no longer needed.

Kayla Williams  |  Overall Experience 
Rating:
5.0

Good place to keep stuff while you are away, staff is well mannered and helpful

Benjamin Gibson  |  Overall Experience 
Rating:
5.0

Muy profesionales

Yulisey Morales  |  First Impressions 
Rating:
5.0

The staff was very friendly & helpful which made the move in that much easier. The facility is very clean & easy to navigate & the monthly rate is fair.

Paul Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John bookout  |  Overall Experience 
Rating:
5.0

The employees at this site were stellar and now I only want to use that location.

Denetdra Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Davis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carlos Arellano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRYAN HAERER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICH BUTLER  |  Overall Experience 
Rating:
5.0

Nice and friendly ,able to resolve any issues in a timely manner

Brittany Harold  |  First Impressions 
Rating:
1.0

Muy Mala experiencia,experiencing, pertenencias Enel storage alguien entro y Samuelson mis pertenenvias, llevandose 2 pares de tennis de la Marca Jordan Nuevo y un contender de plastic con cerca de 10 pares de Marca y mis memories sport jerseys y tango El case pendent

Salvador Perez castillo  |  Overall Experience 
Rating:
1.0

Trailer was broken into twice. Staff was 0 help.

brett butler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KRISTI BENSOUDA  |  Overall Experience 
Rating:
5.0

Only 1 issue. Light bulb in space was out. But no big deal as hallway lighting good.

FRANCISCO MORALES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber Steen  |  Overall Experience 
Rating:
5.0

The staff was very helpful in getting our storage room and showing us how best to access it.

Andrew Gill  |  First Impressions 
Rating:
4.0

U haul been good to me.

Francis Yoshida  |  Overall Experience 
Rating:
5.0

Overall great

christina Dunbar  |  First Impressions 
Rating:
5.0

The GM worked with us through an extremely tough move, and miscommunication. Which we are grateful for! The staff was also knowledgeable, helpful and made this storage experience the best we've ever had! Great and affordable too!

Aaron Joseph Ellis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHEILA BREVARD BLAMO  |  Overall Experience 
Rating:
1.0

The primary purpose for my abrupt departure was the fact that the price kept getting hiked and, to make it worse, I was constantly finding out after the fact and being hounded for $5 here and there. In spite of repeatedly informing the company of a new email address, the notices of price changes were sent to the wrong address, forcing me to deal with people on the phone who could only try to collect from me over the phone. In spite of having the container for more than 5 years without any incident, I was treated as though I was trying to beat you out of $5. Frankly, it wasn't a good look for you. The container was convenient...until you made it not so.

RICHARD NEAL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eric Campagna  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Katherine Hernandez  |  Overall Experience 
Rating:
5.0

Thank you. Keep up the good work and the support provided for Veterans and Military.

ernest jenkins  |  Overall Experience 
Rating:
1.0

I would of giving this facility a better rating but the manager is terrible. He has THE WORST ATTITUDE AND HORRIBLE CUSTOMER SERVICE. HAS NO PATIENCE AND QUICKLY LOSES HIS COOL. Omar has no idea how to treat a customer or even perform his job like he was trained. Or maybe he needs to be retrained because he doesn't explain things to customers or even bothers to ask if you have any questions. He expects you to know all the information when his job is to do just that. Explain things to the customer. If I was Uhaul I would consider firing him or retraining him.

Jeffrey Gonzalez  |  First Impressions 
Rating:
5.0

Great customer service. Manager Omar is very helpful and polite. We highly recommend this U-Haul facility to anyone with storage or pathing needs

TRUCKER Abdel Roca  |  Overall Experience 
Rating:
5.0

The manager are very helpful and very nice

sonya reed  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NyJwain Morris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justice Akins  |  First Impressions 
Rating:
5.0

Overall I have a lot important things that's I really need but do to covid I couldn't afford my belongings at the moment I did the best I can thank you 🙏

Carmen Morris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda curry  |  Overall Experience 
Rating:
2.0

Besides the manager who had to make the call to kicked us out it was his call and his only. I'm appreciative with the way he carries himself and deals with customers.

Frederick Ferris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvonne Hugley  |  Overall Experience 
Rating:
5.0

Very friendly & helpful staff. Extremely clean facility. I appreciate all of you. Ernest was awesome.

ANDREA MOON-SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EUGENEIA YOUNGBLOOD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol Harris  |  First Impressions 
Rating:
5.0

The staff were very friendly..

Thomas Trevino  |  First Impressions 
Rating:
5.0

Always friendly staff to help you oh, I can't complain about anything. I would recommend this location to my friends. And the bathrooms are so clean

carloyn turner  |  Overall Experience 
Rating:
5.0

Need to give refunds to those who leave before there dates. U haul can re rent them the same min. So why no refund??

Phil Wick  |  Overall Experience 
Rating:
5.0

Great customer service. I would highly recommend this location to all of my friends and co-workers.

Rocky Crawford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Burnette  |  Overall Experience 
Rating:
5.0

Superb, professional, and helpful staff! I believe it was Edward and a young lady whose name I didn’t catch. I went Friday 7/20 ~1530.

Barbara Comeaux  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tasha Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lavada Finney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLEY CELAYA  |  First Impressions 
Rating:
5.0

Excelente servicio y el personal de primera

Yanier Duardo TRUCKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Taft  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hannah Oatridge  |  First Impressions 
Rating:
5.0

Always a pleasure to be serviced by Omar and Elise. Always accommodating and professional

Donna Steffens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELVA ESQUIVEL  |  Overall Experience 
Rating:
4.0

Staff was always friendly. They even recommended the mattress covers moving in,,, I’m glad they did.

claudia garnica  |  Overall Experience 
Rating:
4.0

The Manager Alliea reach out to me about my account and gave Me options about ways to get my account current or ways to Get my account cleared, so I can close out My account.

Curtis Tilghman  |  Overall Experience 
Rating:
2.0

In the 5 years of occupying my units, the cooling systems seemed more down than up. It never seemed more than 10 degrees cooler from outside (had thermometer reading over 100 degrees inside more than once). The units were constantly showered with dust from the unsealed exterior walls. At times, there were no carts to be found near the elevator. The exterior building doors are always unlocked; even thought it's located in one of the highest crime areas of Vegas. The latest manager took over three months to rectify a billing error he created, due to lack of system knowledge. And initially blamed me for the error.

dalton williams  |  Overall Experience 
Rating:
1.0

It would've been 6 stars. But after 2 years of being a customer and coming back home I was greeted with rudeness. And poor customer service by Emelia. Although the gentleman in there had outstanding customer service attitude. Emelia still found a way to make things negative. When on my way out was claiming that she had to 'fix the door I broke'. Which was the automatic sliding door to enter the building. Apparently me putting my foot in the way because it was closing on me, so I prevented it from doing that. Was me breaking it. What a shame for some companies to be so great with poor employee attitudes.

Jeovani Serrano-Calderon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Daubney  |  Overall Experience 
Rating:
4.0

I am as. Told there no restrooms and it would be nice if they prorate..Since I moved out a little early

LAURIE Grijalva  |  Overall Experience 
Rating:
3.0

I had no problems with uhaul moving and storage at nellis air force base. But I have a real problem with 3969 Rancho drive when I returned my rental truck which was defective ENGINE LIGHT ON AND IT SOUNDED LIKE A TRACTOR. When I tried telling the clerk they she could've cared less so I definitely wouldn't advise or recommend anyone to go there.

wanda perkins  |  Overall Experience 
Rating:
5.0

Because of the pandemic' things changed, and people changed; I thank you U-haul for staying the same' reliable, accessible, and more important during this tough time, always open. You have helped me more than I can say with this short survey. I'm grateful, Mr. Miller

Bennett Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rickey Talton  |  Overall Experience 
Rating:
5.0

Craig/Nellis location has Great service and nice well-maintained facilities. Also gave a good deal on storage price. Overall excellent, especially for Nellis AFB area customers.

Scott Fenton  |  First Impressions 
Rating:
5.0

Super easy to set up and to check out when it was time. Overall I had very helpful / kind members assisting me

Mallory Kusakavitch  |  Overall Experience 
Rating:
3.0

It’s really not your fault, but the number of super shady people that rent there is not great. Also, staff should do a better job of enforcing parking plan. On busy days, people park on both sides of one-way road, blocking traffic.

Jon Anderson  |  Overall Experience 
Rating:
5.0

Very great excellent and very helpful Omar nice Customer service.

Eva Winford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Elder  |  Overall Experience 
Rating:
5.0

One of the best I have seen

Hudson Hyatt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angela Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie Mika  |  First Impressions 
Rating:
5.0

Thank you so much for all your help and kindness.

KYONG RUSSELL  |  Overall Experience 
Rating:
5.0

Very cleaned and friendly staffs

Angelita Ungacta  |  First Impressions 
Rating:
1.0

One of the managers Emilia was unprofessional and rude. After making reservations, my unit got sold with out a courtesy call coming from cross country! It was nothing but a mad experience over all! Emilia's staff even agreed with me she's horrible to work with. A family member of mine said the say thing about Emilia. This storage needs a new manager.

Elizabeth Holiwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chiquita Carter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lagaria Brooks  |  First Impressions 
Rating:
1.0

It was okay but nice had eaten or destroyed 20 percent on my items

Jackie Starling  |  Overall Experience 
Rating:
5.0

I love uhaul they are always friendly and kind never any problems

terri Gale  |  Overall Experience 
Rating:
5.0

Very Friendly Staff

Rachel Block  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN STANBROUGH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marcos mendiola  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John bookout  |  First Impressions 
Rating:
1.0

After making my reservation, my unit got sold! No one called to let me know! Why make reservations when they are not holding your unit they said was available at the time!

Elizabeth Holiwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia Fiske  |  First Impressions 
Rating:
5.0

It was convenient for me to get a storage unit on the spare of the moment.

raymond grant  |  First Impressions 
Rating:
5.0

Thanks you met our needs 100%

William Harger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

OMAR WILLIAMS  |  Overall Experience 
Rating:
5.0

Best uhaul service in Las Vegas

Gerard Kenneth Lacey  |  First Impressions 
Rating:
5.0

All employees very helpful and friendly. No complaints whatsoever. Great location and best rates.

Antony Correia  |  Overall Experience 
Rating:
4.0

My wait time checking in & out was a little long, but other wise the experience was good

Lasonya Lee  |  First Impressions 
Rating:
5.0

Staff are courteous and professional. The facility and storage units are well-maintained and easily accessible. There are plenty of carts and there is even a donation center on site! Bradley is a superstar - goes above and beyond to help the customer - one of the best UHaul facilities - great for military discounts!

Cheril Carrington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAQUEL SERRANO  |  First Impressions 
Rating:
3.0

Sometimes this facility needs a better system In answering the phones instead of not being able to get through

Lynn Perry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christine Kumiski  |  First Impressions 
Rating:
4.0

Thanks

David Fleming  |  Overall Experience 
Rating:
5.0

Very professional and courteous.

james bosworth  |  Overall Experience 
Rating:
5.0

Outstanding service and very convenient in processing the service All staff were wonderful and offered great advice!

Cheril Carrington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deogracias Cacho  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID PARKS JR  |  Overall Experience 
Rating:
5.0

Omar and Emilia were amazing in helping us to find a storage unit to fit our needs. They were very professional and courteous as Omar took the time to walk us through all the steps for our unloading and finding our specific units. The facility looks amazingly well-kept and the gate makes a huge difference for me in terms of safety and security for my belongings. I also needed to turn in our rental vehicle to another facility but Omar took it upon himself to take care of us and allow us to turn in the vehicle at their facility, which took a lot of stress off of us. I would 100% recommend this U-Haul storage facility to anyone who needs assistance with storage or moving vehicles. Excellent customer service with a well-kept facility!

Anthony Fraser  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Malisa Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Daubney  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Naomi Holmes  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Herman Hill  |  Overall Experience 
Rating:
5.0

Very friendly, compassionate management, I’m glad I’m at the storage

claudia garnica  |  First Impressions 
Rating:
5.0

The employee was very helpful,I forgot her name . However she was working @ 10 am on 7-5-2020.

Tarone Burnaugh  |  First Impressions 
Rating:
5.0

Customer service was great, it's always nice to do business with friendly and smiling staff members.

Debra Aguirre  |  First Impressions 
Rating:
5.0

Had my storage for years and the people were great.

Sylvia Diel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda franco  |  First Impressions 
Rating:
4.0

Other than the hike in the price due to different location I'm very satisfied with the storage facility.

raymond eugene weeks  |  First Impressions 
Rating:
4.0

I liked the facility, but I need climate-controlled.

TERRI LAWSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MANUELA MASSEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jannelle Gaitan  |  Overall Experience 
Rating:
4.0

Very professional service

Ky Amos  |  Overall Experience 
Rating:
5.0

Never knew about first 30 days free on new moves

Ezequiel Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Randolph  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maritza Najera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Ashdown  |  First Impressions 
Rating:
5.0

Staff and everything was cool

shana bell  |  Overall Experience 
Rating:
5.0

Amazing costumer service

bianca salas  |  Overall Experience 
Rating:
4.0

Satisfied! Clean facility. Friendly staff. No waiting in line. Acknowledged immediately upon walking in store. Just for storage it’s a bit pricey. Would recommend. 4 stars for price

jewel bennett  |  First Impressions 
Rating:
5.0

Excellent customer relations, and service, friendly people to work with.

RAYMOND JACOBS  |  First Impressions 
Rating:
5.0

Great group of young ladies. On point! Thank you.

Brian Sirk  |  First Impressions 
Rating:
5.0

Thank you!

Sherita Riddick  |  Overall Experience 
Rating:
5.0

clean facility, and excellent service

Bill Balderas  |  First Impressions 
Rating:
5.0

The service at this office were helpful and courteous.

Roslyn Gibbs  |  Overall Experience 
Rating:
1.0

Paid for climate controlled unit. Unite was 130F degrees or hotter. Was forced to move my property into another storage location. Will not be using U-haul in the future. Will Not Recommend to anyone!

Jared Walker  |  Overall Experience 
Rating:
5.0

Happy with the service and working with me on whatever I needed.

RYAN LAFFEY  |  First Impressions 
Rating:
5.0

Staff was extremely helpful and friendly.

Doug Crowe  |  Overall Experience 
Rating:
5.0

Amy was especially helpful and always friendly. This was was first time having to store my belongings and I must say it was a pleasant one. Great staff and secure clean facility. Very happy customer!

adele doctor  |  Overall Experience 
Rating:
5.0

they have been more than help full to me and i would highly recommend then 100%

Gerald Denney  |  Overall Experience 
Rating:
5.0

Very nice and friendly people

Rebecca Zima-Reinhart  |  Overall Experience 
Rating:
5.0

This storage is very amazing and very clean. I love this place and I will come back for the next time then. Thank you so much. Have a nice day. Smile... 👍🏽 Joseph Yapching

Joseph Yapching  |  Overall Experience 
Rating:
5.0

Great customer service but understaffed in Nor-Cal

Yvette Rodrigues  |  First Impressions 
Rating:
5.0

Very friendly and helpful

Scott Davis  |  First Impressions 
Rating:
5.0

The staff always provide excellent service and the products are great.

Adlai Cotton  |  Overall Experience 
Rating:
5.0

Amy was awesome, I was also able to return my rental truck there, she made everything easy.

Carol Helton  |  First Impressions 
Rating:
5.0

No complaints, got exactly what I paid for and expected. Friendly staff.

Martin Zealley  |  Overall Experience 
Rating:
5.0

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Gary Wallace Holt  |  Overall Experience 
Rating:
5.0

I Recamen this uhaul storage and truck rental very good service

Lori Rouse  |  Overall Experience 
Rating:
5.0

The service was exceptional and timely.

Sonya Hall  |  First Impressions 
Rating:
5.0

Great service and experience!

cece mcneely  |  Overall Experience 
Rating:
5.0

I only needed the storage for a limited time between moves, but the staff made the transition painless and complete. If I ever get reassigned to Nellis AFB, THIS U-HAUL is the one I'll use.

Randolph Winge  |  Overall Experience 
Rating:
4.0

Their awesome

Karina Zentner  |  Overall Experience 
Rating:
5.0

Awesome service

erin mcqueen  |  First Impressions 
Rating:
5.0

I've used U-haul at Nellis before didn't have any problems with theft or damages. I'm back hopefully I'll have the same experience as before. Thanks for your services.Have a blessed day.

Karen Allen  |  First Impressions 
Rating:
5.0

Clean, fast service, Cade was very friendly & efficient

Karina Zentner  |  First Impressions 
Rating:
5.0

I have recommended this facility to people. It is safe and secure, and the staff is very helpful and nice.

Shelsey Scavenger  |  Overall Experience 
Rating:
5.0

Very nice

Lori Rouse  |  First Impressions 
Rating:
5.0

I was treated like a queen. Service was fast and friendly. I will tell my friends to rent here.

LaDema Fowler  |  First Impressions 
Rating:
5.0

Thanks I will always use facility if needed

Myisha White  |  Overall Experience 
Rating:
5.0

Thank You

Falecia Williams  |  Overall Experience 
Rating:
5.0

Thank you

Ronald Sneed  |  Overall Experience 
Rating:
5.0

It was great.

Bill Brueggemeyer  |  Overall Experience 
Rating:
3.0

I have used this U-haul storage several times in the past with no issues. Not sure if Amy is the right fit when it comes to customer service. Maybe a few classes could do her some good.

Wilbur K Erving Jr.  |  First Impressions 
Rating:
5.0

Everyone was helpful and professional.

Nate DeShields  |  First Impressions 
Rating:
5.0

Sever was nice and prompt.

Edward Joffrion  |  First Impressions 
Rating:
5.0

and the staff was amazing!

Derick Davis  |  Overall Experience 
Rating:
5.0

Great facility! Access was very easy and security very good. Though the unit was on the 2nd floor we moved everything in and out much easier than expected.. More flat carts would help. Thanks again!

THOMAS SAVIDGE  |  Overall Experience 
Rating:
5.0

I wouldn't change a thing with this U-Haul location. The managers and staff here excellent they went above and beyond the call of duty to make sure I had what I needed.

Michael Mcdole  |  Overall Experience 
Rating:
5.0

Aftre 10 years of doing business with this location I would and will recommend to anyone looking for storage to use this facility.

GARY BURFORD  |  Overall Experience 
Rating:
5.0

Fast and Quick Service

Jaynell Fultz  |  Reservation 
Rating:
4.0

Don't like hours, so inconvenient especially during this time. We not in the 1950s

Dominic Ruiz  |  Overall Experience 
Rating:
5.0

always great service and assitance

DONALD GARBERG  |  Overall Experience 
Rating:
5.0

Excellent customer service

angela burkes  |  Overall Experience 
Rating:
5.0

A plus staff

Tina Carstens Boone  |  Overall Experience 
Rating:
5.0

The staff was pleasant and helpful

Donald Kennedy  |  Overall Experience 
Rating:
5.0

Knowledgeable, helpful, all that good stuff.

Martin Zealley  |  Reservation 
Rating:
5.0

Everyone was friendly and courteous. My storage was well maintained. UHaul is the best.

Judy Thurzo  |  Overall Experience 
Rating:
5.0

Great and Friendly staff. Equipment clean, in great condition and truck runs perfect. This is my 2nd rental from this location. I know where #3 will be.

Sen McQuire  |  Overall Experience 
Rating:
5.0

Michelle went well above and beyond expectations to help us with our move.

Forrest Vanlandingham  |  Overall Experience 
Rating:
5.0

Super service from the staff and very professional with personable touch. The facility is very well maintained.

Adlai Cotton  |  Reservation 
Rating:
5.0

Very Clean!

Gail Thomas  |  Overall Experience 
Rating:
5.0

Great service and would use again.

Michael Slawski  |  Overall Experience 
Rating:
5.0

No comment.

KESHIA MARKS  |  Overall Experience 
Rating:
5.0

The employees were friendly and supportive. When I needed a truck, they made it available for me.

Martin Jolly  |  Overall Experience 
Rating:
5.0

Excellent facility! Scott and Michele were very helpful in all aspects of my move!

maggy milani  |  Overall Experience 
Rating:
5.0

Manager was very friendly and helpful, upon move in day I didn’t have a lock she took one off the shelf and let me use it free of charge! Place was always clean and felt safe... Thank You!

Elizabeth Bryant  |  Overall Experience 
Rating:
5.0

Everything was great! Staff was friendly and very helpful

larry armstrong  |  Overall Experience 
Rating:
5.0

They are great! 😘

Leona Fudge  |  Overall Experience 
Rating:
5.0

Amazing staff, so accommodating! Thank you again

Adam golden  |  Overall Experience 
Rating:
5.0

Great guest service...

Dan Colony  |  Overall Experience 
Rating:
5.0

Everything was great!! Thank you..

Ruth Brown-Whitten  |  Overall Experience 
No reviews have been submitted for this location.

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