Comentarios de los clientes para U-Haul Moving & Storage at Nellis air Force Base

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Nellis air Force Base

Clasificación general:

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CANDACE M.
Clasificación:

El cliente no dejó un comentario.

OMAR W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Maria S.
Clasificación:

na

Milagros G.
Clasificación:

Bradley was great! Very helpful. I will definitely come back to that location

cristine O.
Clasificación:

El cliente no dejó un comentario.

David L. | First Impressions |
Clasificación:

Best uhaul service in Las Vegas

MARIO ALBERTO G.
Clasificación:

El cliente no dejó un comentario.

Hattie J.
Clasificación:

Cant think of any improvement needed.

Romeo D.
Clasificación:

The personnel needs to actually show the mileage reading to customers during checkout. I did not pay attention to the actual mileage during checkout but I think I was cheated in the mileage used. I inly used about 15 miles but I was charged for 39 miles.

Antony C. | Overall Experience |
Clasificación:

All employees very helpful and friendly. No complaints whatsoever. Great location and best rates.

Allen J.
Clasificación:

Every Body Was Nice And Professional

MICHAEL B.
Clasificación:

El cliente no dejó un comentario.

Lasonya L. | First Impressions |
Clasificación:

My wait time checking in & out was a little long, but other wise the experience was good

Charlotte S.
Clasificación:

First of all the agents in the rental facility totally lacked customer service. I could have used a kiosk to get the rental with more emotion. When I got to my destination in Denver, the battery was dead on Saturday ( which I had to have jumped to continue my moving over weekend PLUS my son was getting married at 4:30 pm that day, I was ZIN the wedding which added lots more anxiety) & Sunday. I had to call repair with U-Haul on Sunday to come & replace the battery! This then pushed a delay on my 'pick up' person by 2 hours when she had an event that afternoon. It made my already stressful move even MORE stressful. I just thank God it didn't break down on the highway from Las Vegas to Denver....lots of open space in that trip. I would not recommend this location in Las Vegas.

Samuel M.
Clasificación:

El cliente no dejó un comentario.

SHONTA G.
Clasificación:

El cliente no dejó un comentario.

Cheril C. | Overall Experience |
Clasificación:

Staff are courteous and professional. The facility and storage units are well-maintained and easily accessible. There are plenty of carts and there is even a donation center on site! Bradley is a superstar - goes above and beyond to help the customer - one of the best UHaul facilities - great for military discounts!

RAQUEL S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

KRISTOPHER B.
Clasificación:

The best customer service I've ever received; Emilia was very nice and made the drop off an easy and pleasant experience. I had even forgotten an expensive Bluetooth headset as well as a piece for my digital camera, I was immediately called and informed. Thank you Emilia and thank you U-Haul for making this a simple and wonderful experience.

Asaunte S.
Clasificación:

Stop trying to rob them

Emmanuel P.
Clasificación:

Good service 👍

Henry P.
Clasificación:

Service is terrible, people who work there are rude

Rhianna P.
Clasificación:

The male employee that was working the evening of the 30th was deplorable, rude, unhelpful and unprofessional. Good thing you had another employee working that evening. I will never go back to this location and I will post my review on Yelp as well so everyone will know what to expect from your employees.

Javier C.
Clasificación:

Windshield was hazy like when you use a towel with a bit of oil. It was not unsafe just hazy.

Eric P.
Clasificación:

El cliente no dejó un comentario.

Lafayette J.
Clasificación:

El cliente no dejó un comentario.

Yadira R.
Clasificación:

El cliente no dejó un comentario.

Alvin A.
Clasificación:

El cliente no dejó un comentario.

NAJIV LEIGHTON G.
Clasificación:

I will never recommend U haul to anyone

Lynn P. | Overall Experience |
Clasificación:

Sometimes this facility needs a better system In answering the phones instead of not being able to get through

Debra H.
Clasificación:

El cliente no dejó un comentario.

Christine K.
Clasificación:

The staff was very friendly and helpful with all my needs. The store and storage facility was very well maintained and unit was clean to store my items. Although it would be nice to have a discount on truck rentals, be it military or senior, our experience with U-Haul was very nice.

James T.
Clasificación:

El cliente no dejó un comentario.

Marcianelle P.
Clasificación:

El cliente no dejó un comentario.

Joshua B.
Clasificación:

El cliente no dejó un comentario.

Christine K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Janita S.
Clasificación:

El cliente no dejó un comentario.

David F. | Overall Experience |
Clasificación:

Thanks

Ana M.
Clasificación:

Nothing. You guys are awesome!!

Whitneigh B.
Clasificación:

El cliente no dejó un comentario.

Betty C.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

Very Professional and Courteous

Shannon T.
Clasificación:

Throw in a bottle of Gatorade 😁

james b. | Overall Experience |
Clasificación:

Very professional and courteous.

Peter G.
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El cliente no dejó un comentario.

Raymond J.
Clasificación:

Had exact trailer I needed and manager was very helpful.

Raymond J.
Clasificación:

Quick and easy rental

Charles M.
Clasificación:

Continue to provide amazing customer service. Great experience.

Cynthia S.
Clasificación:

El cliente no dejó un comentario.

david E.
Clasificación:

The lady manager with a really nasty attitude acted like she was doing us a favor by renting the van from her.

Cheril C. | First Impressions |
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Outstanding service and very convenient in processing the service All staff were wonderful and offered great advice!

Cheril C.
Clasificación:

This UHAUL business is very professional and the staff are very knowledgeable and efficient. The processing of the service request was really fast! The people here give great customer service! Recommend that you buy SafeMove Plus! Just in case!

Deogracias C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ADAM H.
Clasificación:

Horrible experience, throughout the whole process. To end I was given a mileage credit (that did not cover the extra trip that was required) and was quickly undone as I was required to return the truck with more fuel than I rented it with - even though the picture included at rental showed the required fuel amount. Unprofessional staff at time of rental.

DAVID P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Felix G.
Clasificación:

the girl that attend me was so nice I give her a 5 star

Ekisha A.
Clasificación:

El cliente no dejó un comentario.

Anthony F. | First Impressions |
Clasificación:

Omar and Emilia were amazing in helping us to find a storage unit to fit our needs. They were very professional and courteous as Omar took the time to walk us through all the steps for our unloading and finding our specific units. The facility looks amazingly well-kept and the gate makes a huge difference for me in terms of safety and security for my belongings. I also needed to turn in our rental vehicle to another facility but Omar took it upon himself to take care of us and allow us to turn in the vehicle at their facility, which took a lot of stress off of us. I would 100% recommend this U-Haul storage facility to anyone who needs assistance with storage or moving vehicles. Excellent customer service with a well-kept facility!

Malisa J. | First Impressions |
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El cliente no dejó un comentario.

Ekisha A.
Clasificación:

El cliente no dejó un comentario.

Steven A.
Clasificación:

The cup holder was glued to the dash and coming loose. That was my only complaint.

Bryan T.
Clasificación:

We kept getting pushed back on our time. We originally asked for 6 a.m. and were confirmed for noon. Then they pushed us back to 2 p.m., then 4 p.m. That time set us back and caused my husband to lose a day of work. They only compensated us for free equipment (which was less than $40) and a $50 voucher for next time. I don't know that there will be a next time.

Robert D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

Michael E.
Clasificación:

El cliente no dejó un comentario.

Joshua B.
Clasificación:

El cliente no dejó un comentario.

Naomi H. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Raymond E.
Clasificación:

Awesome customers service. Friendly staff and professional

TONIO ALEXANDER J.
Clasificación:

Tell the females that work there to work on there customer service or they shouldn't work there.

Naomi H.
Clasificación:

El cliente no dejó un comentario.

alvin J.
Clasificación:

El cliente no dejó un comentario.

Herman H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

claudia g. | First Impressions |
Clasificación:

Very friendly, compassionate management, I’m glad I’m at the storage

Annuska B.
Clasificación:

El cliente no dejó un comentario.

Juan P.
Clasificación:

The service was great, quick and professional. I've used this location twice.

Flecia T.
Clasificación:

The staff were very excellent !

Michael S.
Clasificación:

Excellent customer service and the vehicle was very clean! 10 Stars!

Audretta G.
Clasificación:

Great Service

Elizabeth H.
Clasificación:

No comments

Tarone B. | First Impressions |
Clasificación:

The employee was very helpful,I forgot her name . However she was working @ 10 am on 7-5-2020.

Clinton T.
Clasificación:

Keep up same friendly service.

Debra A. | First Impressions |
Clasificación:

Customer service was great, it's always nice to do business with friendly and smiling staff members.

deborah R.
Clasificación:

Friendly and helpful

Elizabeth H.
Clasificación:

El cliente no dejó un comentario.

Ryne L.
Clasificación:

El cliente no dejó un comentario.

WU W.
Clasificación:

My U-Haul brake was beeping the whole time I had it. Even though the e-brake is not even on.

Clayton A.
Clasificación:

El cliente no dejó un comentario.

Sylvia D. | Overall Experience |
Clasificación:

Had my storage for years and the people were great.

Alfred F.
Clasificación:

Great customer service by Omar Miranda and Emilia Garnica!

Arlin C.
Clasificación:

The Clerk Emillia Garcia shouldn't be employed by your company, she tried to overcharge me , she quoted me 3 different mileage charges before she charged me the correct miles I had actually drove, very incompetent and no people skills. She is not the right person to be representing the face of U Haul. Will think twice before I rent from your company again. She owes my husband a apology for the way she treated him. No disabled Veteran should ever be disrespected . She was not apologetic through our return even though she was wrong

Eric M.
Clasificación:

I only needed to deliver a small automotive part to the shop. It states the truck/van will be $19.95 per day which I only used for an our and 22 miles. Gas I over filled $10 then to check the Van back in came to $38 so that totals $48 which is too costly for what I needed it for. I am a senior citizen and go no breaks on cost not even for the extra fuel I added to the van.

EMILIA G.
Clasificación:

Awesome team with great customer service !

Will R.
Clasificación:

El cliente no dejó un comentario.

James A D.
Clasificación:

Very Friendly,and Professional. The Van I reserved was perfect for what I needed it for. I will be choosing this location for future rentals.Customer Service was ??!

linda f. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Cheryl C. | First Impressions |
Clasificación:

Other than the hike in the price due to different location I'm very satisfied with the storage facility.

Mary B.
Clasificación:

El cliente no dejó un comentario.

Jacqueline A.
Clasificación:

El cliente no dejó un comentario.

ALYSA MARIE P.
Clasificación:

Very polite, friendly, and courteous staff. Will use again!!! I'd give 10 stars if I could! Thank you and God bless you all! ??

Ignacio N.
Clasificación:

El cliente no dejó un comentario.

JOSHUA L.
Clasificación:

Doing great keep it up

michael C.
Clasificación:

El cliente no dejó un comentario.

Erick P.
Clasificación:

El cliente no dejó un comentario.

Jessica G.
Clasificación:

Cecilia was an amazing customer service representative. She went above and beyond to make sure my service was outstanding, fast, and ready for us! I definitely recommend this location for not only U-Haul trucks but storage as well!

Rernina J.
Clasificación:

None you all are wonderful.

Jagganath T.
Clasificación:

El cliente no dejó un comentario.

Victor D.
Clasificación:

El cliente no dejó un comentario.

SHAINA L.
Clasificación:

El cliente no dejó un comentario.

Beejay L.
Clasificación:

Manager is good .

Ronda P.
Clasificación:

El cliente no dejó un comentario.

TERRI L. | Overall Experience |
Clasificación:

I liked the facility, but I need climate-controlled.

Daniel M.
Clasificación:

El cliente no dejó un comentario.

Colleen J.
Clasificación:

Excellent! Thank you!

Colleen J.
Clasificación:

Wow! Over the top helpful and kindness! Thanks for all your help!

Kristin L.
Clasificación:

El cliente no dejó un comentario.

MANUELA M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jannelle G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ky A. | Overall Experience |
Clasificación:

Very professional service

Cynthia H.
Clasificación:

El cliente no dejó un comentario.

Erik S.
Clasificación:

El cliente no dejó un comentario.

Michael D.
Clasificación:

El cliente no dejó un comentario.

Andrew B.
Clasificación:

N/A

Andrew B.
Clasificación:

N/A

Ezequiel P. | Overall Experience |
Clasificación:

Never knew about first 30 days free on new moves

Amnon A.
Clasificación:

The absolute BEST U-Haul I have ever rented from!! I must give credit to one of the managers, Omar. He's really a great guy! He cares and tries to help and makes sure the customer is happy! I am a happy customer and would no hesitate to rent from this location again! Thank you Omar!

Kevin R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tammy I.
Clasificación:

The reps were extremely rude, the app check in would have worked if the reps would have done their job, but because they didn't they acted as if I did something wrong, which I did everything correctly and had to show them, still snotty attitudes. Plus, ended up costing us triple what we expected. Never again and this is going on yelp.

Maritza N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Josue L.
Clasificación:

El cliente no dejó un comentario.

Dillon V.
Clasificación:

Great experience overall

Anthony S.
Clasificación:

Keep up the good work

Steven A. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

shana b. | Overall Experience |
Clasificación:

Staff and everything was cool

bianca s. | Overall Experience |
Clasificación:

Amazing costumer service

jewel b. | First Impressions |
Clasificación:

Satisfied! Clean facility. Friendly staff. No waiting in line. Acknowledged immediately upon walking in store. Just for storage it’s a bit pricey. Would recommend. 4 stars for price

RAYMOND J. | First Impressions |
Clasificación:

Excellent customer relations, and service, friendly people to work with.

Brian S. | First Impressions |
Clasificación:

Great group of young ladies. On point! Thank you.

Sherita R. | Overall Experience |
Clasificación:

Thank you!

Bill B. | First Impressions |
Clasificación:

clean facility, and excellent service

Roslyn G. | Overall Experience |
Clasificación:

The service at this office were helpful and courteous.

Jared W. | Overall Experience |
Clasificación:

Paid for climate controlled unit. Unite was 130F degrees or hotter. Was forced to move my property into another storage location. Will not be using U-haul in the future. Will Not Recommend to anyone!

RYAN L. | First Impressions |
Clasificación:

Happy with the service and working with me on whatever I needed.

Doug C. | Overall Experience |
Clasificación:

Staff was extremely helpful and friendly.

adele d. | Overall Experience |
Clasificación:

Amy was especially helpful and always friendly. This was was first time having to store my belongings and I must say it was a pleasant one. Great staff and secure clean facility. Very happy customer!

Gerald D. | Overall Experience |
Clasificación:

they have been more than help full to me and i would highly recommend then 100%

Rebecca Z. | Overall Experience |
Clasificación:

Very nice and friendly people

Joseph Y. | Overall Experience |
Clasificación:

This storage is very amazing and very clean. I love this place and I will come back for the next time then. Thank you so much. Have a nice day. Smile... 👍🏽 Joseph Yapching

Yvette R. | First Impressions |
Clasificación:

Great customer service but understaffed in Nor-Cal

Scott D. | First Impressions |
Clasificación:

Very friendly and helpful

Adlai C. | Overall Experience |
Clasificación:

The staff always provide excellent service and the products are great.

Carol H. | First Impressions |
Clasificación:

Amy was awesome, I was also able to return my rental truck there, she made everything easy.

Martin Z. | Overall Experience |
Clasificación:

No complaints, got exactly what I paid for and expected. Friendly staff.

Gary W. | Overall Experience |
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Lori R. | Overall Experience |
Clasificación:

I Recamen this uhaul storage and truck rental very good service

Sonya H. | First Impressions |
Clasificación:

The service was exceptional and timely.

cece m. | Overall Experience |
Clasificación:

Great service and experience!

Randolph W. | Overall Experience |
Clasificación:

I only needed the storage for a limited time between moves, but the staff made the transition painless and complete. If I ever get reassigned to Nellis AFB, THIS U-HAUL is the one I'll use.

Karina Z. | Overall Experience |
Clasificación:

Their awesome

Bruce F. | First Impressions |
Clasificación:

Awesome service

Karen A. | First Impressions |
Clasificación:

I've used U-haul at Nellis before didn't have any problems with theft or damages. I'm back hopefully I'll have the same experience as before. Thanks for your services.Have a blessed day.

Karina Z. | First Impressions |
Clasificación:

Clean, fast service, Cade was very friendly & efficient

Shelsey S. | Overall Experience |
Clasificación:

I have recommended this facility to people. It is safe and secure, and the staff is very helpful and nice.

Lori R. | First Impressions |
Clasificación:

Very nice

LaDema F. | First Impressions |
Clasificación:

I was treated like a queen. Service was fast and friendly. I will tell my friends to rent here.

Myisha W. | Overall Experience |
Clasificación:

Thanks I will always use facility if needed

Falecia W. | Overall Experience |
Clasificación:

Thank You

Ronald S. | Overall Experience |
Clasificación:

Thank you

Bill B. | Overall Experience |
Clasificación:

It was great.

Wilbur K E. | First Impressions |
Clasificación:

I have used this U-haul storage several times in the past with no issues. Not sure if Amy is the right fit when it comes to customer service. Maybe a few classes could do her some good.

Nate D. | First Impressions |
Clasificación:

Everyone was helpful and professional.

Edward J. | First Impressions |
Clasificación:

Sever was nice and prompt.

Derick D. | Overall Experience |
Clasificación:

and the staff was amazing!

THOMAS S. | Overall Experience |
Clasificación:

Great facility! Access was very easy and security very good. Though the unit was on the 2nd floor we moved everything in and out much easier than expected.. More flat carts would help. Thanks again!

Michael M. | Overall Experience |
Clasificación:

I wouldn't change a thing with this U-Haul location. The managers and staff here excellent they went above and beyond the call of duty to make sure I had what I needed.

GARY B. | Overall Experience |
Clasificación:

Aftre 10 years of doing business with this location I would and will recommend to anyone looking for storage to use this facility.

Jaynell F. | Reservation |
Clasificación:

Fast and Quick Service

Dominic R. | Overall Experience |
Clasificación:

Don't like hours, so inconvenient especially during this time. We not in the 1950s

DONALD G. | Overall Experience |
Clasificación:

always great service and assitance

angela b. | Overall Experience |
Clasificación:

Excellent customer service

Tina C. | Overall Experience |
Clasificación:

A plus staff

Donald K. | Overall Experience |
Clasificación:

The staff was pleasant and helpful

Martin Z. | Reservation |
Clasificación:

Knowledgeable, helpful, all that good stuff.

Judy T. | Overall Experience |
Clasificación:

Everyone was friendly and courteous. My storage was well maintained. UHaul is the best.

Sen M. | Overall Experience |
Clasificación:

Great and Friendly staff. Equipment clean, in great condition and truck runs perfect. This is my 2nd rental from this location. I know where #3 will be.

Forrest V. | Overall Experience |
Clasificación:

Michelle went well above and beyond expectations to help us with our move.

Adlai C. | Reservation |
Clasificación:

Super service from the staff and very professional with personable touch. The facility is very well maintained.

Gail T. | Overall Experience |
Clasificación:

Very Clean!

Michael S. | Overall Experience |
Clasificación:

Great service and would use again.

KESHIA M. | Overall Experience |
Clasificación:

No comment.

Martin J. | Overall Experience |
Clasificación:

The employees were friendly and supportive. When I needed a truck, they made it available for me.

maggy m. | Overall Experience |
Clasificación:

Excellent facility! Scott and Michele were very helpful in all aspects of my move!

Elizabeth B. | Overall Experience |
Clasificación:

Manager was very friendly and helpful, upon move in day I didn’t have a lock she took one off the shelf and let me use it free of charge! Place was always clean and felt safe... Thank You!

larry a. | Overall Experience |
Clasificación:

Everything was great! Staff was friendly and very helpful

Leona F. | Overall Experience |
Clasificación:

They are great! 😘

Adam g. | Overall Experience |
Clasificación:

Amazing staff, so accommodating! Thank you again

Dan C. | Overall Experience |
Clasificación:

Great guest service...

Ruth B. | Overall Experience |
Clasificación:

Everything was great!! Thank you..

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