Comentarios del cliente para U-Haul Moving & Storage at Mountain Shadows

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Mountain Shadows

Grado total:

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GERALD N. en

Grado:

Nothing. Justin was great.

JAMES S. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Bryan P. en

Grado:

The agent was very helpful. He corrected my final bill to have the charges for the missing pads removed. Very friendly and knowledgeable.

Radu D. en

Grado:

Do you think 10min checking in and out is fast enough? I believe so! My new favorite UHAUL location!

Perry D. en

Grado:

Great service and friendly staff. Would definitely use again.

Norman F. en

Grado:

Sean was extremely helpful and courteous.

Radu D. en

Grado:

Friendly staff, expeditiously processed my online reservation, a lot faster to get a hold of my rental equipment! Definitely, my future preferred uhaul location!

Kimberly I B. en

Grado:

Justin was very quick and knowledgeable about everything. I’ll definitely be back if needed.

Donald D. en

Grado:

make the lobby area larger. barely enough room for two customers at a time.

Andrew B. en

Grado:

Customer service guy did a great job handling a miscommunication about truck size and took care of it without a problem

Adam W. en

Grado:

El cliente no dejó un comentario.

Brian J. en

Grado:

El cliente no dejó un comentario.

Jared B. en

Grado:

El cliente no dejó un comentario.

Randy R. en

Grado:

El cliente no dejó un comentario.

Forrest S. en

Grado:

El cliente no dejó un comentario.

pamela W. en

Grado:

Please do not require confidential information for online reservations! Loved the Uhaul van instead of having to rent a truck.

Philip M. en

Grado:

El cliente no dejó un comentario.

Mariana A. en

Grado:

El cliente no dejó un comentario.

Diane C. en

Grado:

When I first got there a little bit early, the door was locked and said he would be back. He was actually on site but in the back picking up trash. When I returned the van, the same thing but this time I called him like he told me to do and he came and unlocked the door. Otherwise everything went very smoothly and Justin was very helpful and courteous.

charles C. en

Grado:

El cliente no dejó un comentario.

perry S. en

Grado:

El cliente no dejó un comentario.

Gary M. en

Grado:

El cliente no dejó un comentario.

David V. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

The personnel at this location are most helpful, less harried than the Academy Blvd North location.

Daniel C. en

Grado:

This location did not show up on U-Haul website, I have driven by this location so I knew a Where it was. Justin did a great job with every aspect of my trailer rental.

Cameron W. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Sherrie L N. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

The person who helped was unbelievable. Very friendly and kind. He made it a great experience.

Robert M. en

Grado:

El cliente no dejó un comentario.

Hilda V. en

Grado:

El cliente no dejó un comentario.

Alexander T. en

Grado:

Customer service was great! No improvements needed.

marcus D. en

Grado:

The guy was great I rented from!! He went out of his way to make sure things went smooth!! I would tell anyone who was renting to go to this location!!

John W. en

Grado:

I appreciate the service the U-Haul team provides here. They do a great job. Perhaps they could use more equipment here.

Laura W. en

Grado:

El cliente no dejó un comentario.

Marcia G. en

Grado:

I forget his name right now but he loves Inadian food and just had a birthday!! Lol he was a breath of fresh air! He was just so natural and very easy to talk to. He explained it all well and you can tell he takes pride in what he does. We rented the truck on Sunday the 22nd morning so whoever that was. I can’t believe I can’t remeber his name! Well we have been moving so my mind is blank but I’m sure you can figure out who he was but he needs a raise! Maybe a supervisor! Thanks U-Haul! We will be back!

aaron M. en

Grado:

I think the whole we need someone else’s number is dumb. Takes wayyyyyyyyy to much time for something I used for 5 hours

Denise T. en

Grado:

Staff that assisted me was excellent!

Kurt S. en

Grado:

Your website is not easy to use

Alexander T. en

Grado:

El cliente no dejó un comentario.

jerry P. en

Grado:

Great staff and a newer vehicle!

James B. en

Grado:

El cliente no dejó un comentario.

Christian B. en

Grado:

The gentleman who assisted me that day was extremely helpful and polite. I was very impressed by his professionalism and how nice and down to earth he was. I would absolutely recommend this location to anybody who needs to move.

Brett S. en

Grado:

El cliente no dejó un comentario.

Kevin N. en

Grado:

Great service. Personable helpful young man in the office!

Tim S. en

Grado:

El cliente no dejó un comentario.

Carol B. en

Grado:

Check-in and pick up was very smooth and thoroughly explained. The van provided plenty of room and a comfortable ride. I would rent from this location again.

MATTHEW F. en

Grado:

Justin is superb! Excellent service and professionalism!

Sara L. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

These guys rock Professional and very helpful

David G. en

Grado:

Great service

Patricia S. en

Grado:

Great to find a place open on a Sunday! Very knowegable and friendly staff made things go as easily and simple as possible!

Paul S. en

Grado:

Can't think of anything.

James B. en

Grado:

El cliente no dejó un comentario.

Renee F. en

Grado:

CSR Dre was great. Very sociable and easy to relate to. Highly recommend this location and see Dre

CLINTON B. en

Grado:

Exceptional customer service by Isean Ezell. I really appreciate his professional management skills and courteous service.

Joel E. en

Grado:

I told the uhaul representative to get the vehicle serviced before it goes out because its a danger to anyone who drives it. I asked about getting a full/partial refund and he said I would have to contact customer service.

micheal A. en

Grado:

Keep up the good job.

Elizabeth G. en

Grado:

El cliente no dejó un comentario.

Gerald N. en

Grado:

El cliente no dejó un comentario.

Robert G. en

Grado:

El cliente no dejó un comentario.

Jeff B. en

Grado:

No wait, and friendly helpful customer service. Dre Ezzel did a great job! In and out quickly both for checkout and return.

Luke W. en

Grado:

El cliente no dejó un comentario.

Jared B. en

Grado:

El cliente no dejó un comentario.

Chris M. en

Grado:

El cliente no dejó un comentario.

douglas B. en

Grado:

The younger man who helped me rent a van today was excellent! He was very knowledgeable and prompt when I rented it, and then when I returned it about 2 hours later, he went out in the rain and actually small hail to check its mileage, gas level and condition. Was extremely friendly and diligent.

Mike R. en

Grado:

Should have more than one person working. It was the end of the month, a busy moving time, and only one young woman working. She had to wait on several customers, and clean the incoming vehicles as well. She was very helpful, but seemed that she should have had a co worker there.

Christine T. en

Grado:

El cliente no dejó un comentario.

sterling H. en

Grado:

El cliente no dejó un comentario.

ROBERTO S. en

Grado:

El cliente no dejó un comentario.

Daniel N. en

Grado:

Your on line website let me reserve a trailer at a location where they do not rent trailers. I was late to pick up my trailer at the new location and i was late to my destination. I would have not rented from you if you were not the only game in town. Also that is probably the reason you don't care so much about customer service. Dan Niven

Maria L. en

Grado:

The 2 representative we worked with were very professional.

Ken B. en

Grado:

El cliente no dejó un comentario.

joe H. en

Grado:

This was the second site I went too to get the trailer. The first location I went to wasted about 30 minutes of my time. The first thing I was told was I needed to reserve the trailer online. So I tried to use my smart phone to reserve and the site had issues. The person before me was told the same thing and he used his smart phone to reserve a truck, Apparently, Uhaul is moving away from customer service... The location I went to to pick up the trailer, he provided the customer service I am used to receiving.

Travis S. en

Grado:

El cliente no dejó un comentario.

Margaret R. en

Grado:

Easy move and very helpful staff

Russell W. en

Grado:

El cliente no dejó un comentario.

HAROLD E. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

Excellent service..great manager

Carie H. en

Grado:

El cliente no dejó un comentario.

Jeffrey A. en

Grado:

Staff very friendly and helpful

Joe M. en

Grado:

Only markdown was that we needed two extra U-Boxes and I was not notified upon box arrival at the destination facility. It would have helped with better coordination of delivery at the new home. On the plus side, the lady that delivered/picked up our U-Boxes in Cincinnati was great, (Tina?). She really helped us greatly and had great communication as for the above mentioned. She deserves a Team award for her help!!

Andrea M. en

Grado:

Not a thing, it was by far the easiest and most pleasant experience. Thank You

Andrew J. en

Grado:

Amazing customer experience!

scott F. en

Grado:

El cliente no dejó un comentario.

Kenneth S. en

Grado:

El cliente no dejó un comentario.

ellis W. en

Grado:

The rental experience was very good overall. The location was very convenient, clean and well organized. The manager was friendly and efficient as we were in and out quickly. Returning the truck took just a few minutes to confirm the mileage, fuel level and vehicle condition.

Sonja S. en

Grado:

El cliente no dejó un comentario.

Gerry H. en

Grado:

Helpful and courteous.

Daniel G. en

Grado:

Kathrine was awesome,professional and great

David P. en

Grado:

The customer support person was friendly, professional and knowledgeable. She is a wonderful representative of UHaul.

shannon T. en

Grado:

I had a great experience at this location with great customer service....I will definitely use them again!!!

Phil M. en

Grado:

Great experience! Great People!

william L. en

Grado:

Easy and efficient pick up! Nice man checking me in.

Taylor T. en

Grado:

This location closes at 1pm on Saturday, which is horribly inconvenient.

Eleanor K. en

Grado:

El cliente no dejó un comentario.

Matthew E. en

Grado:

This was the WORST U-haul experience ever! Having used U-haul over a dozen times in the last 5 years, we were astounded at the terrible customer service and false charges. We were initially misquoted by $150, upon returning the vehicle we were told everything was fine. 24 hours later we were told we would be charged an additional $170 for damages that were already there and we were actually charge $210. Sadly, we will not be using U-haul ever again.

Chelsea W. en

Grado:

Lafayette was great! He explained everything very well and made sure I was all set before I took the rental.

Robert P. en

Grado:

El cliente no dejó un comentario.

Jason R. en

Grado:

Great friendly service! Clear instructions and got me on my way quickly so I could get my move done! Best service I've had with UHaul by far. Think this is either my third or fourth time renting at different locations and think I'll stick with this one!

Tyler T. en

Grado:

El cliente no dejó un comentario.