Customer Reviews for U-Haul Moving & Storage at Millard Ave

6,939 comentarios

4868 S 135th St   Omaha, NE 68137
(135th & Millard Ave)

(402) 896-2410

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(402) 896-2410

4868 S 135th St
Omaha, NE 68137
(135th & Millard Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The staff here is fantastic. Friendly, knowledgeable, and efficient. Great experience today!

Chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elvis C. 
Clasificación:
4.0

They were extremely busy and were working to help everyone

Wayne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron S. 
Clasificación:
3.0

I wouldn't recommend this location unless a person is going to buy and pay for everything online. I waited in line over thirty minutes to return my rental only to be told I didn't have to do that. The clerk acted like I was asking to go to the moon when I said I was returning the truck. They apparently are short staffed as they have signage out that they are hiring and they are busy! But, they should have info somewhere telling customers what to do when returning rentals.

Laretta C. 
Clasificación:
5.0

Perfect! People were great to deal with. Even under pressure.

Terry B. 
Clasificación:
5.0

Very friendly staff at pickup and return

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry K. 
Clasificación:
5.0

Quick friendly service. Easy pick up and drop off

Mark S. 
Clasificación:
4.0

Except for not having drop off hours, which is not ideal - easy to drop off.

Cathryn C. 
Clasificación:
5.0

Great staff and very reliable equipment

Gene B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrei B. 
Clasificación:
3.0

El cliente no dejó un comentario.

William O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy K. 
Clasificación:
5.0

I went in to check in the trailer and by the time I got back out to my car someone was already removing the trailer so I could be on my way.

Keith S. 
Clasificación:
4.0

There was only one person at the counter and he was doing a great job and very patient. Another person came to help but was not as familiar with the process. When I went around to find the person that was helping me it looked like another person was working on his personal vehicle in the garage.

Denise C. 
Clasificación:
5.0

Super employees, from the new person who helped me check in, to the two gentlemen I turned the vehicle into at the close of the day, just top shelf experience all the way around!

Brian K. 
Clasificación:
4.0

Everything went smoothly and the truck ran well.

PAUL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

Had reserved a 15' van from the Stonybrook store but found it to have a broken visor on driver side that impaired view of road. Was told since it was for local use it would be safe. Staff was less than cordial. Cancelled & went to this location & they were fantastic. Very professional. Will definitely use & recommend this location in the future.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff G. 
Clasificación:
2.0

Vehicles AC was not working Windshield had a crack in right corner I have used this location in past, had no complains so assuming it something with vehicle.

Amit J. 
Clasificación:
5.0

Great experience simple and efficient.

Santana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adithya G. 
Clasificación:
3.0

If you say you provide 24/7 pick up then make sure you put the keys in the boxes. I had to wait an hour to pick up the van I reserved nearly 2 weeks before.

Kimberlee T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny H. 
Clasificación:
5.0

Please Hire more people wait is way too long Almost left without renting Thanks

Guy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

Picking up was fine. Very thorough which is great. The dropping off / return process was very frustrating. No one was clear and this location is clearly under staffed. I waited inside for over 30 minutes only to find out that all we had to do was unhook the trailer and leave. Overall appreciate using uhual as prices are very reasonable.

Shelby R. 
Clasificación:
2.0

Pick up truck was smelling like cigarette smoke and marijuana.

Sahitya P. 
Clasificación:
5.0

Really nothing. I had great experience and everyone was very helpful and polite.

Wayne W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angella K. 
Clasificación:
4.0

My ID wouldn't scan but the service was great.

Ian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

Friendly people on duty to help you. Quick and reasonable service.

Arthur M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

I received great service with my rental. The van I rented was ready and process was easy. ¡Gracias!

Diane K. 
Clasificación:
5.0

The staff and facility were excellent. The website to check in at drop off does not work well and customer service by phone or email is basically in accessible

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P. 
Clasificación:
5.0

dash and cupholder area was dirty

Kathleen P. 
Clasificación:
5.0

Super friendly. Made it very easy.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russ C. 
Clasificación:
5.0

Nothing!

RICHARD JAMES V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley N. 
Clasificación:
5.0

Great service at the receiving facility

Chad T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne M. 
Clasificación:
5.0

The U-Haul Employee I dealt with was fantastic. Helped make sure I had the right trailer for what I was hauling (a golf cart); got it all hooked up and had me on the road in short amount of time. Fast, friendly and equipment that worked perfectly - I would definitely use again and recommend to others.

MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia C. 
Clasificación:
5.0

U-box load sharing: we moved 2 u-boxes from Kansas City to Tampa and for the most part the trip went very well. The load was tongue heavy, in other words, the heaviest of the two u boxes was placed near the tow tongue making the front end of the truck making the steering handling of the truck very loose.

joe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan G. 
Clasificación:
5.0

Very much appreciate the hard working crew at this location.

Gary P. 
Clasificación:
5.0

Trailer worked great, pick up and drop off 24 hr later was super quick!

Rodney H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis N. 
Clasificación:
3.0

The truck was empty upon pickup, and had put fuel in just to go anywhere. Check and maintain your equipment before renting to people. I was told someone is stealing gas from there. Maybe get locking gas caps then.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
5.0

Very quick and professional on pickup and delivery of the equipment

Denny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan V. 
Clasificación:
5.0

Dan and his wife do a GREAT job serving customers at this location.

KEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

william H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda G. 
Clasificación:
5.0

I did discover the check engine light on. Since I was only going to use it for a short in town trip I didn't think too much of it. Did report that upon return. Clerk said it's been that way for awhile. He thought exhaust sensor. They probably should have that repaired so customers don't have to worry.

Alan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Collin C. 
Clasificación:
5.0

We live in Omaha, and we rent U-hauls from here quite frequently for our business. The service and personnel are just incredible. The service is always excellent at this location.

Kathleen H. 
Clasificación:
5.0

Friendly service and quick

ROSEMARY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea D. 
Clasificación:
1.0

It was not right that you all were paid double for a day. My son in Cleveland went over his time for a couple hours and they didn't charge but you all took double pay. Not right

kathryn L. 
Clasificación:
5.0

Quick checkout

Donovan G. 
Clasificación:
3.0

The online return check in was not working, but I still got dinged $20. Not a great service for after hours returns when system is down

Branden S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew F. 
Clasificación:
5.0

I had a great experience with the staff. Very kind and everything happened very quickly. Would recommend to friends

Benjamin W. 
Clasificación:
5.0

Could not be any better. Dan was wonderful. He connected the trailer and did everything to get me on my way.

HERMAN G. 
Clasificación:
5.0

Have truck working well

MELISA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE A. 
Clasificación:
5.0

The rate per mile is highway robbery, ESPECIALLY if the vehicle is over 125,000. The rate per mile needs to be tiered based on mileage. Less miles higher rate per mile

CHRISTOPHER C. 
Clasificación:
5.0

Exceptional facilities

FRANK M.  |  Overall Experience 
Clasificación:
1.0

General manager lied about store hours for monetary gain due to forcing a late return. Said I wouldn't be charged for another day, but when I returned the vehicle, he charged me for another day and claimed the conversation never took place. I will actively be telling the large number of associates I have around town to NEVER use this location.

EVAN M. 
Clasificación:
5.0

Excellent customer service from the front-desk associate. He handled my rental professionally and courteously. I witnessed him serve multiple clients and get equipment ready for rental with little to no assistance. He was the reason I rated this experience so highly.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA G. 
Clasificación:
5.0

The staff/owners are awesome! Place is clean and well stocked. Best U-Haul location I've ever been to.

KEITH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALENE N. 
Clasificación:
3.0

Basic vehicle inspection prior. My unit leaked gas and brakes were noisy.

Greg D. 
Clasificación:
3.0

Drop off process was a little scetchy… not enough people at location.

SCOTT S. 
Clasificación:
2.0

I picked up the truck and they set me up to have the tank filled to half tank. It was not actually filled to half tank. It was more like 3/8, which the truck might have been a little glitched. Part of it was on me because I took a picture of the gas gauge but wasn't able to actually upload the picture to the website. It became more of a pain when I went to drop it off at the exact fuel consumption that I used and was charged because of it.

Dylan B. 
Clasificación:
2.0

The bald gentleman was kind of rude and when I took my uhaul back somehow the zip ties on the furniture pads were broke and I told him I didn't know how but I didn't use them he said oh well I still have to charge you

SHANNON S. 
Clasificación:
5.0

Dan is great to work with and the rest of the team is friendly and helpful. Really made it easy for us during our moving process. Thanks everyone!

Mark S.  |  First Impressions 
Clasificación:
4.0

Everything was fine and good employees very helpful.

steve m.  |  First Impressions 
Clasificación:
5.0

Angel is great to work withy and it's convenient, priced right and easy to use.

Mick O.  |  Overall Experience 
Clasificación:
5.0

Great service and friendly

Carl W.  |  Overall Experience 
Clasificación:
4.0

Very friendly, convenient and very helpful!!!

DEBBIE G.  |  Overall Experience 
Clasificación:
3.0

Customer service agent had a difficult time with processing my reservation. Also, I fell on the ice in the parking lot. I get that there had been snow the night before but clear the lot.

Vickie H.  |  First Impressions 
Clasificación:
2.0

Manager forces you to fold moving blankets. Does this mean they're not cleaned prior to reuse. Was I rented dirty blankets? It wasn't part of contract to my knowledge to refold them.

Mery W.  |  Overall Experience 
Clasificación:
4.0

Except for a communication snafu right before delivery of box in Port Townsend all went well and everyone was helpful and polite.

Rosetta M.  |  Overall Experience 
Clasificación:
5.0

Angel was very nice and helpful. U boxes make moving so much easier.

Jesse P.  |  Overall Experience 
Clasificación:
5.0

We thought this company was over the top in excellence! We would love to use them in the future! Very prompt! Did everything exactly as it was agreed upon!

Ed W.  |  Overall Experience 
Clasificación:
4.0

Had mouse traps but still had dead mouse and droppings when we cleaned it out. Otherwise excellent facility

Paul J.  |  Overall Experience 
Clasificación:
5.0

Nice location, friendly staff.

Jacklynn M.  |  Overall Experience 
Clasificación:
5.0

The staff involved in the U-Box program were friendly and easy to deal with. They moved up the delivery date for the box to accommodate our schedule. Overall a very easy experience.

elizabeth t.  |  Overall Experience 
Clasificación:
5.0

The staff and management are fantastic. Angel made my complicated move so easy. The Storage Facility is lucky to have her!

leslie r.  |  Overall Experience 
Clasificación:
5.0

I rented a U-BOX. The experience was great! Convenient pick up and delivery. Delivery person was pleasant, prompt, and courteous. The unit I ordered served my purpose well. I could not have ask for mo

jeffery h.  |  Overall Experience 
Clasificación:
5.0

This is my 3rd time doing business with uhaul moving and storage at millard ave. I have always had great service and Angel has been great!

june m.  |  Overall Experience 
Clasificación:
5.0

The Ubox service was so easy to arrange, and handy for my spring cleaning project. I will use it again the next time I need temporary storage.

Jennifer W.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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