Customer Reviews for U-Haul Moving & Storage at Lambert Rd

5,352 comentarios

661 E Lambert   La Habra, CA 90631
(On Lambert rd between Harbor and Euclid)

(562) 697-7489

Ver mapa de la instalación

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(562) 697-7489

661 E Lambert
La Habra, CA 90631
(On Lambert rd between Harbor and Euclid)

Servicios en esta ubicación:

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY H 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina A 
Clasificación:
5.0

all staff members very helpfull and friendly !

JOHN L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KARINA M 
Clasificación:
5.0

I am top in the top 10% of Google reviewers. I don't have any reason to tell you nothing but the truth. I rented a truck and planned only one day of use. Working away moving everything I own into storage

JORGE R 
Clasificación:
5.0

El cliente no dejó un comentario.

Dagoberto C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH R 
Clasificación:
5.0

El cliente no dejó un comentario.

PRISCILLA O  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly C  |  First Impressions 
Clasificación:
5.0

Genial

JOSEPH R 
Clasificación:
5.0

Though the instructions were pretty clear in the app, if dropping off after hours just letting customer know to visit the website or app in advance when covering pick-up.

Jeremy P 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY H 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY A 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY T 
Clasificación:
4.0

When I returned my U-Haul the person doing check out did not ask me 1 question, or even look at the truck. i was concerned that perhaps they could say I didn't bring it back so I took a video to prove it.

DD J 
Clasificación:
1.0

The computers were slow and I had to wait 50 minutes until one customer ahead of me was processed. Even though I made the online reservation except my driver license. While I was waiting two other customers left.

ARMAND T 
Clasificación:
5.0

I won't recommend UHaul overall as the 3 people I spoke with on the phone were lazy and 100% worthless- accept the last last I spoke with who seemed to care. As for the other well they sick! The Gus at the lambert were kind and helpful!

DAVID J 
Clasificación:
5.0

Super easy to use this location and employees are great.

ROBERT T 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICK Z 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY P 
Clasificación:
5.0

great service and timely matter

ROBERT S 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D 
Clasificación:
5.0

El cliente no dejó un comentario.

Genaro M  |  Overall Experience 
Clasificación:
5.0

Cody really took the time to show me the different storage units, very helpful & knowledgeable

KRISTIE S 
Clasificación:
5.0

Chambers is great.. service excellent.. thanks

DOUGLAS R 
Clasificación:
5.0

Very easy good customer service

JOSEPH R 
Clasificación:
5.0

Very friendly and professional service I recommend for the highest quality service

SERGIO T 
Clasificación:
5.0

Daniel was awesome. Really easy pick up and return.

LUCAS D 
Clasificación:
4.0

El cliente no dejó un comentario.

YVONNE L 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX K 
Clasificación:
2.0

On Sunday, 12/29 I returned, dropped off the 15ft truck to the same location I rented it. The only clerk I saw was busy with a customer. I was then instructed by the clerk to leave the keys on the sun visor of the truck and he would check in the truck and I'd receive my receipt in appx 10min. A day later I check the app and the rental was showing "Active". Placed a call to store and no phone answer by anyone there. Marcie in customer service helped me by placing a call, getting someone to confirm the truck is there and a receipt would finally be sent to me.

JORGE R 
Clasificación:
5.0

El cliente no dejó un comentario.

TAE W 
Clasificación:
5.0

Everything was perfect thanks

gabriela a 
Clasificación:
5.0

newer trucks

George K 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL M 
Clasificación:
5.0

El cliente no dejó un comentario.

NAM K 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICITA C 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH M 
Clasificación:
5.0

I wish you carried the mattress moving straps in your rental stores.

JACQUELINE W 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J 
Clasificación:
5.0

the man who helped us, raphael, was so good to us. thank him!

Adam R 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIVASHARANAPPA M 
Clasificación:
5.0

Very good service

MARCOS S 
Clasificación:
1.0

Waited for over 10 minute in the office for someone to come in and assist me. The 2 staff members (1 of which was the GM) were rude and talking about former employees and what they were having for lunch directly in front of me while we waited for my contract to be print. Upon rental return again waited for over 15 minutes and no one came to the office. Called the office line and was transferred to the call center since no one was available to pick up the call. Marcie in the call center was fabulous. Customer service in the La Habra office needs vast improvement. I will not return to this location and will not be recommending it to friends for this reason.

GAIL B 
Clasificación:
3.0

Better Check in the fuel

FRANCISCO Z 
Clasificación:
5.0

Absolutely top shelf service. Every employee here is great.

RANDAL K 
Clasificación:
5.0

Friendly clerks in the store! Awesome knowledge and great customer service!!

Lisa P 
Clasificación:
5.0

Thank you for the service!

CHRISTINA T 
Clasificación:
5.0

U-Haul should top off the fuel on their entire fleet and require customers to turn in vehicles with a full tank of gas. It's inefficient and time consuming for the next customer to have to start their rental fueling the truck they just rented.

David W 
Clasificación:
5.0

I've been to this location a couple of times for moving needs and every single person I've dealt with has been great. The service is top notch. When I've thrown them a curve ball where I was reserved for X, but I suddenly need Y - they have been able to easily pivot to accommodate my needs. The Lambert location will be my go to for all my moving needs from here on out. 5 Gold Stars and a handful of glitter.

RANDAL K 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather M  |  Online Move In 
Clasificación:
4.0

The manager didn't give me a furniture cart but charged me $12 for it… The truck is excellent, it reached its destination without any problems.

ALIAKSEI P 
Clasificación:
4.0

El cliente no dejó un comentario.

WEN K 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD A 
Clasificación:
5.0

Great quality of service 👏

ANTONIO P 
Clasificación:
5.0

Absolutely fantastic attention to the customer and their needs and of course the customer service was excellent! I will definitely continue to use U-Haul more my moving and storage needs and most specifically the Lambert Avenue in Whittier, CA location. Keep up the fabulous job folks!!!

ANGELICA M 
Clasificación:
5.0

Clerk was helpful and great customer service

JASMINE M 
Clasificación:
5.0

Manager was efficient and polite. He helped me when I inadvertently booked a storage unit online when I rented the truck. I've used U-Haul La Habra more than 5 times over the years and they are always dependable and reliable. Thanks!!!

ANDREW A 
Clasificación:
2.0

When I opened my box with kitchen items such as plates and serving bowls, I found mouse feces and urine. This was uncomfortable knowing my personal belongings were exposed to these toxic and potentially deadly substances.

JULIAN G  |  Overall Experience 
Clasificación:
5.0

the office personal always freindly and helpfull .

John L  |  Overall Experience 
Clasificación:
5.0

All my interactions with staff were professional, timely and efficient. Seamless process that I will definitely recommend to friends and come back whenever I have needs related to moving or storage.

RANDAL K 
Clasificación:
3.0

There was only one person taking orders and helping customers. It took a very long time to be waited on. The van was not clean. The windshield was filthy and it was hard to see when driving with the sun shining in your eyes! a safety hazard. The bed was full of broken glass. I had to sweep it out, so I would not get cut! Another safety issue. I expected a clean van.

CARMEN A 
Clasificación:
4.0

On a Friday afternoon you need more than 1 person working the entire place. Poor gal was inundated with about 10 customers all at once and no one around to help her. She handled it well but the situation was not ok.

STEVEN M 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMA H 
Clasificación:
5.0

Great product and clean facility and everyone was helpful

DENNIS C 
Clasificación:
3.0

El cliente no dejó un comentario.

ROLAND P 
Clasificación:
5.0

Good service

ABEL E 
Clasificación:
4.0

Quick service in and out in less 10mins.

Yahya A 
Clasificación:
5.0

Very helpful and professional. Highly recommend

Kristopher P  |  Overall Experience 
Clasificación:
5.0

Excelente servicio!

JOSE D 
Clasificación:
5.0

Daivid was vgood

JOSEPH G 
Clasificación:
4.0

El cliente no dejó un comentario.

PARDO S 
Clasificación:
5.0

No issues on the return.

SCOTT H 
Clasificación:
5.0

Excellent customer service

JENNIFER J 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCELLA L 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan Z 
Clasificación:
5.0

My local guys have been good to me for 30 years

TERRY S 
Clasificación:
4.0

Just a helpful Observation- Apparent;y, the sliding door on the back of the truck had been painted recently. We had to struggle to get the back door open to load the truck.

HEIDI K 
Clasificación:
5.0

The location was fine. I reserved in BREA and then they moved me to LA Habra. I had to pay extra mileage for that. Don't accept a reservation for trucks you don't have.

RAYMOND P 
Clasificación:
5.0

Everyone was friendly, and helpful. However the website urls sent by the system did not work on android chrome browser or firefox. They didnt work in incognito mode or full screen (non-mobile mode). They also didnt work on the company guest wi-fi or my 5G wireless connection, even though several other sites worked fine. Seems the urls didnt have SSL certificates (they were only http). Please have your IT team fix this thanks!

STEVEN B 
Clasificación:
5.0

El cliente no dejó un comentario.

AKEL A 
Clasificación:
5.0

En realidad no mucho para mi siempre he tenido excelente trato

MARIA G 
Clasificación:
5.0

Great service very good representative

Joseph R 
Clasificación:
5.0

The employee who checked me in as well as the employee who handled my return were very professional and personable. 2 good employees!

Randy P 
Clasificación:
5.0

the only thing....let customers know to let truck warm up a few minutes before taking off....if they run cold , they stall out.. not a big deal but did happen....everything else was great! ¡Gracias!

Brenda R 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD T 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL M 
Clasificación:
5.0

David helped me get my unit with the assistance of Raphael and they're supervisor Cameron who's not there on the scene but readily available my phone call when we came into a situation which was resolved and taken care of all without me having to be there. They were wonderful, especially David. Still a little surprised that there was no elevator to reach the second floor

jennifer g  |  First Impressions 
Clasificación:
5.0

Cameron at the counter was very friendly and professional, the yard person that checked in my trailer was very informative and very professional. And the check-in on Saturday was very simple and the guy was very professional.

STEPHEN T 
Clasificación:
2.0

I was charged for fuel when I filled up more than what was used and even had to correct the level when it was given

RYAN M 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH Y 
Clasificación:
5.0

10 out 10 Perfect businesses as usual 👍🏻

NEFTALI V 
Clasificación:
5.0

El cliente no dejó un comentario.

John R 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSE S 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS B  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

PHILIP M 
Clasificación:
4.0

El cliente no dejó un comentario.

Garrett C 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHUYUAN L 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN G 
Clasificación:
5.0

There were stains from the previous rental but other than that experience was excellent

RICKY C 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosanna S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SAM S 
Clasificación:
5.0

Good place for rental 👍

FAUSTINO F 
Clasificación:
1.0

El cliente no dejó un comentario.

Yong L 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN M 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH P 
Clasificación:
1.0

Long wait times and nobody seemed to want to be there . Not a friendly welcoming environment

TRAVIS P 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY Y 
Clasificación:
4.0

El cliente no dejó un comentario.

Patti P 
Clasificación:
4.0

Aloha, I hate to get anyone in trouble and I know (as a business owner it's tough getting good people BUT you need to know!!!) The gentleman David needs an attitude adjustment. He is not kind and that is being kind. Aaron on the other hand needs a raise! I'm glad to go into further detail if you want to CALL ME. 866-999-3287 Sheri

Sheri S 
Clasificación:
5.0

El cliente no dejó un comentario.

morgan C  |  Overall Experience 
Clasificación:
5.0

Cameron was very professional and helpful..

BUNNIE C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin A  |  Overall Experience 
Clasificación:
5.0

Thank u

Les F  |  First Impressions 
Clasificación:
5.0

Michael and his team were MORE than helpful. Words cannot express how much I appreciate the kindness and courtesy I have received when checking into my storage. Thank you, U-Haul for employing such great men.

Alexandria R  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

susan b  |  Overall Experience 
Clasificación:
5.0

The staff are always friendly and helpful!

Michael F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John B  |  Overall Experience 
Clasificación:
5.0

Couldn't ask for more. I just got tired of paying for storage cost for items that didn't have the value of what it cost to store them. I have it all away for free. Lol

KEVIN G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hiroko J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jeanette k  |  Overall Experience 
Clasificación:
2.0

there is no elevator. uhaul would not take any of my cards (3.) I needed to pay cash, I have good credit.

eileen r  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KARISSA A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie R  |  Overall Experience 
Clasificación:
2.0

I was told on the phone I would get 30 days free. The staff at the facility said no. I would have gone somewhere else but time did not allow.

JOHN L  |  First Impressions 
Clasificación:
4.0

Manager was not very customer friendly

Thomas C  |  Overall Experience 
Clasificación:
2.0

Over the course of a 18 months that I had a storage room at this location my overall experience was not bad. The reason I am selecting Below Average is the people that work in the office are a hit or miss. One of my family members also has a storage unit at this location, they upgraded their storage unit to a larger one and when they did that, the people working their front desk cancelled my unit because we share the same last name. I could not comprehend how a mistake like this was possible. Also, my specific storage unit had a lot of termites in the back corner, as I removed boxes on the last day I notified the folks working at the front desk. My hope is that whoever rents that unit next, doesn't have that same termite issue.

Jose C  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

elanor b  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John M  |  Overall Experience 
Clasificación:
4.0

Other than the higher prices for their storage spaces. I have found them very friendly and helpful and I would recommend them.

lyle z  |  First Impressions 
Clasificación:
5.0

Very helpful friendly staff

Luis R  |  First Impressions 
Clasificación:
5.0

Very nice ! But it got a little bit too expensive for me.

MICHAEL R  |  Overall Experience 
Clasificación:
5.0

Superb

Josie C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeanette k  |  Online Move In 
Clasificación:
4.0

You really need to have an elevator for any storage location that has more than one story. It just doesn't make any sense to not include that in the building plans. Otherwise I would have rated a five star.

MARIE D  |  First Impressions 
Clasificación:
1.0

Staff was not friendly With there AirPods in there ear having me repeat myself multiple times

LUIS R  |  Overall Experience 
Clasificación:
5.0

Great Service Thank you

MELODY M  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica G  |  Overall Experience 
Clasificación:
4.0

No lighting in storage unit. If I wasn't there when there was still adequate daylight, it was Very difficult. Not a good idea.

MARTY A  |  Overall Experience 
Clasificación:
5.0

Bryan (the manager) was extremely helpful and accommodating, patient too.

NATHAN O  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jovany C  |  Overall Experience 
Clasificación:
5.0

Good customer service

William O  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne H  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Graham B  |  Overall Experience 
Clasificación:
4.0

the storage unit is advertised as 10'x10', but when I measured the unit, it was closer to 9'6"x9'.

Graham B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

francissco a  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry O  |  First Impressions 
Clasificación:
5.0

Helpful & understanding staff Especially Amanda

STEPHEN P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian V  |  Overall Experience 
Clasificación:
5.0

Staff is always good there.

MARK P  |  Overall Experience 
Clasificación:
5.0

Your employees were very kind and helpful

Erica R  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesus G  |  First Impressions 
Clasificación:
5.0

All your employees were easy to work with, polite. Younger adults.

Kevin W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey j  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

may v  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIANEY B  |  First Impressions 
Clasificación:
5.0

I've had this unit a long time and never had any issues. Always clean, with easy access. The staff has always been helpful with any questions. thank you.

KATHLEEN M  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

jay j  |  Overall Experience 
Clasificación:
5.0

We received excellent customer service from the staff. Our treasured items were in perfect condition 1 year later. We felt they were safe and secure. We would highly recommend!

Jennifer M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLIS B  |  Overall Experience 
Clasificación:
1.0

If zero stars were an option, I would have selected that. Never had such terrible customer service in my life! Waste of time!

crystal r  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard O  |  Overall Experience 
Clasificación:
5.0

Everything was great from beginning to end with my storage rental. The staff was always friendly and helpful. No complaints about anything at all. Will definitely use this facility again in the future.

Pamela B  |  Overall Experience 
Clasificación:
5.0

good customer servive

John L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Breanna O  |  Overall Experience 
Clasificación:
5.0

The manager is very special and you can let her no mr Davis said so of the storage part

Dion D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

duaine o  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Elissa S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett S  |  First Impressions 
Clasificación:
5.0

The c staff was always friendly and helpful. Courtesy is their motto. I have used this store multiple times and it's been a pleasure always

MAYRA E  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

youngsoo J  |  Overall Experience 
Clasificación:
5.0

The staff n the young lady who helped was very helpful n professional

Daniel R  |  First Impressions 
Clasificación:
5.0

Wonderful friendly staff was very helpful in everything! I will definitely recommend this Uhaul storage! Gracias

IRENE E  |  Overall Experience 
Clasificación:
5.0

La Habra staff is a great group always friendly and knowledgeable my go to place to rental needs

Elizabeth P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER F  |  First Impressions 
Clasificación:
5.0

Easiest storage unit I have ever got. The staff their was awesome! Amanda and Anthony were the best. I was so impressed. What a great staff you have their. I would recommend it to anyone. Thanks for everything.

Paul E  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Isabel G  |  Overall Experience 
Clasificación:
5.0

Seriously I've never seen or had better service.

GEOFFREY B  |  Overall Experience 
Clasificación:
5.0

My stuff had been there for a year and never had to worry about a thing. Gracias

cheri z  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Abilenne V  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

edward m  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

CHRISTOPHER P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SYLVIA R  |  Overall Experience 
Clasificación:
5.0

The lock wouldn't quote fit onto the holes, so the GM quickly came to the unit and fixed it. The staff were friendly and efficient.

Jennifer M  |  First Impressions 
Clasificación:
5.0

Door on my unit previously damaged but great space

Elizabeth P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA W  |  Overall Experience 
Clasificación:
5.0

The only thing that could have made it better was the employees moving my stuff in

Ken N  |  First Impressions 
Clasificación:
4.0

The only thing is that office is not quite close enough to our location of lodging. Otherwise good.

ROBERT J  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dion D  |  First Impressions 
Clasificación:
2.0

They never answer the phone so it makes it hard to do a payment over the phone. The call is always forwarded to the call center . I've actually walked in on the phone just to see them sitting there doing nothing . Let's not talk about the rude customer service and the lies they tell you . I can go on and on but I'll stop . I've also called to speak with a DM he never called back

Kiesha J  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gerald R  |  First Impressions 
Clasificación:
5.0

Simply The Best!

jimmy m  |  First Impressions 
Clasificación:
1.0

I do not like the key cards I wanted an outside drive up unit I got an indoor ground-floor unit and I had to go in the office three times to get my key to get the gate key re-coated Other than that yes I would recommend U Haul and yes I will use you guys again thank you

SANDRA S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAP K  |  First Impressions 
Clasificación:
4.0

My storage unit got broken into. This is the only reason for the 4 star rating. The staff called me down to check my belongings. Nothing appeared to be taken. The rest of my experience was excellent.

Michelle w  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

RANDALL D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles F  |  Overall Experience 
Clasificación:
5.0

The staff was welcoming and professional.

Armando M  |  Online Move In 
Clasificación:
1.0

Not happy

NANCY M  |  First Impressions 
Clasificación:
2.0

This isn't the best U-Haul I've used. To get to the second floor there is no elevator which is good when you got furniture. Also on the 1st floor you can consider those helpful carts ment to get you're stuff to the unit unless. To get to most of the bottom floor there is a step-down which makes the carts pointless.

Tyler P  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jelani V  |  First Impressions 
Clasificación:
4.0

Having an elevator would have helped make things easier. Also, it would be more disability-compliant, too. Otherwise, I'm happy with the facility so far.

Lisa C  |  Online Move In 
Clasificación:
5.0

Destiny was great and wonderful to work with!! Super sweet and takes her time and is a joy to deal with!! She's the reason we do business with Uhaul. She is so genuine and just an amazing human being!!! Love her!

Jessica S  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R  |  Overall Experience 
Clasificación:
5.0

Destiny is amazing. From the start of my rental to my move out date she was helpful and informative. If I even need any of your services , I will come back to this location just because of her

Philip G  |  First Impressions 
Clasificación:
5.0

The entire experience was a positive one. The staff was always helpful and friendly and I especially appreciated the hours and ease of access to my unit. Will definitely use them again.

Pamela B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cheri z  |  First Impressions 
Clasificación:
1.0

U-Haul employees are using my email for services not rendered to me. I am preparing litigation over this breach of sensitive information

Paola B  |  Overall Experience 
Clasificación:
5.0

The process was easy and efficient! I was slightly confused regarding the check-in process, but the staff was super friendly and was able to help me! The facility appears to be very clean and secure, and I am confident that my belongings will be safe here. ¡Gracias!

John C  |  Online Move In 
Clasificación:
2.0

I have experienced insufficient and often rude customer service.

JASON L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted H  |  First Impressions 
Clasificación:
5.0

Very professional and convenient staff and hours were great!

chad M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnold H  |  Online Move In 
Clasificación:
3.0

Makes no sense why the larger storage rooms are upstairs with no elevator.

Kristen V  |  First Impressions 
Clasificación:
4.0

Destiny was professional and helpful

Pedro T  |  Overall Experience 
Clasificación:
5.0

I'm always treated like family at U-Haul . The company is all about being professional. The personnel at U-Haul are always willing to help.

STEPHEN T  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MIchael L  |  First Impressions 
Clasificación:
5.0

The place was always clean and my stuff was always safe. Great security system. The staff was friendly, helpful and very personal. I love you folks and thanks for doing an awesome job.

VICTORIA G  |  Overall Experience 
Clasificación: