Customer Reviews for U-Haul Moving & Storage at kaliste Saloom

2,575 comentarios

700 Kaliste Saloom Rd   Lafayette, LA 70508
(Next door to St Pius Catholic Church)

(337) 443-4637

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(337) 443-4637

700 Kaliste Saloom Rd
Lafayette, LA 70508
(Next door to St Pius Catholic Church)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

I only use the storage building for half of the month of October and was told that I would not be able to receive a discount for this month. My things have been in your storage over 18 months. It seems to me that U- Haul would help out good paying customers. Just like you want good or bad reviews from your customers we would like a little help from u guys as well . I had two of your building and never miss a payment. I moved my things because the rent went up and I I still trying to get back into my house. Things are very riff a this time and having to live on a fix income is not easy.

ROX C.  |  Overall Experience 
Clasificación:
5.0

Baily was super courteous and proficient. He really made the process smooth.

randy l.  |  First Impressions 
Clasificación:
5.0

Everyone was so nice and professional

Loretta C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tayvon B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Marc M.  |  Overall Experience 
Clasificación:
5.0

My move went very well using the 15 ft truck & car dolly. I received a free month storage unit for free as well as I really needed that.

Bernie E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LEEANNA B.  |  Overall Experience 
Clasificación:
5.0

Great helpful friendly group made me feel like I was important. "Hi Mr. Dale." " What can we do for you Mr. Dale " "Thanks Mr.Dale " I've rented trucks there several times and they always remember me.

Dale S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernie E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bailey C.  |  Overall Experience 
Clasificación:
4.0

The manager was excellent however the unit I originally reserved was not available when I got there to sign and pay. Thankfully the manager had another unit available to suit my needs. I would highly recommend the manager for promptly making it right. I seems there is a communication disconnect between physical U-Haul storage facilities and the online service. The online service just lets people reserve units that are not physically available. U-Haul should talk to the physical store before allowing reservations. This very well could have become a very bad review because I drove an hour and a half to get there after I spoke to the U-Haul customer support center that confirmed everything was good to go. Thank goodness that the manager there was able to get me into a unit regardless. Some people may not be so lucky in the future. U-Haul should communicate with the facility manager to confirm the number of units available for reservations before letting customers book a reservation. I gave 4 stars because I didn't have to go find another place to bring my truck load of stuff. The staff at the facility deserves 5 STARS! The online customer support deserves 2 STARS for not actually confirming my reservations with the facility staff when I asked for a confirmation before making the trip and told me the unit was available. If I had gotten there with all my things and the manager couldn't rectify the problem I most probably would have never done business with U-Haul again because of the false confirmation I received from the support center.

Jake M.  |  First Impressions 
Clasificación:
5.0

Brett was extremely helpful and patient! He did not rush me or made feel he didn't have time! He explained everything well!

Loretta C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason J.  |  Overall Experience 
Clasificación:
4.0

Canceling was troublesome

Tristan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacques R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley Q.  |  Overall Experience 
Clasificación:
5.0

Staff was nice and knowledgeable.

Lisa B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHIQUITA P.  |  Overall Experience 
Clasificación:
5.0

Customer representative Mr. Bailey was very kind and professional!

MELISA S.  |  First Impressions 
Clasificación:
5.0

very professional workers very clean and secure facility

Theresa C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenrell F.  |  Overall Experience 
Clasificación:
5.0

The manager there gives exceptional customer service. All of his staff is friendly and helpful. This location is by far the best U-Haul location that I have ever been to and the best in Lafayette, LA.

Denise V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NYALA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SPARKLE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brittany g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Champagne W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NYALA R.  |  First Impressions 
Clasificación:
5.0

Staff is excellent!

Claude M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

April A.  |  First Impressions 
Clasificación:
5.0

The young men that run the store are amazing! Very very helpful and even gave us use boxes that was so helpful.

JAMES M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN B.  |  First Impressions 
Clasificación:
2.0

When I had my first encounter with staff member to verify my storage rental, I was not given an access code nor any other useful information needed for my storage rental. On my arrival on move-in date, I had no access to to the storage facility.

Derek B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah H.  |  First Impressions 
Clasificación:
1.0

I went to load my storage unit and my access code did not work, I tried and tried to get ahold of the store manager for an hour before the doors wouldn't open and I couldn't return my truck because the gm never answered his phone. (Brett Dwyer)

Sydney B.  |  First Impressions 
Clasificación:
5.0

Needed a storage unit to store a few things, I went online to try to find something convenient and in my budget. I decided to go with uhaul. When I went to get everything set up, I was promptly greeted. The staff at this place is amazing, they took to time to thoroughly explain everything I needed to know and answer any question I had. I would definitely recommend this place to any of my friends and family. You guys are rockstars!

Christopher T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

brittany g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nekeisha T.  |  First Impressions 
Clasificación:
5.0

Nice storage. Clean and very convenient.

Mary C.  |  First Impressions 
Clasificación:
5.0

The guy who helped us went above and beyond to make sure we were satisfied. I believe his name was Bailey. Not sure but believe her was the asst mgr. Very nice guy!

ELIZABETH B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dusty G.  |  First Impressions 
Clasificación:
1.0

The in office workers acted as though it was an inconvenience to answer and respond to questions. I was told my storage was ground level, however it was not, then the garage bay door nearest the steps I had to carry my belongings up was broke so that meant I had to move my stuff from an even further location. I also turned in the u haul prior to their end of day yet they marked the van as not being turned in until the next day. Being charged full price for 5 days when I had it 37 hours total is also majorly inconvenient.

Keyana S.  |  First Impressions 
Clasificación:
5.0

Very professional and useful

Jessee C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGAN P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

willie d.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Chadnarika S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay H.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

KAREN T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARKESHA P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Katheryn A.  |  First Impressions 
Clasificación:
5.0

I was simply blown away by this place. I had low expectations as my past storage rental experiences were not exceptional. I thought the building itself was unassuming. When I walked in I immediately was impressed. Staff was welcoming and helpful. Additionally the actual storage are was clean beyond my wildest imaginations. I will certainly be recommending the business for those in the area.

Jason J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aerielle W.  |  First Impressions 
Clasificación:
5.0

This UHAUL facility goes above and beyond to make sure your needs are met. I highly recommend this location!

Cynthia D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla L.  |  First Impressions 
Clasificación:
5.0

The 2 guys that assisted me were very plesant. They helped me thoroughly and without hesitation. The facility was very clean and well set up. I would definitely recommend this location to my friends and family.

Ronshawna R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle M.  |  First Impressions 
Clasificación:
5.0

Their staff is very friendly helpful an nice, and they make sure you know what your storage is at. ¡Gracias de nuevo!

Reggie D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

james b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayson H.  |  Online Move In 
Clasificación:
5.0

Everyone was so kind and considerate taking time to show me various things. Evan he was the first person I met; there was a manager I would assume an older gentleman who was awesome as well.

Veronica R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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