Customer Reviews for U-Haul Moving & Storage at kaliste Saloom

3,689 reviews

700 Kaliste Saloom Rd   Lafayette, LA 70508
(Next door to St Pius Catholic Church, Between West Pinhook and Fresh Pickens)

(337) 443-4637

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(337) 443-4637

700 Kaliste Saloom Rd
Lafayette, LA 70508
(Next door to St Pius Catholic Church, Between West Pinhook and Fresh Pickens)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

There is always room for improvement, but I didn’t notice anything that wasn’t working smoothly. This location had amazing customer service.

Tonia W 
Rating:
5.0

Customer did not leave a comment.

Philippe E 
Rating:
3.0

Customer did not leave a comment.

Treyvin A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES W 
Rating:
1.0

Uhaul needed a alignment. Got on highway and 2 safty lights came on . Guy says safty is #1 priority but rented equipment with crooked steering wheel. Maintenance needed before renting to people.

JARED T 
Rating:
2.0

they did not explain the milage thing it took to long to put the deposit back in my account will never use u-haul again

Pamela C 
Rating:
5.0

Customer did not leave a comment.

Desanette B 
Rating:
5.0

Everyone was super nice, much appreciated.

Andre J 
Rating:
2.0

The truck was given low on gas. It needed air in the tires because the light was on. The driver seat and passenger mirror could not be adjusted, making the trip uncomfortable. The air conditioner was inconsistent on air flow and seemed to be going out. The latch on the back door was difficult to latch. Will probably not return to this location.

Brittany D 
Rating:
5.0

Customer did not leave a comment.

Tajah A  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joshua C 
Rating:
4.0

Hard to find main office

thomas o 
Rating:
5.0

I would definitely recommend Uhaul to everyone. Everything went smoothly for me on a very stressful day. Your staff were very professional and helpful and went out of their way to make my move go smoothly. Thank you!!

Mary A  |  First Impressions 
Rating:
5.0

Smooth rental

COREY R 
Rating:
5.0

Customer did not leave a comment.

Lindsey m 
Rating:
5.0

Customer did not leave a comment.

Jessica P  |  First Impressions 
Rating:
5.0

Nothing.

William R 
Rating:
5.0

Customer did not leave a comment.

donna m 
Rating:
5.0

Customer did not leave a comment.

Joe S 
Rating:
5.0

Prompt, friendly service, very clean facility. Thank you!

Lavon B  |  First Impressions 
Rating:
5.0

Great place for storage. The staff were extremely helpful.

Joseph W  |  Overall Experience 
Rating:
2.0

They did not have keys to the size truck I wanted and they did not have any other trucks in that size at that location. It was not explained to me that I was being charged for mileage when I rented it so when I estimated the mileage, I was under which caused them to charge me more after I returned it. The representative was very friendly even when I was obviously frustrated.

Bridget B 
Rating:
5.0

Customer did not leave a comment.

Raul O 
Rating:
1.0

Truck ac was not working at all, plus exhaust pipes and catalytic converter cause the check engine light to come on so I had to drive a loaded U-Haul to Baton Rouge with no ac and a truck with mechanic problems

Averia A 
Rating:
5.0

Perfect thanks so much

Gwendolyn H 
Rating:
3.0

Customer did not leave a comment.

DAVID S 
Rating:
2.0

I understand things happen that may alter a rental from time to time. However, I've rented from Uhaul several times within the past 3 months and more times than not something goes awry. Whether a dolly I reserve is not available upon pickup, the truck I reserve not available or time slot changes, it's becoming very hard to stay loyal to uhaul. The equipment is clean and working properly upon obtaining it. Unfortunately, obtaining it is the issue.

Longino R 
Rating:
5.0

The experience was smooth and efficient. The young man hooked up the trailer before I could blink and gave me superb directions on how to safely exit the location.

David B 
Rating:
4.0

Its the last time I will use load share as I was told I could be reimbursed up to 625.00 for hauling a trailer behind my drive-able truck and when I was all hooked up I get a text that says I will be reimbursed a whopping 55.00 for driving a 20 foot long car hauler(empty) for over 1000 miles. 55.00 dollars for that? Next time the answer will be no.

Joseph L 
Rating:
5.0

Customer did not leave a comment.

Jerry W 
Rating:
5.0

The cab of the truck stunk like someone spilled a whole bottle of perfume! I drove the entire time with both of the windows down and it made no difference! I had a headache the whole time I was driving the truck.

Dennis L 
Rating:
4.0

No AC in that truck. Sweat box. Other than that the truck was well maintained

Michael M 
Rating:
5.0

Customer did not leave a comment.

debbie b 
Rating:
5.0

Customer did not leave a comment.

Darryl R 
Rating:
5.0

Customer did not leave a comment.

Kenya R 
Rating:
3.0

I was not satisfied with the lack of concern from Uhaul staff that I drove to a location that did not have my truck and when i stated that I never heard from uhaul in the 48 hour "you will receive a call to inform you of your location", the employee laughed and said the girls never call. While 20' does not seem like a lot of time to waste, when you are moving and have borrowed help from others, all time matters. Another 5' wait to check in at the second location as I must have interrupted an impromptu training session, where I come from when a customer is waiting, they are priority. Other than that, my experience was okay. I appreciated the help I received from Ken F during his off time he was more helpful than the employees who were actively being compensated when he informed me where to pick up the truck.

Katie C 
Rating:
1.0

The lady that worked there was terrible . Customer service told me i could drop off the u haul back in the same town instead of driving it across country with no additional charges . " I would just pay the same 4 day rate " & when i went to go return it 3 days later i noticed they had charged a additional 500 plus dollars . Absolutely crazy . Never used the miles and never drove it across country and had to pay more then if i would have. What a joke.

Austin G 
Rating:
5.0

Customer did not leave a comment.

Tasha T 
Rating:
5.0

Customer did not leave a comment.

Cynthia m 
Rating:
5.0

The employee that helped me was very professional and helpful. Unfortunately, I cannot remember his name but he is an asset to this location.

Martin M 
Rating:
5.0

Customer did not leave a comment.

Allen R 
Rating:
5.0

Customer did not leave a comment.

Kendall B 
Rating:
5.0

Customer did not leave a comment.

Howanda O 
Rating:
5.0

Customer did not leave a comment.

Sherri P 
Rating:
3.0

Truck windshield was full of bugs I had to go to car wash to be able to see engine light was on called uhaul they said it was fine I would never drive my vehicle 322 miles with the engine light on

Michael B 
Rating:
5.0

Customer did not leave a comment.

Kennys M 
Rating:
5.0

They are very professional and well trained!!!

Charles W 
Rating:
5.0

Customer did not leave a comment.

john i 
Rating:
5.0

Good experience well as customer very patient!!! But it would be nice for y’all to have tap when paying it will make it a lot easier for us !!! But overall good service

Loretta C 
Rating:
5.0

Customer did not leave a comment.

kashanda F 
Rating:
5.0

Had issues with a tire needing air several times but things happen on the road and the staff was great.

COREY R 
Rating:
5.0

Clean and very friendly staff. Very convenient location.

Charles W 
Rating:
5.0

No improvement needed. Rene and Brad were both very prompt with customer service and were a pleasure to work with

Andrea M 
Rating:
5.0

Brett is the example of customer service. He goes above and beyond what his job entails.

Kelly S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jennifer h  |  First Impressions 
Rating:
5.0

Great customer service.

Deshon M 
Rating:
3.0

Customer did not leave a comment.

Borun D 
Rating:
5.0

Customer did not leave a comment.

Debbie K 
Rating:
5.0

Customer did not leave a comment.

Mark s 
Rating:
5.0

Customer did not leave a comment.

Monique P 
Rating:
5.0

Great service

Gabriel C 
Rating:
1.0

I was told the uhual was supposed to be on a quarter but it was actually on E.

Rikkie C 
Rating:
5.0

Customer did not leave a comment.

Christina M 
Rating:
5.0

Customer did not leave a comment.

TOMMY C 
Rating:
5.0

Absolutely nothing everything was smooth, peaceful and easy. Great customer service.

Chasidy B 
Rating:
4.0

Customer service was great at this location

chad e 
Rating:
5.0

Great services and very clean environment.

Danielle F  |  Overall Experience 
Rating:
5.0

Awesome

Deborah K 
Rating:
5.0

The staff at the uhaul were very friendly and were very helpful when choosing the right size I needed. I will definitely recommend to family and friends. I look forward to seeing them again when I pay my monthly storage bill. Thank you to everyone that helped me. I trust my belonging are in good hands. Thanks again.

Priscilla D  |  First Impressions 
Rating:
5.0

Only glitch is that we had trouble communicating effectively because UHaul has my account crossed with my dad’s. My 89 year old dad kept getting some of my calls and texts instead. We tried to straighten this out several times without success. For instance, this email was addressed to me but the email I received yesterday was addressed to him. He was the one contacted about shipment to the final destination rather than me. I just made it difficult to keep things in order and know what was going on. This is, by no means, a reflection on the service, just some computer issues that probably need to be addressed.

Carol A 
Rating:
5.0

Great experience

Gregory B 
Rating:
5.0

Awesome manager and fast service. Willing to help his customers. Will go a long way.

jeff o 
Rating:
5.0

Everything was great!

Lamar L 
Rating:
4.0

Customer did not leave a comment.

nicole w  |  Overall Experience 
Rating:
4.0

Overall great experience, great customer service! One small problem but it was handled and resolved. The general manager stated that there is now a 50 mile minimum estimate needed to be added for local moves. It was stated it was not a company wide policy but left up to each individual store to decide whether they wanted to or not. I made the reservation online and estimated my miles at 20 miles. I feel if this policy was required it should have been posted online as a disclaimer or something. Like I said the general manager and I kindly discussed and a solution was provided. Much appreciation. Just be aware!

Cody C 
Rating:
5.0

Customer did not leave a comment.

Hans H 
Rating:
5.0

This location is first class. Personnel are always helpful and they do everything possible to get you on your way quickly

Gary G 
Rating:
5.0

Excellent service, soooo much better than your ambassador Caffery location. Employees at Kaliste Saloom road are the best!

Nicole B 
Rating:
5.0

Customer did not leave a comment.

Lacey J  |  Overall Experience 
Rating:
5.0

All good

Jerry W 
Rating:
2.0

Equipment had broken tie down straps and broken safety chains that had to replaced,

Bobby S 
Rating:
4.0

Very professional as usual. The truck had a leak in the “attic” and some boxes got wet. U-haul took care of the problem.

Robert H 
Rating:
3.0

The truck leaks water when it rains and the employees knew that and their response was we hsvebto finally put it down. They tried to plciver it with putty and now most of my furniture was WET!

Daphine A 
Rating:
5.0

The pickup and receiving location were very professional and took car of my needs. Thank You

Leslie M 
Rating:
4.0

Customer did not leave a comment.

RUSSELL C 
Rating:
5.0

Customer did not leave a comment.

Michael T 
Rating:
5.0

Customer did not leave a comment.

Deshon M 
Rating:
5.0

Second time using this location and the guys here are very helpful and always ready with equipment.

Kyle F 
Rating:
5.0

Customer did not leave a comment.

keith a 
Rating:
3.0

Being I moved out and still had a whole month paid up, when i moved out the wouldn't reimburse for the month that wasn't even active yet, i asked and they refused! Is per reason for the bad rating!

Patricia M  |  Overall Experience 
Rating:
5.0

All perfect

mario p  |  Overall Experience 
Rating:
5.0

Facility is well kept and was suited best for my needs. Friendly staff and very accessible loading and unloading areas.

Brett D  |  Overall Experience 
Rating:
5.0

All of the information on my rental said that their was supposed to be a sticker above my gas tank that indicated what kind of fuel the van needed, I searched for like 15 min before calling but overall amazing rental

Joseph D 
Rating:
5.0

From start to finish... everything about my rental experience was great.

Patin B 
Rating:
5.0

Excellent service. The location offers everything you could possibly need for moving cross town or around the world. Easy check-in and return. Will be back.

John M 
Rating:
5.0

The guys here were very polite and helpful!

Ruth A 
Rating:
5.0

One reverse light was out and we noticed on the last day of our trip.

Kimberly D 
Rating:
5.0

Customer did not leave a comment.

Benjamin N 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
5.0

Customer did not leave a comment.

Lisa O 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
5.0

Customer did not leave a comment.

Seth M  |  Overall Experience 
Rating:
3.0

I haul truck had no air conditioner. It’s 90 degrees outside and would have been nice to use it worki g.

JOHN U  |  First Impressions 
Rating:
5.0

Great staff

Debbie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony D 
Rating:
5.0

The store manager, Brett Dwyer, went above and beyond to do this hitch installation, including an electrical wiring kit, to my satisfaction. I am very pleased with my experience at this store located at 700 Kaliste Saloom in Lafayette, LA. Thank you, again, Brett!

Dale M 
Rating:
5.0

the gentleman was GREAT

JESSICA B 
Rating:
5.0

Not a thing. Equipment was absolutely perfect for what I needed. Thk. You

Theolice l 
Rating:
5.0

Customer did not leave a comment.

SANDRA J 
Rating:
5.0

Customer did not leave a comment.

Catherine J 
Rating:
5.0

Customer did not leave a comment.

James F 
Rating:
5.0

Customer did not leave a comment.

Kevin C 
Rating:
5.0

Customer did not leave a comment.

Deborah J 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K 
Rating:
5.0

Customer did not leave a comment.

MARK L 
Rating:
5.0

Staff is helpful and very friendly!

Aquila A  |  First Impressions 
Rating:
4.0

Went to drop at u haul location on Ambsssdor Caffery where I told manager at original rental location that is the location I will drop trailer. They would not take it there and I was forced to drop it at location that was 10 miles round trip from the ambassador location. Not happy

frank t 
Rating:
5.0

Customer did not leave a comment.

James A  |  First Impressions 
Rating:
5.0

This location was efficient and clean also very friendly would highly recommend to check out for your storage needs

Rick G  |  Overall Experience 
Rating:
5.0

Top ratings for courtesy, professionalism, service, ease of renting, phone assistance, and relaxed friendly attitudes.

Kenneth B 
Rating:
1.0

Right from the getfield when I first made my reservations for U-Haul truck 26 ft and a car hauler all I got was a run around and lied to multiple times I will never ever use U-Haul again

keith P  |  First Impressions 
Rating:
5.0

Great experience, little trouble finding my space but employee came to direct me after i called.

Rita K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS T 
Rating:
5.0

Mr. Dwyer, the manager was very helpful. I felt that I was his most important person at all the times I visited the store.

Gail B  |  Overall Experience 
Rating:
5.0

Everything was done in a timely orderly manner. Very professional

Verina J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STANLEY T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gregory V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miya M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frederick N  |  Online Move In 
Rating:
5.0

I recommend this to everyone

Lisa R  |  First Impressions 
Rating:
5.0

Smooth process! Mr Brad helped me rent my truck and storage and he was amazing! Highly recommend this location!

NICHOLAS L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREA C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John B  |  Overall Experience 
Rating:
5.0

I have called many storage inits and yall ate expensive but my things are safe.

Myra L  |  First Impressions 
Rating:
5.0

The customer service representative Brad did an excellent job. Very thorough explaining policies and answered all my needed questions. The unit was also move-in ready. Would highly recommend

Brett D  |  First Impressions 
Rating:
5.0

They went above & beyond

Tylan P  |  Overall Experience 
Rating:
5.0

Thank you for keeping our belongings safe and pest free!!!

Kelley J  |  Overall Experience 
Rating:
1.0

This place is poorly managed, and an outright ripoff! They put me in jail then told me I owed them over $6,000.00. Whatever you do do not rent from u-haul. You will regret doing so. I promise.

albert b  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Makala A  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Christopher C  |  Overall Experience 
Rating:
4.0

Yes really clean and nice. But only one elevator for the entire storage facility

Shaina P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaberta T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alissa P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Howard f  |  Overall Experience 
Rating:
2.0

The prorate moving is is great. To bad you don't do that on moving out paid for a full month's rent and only used 2 days worth. Would've given above average if it was. Plus an employee could've told me was going to be locked out of the main loading areas while I was emptying out my storage. Very rude cause he stood there and looked at me as I was loading my truck he could've said something. And that's why its below average

William R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antoine Y  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

bryan m  |  Overall Experience 
Rating:
1.0

Brett is horrible at customer service! It’s been days after my move out date and I’m finding new things that were taken from me including social security information and important birth info for my baby. If I could come every day and leave a negative review I would!!! Insurance was not offered during contract signing, but of course mentioned once things were taken from my storage unit. I’m so confused about the way things were done and the lack of communication.

Danasia L  |  Overall Experience 
Rating:
5.0

Colby was the young man that assisted me. He was very knowledgeable on information for the units. He even gave me a map and showed me where I could park the uhaul truck to unload.

CONNIE O  |  First Impressions 
Rating:
5.0

Thanks for making my visit easy and understandable getting to my storage container.

marline t  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dalton J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lirik S  |  Overall Experience 
Rating:
5.0

I have stored with other companies and been very disappointed. I even bought insurance and couldn’t collect when rats chewed holes in our leather sectional and things molded. Therefore I asked lots of questions ahead of time about rodents and mold. I was assured that the facilities we’re excellent. Our things were in storage for seven months. Everything was perfect when we returned. From start to finish, the staff members were all helpful, polite, and knowledgeable while they answered any questions I had. The automatic payments worked well while we were out of state. The U-Haul on Kaliste Saloom is the best storage facility in Lafayette, Louisiana.

kathy D  |  Overall Experience 
Rating:
3.0

Would've liked to have the 3 weeks left of my rental refunded. I have pictures showing nothing was left in the rental was only in the unit 10 days. No refund so not happy. Legally entitled to a partial refund. But it is what it is I guess. Paper I was given said no refunds and nothing owed so. Not happy.....

Marlena G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jenifer m  |  First Impressions 
Rating:
4.0

I never had any issues until I went to move out my things. My move out was delayed by 2 days due to being unable to gain access to my unit ,as I was told by by one of the employees that they had to lock the doors early due to an incident on the other side of the bldg. I went back the next night to remove my things and was unable to gain access again on the other side of the bldg also. So, I had to wait until the next day to remove my items to be able to do a check out thru my app. It then took 3 days to receive my email and for my contract to not show up on my app.

Tammi G  |  Overall Experience 
Rating:
5.0

This is a great staff. The manager BRET is awesome and very understanding. He really took care of me and he was a blessing 🙌🏾

skylar c  |  First Impressions 
Rating:
3.0

There was a car in the loading dock area where we and others were trying to unload. Staff claimed they didn’t know who the car was for. It was in the way the entire 1-2 hours we were there. Very inconvenient but I love my storage.

Stephanie E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derenise B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aveia P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anna s  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Dontavia S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terristopher R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron V  |  Overall Experience 
Rating:
5.0

Friendly staff. Extremely clean all the time. I am an older single female. I always felt safe.

VIRGINIA T  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Dontavia S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Telethia S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Inaya P  |  Overall Experience 
Rating:
5.0

Great service and experience from the call center agent to the staff at this location. SUPERB!!

Edward L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bridget F  |  Overall Experience 
Rating:
4.0

I tried to call the office to verify where I needed to go, but did not end up getting a person. I also called for help when I was on one of the floors and the button rang, but it did not end up connecting with anyone. Also, the map was confusing since I had an upper first floor unit and did not realize we did not need to use the elevator

Kayla W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Terristopher R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Desire V  |  Overall Experience 
Rating:
5.0

This Location is amazing!

Brad D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clifford F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DESTINY E  |  First Impressions 
Rating:
5.0

The security and alarm system at this facility gave me a good feeling that my belongings were safe.

Lavon B  |  Overall Experience 
Rating:
5.0

Brett and the rest of the staff were very kind and professional. It was also easy to reach them when I ran into a problem. They are the golden standard for customer experience, thanks so much!

Damian A  |  Overall Experience 
Rating:
5.0

Excellent service all good and clean..

Pedro J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carlnetta d  |  Overall Experience 
Rating:
5.0

Very clean for the most part, did notice a lot of dead roaches laying around the area. Other than that it was fine.

Gage a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole H  |  First Impressions 
Rating:
5.0

Great Customer Service

Demarcus T  |  First Impressions 
Rating:
5.0

Good job excellent service..

Pedro J  |  First Impressions 
Rating:
5.0

Staff and facility were A+!

MARCELLA J  |  Overall Experience 
Rating:
5.0

Very easy process. No contracts.

Joseph G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HANSEL H  |  First Impressions 
Rating:
5.0

Nice calm people. Clean facilities

VIRGINIA T  |  First Impressions 
Rating:
5.0

Excellent service: the gentleman who helped us check in and completed the truck rental was knowledgeable, helpful and engaged well.

Guy G  |  First Impressions 
Rating:
5.0

Could not have asked for better service!

MARCELLA J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stephen v  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lydeilia B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TONIA G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Devontrae M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Murella F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carlnetta d  |  First Impressions 
Rating:
5.0

The employees were so welcoming and helpful. They’ll if I ever need another storage unit, I will definitely use you and refer people to you.

Kasie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY T  |  Overall Experience 
Rating:
5.0

Thank you for your service! We had a good experience overall.

Chloe M  |  Overall Experience 
Rating:
5.0

Would use Kaliste Saloom location again.

Roderick D  |  First Impressions 
Rating:
3.0

The complaint I have is when you try and call no one answers or calls you back. You have to keep calling until you finally get someone. The other complaint is I paid for the full month of January and have not gotten a call, reimbursement for the part of the month since I moved out of storage Sunday January 15th. That alone is making it to where I do not want to use uhual again. The storages were clean and no damage. We have called multiple times and all it does is ring. We also called customer service and got them to send two messages and still no call from them or reimbursement. When I called previous months it was not that bad but now nothing.

Kim T  |  Overall Experience 
Rating:
5.0

Nick was very friendly and helpful! Thanks again

Gnya D  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

STACY T  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rosanna T  |  Overall Experience 
Rating:
5.0

Staff was extremely friendly and helpful. Thank you.

Chuck C  |  First Impressions 
Rating:
5.0

Never had a problem with .,They all of my questions even if it was on the phone on in person faithfully. I’ve had the storage since 2020 with no problem

Hinder W  |  Overall Experience 
Rating: