Comentarios del cliente para U-Haul Moving & Storage at I-45 & Richey

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at I-45 & Richey

Grado total:

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Shenna G. en

Grado:

Trinity at the north location was amazing and very attentive. He deserves a promotion. Thanks Trinity

Jorge O. en

Grado:

Great customer service

donald C. en

Grado:

I originally started out at a reservation with Spring Cypress and 45 location however when I just as I was about to arrive to get truck Cynthia called so say they didn't have one for me...she then told me I could go to 1960 and Aldine Westfield or Rayford Rd to pick up truck they both had one. I told her I wanted to hear they had one so she called and they said they didn't have one...I had to call 45 and Richey road myself to find me a truck, drive out of my way, add mileage to truck all because a reservation doesn't seem to matter with Uhaul. The lady at Spring Cypress and 45 was rude and lazy.. thank God for the 45 and Richey Road for saving the day and coming through...they said they had the truck and did...Spring Cypress and 45 said they had the truck as they always do and then when almost time to pick it up they call and say they don't this isn't the first time this happened last time they sent me 30 miles out of my way to pick up a truck...thank you again 45 and Richey Road

Jose M. en

Grado:

Everyone there was very friendly and helpful.

Mario G. en

Grado:

El cliente no dejó un comentario.

Tammy W. en

Grado:

Trinity employee at 45 and richey lication told me I would not receive any additional charges when i dropped the trailer. The next morning my card was charged for a whole anothet day. Ava manager said she will follow up but I have yet to hear back from anyone. I explained my situation of mold and having to move within 5 days to both employers at pick up and return. Due to the short notice pf move i had very limited funds. I didnt have the trailer 4 full days. If id known id be cjarged id kept it the 24 hrs on day 4. That was not the case.

ROBERT B. en

Grado:

As always, Ava is on top of her game. She is one of the best that I've dealt with. Always professional and willing to help.

Mohammed A. en

Grado:

Thank you great service

Derrick P. en

Grado:

The gentleman that we dealt with was so nice. He was very direct and helped us in every way possible. The only problem i have was with a previous rental we had which was set for this property, but after confirming with a young lady, we later go back and look she moved our location way off from the one we originally had. Which was upsetting, because that was 15 miles away from us and this one was only 3.6 miles away. Still wondering why she would switch us and not confirm with us or ask if we'd like to switch. But i made another reservation to the original one and the gentleman was all too happy to assist us. We greatly thank him so very much

Leslie L. en

Grado:

I needed a storage unit close to freeway and Ms Eva was able to help find me a recently moved unit with easy access. For over a year I had no issues. Thank you for everything.

Lazara C. en

Grado:

El cliente no dejó un comentario.

Thomas H. en

Grado:

El cliente no dejó un comentario.

Jorge O. en

Grado:

Ava is great at her job great customer service great comunication nothing to improve 5 stars +

Edwina H. en

Grado:

None

Cardell C. en

Grado:

Lady was very rude rushing the process.

Dominque H. en

Grado:

El cliente no dejó un comentario.

Chameara L. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

El cliente no dejó un comentario.

Nsikan W. en

Grado:

She shown knowledge about the biz

Jana L. en

Grado:

The online system did not work properly. I still had to go into the office

Michael W. en

Grado:

I scheduled a rental and the time didn't match. I schedule for 8:30 am (I had the email for proof) and in the system had me for 8:30 PM.

Thurl F. en

Grado:

Everything went good thank you

Erica E. en

Grado:

El cliente no dejó un comentario.

Cynthia J. en

Grado:

I love going to that location this staff is superb

Joseph S. en

Grado:

Great Customer Service... The ladies in the office were very friendly and helpful

Sheila C. en

Grado:

El cliente no dejó un comentario.

ANNELISA S. en

Grado:

Great customer service too!

Bryan D. en

Grado:

El cliente no dejó un comentario.

Christian C. en

Grado:

El cliente no dejó un comentario.

Bryant C. en

Grado:

El cliente no dejó un comentario.

Guilermo S. en

Grado:

El cliente no dejó un comentario.

Wyona W. en

Grado:

Customer service excellent

Tommy J. en

Grado:

Great staff!! Courteous and helpful!!

Tahara R. en

Grado:

El cliente no dejó un comentario.

Alexandria T. en

Grado:

El cliente no dejó un comentario.

Larry J. en

Grado:

From my experience, nothing, Ava was the young lady who attended to me from sign in to hook up and departure. She knew what she was doing and was very kind and helpful.

Yusuf B. en

Grado:

El cliente no dejó un comentario.

Amber S. en

Grado:

El cliente no dejó un comentario.

Penelope W. en

Grado:

El cliente no dejó un comentario.

Juan A. en

Grado:

El cliente no dejó un comentario.

Allen M. en

Grado:

El cliente no dejó un comentario.

Linda B. en

Grado:

This facility is one of your BEST!!! I might add it is managed extremely well...

Stephanie A. en

Grado:

Ms. Ava and the staff are very friendly and provide great service!

TANEISHA D. en

Grado:

Very good customer service and very polite

Regina L. en

Grado:

Ms. Eva Davis, is a great manager! Very professional, kind, respectful. Eva, met all of my concerns in a timely manner. Her smile lights up your day! Staff went above and beyond the call of duty.

Reginald S. en

Grado:

The staff was always helpful and anytime I had a question they were there to help I would definitely recommend them

Freddy J. en

Grado:

Great attitude, great service, professional performance

cynthia c. en

Grado:

Wonderful customer service

Aklilu M. en

Grado:

Excellent service and perfect smart manager Thank u everything she don.

BRIAN L. en

Grado:

Ava was very helpful

meya s. en

Grado:

Thank you

Brian B. en

Grado:

We were robbed twice from this location. They obviously need to up their security game. We might as well have just parked in an abandoned parking lot for free.

Deborah M. en

Grado:

Ava was the best always willing to go above and beyond.

Barbara L. en

Grado:

Richey staff ok....Ubox people need to get stuff togrther....

Marvin H. en

Grado:

Ava took care of my need

Helen P. en

Grado:

I was professionally greeted Davis. She provided information and made me feel secure about storing my possession. The storage was clean as well as the surrounding ground. I recommend this location.

Cheryl L. en

Grado:

Moving is stressful, but the representative that assisted with my reservation made the process a breeze, and had a great attitude. Thank you so much!

TANYANIKA T. en

Grado:

I love this storage location and if I ever needed another storage, I would only come back to this one!

DEBBY T. en

Grado:

Ava is the Best!!!! Great facility, friendly and professional staff for the two years I was there!!! Thanks for your services!!!!

Ronisha B. en

Grado:

Ava was a sweetheart and offered great customer service!

Margaret D. en

Grado:

Had a relatively minor problem w a leak in the unit. Manager was concerned and will check it out. She offered to help with filing a claim. I appreciate her assistance.