Comentarios del cliente para U-Haul Moving & Storage at I30 MacArthur

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at I30 MacArthur

Grado total:

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Heriberto B. en

Grado:

Every body was so acknowledgeable on everything we asked on and had a great attitude thank you and God bless you

MARGARET E. en

Grado:

Liked the way they made use of the backs of U Haul trailers for storage. Very unique. And the price was. Affordable.

Puneet B. en

Grado:

El cliente no dejó un comentario.

Lex L. en

Grado:

This was actually against the location at 360 and I20 in Grand Prairie, Tx. We originally went there to rent a 26 foot truck that we had an email confirmation for and when we got there they didn't have one. They had to send us to another location that was 40 minutes away. We got the truck. The sign in for the truck took at least an hour. We also rented a 12 trailer. The trailer turned out to be too small so we had to return it and rent a 15 foot truck. We had to rent the truck from a different location. When the customer service representative called to confirm us renting the truck, she should have told us that we had to return the trailer to same location that we had rented it from. She did not. We were also renting a car dolly. When they hooked up the car dolly the lights didn't work so they had to get another one that the young guy that worked for Uhaul didn't know how to hook up. We were moving from Texas to Georgia so all of this delay caused us to miss our 2 hotel rooms that we had reservations for and that we had to pay for. The whole experience took an entire day.The web site said that we would be able to fit a 4 bedroom house in a 26 foot truck. We were moving a bedroom house. We aren't moving again, but never again would use Uhaul to move . It was an awful experience.

Edith G. en

Grado:

El cliente no dejó un comentario.

Janice T. en

Grado:

I certainly enjoyed the customer service render to me both ways for my rental and storage. Thanks I would recommend U-Haul to anyone! Janice

Jose L. en

Grado:

El cliente no dejó un comentario.

Shamaree M. en

Grado:

Ryan was a great help. After not having the greatest experience with Uhaul in CA he helped me out!

Justin S. en

Grado:

El cliente no dejó un comentario.

Timmy W. en

Grado:

Your pin broke and the hitch came loose and our trailer came unhitched in the highway in the rain. Due to my excellent driving skills I was able to safely pull over and not kill all 9 passengers.

Emmanuel T. en

Grado:

Very good coustumer service

Belinda K. en

Grado:

El cliente no dejó un comentario.

Andre J. en

Grado:

El cliente no dejó un comentario.

Ivonne M. en

Grado:

Friendly and fast. Clean location

Debra M. en

Grado:

El cliente no dejó un comentario.

kenneth b. en

Grado:

Great place and friendly service!

kenneth B. en

Grado:

Great place and friendly service!

TYRONE F. en

Grado:

THE DELIVERY PERSON AN NICE AND VERY HELPFUL.

Joshua G. en

Grado:

El cliente no dejó un comentario.

Jaime N. en

Grado:

Ryan is such a pleasure to work with! Moving is hard enough as it is! Ryan has been so nice and helpful! Working with him at Uhaul made my transition smooth and easy. ( Easy as can be in 100 degree heat!) I cannot thank him enough! He's a keeper!

John M. en

Grado:

upon return of the equipment, could not find anyone in the office. I used the walkie talkie to call them as the instructions on register said- no reply. After 15 minutes had to proceed to hunt someone down back in the pods area to assist with check in. Unaccesptable

DORIS D. en

Grado:

Everything was great! The person at the counter was extremely kind and helpful.

Veronica R. en

Grado:

El cliente no dejó un comentario.

LIlia C. en

Grado:

El cliente no dejó un comentario.

tony V. en

Grado:

Great staff and very friendly and easy going.

Lah M. en

Grado:

Good guy

Mike C. en

Grado:

U haul did not give me as an existing customer the choice of moving my RV into the lot across the street while working on the lot where it was parked. Not a good way to treat customer

Victoria M. en

Grado:

Manager was really friendly and helped answer all questions needed. Love the reasonable priced lock and 1st month free.

Arturo Z. en

Grado:

I will be back thank you for y'all services.

MARGARET E. en

Grado:

So:metimes I have trouble getting the big doors closed but the personnel have always helped. They have always been friendly

John S. en

Grado:

This facility could never find our electronic payment. We had cancelled checks yet they kept insisting we had not paid. I spent lots of time arguing about payments we had made electronically

Michelle A. en

Grado:

Great service, nice people, clean, organized and very helpful. Even was having trouble with getting furniture disassembled to put in storage and they let us borrow tools without hesitation.

Cindy H. en

Grado:

Great and friendly customer service. I’ve had to keep my belongs in storage twice and this is the place I went!

Ron G. en

Grado:

Very satisfied

daniel c. en

Grado:

great service!

JOVON L. en

Grado:

Poor organization and management

Terri M. en

Grado:

I did not go with this storage company. Please stop sending emails.

NATHAN H. en

Grado:

The security gate for storing campers was broke and left open many times I had to go up to get my camper.

MARK M. en

Grado:

When I purchase a new trailer I will use your facility again. Thank You: Mark Miller

bertha m. en

Grado:

Your person on site is awesome but the reservation people need to be made aware of situations in different cities. I was unable to use your storage facillty so I can't give it a rating.