Comentarios de los clientes para U-Haul Moving & Storage at I30 MacArthur

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at I30 MacArthur

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

karen Q.
Clasificación:

The very last person Kevin tried to recover this experience but I will not be using Uhaul again.

Jim P.
Clasificación:

I believe nothing more can be done to improve service for the next consumer. The manager was more than helpful, and helped with problems I was experiencing with using my insurance to rent the vehicle after my personal vehicle was damaged. Excellent help, and very thoughtful.

Carlos B.
Clasificación:

El cliente no dejó un comentario.

Steph G.
Clasificación:

They had the truck ready for us when we got there, they were very nice, and made sure we had everything we needed. Thank you for your upstanding services!!

Alberto B.
Clasificación:

Hire people that know what they are doing or train them well.

William S.
Clasificación:

El cliente no dejó un comentario.

Jonathan R.
Clasificación:

Have the gate with 24 hour acess as well

Frank H.
Clasificación:

El cliente no dejó un comentario.

Eddie B.
Clasificación:

El cliente no dejó un comentario.

Jose T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Nikki W.
Clasificación:

The young people working the desk did not seem to know what they were doing, They spent more time trying to help one another than helping me. Once I asked how long this would take he said not long, but still never got focus. I had an appointment which he never asked about,

John C.
Clasificación:

El cliente no dejó un comentario.

gabrial L.
Clasificación:

El cliente no dejó un comentario.

Arthur F. | Overall Experience |
Clasificación:

Very convenient from my house

Sandra E.
Clasificación:

I had called about returning the trailer the same day that we rented the trailer I was never told about the $20 after hour charge I returned trailer and failed to take a picture of a clean empty trailer and was charged $20 I was not happy

Kuri D.
Clasificación:

Try to be more professional and provide clean equipment.

dametrese S.
Clasificación:

El cliente no dejó un comentario.

George J.
Clasificación:

El cliente no dejó un comentario.

MARIANO ANTONIO R.
Clasificación:

El cliente no dejó un comentario.

LEANID R.
Clasificación:

El cliente no dejó un comentario.

Mark P.
Clasificación:

Best customer service any can ask for. The guy who helped deserves a better work crew for him

Krishna P.
Clasificación:

El cliente no dejó un comentario.

Nekesha H.
Clasificación:

Uhaul gave me the run around I drove a hour to a location that I reserved a truck for and the truck wasn't available at the division location in Arlington some of the worse customer service I wasn't accommodatied in any way I will NEVER use uhaul again and I hope no one else I know does either I'll make sure of that!

Raul C.
Clasificación:

El cliente no dejó un comentario.

Callie N.
Clasificación:

El cliente no dejó un comentario.

Callie N.
Clasificación:

El cliente no dejó un comentario.

Troy D.
Clasificación:

El cliente no dejó un comentario.

John W.
Clasificación:

GM wasn't wearing mask, didn't have a trailer at located rented and sent me to another town

David M.
Clasificación:

El cliente no dejó un comentario.

Blanca F.
Clasificación:

El cliente no dejó un comentario.

Rolando R.
Clasificación:

El cliente no dejó un comentario.

Veronica L.
Clasificación:

El cliente no dejó un comentario.

Melina G.
Clasificación:

Excelente service

Jimmy C.
Clasificación:

El cliente no dejó un comentario.

sandra C.
Clasificación:

El cliente no dejó un comentario.

Janice T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

LEE R.
Clasificación:

Kenny was great, personable, helpful and knowledgeable about what equipment we would need. Thanks

Stanley B.
Clasificación:

El cliente no dejó un comentario.

Phi N.
Clasificación:

El cliente no dejó un comentario.

Stephen R.
Clasificación:

I left my truck and put the keys in the back like I picked it up. I get an angry voicemail this morning from the owner threatening to charge me for another rental because he doesn't have the keys. I had to call them back, which went to the main line, talk about it with them and I never even got a call back. I had to talk to someone on the Uhaul website online chat to confirm it had been returned. What a mess.

Cassandra P. | First Impressions |
Clasificación:

The gentleman that assisted me was super friendly and professional.

Brenda C.
Clasificación:

El cliente no dejó un comentario.

Heriberto B. | Overall Experience |
Clasificación:

We had access all time

Ryan P.
Clasificación:

El cliente no dejó un comentario.

Nancy M.
Clasificación:

El cliente no dejó un comentario.

Donna A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Annabel T.
Clasificación:

When the sign says 19.00 rental it should not b over 60 dollars

Peter J C.
Clasificación:

El cliente no dejó un comentario.

Linda P.
Clasificación:

Kevin was most helpful and courteous. He is always a pleasure to work with.

Paul S.
Clasificación:

Great staff..Professional, courteous, friendly

Linda P.
Clasificación:

El cliente no dejó un comentario.

Rachael P.
Clasificación:

El cliente no dejó un comentario.

Merri E.
Clasificación:

El cliente no dejó un comentario.

Stephen R.
Clasificación:

Efficient and straight forward turn-in service. Great friendly attitude.

MICHAEL B.
Clasificación:

Employees are always kind and helpful

MICHAEL B.
Clasificación:

The staff at this location are always kind and efficient

BERNARD C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jennifer R.
Clasificación:

El cliente no dejó un comentario.

Alan B.
Clasificación:

Again, andrian Was exceptional and the experience here was great.

Stephen R.
Clasificación:

El cliente no dejó un comentario.

Carlos R.
Clasificación:

El cliente no dejó un comentario.

Mitch W.
Clasificación:

Nothing

Phantasea B.
Clasificación:

El cliente no dejó un comentario.

Richard M.
Clasificación:

El cliente no dejó un comentario.

Luke M.
Clasificación:

Great work! Keep it up!

JIM K.
Clasificación:

El cliente no dejó un comentario.

mary A.
Clasificación:

Returning customer phone calls from location was not done. Driver Tina was very courteous and punctual.

Cassandra C.
Clasificación:

Not anything at all! Customer service was GREAT will definitely be recommending and will be going back!!

Jerry N.
Clasificación:

El cliente no dejó un comentario.

minh tan N.
Clasificación:

there is a wrong charge in my bill and I contacted the 835036_GM@uhaul.com but there is no reply.

Carol P.
Clasificación:

El cliente no dejó un comentario.

Sonia C.
Clasificación:

El cliente no dejó un comentario.

Kenneth R. | Overall Experience |
Clasificación:

The staff at the MacArthur location has always been welcoming and friendly! Even when they were busy, I always received a smile and a "hello" as well as everyone coming in or out that I saw.

Christopher W.
Clasificación:

El cliente no dejó un comentario.

Zsolt C. | Overall Experience |
Clasificación:

Great experience

Corey S.
Clasificación:

I would recommend the Grand Prairie location the Collins Arlington tx location never has what you ordered. Also they sent me around the world to get a trailer. The Grand Prairie location made everything way better. I believer her name was Shayla give her a raise ASAP.

Robert H. | First Impressions |
Clasificación:

Very excellent service

cesar A.
Clasificación:

El cliente no dejó un comentario.

Robert H.
Clasificación:

The movers and staff at the location were excellent. Very through and concerned about all aspects of the move. Would use them again

Brownie B.
Clasificación:

Customer service was excellent! The gentleman who helped me at the service counter was friendly and very helpful.

thomas c. | Overall Experience |
Clasificación:

Thanks

George C.
Clasificación:

Maybe one more office employee.

Robert M.
Clasificación:

El cliente no dejó un comentario.

Victoria M. | Overall Experience |
Clasificación:

Na

Eliza W.
Clasificación:

El cliente no dejó un comentario.

Heriberto B. | First Impressions |
Clasificación:

Every body was so acknowledgeable on everything we asked on and had a great attitude thank you and God bless you

MARGARET E. | Overall Experience |
Clasificación:

Liked the way they made use of the backs of U Haul trailers for storage. Very unique. And the price was. Affordable.

Puneet B.
Clasificación:

El cliente no dejó un comentario.

Lex L.
Clasificación:

This was actually against the location at 360 and I20 in Grand Prairie, Tx. We originally went there to rent a 26 foot truck that we had an email confirmation for and when we got there they didn't have one. They had to send us to another location that was 40 minutes away. We got the truck. The sign in for the truck took at least an hour. We also rented a 12 trailer. The trailer turned out to be too small so we had to return it and rent a 15 foot truck. We had to rent the truck from a different location. When the customer service representative called to confirm us renting the truck, she should have told us that we had to return the trailer to same location that we had rented it from. She did not. We were also renting a car dolly. When they hooked up the car dolly the lights didn't work so they had to get another one that the young guy that worked for Uhaul didn't know how to hook up. We were moving from Texas to Georgia so all of this delay caused us to miss our 2 hotel rooms that we had reservations for and that we had to pay for. The whole experience took an entire day.The web site said that we would be able to fit a 4 bedroom house in a 26 foot truck. We were moving a bedroom house. We aren't moving again, but never again would use Uhaul to move . It was an awful experience.

Edith G.
Clasificación:

El cliente no dejó un comentario.

Janice T. | First Impressions |
Clasificación:

I certainly enjoyed the customer service render to me both ways for my rental and storage. Thanks I would recommend U-Haul to anyone! Janice

Jose L.
Clasificación:

El cliente no dejó un comentario.

Shamaree M.
Clasificación:

Ryan was a great help. After not having the greatest experience with Uhaul in CA he helped me out!

Justin S.
Clasificación:

El cliente no dejó un comentario.

Timmy W.
Clasificación:

Your pin broke and the hitch came loose and our trailer came unhitched in the highway in the rain. Due to my excellent driving skills I was able to safely pull over and not kill all 9 passengers.

Emmanuel T.
Clasificación:

Very good coustumer service

Belinda K.
Clasificación:

El cliente no dejó un comentario.

Andre J.
Clasificación:

El cliente no dejó un comentario.

Ivonne M.
Clasificación:

Friendly and fast. Clean location

Debra M.
Clasificación:

El cliente no dejó un comentario.

kenneth b. | Overall Experience |
Clasificación:

Great place and friendly service!

kenneth B.
Clasificación:

Great place and friendly service!

TYRONE F.
Clasificación:

THE DELIVERY PERSON AN NICE AND VERY HELPFUL.

Joshua G.
Clasificación:

El cliente no dejó un comentario.

Jaime N.
Clasificación:

Ryan is such a pleasure to work with! Moving is hard enough as it is! Ryan has been so nice and helpful! Working with him at Uhaul made my transition smooth and easy. ( Easy as can be in 100 degree heat!) I cannot thank him enough! He's a keeper!

John M.
Clasificación:

upon return of the equipment, could not find anyone in the office. I used the walkie talkie to call them as the instructions on register said- no reply. After 15 minutes had to proceed to hunt someone down back in the pods area to assist with check in. Unaccesptable

DORIS D.
Clasificación:

Everything was great! The person at the counter was extremely kind and helpful.

Veronica R.
Clasificación:

El cliente no dejó un comentario.

LIlia C.
Clasificación:

El cliente no dejó un comentario.

tony V.
Clasificación:

Great staff and very friendly and easy going.

Elysee M.
Clasificación:

El cliente no dejó un comentario.

Lah M. | First Impressions |
Clasificación:

Good guy

DAVID S.
Clasificación:

El cliente no dejó un comentario.

Robert T.
Clasificación:

El cliente no dejó un comentario.

Jerry A.
Clasificación:

El cliente no dejó un comentario.

Michael H.
Clasificación:

The Manager and staff on sight were very helpful and professional.

Anthony and Dian C.
Clasificación:

El cliente no dejó un comentario.

Mike C. | Overall Experience |
Clasificación:

U haul did not give me as an existing customer the choice of moving my RV into the lot across the street while working on the lot where it was parked. Not a good way to treat customer

Victoria M. | First Impressions |
Clasificación:

Manager was really friendly and helped answer all questions needed. Love the reasonable priced lock and 1st month free.

Arturo Z. | Overall Experience |
Clasificación:

I will be back thank you for y'all services.

MARGARET E. | Overall Experience |
Clasificación:

So:metimes I have trouble getting the big doors closed but the personnel have always helped. They have always been friendly

John S. | Overall Experience |
Clasificación:

This facility could never find our electronic payment. We had cancelled checks yet they kept insisting we had not paid. I spent lots of time arguing about payments we had made electronically

Michelle A. | Overall Experience |
Clasificación:

Great service, nice people, clean, organized and very helpful. Even was having trouble with getting furniture disassembled to put in storage and they let us borrow tools without hesitation.

Cindy H. | Overall Experience |
Clasificación:

Great and friendly customer service. I’ve had to keep my belongs in storage twice and this is the place I went!

Ron G. | Overall Experience |
Clasificación:

Very satisfied

daniel c. | First Impressions |
Clasificación:

great service!

JOVON L. | Overall Experience |
Clasificación:

Poor organization and management

Terri M. | Reservation |
Clasificación:

I did not go with this storage company. Please stop sending emails.

NATHAN H. | Overall Experience |
Clasificación:

The security gate for storing campers was broke and left open many times I had to go up to get my camper.

MARK M. | Overall Experience |
Clasificación:

When I purchase a new trailer I will use your facility again. Thank You: Mark Miller

bertha m. | Reservation |
Clasificación:

Your person on site is awesome but the reservation people need to be made aware of situations in different cities. I was unable to use your storage facillty so I can't give it a rating.

No se han enviado comentarios para esta ubicación.

Volver
arriba