Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
All employees where great was a very good experience
Valerie C.
Clasificación:
4.0
El cliente no dejó un comentario.
Elizabeth B.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Mark W.
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First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
Jeffrey O.
Clasificación:
5.0
El cliente no dejó un comentario.
William W.
Clasificación:
4.0
Keep doing what you're doing putting the customers first
HERBERT M.
Clasificación:
5.0
The staff was awesome.They were very respectful and really really nice. I would definitely use your services again, if needed. Thank you so much.
DORETHA H.
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Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Chester M.
Clasificación:
5.0
El cliente no dejó un comentario.
WILLARD S.
Clasificación:
1.0
The manager was rude and hang the phone up on me. I checked the truck back in on my phone and she charged me because she said she had to check it in the next morning. Now why would someone not check the truck back in to avoid additional charges. I will be disputing this with my bank. VERY UNPROFESSIONAL AND POOR CUSTOMER SERVICE SKILLS! I WILL NEVER GO BACK TO THIS LOCATION AGAIN!!!!!
SHARON B.
Clasificación:
5.0
El cliente no dejó un comentario.
Jennifer D.
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Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
KAMECKA F.
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First Impressions
Clasificación:
2.0
I don't have any complaints with the U-Haul moving & storage located ai I -30 Chicot RD. The service was great. It had taken me so long to load my truck, that I wouldn't have bad time to go unload it and return before my deadline, Matthew, who was the young man waiting on me at the time, was so helpful in that situation that I was able to keep the truck for 24hrs. Thank you â¤ï¸ so much, Matthew for being a thoughtful and caring employee.
DORETHA H.
Clasificación:
4.0
I called them to assist me because I had an accident with my personal vehicle and was unable to return the trailer due to not having access to a vehicle to tow it. They were very helpful and were able to send someone over to pick it up from me.
Amanda K.
Clasificación:
5.0
Staff was very nice and helpful
Dewayne W.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
MILTON Y.
Clasificación:
5.0
I enjoy the friendliness and helpfulness of the staff. Also very quick checked in and out
ESTHER R.
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Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Robert L.
Clasificación:
4.0
My overall experience with Uhaul was great. The facilities were always clean & I felt as though my items were always secure. The only negative I experienced was not being able to make partial payments after being charged super high late fees in the first few months of my storage use. It felt as though I was being taken advantage of with the $30 late fees during a global pandemic in which everyone was suffering financially.
april c.
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Overall Experience
Clasificación:
5.0
Everything was great! Smooth, seamless process!
april C.
Clasificación:
3.0
I say average because my storage was either broke into by staff or someone eles and no explanation was given no police was called no security footage and u haul suppose to have alarm system.
MARY G.
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Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Brenda N.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
KILVEN M.
Clasificación:
4.0
El cliente no dejó un comentario.
Elvin R.
Clasificación:
5.0
Ms Lillie and the other young lady very professional, kind, and helpful. From now on when I need a U-Haul I will be going there and recommending everyone to them.
TAMIKA S.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
TAMIKA S.
Clasificación:
3.0
The manager walked out on her employee to go to the dollar tree. She kept cutting off her employee, Matt, when he was asking some questions. I found this to be off putting. Matt ended up helping us but acted a little erratic when things got a little bit busy. I was very uncomfortable during the transaction. But he was doing a great job despite being alone when he should have had help. The truck worked great!
Salena F.
Clasificación:
5.0
Lilly and the young woman whose name starts with "Leg" were very nice. Friendly, efficient, considerate, and knowledgeable.
CLAUDIA C.
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First Impressions
Clasificación:
5.0
Although I used the online service to pick up and drop off the truck, I did have some difficulties. The store was closed, but the store representative was still onsite. He assisted me with the pick up and drop off process on my phone. He provided EXCELLENT customer service, even though he had already clocked out for the evening.
Michelle W.
Clasificación:
5.0
Excellent customer service..
KIMBERLY D.
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First Impressions
Clasificación:
4.0
Very helpful and great with directions
PORCHIA R.
Clasificación:
5.0
El cliente no dejó un comentario.
Shayla P.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Nick C.
Clasificación:
4.0
Wouldn't recommend I haul anymore. Everything was an issue from getting my truck to the size I got.
lonnie W.
Clasificación:
5.0
El cliente no dejó un comentario.
Brandon S.
Clasificación:
4.0
El cliente no dejó un comentario.
Kou L.
Clasificación:
5.0
El cliente no dejó un comentario.
Bennie S.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Igor S.
Clasificación:
5.0
Cab of truck smelled like cigarette smoke but otherwise clean. The woman that helped check me in in Little Rock was very helpful, I appreciated her very much!
Meggan H.
Clasificación:
4.0
El cliente no dejó un comentario.
Alan M.
Clasificación:
5.0
Lillie was excellent!!
Angela W.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Matthew S.
Clasificación:
5.0
Awesome place very helpful Thanks
Randall R.
Clasificación:
4.0
El cliente no dejó un comentario.
Igor S.
Clasificación:
5.0
El cliente no dejó un comentario.
Demetris L.
Clasificación:
2.0
El cliente no dejó un comentario.
ARLEY L.
Clasificación:
5.0
El cliente no dejó un comentario.
Ibrahim A.
Clasificación:
5.0
El cliente no dejó un comentario.
WANDA S.
Clasificación:
5.0
Love love Ms. Adams ..Thank you for a great experience ..
Alicia D.
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First Impressions
Clasificación:
5.0
The accepting Person was Wonderful. Thanks
LONNIE W.
Clasificación:
5.0
Nothing! Great job
Veronica F.
Clasificación:
5.0
El cliente no dejó un comentario.
DENNIS V.
Clasificación:
5.0
The woman who runs the Uhaul rental was efficient, friendly, and kind!! Uhaul should be happy to have someone like her working for you!!
Heather T.
Clasificación:
5.0
El cliente no dejó un comentario.
Asa S.
Clasificación:
5.0
El cliente no dejó un comentario.
Markeisha P.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
WANDA S.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
CAROL N.
Clasificación:
5.0
El cliente no dejó un comentario.
GAYLE F.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Charlie T.
Clasificación:
5.0
Terrance and Lillie was very awesome to do business with they both went above and beyond. Thanks again
Deonna S.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
KRISTY C.
Clasificación:
5.0
El cliente no dejó un comentario.
SHEVA L.
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First Impressions
Clasificación:
2.0
The drop off location was not what the location I picked. I picked a Benton or Bryant drop off location. Then when I picked up my uhaul it had a drop off location in Little Rock. So I got charged for going over my mileage cause I took it to the Little Rock drop off location.
SETH C.
Clasificación:
5.0
Great..
MONICA B.
Clasificación:
5.0
El cliente no dejó un comentario.
RICHARD C.
Clasificación:
5.0
El cliente no dejó un comentario.
Frank M.
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First Impressions
Clasificación:
5.0
Friendly, knowledgeable and helpful.
jerry R.
Clasificación:
4.0
The lady that rented it to me is not suitable for the job. She is morbidly obese and too weak to do the trailer part of the job. The gentleman working the return is an ideal U-Haul worker. You should have him train others.
Wade W.
Clasificación:
1.0
The young man who help me yesterday was helpful but I wasn't accommodated for the system being down but my due date is still 1 I just move in yesterday this suck
khalilah f.
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First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
TWYLA C.
Clasificación:
5.0
We originally took it to the pre determined site on Geyer Springs Rd, but the attendant said there would be another fee from dropping it at the "wrong" location. then he said we should have called the number on the contract when we arrived in little Rock. there was no number to call on the contract. the attendant at the 1-30 location called his boss to get it, called the number and accepted the trailer. the first attendant was rude and that's not what we needed after a long day of traveling and moving furniture.
robert S.
Clasificación:
5.0
El cliente no dejó un comentario.
ANDREA B.
Clasificación:
5.0
Get 10 more young women like the one who helped me!
GUY S.
Clasificación:
4.0
Friendly worker who was helpful
shawn r.
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First Impressions
Clasificación:
2.0
Over charged my mileage
Shannon T.
Clasificación:
4.0
El cliente no dejó un comentario.
WOODROW M.
Clasificación:
4.0
El cliente no dejó un comentario.
KENNETH F.
Clasificación:
5.0
El cliente no dejó un comentario.
Esmeralda Q.
Clasificación:
4.0
The associate that checked me in is a great guy! Truck had a few Milk duds in cup holders and sticky radio
Patti D.
Clasificación:
5.0
El cliente no dejó un comentario.
Patti D.
Clasificación:
5.0
El cliente no dejó un comentario.
Dishoungh W.
Clasificación:
5.0
Very friendly and helpful people
SHARON H.
Clasificación:
5.0
El cliente no dejó un comentario.
Mark G.
Clasificación:
5.0
Very nice people who works there very friendly and helpful and I appreciate everything they did very well professionals just all in all great place
CASEY M.
Clasificación:
4.0
El cliente no dejó un comentario.
GREGORY F.
Clasificación:
5.0
Again another great experience
Timothy Y.
Clasificación:
2.0
Guys did not give me any kind of check during the move what if I was thrown in my own unit no one would have known for days the cameras are not on my unit I didn’t get the fist month for a dollar and I really feel that this site has a racket on small units jacking the price above the usual rate for a larger unit I want my money back
Johnny E.
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First Impressions
Clasificación:
1.0
Terrance completed the contract for me on 11/11/20. He was Awesome!!! No problems on that end. I return the truck around 6:30 same the day. The lady that checked me out was rushing bc she was trying to leave and said she would send me an email receipt. On 11/12/20 I get a call from UHaul asking why haven't I returned the truck. I informed the guy that I returned the truck the same day and he said he would look into it. 11/13/20 I get an email saying I had the truck 2 days with 245 miles. Hell No!!! I need some one to contact me ASAP
EARLESHA D.
Clasificación:
4.0
Employee went above and beyond to help us get our truck returned after others gave us wrong information. Thank you so much Mr.T
RITA T.
Clasificación:
5.0
El cliente no dejó un comentario.
Lauren S.
Clasificación:
4.0
I understand that you are a business, but I think that it would be nice if we make a contract for certain days & bring in the equipment ahead of time we should be able to get some kind of credit 😉
ELIACIM G.
Clasificación:
3.0
El cliente no dejó un comentario.
Brian P.
Clasificación:
5.0
El cliente no dejó un comentario.
BILLY H.
Clasificación:
4.0
Fire ants in the area of the trailer.
Milton Edmund S.
Clasificación:
5.0
The staff was super helpful and provided fast service. The location provides easy in and easy out access.
CHRISTOPHER M.
Clasificación:
3.0
El cliente no dejó un comentario.
AN N.
Clasificación:
4.0
Equipment was maintained, but muddy
DAVID S.
Clasificación:
4.0
El cliente no dejó un comentario.
robert C.
Clasificación:
5.0
The lady that assisted me was absolutely fantastic. Very professional and friendly. Got me in and out in no time. Great job!!!
jared H.
Clasificación:
5.0
El cliente no dejó un comentario.
Carlson G.
Clasificación:
1.0
Fire the man that helped me he was rude and raceist
Gwenevere P.
Clasificación:
5.0
El cliente no dejó un comentario.
ELA W.
Clasificación:
5.0
These guys were great, they had just what I needed, friendly service and quick I will definitely use them again.
JIMMY R.
Clasificación:
5.0
I interacted with two employees during my pickup and return. They were both knowledgeable and prepared.
GREGORY B.
Clasificación:
5.0
El cliente no dejó un comentario.
Portland G.
Clasificación:
5.0
Personnel check you in faster than app Tried app, took too long, In person attendant said they could have checked out 5 trucks by the time the app process was done. Doing in person from now on
Cristiam E.
Clasificación:
5.0
El cliente no dejó un comentario.
Leonard B.
Clasificación:
4.0
El cliente no dejó un comentario.
BRUCE T.
Clasificación:
5.0
El cliente no dejó un comentario.
Larreale W.
Clasificación:
4.0
El cliente no dejó un comentario.
Antonio R.
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First Impressions
Clasificación:
3.0
El cliente no dejó un comentario.
Colten S.
Clasificación:
5.0
El cliente no dejó un comentario.
Karen J.
Clasificación:
5.0
El cliente no dejó un comentario.
Henry O.
Clasificación:
5.0
Make the fuel gauge readings more clear,or have everything on full so there is no confusion.
Anthony W.
Clasificación:
5.0
Make the rentals free lol
Richard B.
Clasificación:
5.0
everything great
Brent J.
Clasificación:
4.0
The young woman who assisted me was very nice, and professional. Very infomative, and made me feel comfortable about renting the 15' Uhaul truck..
Michael B.
Clasificación:
5.0
El cliente no dejó un comentario.
Richard D.
Clasificación:
5.0
Chris was awesome to deal with and couldn't have been anymore knowledgeable or helpful.
Juleus T.
Clasificación:
5.0
El cliente no dejó un comentario.
John G.
Clasificación:
5.0
El cliente no dejó un comentario.
Lawrence C.
Clasificación:
5.0
El cliente no dejó un comentario.
BRIAN M.
Clasificación:
1.0
Train your employees to be able to help with basic customer concerns. Also, don't hire employees that smoke meth openly in the office. I walked in the store and found your employee inhaling a strange smelling substance.
RILEY P.
Clasificación:
5.0
El cliente no dejó un comentario.
LEWIS M.
Clasificación:
5.0
The person that checked me in was very nice. I went out of my way to avoid going to the Benton, AR Uhaul location. I refuse to do business with them again.
David B.
Clasificación:
5.0
El cliente no dejó un comentario.
Sherion M.
Clasificación:
3.0
Really have no complaints, so not sure what to suggest for improvement...great customer service, great truck for what I needed it for and for a decent price.
Xavier F.
Clasificación:
5.0
The time spent, Awesome customer experience, and pricing was so worth it.
Carlita S.
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First Impressions
No se han enviado comentarios para esta ubicación.