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I greatly appreciate both of the guys help from today thanks again
THE GENTLEMEN WORKING AT THE DESK WERE EXCEPTIONALLY HELPFUL, KIND, AND GRACIOUS! THESE MEN, OF SUCH GOOD CHARACTER, ARE WHAT MAKES YOUR BUSINESS SUCCESSFUL AND RUN SMOOTHLY THEY ARE AN ASSET TO YOUR BUSINESS. DO WHAT YOU CAN TO KEEP THEM. I'VE NOTICED, IN MY 6 YEARS OF DOING BUSINESS AT THAT LOCATION, THAT YOU'VE HAD A HIGH TURNOVER RATE. THESE 2 GENTLEMEN ARE EXCELLENT WORKERS. REWARD AND PAY THEM A JUST WAGE. THIS IS WHAT KEEPS YOUR BUSINESS SUCCESSFUL AND COMPLAINTS VERY LOW! THANK YOU.
Terrance Miller is a superior employee. He always went out his way to accommodate all stressful situations. Always helpful, polite, and respectful.
Guys did not give me any kind of check during the move what if I was thrown in my own unit no one would have known for days the cameras are not on my unit I didn’t get the fist month for a dollar and I really feel that this site has a racket on small units jacking the price above the usual rate for a larger unit I want my money back
The only issue I have is there is no garbage access for patrons. I understand people should not be throwing out furniture however one of my pictures broke so I had a broken glass in a box, what was I supposed to do with it? I do not think it is reasonable to expect people to take their garbage and find somewhere else to throw it out. I have a storage unit because I do not have an apartment.
None
Mr. Chris was very professional, positive, and easy to do business with! His attitude was great and he explained everything well! I’ll recommend anyone to him for business.
None
The time spent, Awesome customer experience, and pricing was so worth it.
N/A
Worst experience ever dealing with uhaul will never use there services again. Charged me several months after telling them to cancel my storage that had no lock on it these very poor customer service!
I'm unsure of the names but the gentleman that checked us I'm and helped us periodically was fantastic. He has great customer service skills and was very accommodating when helping find the right size
They all were very helpful and I would always use U-Haul for any future services. Thank you.
Overall my experience was ok , but I was not happy that I was charged for the entire month even though I vacated the unit on the 10th of May. And someone rented the unit right after me
Wonderful
Great place.
Our experience with U-Haul at I-30 and Chicot Rd. in Little Rock has been excellent. We could not have asked for better service than the help we got from Chris the manager and HK the weekend person.
Overall good experience with my temporary storage needs
Great Job!
I had a wonderful experience with u-haul.... Great customer service
The guy is very professional.
They were so helpful.
Dry helpful and friendly
I had no problems everything was perfect the young lady that worked on 10/07/2018 sorry I can’t remember her name but she was very helpful and friendly I have already told a couple of friends ❤️
I could not have had a better service from everyone I had to deal with.
Eventhough the younglady waz sick she waz very good. Customer service excellent. Raise needed..
The staff was nice and understanding. Thanks AJ
Lost the key and was charged 50 to cut the lock off . They guy would not allow us to cut the lock ourselves, we had a small cordless grinder ourselves. And he stopped and said we where not allowed
Thanks for cleanliness
The manager could stand to be a little bit nicer
I had U-Boxes delivered. They were delivered when asked, and even a little early in the day which was GREAT. The drivers were very helpful and courteous. The box pickup was an equally pleasant Thanks!
Customer service is grand
Na
Steven Garrett was very friendly and helpful.
Great service and customer service. Thank you, Stan
