Customer Reviews for U-Haul Moving & Storage at I-30 and Chicot Rd

312 comentarios

9302 Interstate 30   Little Rock, AR 72209
(Across the street from Electric Cowboy)

(501) 568-3200

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(501) 568-3200

9302 Interstate 30
Little Rock, AR 72209
(Across the street from Electric Cowboy)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Thanks for all the help that was offered and given to me

meshunda e.  |  Overall Experience 
Clasificación:
5.0

Ms Lillie and the other young lady very professional, kind, and helpful. From now on when I need a U-Haul I will be going there and recommending everyone to them.

TAMIKA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMIKA S. 
Clasificación:
3.0

The manager walked out on her employee to go to the dollar tree. She kept cutting off her employee, Matt, when he was asking some questions. I found this to be off putting. Matt ended up helping us but acted a little erratic when things got a little bit busy. I was very uncomfortable during the transaction. But he was doing a great job despite being alone when he should have had help. The truck worked great!

Salena F. 
Clasificación:
5.0

Lilly and the young woman whose name starts with "Leg" were very nice. Friendly, efficient, considerate, and knowledgeable.

CLAUDIA C.  |  First Impressions 
Clasificación:
5.0

Although I used the online service to pick up and drop off the truck, I did have some difficulties. The store was closed, but the store representative was still onsite. He assisted me with the pick up and drop off process on my phone. He provided EXCELLENT customer service, even though he had already clocked out for the evening.

Michelle W. 
Clasificación:
5.0

Excellent customer service..

KIMBERLY D.  |  First Impressions 
Clasificación:
4.0

Very helpful and great with directions

PORCHIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shayla P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA NICOLE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick C. 
Clasificación:
4.0

Wouldn't recommend I haul anymore. Everything was an issue from getting my truck to the size I got.

lonnie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kou L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bennie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Igor S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Markisha D.  |  Overall Experience 
Clasificación:
5.0

Cab of truck smelled like cigarette smoke but otherwise clean. The woman that helped check me in in Little Rock was very helpful, I appreciated her very much!

Meggan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan M. 
Clasificación:
5.0

Lillie was excellent!!

Angela W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

Awesome place very helpful Thanks

Randall R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Igor S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetris L. 
Clasificación:
2.0

El cliente no dejó un comentario.

ARLEY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERESA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ibrahim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA S. 
Clasificación:
5.0

Love love Ms. Adams ..Thank you for a great experience ..

Alicia D.  |  First Impressions 
Clasificación:
5.0

The accepting Person was Wonderful. Thanks

LONNIE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

kate t.  |  Overall Experience 
Clasificación:
5.0

Nothing! Great job

Veronica F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS V. 
Clasificación:
5.0

The woman who runs the Uhaul rental was efficient, friendly, and kind!! Uhaul should be happy to have someone like her working for you!!

Heather T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Markeisha P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Martha L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAYLE F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlie T. 
Clasificación:
5.0

Terrance and Lillie was very awesome to do business with they both went above and beyond. Thanks again

Deonna S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEVA L.  |  First Impressions 
Clasificación:
2.0

The drop off location was not what the location I picked. I picked a Benton or Bryant drop off location. Then when I picked up my uhaul it had a drop off location in Little Rock. So I got charged for going over my mileage cause I took it to the Little Rock drop off location.

SETH C. 
Clasificación:
5.0

Great..

MONICA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
5.0

I love the team there EVERYTIME I rent a storage.!!! Great customer service and friendly.!!

Markeisha P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

NICOLE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank M.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Crystal W.  |  Overall Experience 
Clasificación:
5.0

Friendly, knowledgeable and helpful.

jerry R. 
Clasificación:
4.0

The lady that rented it to me is not suitable for the job. She is morbidly obese and too weak to do the trailer part of the job. The gentleman working the return is an ideal U-Haul worker. You should have him train others.

Wade W. 
Clasificación:
1.0

The young man who help me yesterday was helpful but I wasn't accommodated for the system being down but my due date is still 1 I just move in yesterday this suck

khalilah f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TWYLA C. 
Clasificación:
5.0

We originally took it to the pre determined site on Geyer Springs Rd, but the attendant said there would be another fee from dropping it at the "wrong" location. then he said we should have called the number on the contract when we arrived in little Rock. there was no number to call on the contract. the attendant at the 1-30 location called his boss to get it, called the number and accepted the trailer. the first attendant was rude and that's not what we needed after a long day of traveling and moving furniture.

robert S. 
Clasificación:
5.0

My experience was excellent from pickup of trailers from places in Texas and throughout my storage. Facilities and equiptment were well maintained. I had zero problems. My truck wouldnt start at the Chicot location. The guys there gladly gave me a jump.

KEVIN D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA B. 
Clasificación:
5.0

Thank You

Candance C.  |  Overall Experience 
Clasificación:
5.0

Get 10 more young women like the one who helped me!

GUY S. 
Clasificación:
4.0

Friendly worker who was helpful

shawn r.  |  First Impressions 
Clasificación:
2.0

Over charged my mileage

Shannon T. 
Clasificación:
4.0

El cliente no dejó un comentario.

WOODROW M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH F. 
Clasificación:
5.0

All good had no good communication with the manager but they have a new manager now. Storage clean and when I moved my stuff no rodents it all, no insects nice to saw that , on the other hand I'm not satisfied with the new attendant he s on training or some, I rented a truck to move out and he didn't give receipt I still don't know how much I paid for the full truck rental and the details.

EDGAR B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Esmeralda Q. 
Clasificación:
4.0

The associate that checked me in is a great guy! Truck had a few Milk duds in cup holders and sticky radio

Patti D. 
Clasificación:
5.0

I greatly appreciate both of the guys help from today thanks again

Twanisha K.  |  First Impressions 
Clasificación:
5.0

THE GENTLEMEN WORKING AT THE DESK WERE EXCEPTIONALLY HELPFUL, KIND, AND GRACIOUS! THESE MEN, OF SUCH GOOD CHARACTER, ARE WHAT MAKES YOUR BUSINESS SUCCESSFUL AND RUN SMOOTHLY THEY ARE AN ASSET TO YOUR BUSINESS. DO WHAT YOU CAN TO KEEP THEM. I'VE NOTICED, IN MY 6 YEARS OF DOING BUSINESS AT THAT LOCATION, THAT YOU'VE HAD A HIGH TURNOVER RATE. THESE 2 GENTLEMEN ARE EXCELLENT WORKERS. REWARD AND PAY THEM A JUST WAGE. THIS IS WHAT KEEPS YOUR BUSINESS SUCCESSFUL AND COMPLAINTS VERY LOW! THANK YOU.

JOEANNA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patti D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dishoungh W. 
Clasificación:
5.0

Very friendly and helpful people

SHARON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

Very nice people who works there very friendly and helpful and I appreciate everything they did very well professionals just all in all great place

CASEY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY F. 
Clasificación:
5.0

Again another great experience

Timothy Y. 
Clasificación:
2.0

Guys did not give me any kind of check during the move what if I was thrown in my own unit no one would have known for days the cameras are not on my unit I didn’t get the fist month for a dollar and I really feel that this site has a racket on small units jacking the price above the usual rate for a larger unit I want my money back

Johnny E.  |  First Impressions 
Clasificación:
1.0

Terrance completed the contract for me on 11/11/20. He was Awesome!!! No problems on that end. I return the truck around 6:30 same the day. The lady that checked me out was rushing bc she was trying to leave and said she would send me an email receipt. On 11/12/20 I get a call from UHaul asking why haven't I returned the truck. I informed the guy that I returned the truck the same day and he said he would look into it. 11/13/20 I get an email saying I had the truck 2 days with 245 miles. Hell No!!! I need some one to contact me ASAP

EARLESHA D. 
Clasificación:
4.0

Employee went above and beyond to help us get our truck returned after others gave us wrong information. Thank you so much Mr.T

RITA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren S. 
Clasificación:
4.0

I understand that you are a business, but I think that it would be nice if we make a contract for certain days & bring in the equipment ahead of time we should be able to get some kind of credit 😉

ELIACIM G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY H. 
Clasificación:
4.0

Fire ants in the area of the trailer.

Milton Edmund S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA NICOLE C.  |  First Impressions 
Clasificación:
5.0

The staff was super helpful and provided fast service. The location provides easy in and easy out access.

CHRISTOPHER M. 
Clasificación:
3.0

El cliente no dejó un comentario.

AN N. 
Clasificación:
4.0

Equipment was maintained, but muddy

DAVID S. 
Clasificación:
4.0

El cliente no dejó un comentario.

robert C. 
Clasificación:
5.0

The lady that assisted me was absolutely fantastic. Very professional and friendly. Got me in and out in no time. Great job!!!

jared H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlson G. 
Clasificación:
1.0

Fire the man that helped me he was rude and raceist

Gwenevere P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELA W. 
Clasificación:
5.0

These guys were great, they had just what I needed, friendly service and quick I will definitely use them again.

JIMMY R. 
Clasificación:
5.0

I interacted with two employees during my pickup and return. They were both knowledgeable and prepared.

GREGORY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Portland G. 
Clasificación:
5.0

Personnel check you in faster than app Tried app, took too long, In person attendant said they could have checked out 5 trucks by the time the app process was done. Doing in person from now on

Cristiam E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRUCE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larreale W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Antonio R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Colten S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry O. 
Clasificación:
5.0

Make the fuel gauge readings more clear,or have everything on full so there is no confusion.

Anthony W. 
Clasificación:
5.0

Make the rentals free lol

Richard B. 
Clasificación:
5.0

everything great

Brent J. 
Clasificación:
4.0

The young woman who assisted me was very nice, and professional. Very infomative, and made me feel comfortable about renting the 15' Uhaul truck..

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

Chris was awesome to deal with and couldn't have been anymore knowledgeable or helpful.

Juleus T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
1.0

Train your employees to be able to help with basic customer concerns. Also, don't hire employees that smoke meth openly in the office. I walked in the store and found your employee inhaling a strange smelling substance.

RILEY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEWIS M. 
Clasificación:
5.0

The person that checked me in was very nice. I went out of my way to avoid going to the Benton, AR Uhaul location. I refuse to do business with them again.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherion M. 
Clasificación:
3.0

Really have no complaints, so not sure what to suggest for improvement...great customer service, great truck for what I needed it for and for a decent price.

Xavier F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick D. 
Clasificación:
5.0

I have been charged 2 no-show fees even though I rented a truck and returned the truck on time. I called Customer Service and got nowhere. If U-haul would like my business in the future I would expect these charges to be removed.

Jaime G. 
Clasificación:
5.0

I originally reserved a 10" truck for the 65th and Geyer Springs location. I edited my reservation and ended up having to pick up at I-30. My experience at 65th and Geyer Springs with whoever the lady that was working on 05/24 was not pleasant. She was rude and rolling her neck at me while she proceeded to tell me at first "you don't have a reservation here"...then "I don't have the truck you're looking for"...then "YOU EDITED YOUR RESERVATION MANY TIMES AND YOU HAVE TO PICK UP AT I-30. As a customer, I was NOT aware that if I edit my reservation and the equipment that I requested is not available at the location I choose, the system automatically moves my reservation to the nearest location where the equipment is available. So, it would have been nice if the lady at 65th would have explained that to me BEFORE SHE BEGAN ROLLING HER NECK AND BEING SARCASTIC. On a more positive note, the guy at I-30 was very helpful and pleasant. He did a great job getting me in and out without any issues. His facility was clean and welcoming.

Carmen M. 
Clasificación:
4.0

Nothing at this time

Nikki W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Twanda R. 
Clasificación:
5.0

Chelsey and Jue were wonderful! Professional and timely. They were quick but not rushed with delivery and removal of the boxes. Well done!

Katina F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy W. 
Clasificación:
5.0

Very friendly and helpful .. gave me all information and instructions.. I will return

Elaine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian N. 
Clasificación:
5.0

Absolutely nothing, Alex was very helpful and recommended great products to help with my particular situation.

Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Takelah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony D. 
Clasificación:
5.0

Chris was excellent at helping us find the right unit for our needs.

Laura U. 
Clasificación:
5.0

The time spent, Awesome customer experience, and pricing was so worth it.

Carlita S.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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