El cliente no dejó un comentario.OSCAR M.
Customer Reviews for U-Haul Moving & Storage at Hwy 620
Austin, TX 78726
(Just South of Anderson Mill Road)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very friendly and helpful staffGail N. | First Impressions
El cliente no dejó un comentario.Niranjan M.
El cliente no dejó un comentario.Pamela F. | Online Move In
Very good service. I use this location few time.Michael N.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.Ryan S. | First Impressions
El cliente no dejó un comentario.KIMBERLY G. | Overall Experience
El cliente no dejó un comentario.James J.
Every aspect including friendly and accommodating customer service by gentleman with wonderful gray hair :) sorry forgot name All = FANTASTIC!!!LYNNETTE K.
I like self checkout, and even I didn't use the self check-in, I believe it would have been just as efficient and easy.Kevin H.
I'm a returning customer who originally walked in years ago. I come back to this location because everyone is so helpful, professional, and friendly. I'm so thankful for all of the people working at this location. Great selection of personality and professionalism.Christina B. | First Impressions
I was overcharged. When I picked up the Truck, I told the rep I did not want or need the Safe Move Coverage. After receiving my Receipt by email, I discovered I had been charged $14 for the Safe Move Coverage, a coverage I declined. Like I said, I was over charged.ROBERT M.
Nothing. Always friendly and very nice.Lisa R.
Helpful, organized, efficient. You made the entire process so easy and stress-free. We are downsizing our parents so that is stressful enough. Thanks so much for your help!Candace T.
I used the 24/7 process, which was very lengthy, slow and unclear. In the future, I will just work with the man at the front desk.Kelly M.
El cliente no dejó un comentario.Alicia W. | Online Move In
El cliente no dejó un comentario.CHARLES O.
El cliente no dejó un comentario.Richard N. | Overall Experience
Excellent customer service. steve and Jim go above and beyond to make sure your expectations amd needs are met.CHARLES O.
El cliente no dejó un comentario.Parthiban S.
El cliente no dejó un comentario.CODY Z.
El cliente no dejó un comentario.STEVEN D.
Great service, clean location , very friendly staff. Very satisfied with the experience.Sean S. | Overall Experience
Friendly peopleDOUGLAS D.
This location and the people that worked there were wonderful. I was frustrated that the corporate u haul rescheduled my appointment without running it by me first though.SHANNON G.
We had a wonderful experience. We got in and out quickly because the employee (I'm sorry I don't remember his name) knew we were in a hurry and helped in a huge way. We are very appreciative of him!!NANCY CHILDRESS M.
Steve was incredibly helpful!JOHN W.
Need to retire trucks at 115k milesGreg G.
El cliente no dejó un comentario.John D.
The customer service at the location was amazing, the people gave me a warm greeting and listened to my questions and answered every one of them. Great staffJEFFERY P.
El cliente no dejó un comentario.Richard L. | Overall Experience
El cliente no dejó un comentario.KYLE A.
The facilities, hours and personnel were absolutely the best. Between storage and truck rental, I could not have asked for more.DAVID A. | Overall Experience
Thanks for your efficiency!NANCY M.
El cliente no dejó un comentario.BRUNO S.
El cliente no dejó un comentario.Ting-Chou L.
El cliente no dejó un comentario.SREEDHAR R.
Amazing staff. Just moved from AZ and they helped us with our challenges and helped our anxiety level go down. Thank u!Corina T. | Online Move In
My original drop off was supposed to be College Station Texas when o tried to drop off my truck and transport customer service ( Daniela who hung up on me two times) I was to drive 45 miles south to Brenham Texas to drop it off. But after my wife called back we were to drop it off in Austin TexasJAIME A.
Let me start by saying â€œTHANK YOUâ€ to David. He was AMAZING in getting me all I needed to get my son moved in his apartment. I called around everywhere for a truck and I get here without a reservation and he made it happen. Customer service was spectacular and I had just had surgery a few weeks ago and could do no lifting so he even walked out and put the dally on the trick for me. Thanks David for being there and all your help.Trina G.
Nothing at this time. From the representative to the truck - all was perfect.Lawrence M.
El cliente no dejó un comentario.Nancy S.
El cliente no dejó un comentario.EMMA L. | First Impressions
El cliente no dejó un comentario.Bindia S. | First Impressions
El cliente no dejó un comentario.Chris C. | Overall Experience
El cliente no dejó un comentario.DHIRENDRA G.
I filled up the tank back to halfway but apparently I was off by what appears to be 1/16th..... My choices were either pay overpriced fuel charge for the convenience of filling it up OR Fill up past halfway and opt to not be reimbursed. Pretty shitty choices. I also dropped the truck off and it was busy so I parked it in the lot where I picked it up instead of the drop off area. The guy who helped me just kept giving me a lot of grief about not leaving it in the right spot. I told him it was busy and I would be parked in traffic but he just brushed off my concerns and said I was wrong. Won't be returning to this location.Kevin K.
Excellent service!Donna N.
Nothing everything was really great!Andrea F.
El cliente no dejó un comentario.Rick R.
I had several issues with the 24/7 app. I had to wait 15 minutes to get approved, seems to me it would better if this could be done before I am actually picking up the truck. I couldn't even use the app to drop off the truck because it would not let me advance past the mileage photo section. There also seemed to be connectivity issues.Andre R.
El cliente no dejó un comentario.Jorman M. | Overall Experience
El cliente no dejó un comentario.JERRY P. | Overall Experience
El cliente no dejó un comentario.MICHAEL G.
El cliente no dejó un comentario.Andrea D. | Overall Experience
Enjoyed working with the staff. They took good care of us. Thank your for a positive experience.DIANA M.
El cliente no dejó un comentario.JOEL H.
Explain the photo uploading process before the customer tries it. I did it all wrong and had to start all over again. Everything else was great. The employees were friendly & helpful. The truck was available, powerful and functional. The prices were reasonable.JENNA BOLTON E.
The staff was very polite, friendly and helpful. The manager was exceptional and went above and beyond to accommodate us.michelle w. | First Impressions
El cliente no dejó un comentario.Dixon G. | First Impressions
El cliente no dejó un comentario.JANICE R.
El cliente no dejó un comentario.Deborah G. | Online Move In
Gentleman was extremely helpfulLaura B.
El cliente no dejó un comentario.Keiichi Y.
The staff was awesome and very informative. Thank you V. RichardsonValerie R. | Overall Experience
Great customer service!BRIAN L.
Very professional; very safe!SHARIFFA E. | Overall Experience
El cliente no dejó un comentario.Ron R.
I absolutely love the family vibe that this business has. Your customer service is excellent and you keep your facility clean and safe. I am a woman and I have spent many times alone in the storage area and always felt safe. I would absolutely recommend your storage business to anyone!Carol B. | Overall Experience
El cliente no dejó un comentario.karen s. | Overall Experience
El cliente no dejó un comentario.SARAH N.
El cliente no dejó un comentario.Julia L.
El cliente no dejó un comentario.THOMAS K.
El cliente no dejó un comentario.Homer S.
El cliente no dejó un comentario.Gregory I.
El cliente no dejó un comentario.LAURA B.
Everything is really good!! No comentsDAYNA A.
I can only expect this level of service if I I need to rent anywhere other than this location. Five stars!JAMES G.
El cliente no dejó un comentario.Paul G. | Overall Experience
Great people to work with...pleasant, helpful, and organized. The facility are easy to access and well lit and well maintained.wendy a. | Overall Experience
Put sign on door that main entrance is to the side.CHELSIE M.
We contracted moving help at an agreed price. The movers up barged us 200 bucks to move a safe. They took longer then needed …5 hours instead of 4 because they moved slowly. Asked for an additional 475 dollars plus a tip. Argued with me and wouldn't leave. They wanted over 1100 u me when it was all said and done for 5 hours of work. 200 an hour! -100 an hour a piece! Must have doctorate degrees. Total rip off. Never again!!!RICK M. | First Impressions
Extraordinario servicio al clienteAdrian E.
El cliente no dejó un comentario.RESUL A.
Steven saved me from a not so wonderful experience at a different location. He was helpful beyond what would normally be expected. ¡Gracias!Brian C.
El cliente no dejó un comentario.DONALD H.
El cliente no dejó un comentario.PAUL MICHAEL M. | Online Move In
El cliente no dejó un comentario.MNYARADZI J.
El cliente no dejó un comentario.Jami K.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.Pavel D.
El cliente no dejó un comentario.ROGER A.
El cliente no dejó un comentario.LISA R.
El cliente no dejó un comentario.LEON B. | Online Move In
Excelente servicio y excelente personalJorman M. | First Impressions
Great service from start to finish.ROBERT W. | Overall Experience
Staff was friendly and helpfulJames F.
I wasn't sure where to park when I returned the truck as there where a lot of other vehicles in front of the office. Not the fault of the staff, just a busy location. Staff was great and thorough explains the contract. Manager/Owner - Steve, returned my call when I had trouble reaching the office. I was impressed as you don't see that type of customer service anymore. I am using this facility again next week. Keep up the great service!JOHN V.
Super nice guys, would definitely rent from them again!Melissa C.
El cliente no dejó un comentario.TYLER A.
El cliente no dejó un comentario.Valerie R. | First Impressions
I appreciated Steve's recommendations on the moving quilts and the tow setting on the truck, which both saved me some money. It was a great rental experience from start to finish. Can't think of anything that could be improved.Laura C.
I have rcently visited several U-Haul locations in my area and this one has the best customer service.Steven W.
Wonderfully friendly owners and staffRon H. | First Impressions
El cliente no dejó un comentario.Aliaksandr S.
Excellent people that are managing the location.Stevens M.
Very helpful staff.JAMES P.
El cliente no dejó un comentario.DOLORES G.
The tires were unsatisfactory. They blew while I was on the road during a cross country trip. Check and change tires frequently.DAVID F.
El cliente no dejó un comentario.Craig D.
David and Kim were very friendly and competent!GEORGE G. | First Impressions
El cliente no dejó un comentario.MORRIS H.
THANKSSSSSSSSSSSSSSSSSSGloria E. | Overall Experience
Mobile pickup was completely frustrating. Last time I will do that.Bret E.
Great customer service made this experience pleasant. The staff was courteous, knowledgeable and kind. The check in and check out process was quick. I would highly recommend this location.SHERI M.
The manager Steve is great along with the team he has at this site.PAT J E.
Quick, informative and easy serviceKHAANNA T.
Staff is extremely helpful. I could not be happier.Peter V. | First Impressions
Steve was great. I would rent here again and recommend to my friends.Stanley B. | Overall Experience
El cliente no dejó un comentario.Richard N. | First Impressions
Brian is the best! He is personable, professional and provides top-notch customer service!maria S.
El cliente no dejó un comentario.Jeffrey D.
Charge for 4 gallons of gas. Gage was between 3/4 and full. Was supposed to be returned with 3/4.Richard N.
Steve and his crew do an awesome job. Very friendly, helpful and professional. The facility is very clean and well maintained.ED M. | Overall Experience
El cliente no dejó un comentario.Karissa W. | Overall Experience
Muchas Gracias!!!!!!!!!!!Gloria E. | First Impressions
Great check in/out. Staff was very friendly and courteous.NORMAN H.
Dave who checked me in, was terrific. Great trruck, good value!Richard R.
Super nice people! Will use again!Kristen G.
Steve and his partner were great!! I will from now on always rent from there. They are awesome! Super friendly and very helpful. I give them 10 stars!ALONA H.
El cliente no dejó un comentario.Hirokazu H.
El cliente no dejó un comentario.ANIEKA S.
El cliente no dejó un comentario.CHRISTOPHER N.
El cliente no dejó un comentario.SADIE I.
El cliente no dejó un comentario.LISA L.
El cliente no dejó un comentario.JAMES & JEANETTE G. | First Impressions
The application is full of bugs and so is the website. Awful check in experience with mobile.Binit P.
Great service. Quick check-in/out.NICHOLAS B.
Staff were very friendly, gracious and professional both at time of picking up and during the return; this is the fourth time I've rented from this facility, and each time was a positive experience.CHRISTOPHER F.
El cliente no dejó un comentario.Alexander M.
El cliente no dejó un comentario.Daniel F.
Great place and good people!Marcelle C. | Overall Experience
Steve the Mgr at 620 and Andersen Mill location is awesome !!!!! AWESOME!!!!! Iv rented from Steve before I'm telling all my friends to go see Steve . He's kind , friendly and even though I was a wreck he made me feel better by being calmTINA W. | Overall Experience
Steven Hawks always provides SUPERB Customer Service!!!Bruce S. | Overall Experience
I have had my storage there for 5 years and everyone has been great from phone call questions to in person interaction.CHARLES B. | Overall Experience
El cliente no dejó un comentario.Stephanie M. | Online Move In
Booking was great, very easy, and the unit was clean and move in ready. However there is only 1 elevator to get the the second floor and 4 other people were all trying to use the elevator to get to their storage units, so I had to use the stairs until a spot open. This made thing way more difficult and it took far longer. Also the website was not working so dropping off the uhaul it shows we we were another day late when we got the truck their before the cutoff.Ryan P. | Online Move In
El cliente no dejó un comentario.Zuri S. | Overall Experience
It was not any problem but the unit had both a leftover rat trap and an item from the previous tenant. I removed both with minimal trouble but would have expected the unit to be bare.Brian M. | Online Move In
El cliente no dejó un comentario.Mas O. | Overall Experience
The manager Steve is awesome , helpful and kind .TINA W. | First Impressions
Todo excelente, Steve y Kim dan excelente servicio.- Lo recomiendo al 100%Marcela R. | Overall Experience
This U-Haul facility went far beyond taking care of me and my needs I appreciate everything they did for me. The owners were kind of friendly and helpful at all times. I always felt like it was my own garage that's how they made me feel.Heide B. | Overall Experience
Really appreciate the staff, every interaction was a positive experience. I would definitely use this facility in the future and recommend to friends. ¡Gracias!Brett N. | Overall Experience
El cliente no dejó un comentario.Ross C. | First Impressions
Steve is awesome. He and his crew are professional and honest.Anthony C. | Overall Experience
Steve, was very friendly, professional and informative. There was a hiccup in my reservation and Steve took the time and effort to insure a positive resolution was reached. Very impressed with Steve.ED M. | First Impressions
El cliente no dejó un comentario.WANDA L. | Overall Experience
Great people to talk with and work with. Thanks guysFrank S. | Overall Experience
The owner Steve was very friendly. The associate that was helping was amazing. I wasn't sure what size storage I needed and he showed me several options. I will definitely recommend this facility to anyone asking in the 620 Austin, Cedar Park area.Eric B. | First Impressions
El cliente no dejó un comentario.Tara G. | Overall Experience
Thank you for always being so helpful and friendly. Entire staff in both locations (Cedar Park and 620/Anderson Mill-Austin) have been very kind.Leslie C. | First Impressions
El cliente no dejó un comentario.Peter R. | Overall Experience
The staff at U-Haul were super helpful and very professional. I would highly recommend this establishment to any business owner or individual. Top-notch and quality customer service!Laura B. | First Impressions
El cliente no dejó un comentario.Diosvani G. | Overall Experience
The entire process from booking to move in was flawless.Faith I. | Overall Experience
El cliente no dejó un comentario.Tim R. | Overall Experience
I was not aware of the hours of operation. We made it on time but was unaware that we would be locked in; we tried calling the manager or owner but no answer. I am moving my stuff out ASAP and never doing business with these guys again; never ever ever.JULIAN M. | First Impressions
El cliente no dejó un comentario.Jeffrey R. | First Impressions
Awesome people working there; they were kind, helpful, professional, and made me feel at home. I will definitely recommend this store to my coworkers friends and family. Thanks much!Dilworth s. | Overall Experience
The facility was the cleanest storage I have ever used. The ladies were always friendly.Gary L. | Overall Experience
Over the years I have used several different storage facilities. I have never experienced the level of customer service that is offered at the 620 facility.Charlotte H. | Overall Experience
Very professional and service oriented.STEVEN W. | Overall Experience
David was extremely polite, professional, and was eager to assist me with quickly getting on my way. I was running late and needed to be done with my move in a hurry. He made it seamless and easy.Christina B. | First Impressions
Steve and the staff was so helpful and made me feel like one of their family. Glad I made this choiceSteven G. | First Impressions
Both managers were friendly, helpful and accommodating. Facility is top-notch!Keith E. | First Impressions
El cliente no dejó un comentario.kassan k. | Overall Experience
Very friendly staff, were able to accommodate our needs quickly.Mary S. | First Impressions
Great friendly people.PETER C. | First Impressions
Better parking needed. More move in carts neededKristen D. | Online Move In
Kim and Steve are awesomeKraig S. | First Impressions
This is the best run uhaul operation I’ve ever used!Stuart B. | First Impressions
El cliente no dejó un comentario.Jeffrey D. | First Impressions
The manager was very informative and helpful.Heide B. | First Impressions
Great staff.ROGER P. | First Impressions
The onsite property managers were awesome to deal with... quick and easy! Really nice people!Stu B. | First Impressions
Steven Hawks made this a VERY easy process. I will definitely recommend to others.Charlotte H. | First Impressions
El cliente no dejó un comentario.James S. | Online Move In
El cliente no dejó un comentario.Philip S. | First Impressions
Awesome group of folks handling the business here.Caesar R. | First Impressions
These people are the best. Thank you!Frank S. | First Impressions
People were nice and helpfulShanna K. | First Impressions
There Awesome and super helpfulAngela H. | First Impressions
Arjun was very friendly and professional. Excellent customer service!Carol B. | First Impressions
Rod was very helpful in assisting me with renting me a storage unit. He was very knowledgeable and friendly! corinna r. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!