Customer Reviews for U-Haul Moving & Storage at Hwy 367

2,142 comentarios

12060 Lusher Rd   Spanish Lake, MO 63138
(Hwy 367 @ Parker Rd)

(314) 355-7900

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(314) 355-7900

12060 Lusher Rd
Spanish Lake, MO 63138
(Hwy 367 @ Parker Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

El cliente no dejó un comentario.

NaChante U. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDDAL P. 
Clasificación:
5.0

Thanks so much

MITCHELL R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kimberly M. 
Clasificación:
5.0

The services were excellent in every phase of the rental expectations. Gracias.

Willie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith H. 
Clasificación:
1.0

Better customer service employees I waited over 30 minutes at the counter before someone helped me. I was standing there for a very long time 6 employees just walked pass me no one stopped to speak or assured me of anything.

Shervae P. 
Clasificación:
5.0

The gentleman who waited on me was very nice and professional

CHARLES H. 
Clasificación:
5.0

Best customer service experience

Robert W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIRLEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike V. 
Clasificación:
5.0

Check ✔️ the front end alignment on the vehicles more often the truck was wanting to go to the right & left alot

henry M. 
Clasificación:
5.0

The two young men at the counter were very helpful and friendly. The place was clean and organized.

Stephanie G. 
Clasificación:
5.0

Nothing everything was perfect

Eduardo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jamal W. 
Clasificación:
5.0

Continue To Be Helpful And Professional Attention Totally On The Customer During Their Transaction Thank You

CHARLOTTE G. 
Clasificación:
5.0

The manager made the transaction smooth and professional.

frank B. 
Clasificación:
4.0

provide proper moving help, we thought we had help and it turns out we could not even get a hold of the company and we were scrambling at the last minute to find someone to help us load and unload

Craig B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEKESHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

cleveand E. 
Clasificación:
5.0

El cliente no dejó un comentario.

chad P. 
Clasificación:
5.0

Staff was professional, friendly and outgoing Thank you

Michelle M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dewuana A. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary M. 
Clasificación:
5.0

👍🏿

Spencer W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chance H. 
Clasificación:
5.0

Employees were courteous and super helpful, thanks guys!!

Reginald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYL D. 
Clasificación:
3.0

Truck needs breaks didn't want to stop. Had no gas in it when I got it. Makes loud sounds Power stern fluid need or something

Chamaya J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Haywood H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio M. 
Clasificación:
3.0

Hire professional employees

ROCHELLE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

CAIRON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

The staff was helpful and courteous and very accommodating.

YVETTE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANITRA S. 
Clasificación:
5.0

This location on 367 is always on point and thoughtful trying to be as helpful and kind as possible and I totally appreciate them. Thank you and I'd recommend them to any and everyone I know and come across.

DARREN W. 
Clasificación:
5.0

Great job from Start to finish.

Gerald C. 
Clasificación:
5.0

They was just closing and took the time to take care of me definitely gonna rent again

Isaac B. 
Clasificación:
5.0

The windows was very dirty with stains on them, as a truck driver I know first hand that viewing is very important. Other then that it was a great service rendered. Thank you very much.

kenneth J. 
Clasificación:
1.0

El cliente no dejó un comentario.

DAMARIUS M. 
Clasificación:
5.0

The staff was above and beyond helpful. Everyone was a pleasure to be around and very knowledgeable and helpful. I will recommend this location

Leslie B. 
Clasificación:
2.0

Everything was fine until I returned truck. Cashier told me I would get receipt in email which I never got. I was waiting for my deposit to be returned. When it didn't show up or my email I called waited only to be told there was a hold on my contract and they needed to talk to me. Even though no one contracted be. I was transferred to store and was on hold for 45 minutes. When she finally answered and I explained she went ahead and sent the email and told me she was releasing my deposit. I was never told while it was put on hold or why they needed to speak to me but didn't call. There use to be a white older man who worked here and he always took care of me. Now I get the impression I'm bothering them

jasmine B. 
Clasificación:
5.0

All went well not sure what could be improved

Steven S. 
Clasificación:
5.0

Courtney & Dimitri are awesome....Great job with those hires...5 ⭐

CORY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAchell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cynthia F. 
Clasificación:
4.0

The wipers were very bad, falling apart actually. Keep up with the entire maintenance.

Steven S. 
Clasificación:
1.0

Charged for fuel when I actually put more in then was needed.

Tremayne K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
4.0

Because of the time to rent and return the vehicle was rather long. I believe it understandable, not enough staffing. However, thanks for the service.

TONY T. 
Clasificación:
3.0

El cliente no dejó un comentario.

kristin B. 
Clasificación:
5.0

Dimitri & Courtney are the best....Great Hires

CORY H. 
Clasificación:
5.0

Try not over billing , I placed an order on line and only to find that there were things on my account I did not order such as "safe move" for 56 dollars and " safe tow " for 36 d0llars when I specifically declined those offers on line. Your online site even asked for me to sign a waiver saying I would immediately be responsible for any damages. I don't like that . I will never do this again online it is such an awful experience feeling like someone went on your account and add stuff without my permission. To top it off I have to wait 3 days for someone to call me to go over this mishap

Percy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chelsey S. 
Clasificación:
5.0

Keep the client"s first.

cyretha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

brenda G. 
Clasificación:
3.0

Never rent a truck to the customer on empty. Wasn't fair that I had to drive to the service station before going to my destination (because I was afraid of running out of gas).

myrtle F. 
Clasificación:
5.0

Everything's good

George H. 
Clasificación:
5.0

Containers had mud on serval of them and inside of containers needed to be wiped out

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya T. 
Clasificación:
1.0

I work for moving helper, they literally LOST my customers ubox on site. Had no answer or replacement for me or my customer. On top of that they charged me an additional $40+ for gas fees when I refilled the pickup back to the level it was when I received it. Totally unacceptable and I demand a refund.

rley L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vamp P. 
Clasificación:
4.0

Customer service was great when I returned truck guy was helpful truck was ok need a upgrade crack windshield and loud other than that it was ok

Shannon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erma B. 
Clasificación:
5.0

Excellent Service

LA C. 
Clasificación:
5.0

Do the same as you did me

L C M. 
Clasificación:
3.0

The return process need work.

Rickey J. 
Clasificación:
5.0

Great help ms. Corney J was helpful and informative. I was in need of a trailer she provided me with options due the fact I had not set up to reserve a trailer. She really got me out of a bind. Thanks so much Ms Cortney.

MICHAEL C. 
Clasificación:
5.0

Return was fast and representative excellent

Kenneth C. 
Clasificación:
5.0

Excellent customer service and professionalism.

Ronald C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Benny C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Regina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE G. 
Clasificación:
5.0

DeAndre turner was a very pleasant person to work with. He did everything to help with my rental. Thank you so much will return to this location 

Jessica G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan E. 
Clasificación:
5.0

Well, I think many inexperience movers like myself need more help with deciding if we should move ourselves or hire someone to move us. We had the hardest time choosing the right size truck for our move and almost failed to get all of our things loaded. As it turned out we had to use 2 trucks.

RODNEY C. 
Clasificación:
1.0

I was told to drop off to any location in Indiana I drop off and then I get charge for dropping off in the wrong location ???

eddie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDDAL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED C. 
Clasificación:
3.0

This location gave me a truck that overheated before I was able to make it to my move location. Even though they were extremely nice about the situation, they need to make sure their trucks are better maintained

TeLon B. 
Clasificación:
1.0

Customer service was not great. The Lady who assisted us was on her phone scrolling on Facebook the entire time. She was not very welcoming or pleasant.

Davyon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig V. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hiram C. 
Clasificación:
2.0

Too long waiting for help. Truck had alignment issues and slow acceleration (perhaps due to transmission). I am not used to driving such a large vehicle, to struggle with steering and acceleration could have potentially put me in danger. Trucks should be assured of safety before putting customers out on the road.

Carla M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aarin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darwin P. 
Clasificación:
3.0

Not enough workers. The truck I rented needs some work. It was pulling to one side.

Donna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KimM E. 
Clasificación:
5.0

Not sure but I think his name D something.. might been the mgr but he was really helpful. I went around 5pm. Please give that man a raise.

Jasmine G.  |  Overall Experience 
Clasificación:
5.0

The agent made a good effort to accommodate all my needs. It was a pleasant experience.

Lawrence W.  |  First Impressions 
Clasificación:
5.0

The best part was the staff (theo) and everyone there were friendly and helpful. A new young lady yesterday, i think Courtney, was great. The facility was always clean. I really enjoyed going there evif it was only occasionally. Gracias

howard s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Trina C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tiffany h.  |  Overall Experience 
Clasificación:
5.0

This storage facility was used for almost 2 years due to the Covid-19 pandemic when I moved & thought I could find other housing within 90 days. I had absolutely no issues with the storage container or access when needed. I would absolutely use this service again and highly recommend their service and storage facility.

Rhonda C.  |  Overall Experience 
Clasificación:
4.0

The staff was very friendly and helpful in assisting me in finding the right unit. Even the staff working on the trucks out back were very friendly.

Gwendolyn T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

joyce p.  |  First Impressions 
Clasificación:
5.0

Manager and staff ALWAYS friendly inviting and helpful…all around pleasant experience!!

Alan C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deangelo E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

leslie w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tasha R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

shaun s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

brittney j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer J.  |  Overall Experience 
Clasificación:
5.0

Employees are Always helpful no matter how busy it is. Attitudes are so patient. Enjoy talking to people like they have been knowing each other for a long time. Love it

Sharon P.  |  Overall Experience 
Clasificación:
3.0

Prices for storage are too high

mary h.  |  Overall Experience 
Clasificación:
5.0

Staff was excellent, proffessional and help any way I need. Gracias

Kendall W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

India C.  |  Overall Experience 
Clasificación:
5.0

Larry was very customer service oriented. He made my rental experience easy for me. Larry was always professional and courteous in person as well as over the phone.

TIFFANY S.  |  First Impressions 
Clasificación:
5.0

Staff are always looking out for their customers.

RICHARD A.  |  Overall Experience 
Clasificación:
5.0

The manager is awesome very helpful and friendly he definitely goes about and beyond for his customers

Felisa B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Reneya W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SYDNEY R.  |  Overall Experience 
Clasificación:
5.0

Everyone was great at this location!

Kitasha C.  |  First Impressions 
Clasificación:
5.0

Larry and the team are absolutely amazing!! I appreciate everything they did to help me access my unit after hours.

LeaVannah D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joojoaquinta H.  |  Overall Experience 
Clasificación:
5.0

I would recommend a for a storage or u-haul truck it’s been excellent since the short time I’ve been with dealing with u-haul I love it,keep up the good work.

Troy B.  |  Overall Experience 
Clasificación:
5.0

Larry and Staff always was friendly and very helpful. They continued to be professional each and every time I went to clear some items from storage units. Give all of them 5 stars.

Meshea H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christie M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dajuanda W.  |  Overall Experience 
Clasificación:
5.0

Great place and staff!

JOHN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Orville J.  |  Overall Experience 
Clasificación:
5.0

Larry and the the staff did an awesome job accommodating all the customer's needs in a professional manner; considering all the systems were down. The customer service I received, was exceptional, didn't allow me to leave the facility, until I was well serviced. Returning equipment and utilizing the storage units. Awesome job Spanish Lake Team;Upfront and Behind the scenes.

Meshea H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles T.  |  Overall Experience 
Clasificación:
5.0

Good customer service and a very clean place

Stephanie T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeanett m.  |  Overall Experience 
Clasificación:
5.0

Great general manager!

albert b.  |  Overall Experience 
Clasificación:
5.0

N/C

Pashiea W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley J.  |  Overall Experience 
Clasificación:
5.0

Spray for bugs more often.

virginia w.  |  Overall Experience 
Clasificación:
5.0

I love his knowledge about how much truck we need and room size for furniture storage. Clear to details.

jeanett m.  |  First Impressions 
Clasificación:
5.0

The best customer service ever. Thumbs up for my guy.

Zebulun B.  |  First Impressions 
Clasificación:
5.0

The entire staff at the 367 site went above and beyond their normal duties on multiple occasions in helping me store and transport my belongings.

Frank A.  |  Overall Experience 
Clasificación:
5.0

We received excellent & courteous service above & beyond our expectations.

virginia w.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

tiffany t.  |  Overall Experience 
Clasificación:
5.0

Never had a single problem. Staff was always excellent! Thank you for your promptness and support.

Allyn G.  |  Overall Experience 
Clasificación:
5.0

My rental experience at this location was exceptional. All the employees were courteous and very helpful--they knew me whenever I came in to access my unit, I would use this location again for any storage need and I would also recommend them to anyone who would need storage also,

Tommy N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

shirlyn c.  |  Overall Experience 
Clasificación:
5.0

The people here were always nice and accommodating!! I most definitely will always recommend someone to you guys!!!

Tammi G.  |  Overall Experience 
Clasificación:
5.0

They lady that wait on me was very nice

D'Angela T.  |  First Impressions 
Clasificación:
5.0

No comments

John L.  |  Overall Experience 
Clasificación:
4.0

None at this time

Bernard C.  |  Overall Experience 
Clasificación:
4.0

Everyone is friendly and helpfull

THOMAS S.  |  Overall Experience 
Clasificación:
5.0

I would never go to another U-Haul location there customer service is the best. They take extra care of customers far and beyond thumbs up to Theo!!! Thank you!!

Corey C.  |  First Impressions 
Clasificación:
5.0

Service was great 👍 friendly cashier I would use this U-Haul again,and recommend this ☝️

Wanakee B.  |  First Impressions 
Clasificación:
5.0

The staff were really helpful

Murray W.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Keith L.  |  First Impressions 
Clasificación:
4.0

Excellent facility

Karl R.  |  Overall Experience 
Clasificación:
5.0

To. UHaul you guys was verry helpful. And. If i should need. You all agian. I wii make sure i see you Theo. Thank You.

Otha J.  |  Overall Experience 
Clasificación:
5.0

Very nice people who who knowledgeable and helpful

ciarra B.  |  First Impressions 
Clasificación:
3.0

I would like to be able to get into my unit any time I want or need too. I chose this place because my daughter lives very close but if I had known it was not an 24 hour access.

Cynthia M.  |  First Impressions 
Clasificación:
5.0

The staff at this U-Haul location was very friendly and went above and beyond to meet my needs

Mia H.  |  Overall Experience 
Clasificación:
5.0

Every employee was very helpful. I really appreciate the business

tryce w.  |  First Impressions 
Clasificación:
5.0

👍🏾

Derek M.  |  First Impressions 
Clasificación:
5.0

Theo is the bomb

margaret h.  |  Overall Experience 
Clasificación:
4.0

All of the staff was extremely helpful and courteous

LARRY S.  |  Overall Experience 
Clasificación:
5.0

I love this place

shonta d.  |  Overall Experience 
Clasificación:
5.0

Great store

Wiley-Ann C.  |  Overall Experience 
Clasificación:
5.0

My experience with this Uhaul company was more than belightful they walk me through everything helped me find the perfect storage for me and the staff was amazing. Thank you so much

Ulonda D.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

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