Customer Reviews for U-Haul Moving & Storage at Florida Ave
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

1,052 comentarios

9505 N Florida Ave   Tampa, FL 33612
(N Of Bush Blvd)

(813) 933-0499

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(813) 933-0499

9505 N Florida Ave
Tampa, FL 33612
(N Of Bush Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

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Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I am not happy with my rental today I can't believe I paid 70 something dollars for a truck for a couple of hours and all that truck did was sit in my yard

Sheraraka D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK R.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

SERENE F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON Z.  |  Overall Experience 
Clasificación:
3.0

I wasn't told, nor given the gate cold to enter the U-HAUL STORAGE where my things are located @ 9595 N. Florida Ave. Tampa, Florida 33612. Could u send me the gate code back, please? How do I go about finding out what the gate code is, tho?

Sylvia T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katlyn G.  |  Overall Experience 
Clasificación:
4.0

This location is very backed on weekends. They could hire some more people for the weekends.

Rawad Z.  |  First Impressions 
Clasificación:
5.0

Have used U-Haul storage several times b-4, always Excellent service and easy to work with. Would use again.

Josphine W.  |  Overall Experience 
Clasificación:
5.0

No problems at all and when I was late they was kind about my situation thank you

Daniel B.  |  First Impressions 
Clasificación:
5.0

Todo excelente, mi recomendación es que debe tener acceso asta las 11 pm

Jose N.  |  Overall Experience 
Clasificación:
5.0

All staff are excellent

jennifer p.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Darell W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MAXINE K.  |  Overall Experience 
Clasificación:
2.0

Couldn't find it bad directions to small

Cicely J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Natasha C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

NNEKA W.  |  Overall Experience 
Clasificación:
1.0

No lock was in the storage unit. Facility was not clean nor did it look safe. There was no one on site to help out with getting a lock or upgrading unit. I tried calling and it was going to be a 40 minute wait to speak to someone. I just took the lost and booked a completely different storage company. I would never recommend someone doing business with Uhual storage.

Antonio P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Cicely J.  |  First Impressions 
Clasificación:
4.0

No one at the office at 9505 to provide info just had to figure it out on my own. There was a notice regarding a remote to enter but no one at the time of rental offered that or explained it. It says 24/7 access but then other notices say shorter restricted hours. Confusing

Mary L.  |  First Impressions 
Clasificación:
3.0

App doesn't work very well for ID upload. Please fix. Other than that, everything was great.

Emily W.  |  First Impressions 
Clasificación:
1.0

Pésima atencion al cliente, el personal de atención al cliente es grosero y no ofrece soluciones serias. Pedí una devolución por la cancelación de mi estorage y aun no me la han realizado. El peor servicio.

CesarMiguel R.  |  Online Move In 
Clasificación:
5.0

Dayna and her team were amazing and understanding for extreme situations. The only drawback to the location is the drainage. Thanks again.

Clay G.  |  Overall Experience 
Clasificación:
5.0

Love Ed it

Jelissa v.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for the use of the storage unit...if I need a storage unit again I will be using U-Haul....I will recommend U-haul to my friends

Joel M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

natasha p.  |  Overall Experience 
Clasificación:
2.0

The website needs to offer the option of choosing the unit location and not assign a unit. A system like that used to get tickets for a sporting event would be in my opinion better

Carlos M.  |  Online Move In 
Clasificación:
5.0

The assistant that helped me was friendly and very knowledgeable.

bella c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

suhail c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

scott f.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDREW G.  |  First Impressions 
Clasificación:
5.0

I have been with U-Haul for the last 4 years with my storage unit and have been very satisfied with everything. I also use them for U-Haul moving trucks as well. Everything is very convenient and online or in person to make the experience more pleasurable. Thank you so much for making this process so easy!! I will absolutely use U-Haul again when I need to.

Denise D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

monalisa m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy K.  |  First Impressions 
Clasificación:
5.0

This property is excellent very well kept and clean all the staff members are amazing and a pleasure to do business with.

Mark G.  |  Overall Experience 
Clasificación:
2.0

What is the use of having when you have no light in the storage unit and you can barely see? I'm not happy with this site.

EVELYN F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

kacie o.  |  Overall Experience 
Clasificación:
3.0

Drug activity and a meth lab in locker .. The staff and movers were wonderful

Dorothea c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

fontaine a.  |  Overall Experience 
Clasificación:
3.0

My only issue with UHAUL has been reported to and addressed by the office staff at 9505 N Florida Ave, Tampa, FL 33612. Basically, it should be made clear that a space reservation is not secure unless money is deposited. I was given a reservation number, but when I arrived three days before my move to the new space (in the same building) I was told it was given away to someone else who paid to move in sooner than I had told them I would move.

ELIZABETH G.  |  Overall Experience 
Clasificación:
5.0

I've rented with uhaul for years. Very satisfied.

jennifer p.  |  First Impressions 
Clasificación:
4.0

Great

DONALD W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GARRY K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi C.  |  First Impressions 
Clasificación:
5.0

Excelente

NANCY L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachell F.  |  First Impressions 
Clasificación:
5.0

Have always used Uhaul for all my moves. As always I received excellent service.

Chiquita M W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce R.  |  Overall Experience 
Clasificación:
5.0

Good stuff keep ii up

sylvio d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie D.  |  Overall Experience 
Clasificación:
4.0

Ms Dana was very pleasant and straight to the point. We were pleased to work with her.

Kish B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ambrosio F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fanny C.  |  Overall Experience 
Clasificación:
5.0

Great manager dana

JIMMY S.  |  Overall Experience 
Clasificación:
5.0

I will recommend uhau.l to everyone. Thanks

idabel c.  |  Overall Experience 
Clasificación:
3.0

I payed my rent on the 7th of December I moved out on the 11th I should have gotten some of my money back

rosella m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

carleane C.  |  Overall Experience 
Clasificación:
5.0

Nice storage place, it has a lot of broken glass some people sit there doing weird stuff, spray painting, the facility is clean but has a horrible chemical smell

Anna Y.  |  Overall Experience 
Clasificación:
5.0

Thanks Dayna for making everything role smoothly ❗️💪🏽💯

Robert R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KERIA F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Beatriz S.  |  Overall Experience 
Clasificación:
5.0

La chica fue muy profesional y me ayudó mucho.

Lourdes R.  |  First Impressions 
Clasificación:
5.0

This is the first time I've ever rented a U-Haul it or a storage unit and if I ever have to do it again which I hope I don't I'll definitely go back to U-Haul

Terry G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

craig h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

alan m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne G.  |  Overall Experience 
Clasificación:
3.0

The clerk at the customer service desk made a questionable yet distasteful comment towards me. I would highly advise whoever her supervisor is to retrain her on customer service. If it wasn't for the cheap price I truly would have went somewhere else.

fayvritte p.  |  First Impressions 
Clasificación:
5.0

My family have always used Uhaul for all of our moving experiences.

Chiquita M W.  |  First Impressions 
Clasificación:
4.0

I didn’t get the free lock for the storage

Beatriz S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nurettin tayfun M.  |  First Impressions 
Clasificación:
3.0

Truck was not in good driving condition.

adlin s.  |  First Impressions 
Clasificación:
5.0

Couldn’t of done it better myself!!! Thanks again

Robert R.  |  First Impressions 
Clasificación:
5.0

Lo único es q no ai carritos suficientes para mover las cosas es muy difícil cargar a mano eso es todo gracias

jannette r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob S.  |  Overall Experience 
Clasificación:
5.0

I love it

Jerrard H.  |  First Impressions 
Clasificación:
1.0

Teniendo espacio y yo habiendo hecho una reservación mi esposa tuvo una emergencia de hospital y ellos no quisieron darme el spacio gratis como nos correspondía por un mes parA vendercelo a otros clientes

daniel r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ivan M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kassie E.  |  Overall Experience 
Clasificación:
3.0

My unit was one of them that had standing water in front of it after it rained. Had to walk in standing water just to access my unit 1064. Grounds and bathrooms were clean.

ROBERT R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANITA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

garrett p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

donald p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marvin b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

julia g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gisela M.  |  First Impressions 
Clasificación:
5.0

Great experience. The staff was really nice and went out of their way to help us. Thanks for the great service!

alexandra d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Milagros M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

joseph d.  |  Overall Experience 
Clasificación:
2.0

False advertising. This storage is not 24 hr access as advertised. This was the only reason why I purchased this storage. It made things very inconvienent, cost me money, and caused uneeded stress!

ADRIENNE H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MELVIN A.  |  Overall Experience 
Clasificación:
1.0

Never again. The facility is ok. However, your customer service as a whole is trash. I will NEVER do this with uhaul ever again. Especially renting vehicles.

keynaud p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rickie a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kaelyn n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William O.  |  Overall Experience 
Clasificación:
4.0

Ninguno

Lance P.  |  First Impressions 
Clasificación:
3.0

There were four people behind the desk, one person was on the phone and it wasn't business related for the 15+ minutes I waited in line. One person was working with the customers and was very professional and enjoyable to work with; one young lady stood around and watched the lady on the phone and walked about as slowly as possible without actually stopping; the other guy was working in and out of the yard and asked the 6+ customers in line if he could help. So 50/50: Extremely helpful and extremely not helpful - as a former manager, I am not sure what value added the tall, young lady was as other than smiling, she did exactly nothing the 15+ minutes I was there while the other young lady did all the work. Then icing on the cake, the lock on my newly rented space was missing, so I had to come back and get a lock.

Matthew F.  |  First Impressions 
Clasificación:
4.0

Issues with initial reservations from not receiving correct storage to pickup and drop-off issues.

greg h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sergio p.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Ertaira R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Olivia H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruby J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY D.  |  First Impressions 
Clasificación:
5.0

We had the pleasure of being taken care of from a young lady named Comiller ( unique name ) She was awesome .Comiller is a very helpful and pleasant young woman .our experience was very good .

edna c.  |  Overall Experience 
Clasificación:
5.0

Thanks for the free 30 days after the truck rental, and great service .

Reginald D.  |  Overall Experience 
Clasificación:
3.0

We had our storage on the second level, and the elevator DID WORK but staff put a punch of OUT OF ORDER tape everywhere. It was a terrible experience.

Kish B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose H.  |  First Impressions 
Clasificación:
2.0

After I payed for my storage unit and truck I find out from a customer that the elevator is broke and it would take 2 days to fix. Also there was a associate she was laughing and joking with one of the customer were uyou could barely hear the associate waiting on u

Gwendolyn W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nadaleen g.  |  Overall Experience 
Clasificación:
3.0

The people are very very helpful and nice.

carol l.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful at this Uhaul location, I was redirected here after Ybor city Uhaul failed to reserve the booked storage unit I reserved 2 weeks prior. This type of business management at the other Uhaul (not Florida Ave) is unacceptable.

garrett p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Toby F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michael r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio V.  |  First Impressions 
Clasificación:
3.0

We were given the wrong address for the office. It was a pain..

Rebecca W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy L.  |  First Impressions 
Clasificación:
3.0

Would've been nicer to of had a unit closer to my residence. My piece of mind is slightly on edge because of my items being so far away from me.

Gary M.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

xavier v.  |  Overall Experience 
Clasificación:
3.0

The staff that I worked with over the years were very helpful and professional. . However, I did find it very inconvenient that the office at the actual site was closed over the past year or so. I strongly believe that someone should have been available onsite to serve the customers. Thank you very much.

KAREN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ESSIE D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy S.  |  First Impressions 
Clasificación:
2.0

The service staff was helpful but it is a poorly run company.

Madison S.  |  First Impressions 
Clasificación:
1.0

I rented my unit (at 1030pm) and was advised it is ready to move in TODAY. This was very convenient for what proclaimed to be "My 24/7 storage facility". Upon arrival, the access number did not work and I could not access my unit (just hours after I secured it). After travelling 2+ hours to unload and store my goods, I was left at the gate locked out with no support after hours. I called every number that was posted for after hours support and no support was to be had. I left roughly 6 voicemails and never received a call back. I finally reached someone at Uhaul Cust Svc, but they said 'only someone at the sight can get me access'. So i was unable to unload my goods after waiting onsite for over an hour looking for help. Most ridiculous from this snafu, is that 'My 24/7 storage facility' was CLOSED. Nowhere EVER did it ASK if after hours access was needed, nor did it advise there is a "PREMIUM" for this service.

Andrew E.  |  Online Move In 
Clasificación:
2.0

I was told I would be paying for a 5x5x5 and the storage unit I got barely fit the four boxes I had in there and a TV. That was super annoying, better advertising and more informed employees would be helpful. I paid 60/70 every month for a space that I was lied to about but I was desperate so I let I be.

Carmelo C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy D.  |  Overall Experience 
Clasificación:
5.0

Beverly was very help and knowledgeable. The entire staff at the location made me feel very welcome as soon as I pulled up on the property. Very help with all the equipment. I appreciate all the help that they offered.

eva c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Magali A.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

andrenna b.  |  Overall Experience 
Clasificación:
2.0

Please understand It is nothing against any one. Ok but being I am a business analyst I need to do this review. Main issue is customers have to Wait long time in the lobby. When an agent calls us mostly they say they can not help and as they are not trained and only manager can do it. Then they sends text to manager and says manager is in the office but busy. And customer have to wait. And wait and wait. So it is not efficient. They have to be more accountable and transparent of utilization of work hours in order to help customers faster and better. Time is the essence for any one. I am giving a bold and honest feedback since you asked me. I hope it is not going to deprive me of my future rental needs. I have seen this happen many times.

Raju C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

evelyn a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria A.  |  First Impressions 
Clasificación:
5.0

The staff was so helpful and the Manager Dayna R. went out of her way to HELP me...😊

SHIRLEY H.  |  First Impressions 
Clasificación:
5.0

Just one suggestion. The Uhaul facility at 9505 N Florida Ave needs a sign stating that the office is located at 10145 N. Florida Ave 3 blocks away. On that sign you need directions on how to get to the office at 10145 N. Florida Ave. Actually the sign could read head north past two traffic lights, after the second traffic light look to the right and the office will be there. Only 3 blocks away. I know this may seem petty, but you wouldn't believe all of the people that I have encountered at the 9505 N Florida facility looking for the office.

PHILIP B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana M.  |  Overall Experience 
Clasificación:
1.0

Keys weren't even on site when I got there. Ended up being late to pick up furniture in time now I have to reschedule pickup. Complete waste of time and energy-will never give uhaul my business ever again.

Julian H. 
Clasificación:
3.0

Filthy and no communication for move in.

Jeffrey L.  |  Online Move In 
Clasificación:
5.0

Great friendly staff

Shanice C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDY C.  |  First Impressions 
Clasificación:
5.0

Very pleasant experience.

Richard c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MINELLY R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakisha C.  |  Overall Experience 
Clasificación:
3.0

Retrain ALLLLL YOUR STAFF!!!

VICTORIA H.  |  Overall Experience 
Clasificación:
5.0

Comiller was fantastic she was very helpful despite the horrible day I was having.

MILAGROS C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisa H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica A.  |  Overall Experience 
Clasificación:
5.0

Dayna was a rock star for me and my family. The truck broke down and she did everything within her power to accommodate me. She was knowledgeable about all service's offered in my time of need. She was pleasant and very helpful throughout the entire ordeal. She definitely is a keeper.

Natasha C.  |  First Impressions 
Clasificación:
1.0

The website as well as the paperwork they gave me when I got there stated that you have 24 hour access. I was told I only have access through 10pm. I pointed out that the website and the paperwork say 24 hour access. They said there was nothing we could do and to call/email the manager. They gave me her card. When I called the cell phone number on the card and went through the prompts, the message said that they could not help me and that my number would be blocked. I emailed the manager and received no email back. The only reason I selected this facility was the 24 hour access. Never again.

Todd R.  |  First Impressions 
Clasificación:
5.0

I made a reservation a bit more then a month prior to my move an picking up the truck was fine but then returning it was a hassle. I went to 3 different locations, the first 2 were closed an did not have storage on site as I reserved prior. I was upset driving around trying to find a location with both storage an rental drop off . Beverly was Amazing an super helpful an patient. I got there about 10 before they closed an she made sure to explain everything an made sure i has everything I needed. She is a perfect person to have in your company! Always want to be treated good an respected an helpful to your customers.

Zenia G.  |  First Impressions 
Clasificación:
5.0

Wow beverly... Everyone that was working the day I came in was helpful... I was told I have 24 hour access to my storage but it's restricted to certain hours.

Jessica A.  |  First Impressions 
Clasificación:
5.0

I was very pleased with the service & facility

dwayne c.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg C.  |  First Impressions 
Clasificación:
5.0

I feel very comfortable with the service and staff

ELICK E.  |  First Impressions 
Clasificación:
2.0

They lied about my stuff told me a had a time to pick my stuff up and still kept it

kimiko p.  |  Overall Experience 
Clasificación:
4.0

Only issue was this facility closed early and at times it Was an inconvenience, other than that this facility was great!

OSLEYDI C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLIE H.  |  First Impressions 
Clasificación:
5.0

Excelente servicio muchas gracias

Jorge M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

William F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P.  |  First Impressions 
Clasificación:
3.0

I had a safe stolen from my storage facility, which I was given a number to call. I hope there was video. Also the movers we hired off of UHAUL website (which are 3rd party, but promoted by UHAUL, did severe damage to many items. I have pictures I will be getting with UHAUL on. To be clear it was Christmas Eve when we moved out, will contact UHAL Monday. I will update review after speaking with UHAUL. The management at the storage location was very nice and it was very clean.

Ron K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eileen M.  |  Overall Experience 
Clasificación:
5.0

Staff are friendly and enough to handle customers that come in. Thank you for having extra employees.

Susan M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul R.  |  Overall Experience 
Clasificación:
4.0

needed more staff to facilitate the customer flow...the wait could shorten.

Michael R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Adlin S.  |  Overall Experience 
Clasificación:
5.0

Nice staff

Pro Chef Inc B.  |  First Impressions 
Clasificación:
3.0

Cleaning ladies are inefficient and ineffective. Always taking breaks and lousy at cleaning the bathroom. Went into the bathroom after it was just cleaned and slipped, nearly did the splits, and fell to the floor on the soaking wet floor from the mopping that was done. No signs up saying beware wet floor. And sink looked barely clean still.

Diane J.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Katherine F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jasmine A. 
Clasificación:
5.0

VERY GOOD Help

Donald W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD H.  |  Overall Experience 
Clasificación:
4.0

A few hiccups but overall positive. Thank you!!

Tracy R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ankith N. 
Clasificación:
4.0

no problems with vehicle, or check-in check-out

George O. 
Clasificación:
5.0

Dayna made the move in-process quick and easy. She was able to explain what I was being charged for and even let me confirm the unit fit my needs before purchase.

Jaylin E.  |  First Impressions 
Clasificación:
5.0

Uhaul is the best

Susan M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adlin S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA W.  |  Overall Experience 
Clasificación:
5.0

great

BARBARA G.  |  First Impressions 
Clasificación:
5.0

none

julious m.  |  Overall Experience 
Clasificación:
5.0

Store manager Dana on Florida Avenue she was an outstanding person when it comes to assisting me thank you Dana for your professionalism

dudley w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER H.  |  First Impressions 
Clasificación:
5.0

Everything was well as expected.

Gene R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick F.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

Patricia F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Liset B.  |  First Impressions 
Clasificación:
2.0

I'll Let you know when I get a response. No one answers the phone. And I have yet to get response to email requesting end of storage rental I can reassess at the time my action is complete

mark t.  |  Overall Experience 
Clasificación:
5.0

All my Yes answers are true. Rated excellent because I have not experienced any problems in 13 years. Gracias.

STEPHEN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kimberly r.  |  First Impressions 
Clasificación:
2.0

Unit and personnel were excellent but unit way too expensive. I got a unit 10x12.5 for less price than the 5x5 i had. i think that rent should be regulated bevaise i feel cheeted i was paying for more than 2 years 63+ when in the other place would ne 17 plus taces and insurance.

teresa i.  |  Overall Experience 
Clasificación:
5.0

Very helpful and accommodating staff

Phyllis T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

TAWANA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LaMaria W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LaMaria W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shirley c.  |  Overall Experience 
Clasificación:
5.0

I am one of your almost weekly customer These people you have are awesome I had a young beautifull very polite waited on me with beatifull smile That make my day really Her name was Courtney And also the manager KISTINA AND DANYA THEY ARE THE BEST I WILL DIFENETLY RECOMAND YOUR FACILITY TO ALL TGE PEOPLE I KNOW THANKS FOR GIVING ME THE OPPORTUNITY TO LET YOU KNOW HOW GOOD THE SERVICE WAS THSNKS A MILLION

Awni M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH G.  |  Overall Experience 
Clasificación:
5.0

Everything is very nice very good crew Very pleasant nice staff I been renting trucks from this locations for years And its a lot better than every Company must premoting all thecstaff and shoukd give all bonuses for the job they are doing Thanks

Awni M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarence M.  |  First Impressions 
Clasificación:
1.0

Keep up with the correct mileage in the trucks and stop tryna get over on the next customer.

Arnesheaire W. 
Clasificación:
5.0

I had a good experience and the staff vwas great

Nallie R.  |  Overall Experience 
Clasificación:
4.0

Only complaint I have they were not willing to work with us on prorating our unit we closed on a house on the 20th payment due on the 21st.All I needed was one week due to he holiday.They said no

Lori H.  |  Overall Experience 
Clasificación:
5.0

What a well managed facility! Very clean. My household items were there for 6 months, and I didn't find any bugs when I unpacked. ¡Gracias!

Joan w.  |  Overall Experience 
Clasificación:
3.0

I wouldhave score u haul above average but I had issues trying to close my acct out but everyone there seemed very helpful even though it took awhile to resolve

Quaneatha P.  |  Overall Experience 
Clasificación:
5.0

manger was great helped me out so much she fixed my problem and saved my day want to thank her again for being so helpful .

Richard C.  |  First Impressions 
Clasificación:
5.0

When my reservation for the storage unit with accepted, there was no instructions as to what I needed to do to activate it as checked in and where to go, as my chosen location was a remote storage facility. It took almost an hour to get everything straight and have access to the unit. Better communication from U-Haul would be beneficial. The manager more than adequately implemented service recovery, which I greatly appreciated

Janel H.