Customer Reviews for U-Haul Moving & Storage at Fairview

3,657 comentarios

13042 Fairview St   Garden Grove, CA 92843
(On Fairview st next to Starbucks on corner of Garden Grove and Fairview)

(714) 971-0222

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(714) 971-0222

13042 Fairview St
Garden Grove, CA 92843
(On Fairview st next to Starbucks on corner of Garden Grove and Fairview)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

I had a very satisfactory experience. They are also reasonably priced. Staff is courteous and professional.

Teresa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason H. 
Clasificación:
1.0

Poor customer service. Daniel had very poor attitude. Never had such horrible service from Uhaul in the past.

CHRISTINE M. 
Clasificación:
5.0

Easy transaction. Uploaded my DL the night before. Took me 5 mins to check in and get uhaul. Returning was that easy as well, except it only took 1 min to be on my way.

ANGELICA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIVIAN G. 
Clasificación:
5.0

I was very happy with the service and equipment

Humberto C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan G. 
Clasificación:
1.0

Customer service was very rude and I would never rent from this location again.

Ramon C. 
Clasificación:
5.0

Front desk guy in the morning was super chill very nice & quick with us we were in & out

NANCY B. 
Clasificación:
5.0

Good job, nothing to add. Staff very courteous and helpful.

Domenico F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAPIL G. 
Clasificación:
5.0

More U-Haul's to get out of California this place was phenomenal but to get a U-Haul was the worst thing I've ever felt in my entire life and I understand it's the way the world is back to days before you're supposed to go and I tell you you can't even have a U-Haul and you're leaving your home because you can't afford the rent.. And you having your daughter fly in so she can drive your U-Haul because you're too old and you have sciatic nerve

Jamie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

Employees on the facility are super cool, i made my reservation over the phone and the gentleman who helped me was super awesome!!!!! You made my moving stress free

Gerardo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN K. 
Clasificación:
5.0

Once I got to location to pick up the car I was going to tow I noticed the right strapped damaged / I did not damage or ripped strap i took a photo

DAVID C. 
Clasificación:
3.0

Have your trucks well maintained and clean. Check engine light and check gauges lights were on the 15 ft. box truck. I communicated this to the reps before leaving the premises, the rep did see it and I was told that it was ok to go. The truck was not running ok, alarm sounds were coming on every few minutes.

HERSEL O. 
Clasificación:
5.0

Guys were very efficient got in and out in no time at all.

Keith A. 
Clasificación:
5.0

Employees should smile more and be friendlier to customers.

Daniel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

William I. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

Quick and painless

jaime A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymond L. 
Clasificación:
5.0

Bryan was extremely nice and helpful

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathryn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grover B. 
Clasificación:
4.0

I believe I sign up for $32 dollar insurance coverage and then it went to 40 on my bill. What is up with that?

TODD L. 
Clasificación:
3.0

Equipment ordered not available. Was sent to a different location but told I would have to pay extra and have to use my alloted mileage. Was given incorrect information and thus could not pick up rental at my time and spent over an hour picking up the rental truck and driving to pick up the appliance dolly. Not good or helpful at all at this location.

ELIZABETH S. 
Clasificación:
4.0

My truck had no ac.

SALVADOR L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANTHONY N. 
Clasificación:
3.0

It's very busy and there was only two front of office persons, at times only one. The vehicle I was supposed to pick up was late and in turn wasn't clean and ready when I received it. Customer assistance from both the store manager and front desk associate was great, friendly and helpful

Jessica J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward E.  |  First Impressions 
Clasificación:
2.0

Uphold your reservations. You added a lot of stress to an already stressful day by note honoring my reservation.

JONATHAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim E. 
Clasificación:
3.0

Wiper blades extremely worn, one sun visor missing!!

ROBERT R. 
Clasificación:
4.0

The cab was strong with tobacco smoke smell. It gave me asthma. I think you should check the tire balance or engine tuning because it bounced.

Jon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmela M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELCHOR L. 
Clasificación:
5.0

Employees were very kind and helpful made sure I got any and all the help I needed!

Charli R. 
Clasificación:
1.0

I went to two locations. The one that I rented from was great. The first one on Anaheim street. I will never go to and I will never refer any of my friends or family to that store.

Javier Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica R. 
Clasificación:
1.0

Would of been a 5 if Chris smiled as much as he did when i returned. I always look for that helloooo, how you doing????

Tracie granado G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicolas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khanh Nam H. 
Clasificación:
5.0

Great experience. The guy that helped me was very efficient and did a great job too.

JOSEPH B. 
Clasificación:
4.0

I think I was friendlier then the counter guy. But Im also in the business. Overall decent experience.

jaime A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tuan T. 
Clasificación:
5.0

Great customer service very very helpful Un like the Fullerton shops very disrespectful yesterday Edgar is very very disrespectful some one should talk to him again that's at the Fullerton location on Commonwealth and Euclid

ORLANDO F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damian S. 
Clasificación:
3.0

El cliente no dejó un comentario.

LAWRENCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGNONNE P. 
Clasificación:
5.0

Just a quick sweep of the interior of the open trailer floor.

Paul L. 
Clasificación:
5.0

The representative was very welcoming, friendly, and helpful.

Mohammad Reza A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent S. 
Clasificación:
3.0

Not happy with the fact that the green zip tie on the dolly snapped so it looked like I used the dolly when I didn't and I was charged for it. I already had two dollies better than the one bolted in the truck. So be careful and examine the zip tie beforehand. The manager of the Uhaul was extremely helpful and kind. I appreciate the wonderful customer service. I would make sure to book your Uhaul a month in advance because it was extremely difficult trying to obtain one in the location I needed it. I had to rent it much farther than my location and return it the same day.

DONNA L. 
Clasificación:
5.0

After calling the customer service MsDominic was so helpful to complete my qouty, and at store Mr Shawn and other guy were very helpful as well and ready they check me out fast, I do appreciate it. Thank you guys keep it up .

Moatasem A. 
Clasificación:
5.0

El cliente no dejó un comentario.

german V. 
Clasificación:
4.0

It was a great process and such a great price.

Brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONE B. 
Clasificación:
5.0

Very satisfied.

TYRONE B. 
Clasificación:
5.0

Everything went very smoothly.

Karen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

This location is by far the most well-run and efficient I have ever experienced and I rent Uhauls sometimes several times a month for business. All the people are fabulous, friendly, and helpful. I go out of my way to rent from this location only if I can help it.

Suzanne W. 
Clasificación:
1.0

You messed up by not having the parts available for the installation date and Sean the manager said that for the inconvenience you will have us rent a cargo van for the same price of the trailer and have the mileage rate to a cent per mile but when we returned the van we were still charged $400 plus instead of the promised $50 plus tax. Is this a joke??!!!! Or a scam???!!!!

Wilson C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODOLFO A. 
Clasificación:
5.0

Staff is always friendly and smiling they must like their jobs! Always easy in and out with equipment I've rented there over the years.

LAWRENCE P. 
Clasificación:
2.0

Tell the tall one to be professional. If I didn't need the trailer because I was 500 miles from home I would have just walked out. What a grumpy jerk, unnecessary in any line of work. Maybe he should get in earlier to get his coffee instead of making the other guy do all the work.

Mike P. 
Clasificación:
4.0

The only problem was that when I called I couldn't speak to a real person. It was just the recording.

stephen F. 
Clasificación:
5.0

I have been with this U-Haul for 3 or 4 years and have never had bad services. The Shawn has helped me several times with both rental of a unit and vehicles. We were helped by Daniel this time but Shawn was there also when I returned. A great crew each time, thanks!

Johnice W. 
Clasificación:
5.0

Great! staff!!

Hector H. 
Clasificación:
5.0

When I booked it. The uhual wasn't available. They sent me to a different location. Then another location. Then another location. I'm getting sent everywhere. It's annoying.

Viet L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARITO S. 
Clasificación:
2.0

Find a bigger lot. I hardly had room to fit my 26' truck with car hauler.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karyn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

Not sure the guy was really nice and courteous

WILLIAM G. 
Clasificación:
3.0

El cliente no dejó un comentario.

MATTHEW S. 
Clasificación:
5.0

Pick up and drop off was quick process

JASMINE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHD K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martin C. 
Clasificación:
5.0

Maybe have more people when you open early especially on the weekends. Otherwise the guy that helped me was great, fast and very professional. Pleasantly surprised!

Gerald T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robik R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL L. 
Clasificación:
5.0

Had a great experience

vanessa g.  |  Overall Experience 
Clasificación:
5.0

Gteat service

IVO P. 
Clasificación:
2.0

Front staff never picked up phone call even when there was not any customer at all. They did not even try to help when we lost the key. All they told us was to call roadside assistance, and as we expected, roadside assistance did not even answer our call. We ended up calling local locksmith service while Uhaul roadside assistance and insurance were useless. Definitely going to rent with other local rental companies instead of Uhaul.

Tien L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELINA L. 
Clasificación:
3.0

The fuel tank was not completely full, although I was told it was.

SHAWN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin T. 
Clasificación:
5.0

Nothing, very friendly great customer service.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward E.  |  First Impressions 
Clasificación:
5.0

Shawn Carter the manager of U-haul on Fairview Street in Garden Grove absolutely goes out of his way for customers he’s always been very polite very courteous and I believe he goes above and beyond, 😊

LISA F.  |  Overall Experience 
Clasificación:
3.0

It was just expensive. I didn't like that it was $350 less to do round trip than to drop off the vehicle where I moved. Great service though.

danielle m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Clinton B.  |  Overall Experience 
Clasificación:
5.0

Sean and his team of employees for excellent and helping me with my dilemmas and making it a lot easier to handle them. Beyond the Call of Duty as far as I'm concerned I won't go anywhere else.

Deanna F. | Reservación
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba