Customer Reviews for U-Haul Moving & Storage at Fairview

3,928 comentarios

13042 Fairview St   Garden Grove, CA 92843
(On Fairview st next to Starbucks on corner of Garden Grove and Fairview)

(714) 971-0222

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(714) 971-0222

13042 Fairview St
Garden Grove, CA 92843
(On Fairview st next to Starbucks on corner of Garden Grove and Fairview)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Ruth S. 
Clasificación:
5.0

Great staff, and service, Looks like this location has plenty of equipment available.

Patrick M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manish G. 
Clasificación:
5.0

This location is hands down the best Uhaul center in the area. I have rented from nearly every one in the OC and they are by far the best.

Suzanne W. 
Clasificación:
5.0

In my experience, I need the services for a short time, use 14 miles and only pay around 45 dollars. for the prices were very affordable and the paperwork for renting the vehicle was not complicated I recommend it

Cesar E. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY I. 
Clasificación:
5.0

The staff at this location is awesome!! Thank you for always providing excellent service!

Jennifer D. 
Clasificación:
5.0

Nada esta muy bien

elio V. 
Clasificación:
5.0

Great Service

zuleika A. 
Clasificación:
4.0

Call center indicated straps would be included with rental of mototcycle trailer. This was not true. We had to purchase them. Associate at location was very helpful.

Sarah J. 
Clasificación:
3.0

I don't understand. I had refueled before returning and I was still billed 72$ for the gas. So sad. I hope that I can appeal.

Alan T. 
Clasificación:
5.0

You were great. Loved the movers you sent us. They were amazing.

Kathryn S. 
Clasificación:
5.0

The truck was clean too.

Thuy R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor G. 
Clasificación:
5.0

Great worker! He was friendly and professional

Ray L. 
Clasificación:
4.0

Truck not wash and look like waiting for rain to wash truck.

Ljubomir M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Diego L C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ho Ming L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Liza B.  |  Overall Experience 
Clasificación:
3.0

Way understaffed always an issue with checking in and checking out The only reason I keep going there is because is the closest place to my house but leave frustrated every time.

Margaret O. 
Clasificación:
1.0

First of all this location was not our original location. Once I arrived at our original location for pick up, I was informed that the truck was not returned so there was not a truck available for me. I was on a time crunch due to work and needed the truck at 10am. The lady who assisted me at the original location seemed unfazed by my concerns and my immediate needs. She just blew it off like “OH WELL it happens”. Then she after an hour of the original pick up time she proceeded to transfer my reservation to another further location. She said I would get a $50 transfer refund which the other location did not know about. Overall, I was just very disappointed with the entire experience.

rafael G. 
Clasificación:
5.0

great service all the way around Thanks

Ron E. 
Clasificación:
4.0

Great service,great staff just a not so good a location due to traffic but that's not uhaul fault.this stand alone uhaul is much better than other businesses that also rent uhaul equipment. So glad I was able to get hooked up with them via a telephone reservation to uhaul 800# thanks.

greg K. 
Clasificación:
1.0

I BACK UP TO THE DRIVE WAY AND I WAS TO MEET UP WITH MY WIFE TO SEE THE DTORAGE UNIT UNTIL A EMPLOYEE START TO SCREMING AT ME THE I can park there He didn't ask if I need any help just get you truck out and if you have to bring your thing do it from the street si I toll my wife to cancel uhal don't need my business

lucero g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rene S. 
Clasificación:
3.0

Better staff coverage, it was busy and short staffed. Haylee was on her lunch break and noticed that her co workers were busy and backed up with customer, She took initiative and was nice enough to step in and give assistance. She expressed that she usually handles and deals with storages but still able to give assistance and doing more than just her job. I hope U-Haul can find more staff like Haylee, making the visit less stressful and transactions smooth.

Larry N. 
Clasificación:
5.0

Right when I pulled into the lot staff came out and took the truck off my hands, in and out in 1 min, Great!

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noe L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ignacio F. 
Clasificación:
5.0

Great equipment, timely service, professional staff.

azzam Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard M. 
Clasificación:
5.0

awesome people, doing their job well!

Nicole B.  |  Overall Experience 
Clasificación:
5.0

Almost OK but Fuel cap was broken already before I use it. Nobody checked the Cap.

KOJI I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazlyn O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard N. 
Clasificación:
5.0

Fast and friendly service

Lisa T. 
Clasificación:
5.0

Perfect

Yilmaz A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip S. 
Clasificación:
5.0

Everything was great!

MICHELLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nghia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO C. 
Clasificación:
5.0

What's I see the Customer Service is more than I expected

Tung L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Porfirio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy B. 
Clasificación:
5.0

Give a refund for over fueling.

Scott P. 
Clasificación:
5.0

Keep up the good work

ELISA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale F. 
Clasificación:
5.0

Great service ✨🥇

Katia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
3.0

The only problem with the location is the difficulty in getting in and out of it.

Leigh S. 
Clasificación:
5.0

Thank you Sean for going beyond the Call of Duty to help me in my time of need.

Deanna F.  |  Overall Experience 
Clasificación:
1.0

Better customer service and was over charged 1000 miles

Hugo R. 
Clasificación:
5.0

Quick check in and check out. Was able to return equipment a bit early and the guys promptly refunded the extra hours without having to ask. I will go back even thought I have a few locations closer to me.

David W. 
Clasificación:
3.0

we had a uhaul with a car transport and when we went to get the car transport the uhaul that was given us did not work with the car transport which resulted in us not even being able to get a car transport and ruined our whole move. that should of been checked before i was given the uhaul.

Andrea M. 
Clasificación:
3.0

Please clean the vehicle.

Ricco D. 
Clasificación:
5.0

The service is awesome well maintained equipment perfect for what I need

Rafael L. 
Clasificación:
4.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry R. 
Clasificación:
1.0

The representative that helped me was very unprofessional. It's been 18 hours since I returned the truck and I still have not received me receipt.

Julia F. 
Clasificación:
5.0

CUSTOMER SERVICE IS THE BEST

gary S. 
Clasificación:
5.0

It was affordable and did the job well, a but dirty but that might be due to a REALLY old truck.

Adrian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando D. 
Clasificación:
4.0

Was unprepared for the new rule of the $20 service fee for returns after hours I think they should have told us personally that was gonna happen until we're familiar that there are new rules

Kelly F. 
Clasificación:
5.0

You order in place and when you get there you find it's at another place you have to go to

PATRICIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jerry G. 
Clasificación:
2.0

The invoice is incorrect and they overbooked me.

Julio F. 
Clasificación:
4.0

I want to rent the truck one way on this location but they don't have one way rental. So have to pay by miles, so have to drive more than 200 miles and pay more money . Customer service was great just the fact that they don't have the one way service.

Julio N. 
Clasificación:
5.0

The truck is clean and pick up process is very quick and efficient. The staff is very helpful. Will definitely recommend this place and service. Gracias

Xiaobin G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nigel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R. 
Clasificación:
4.0

There was one employee and the back up came little later. Had little difficulty pulling into the yard due to other trucks blocking the driveway.

Pardeep S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel Y. 
Clasificación:
5.0

Great service.

Alex G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDALAN H. 
Clasificación:
3.0

“Skip the line” QR code did not work at front door. Entrance to location is difficult to enter due to the amount of traffic and customer parking is minimal.

Francisco S. 
Clasificación:
5.0

Great service and friendly staff

yolanda V. 
Clasificación:
4.0

System was down so couldn't get any rental when I was there. Gentleman that was working was nice enough to call me when system got back up. Overall good experience no other issues.

KHANG L. 
Clasificación:
5.0

Great customer service at the counter in the afternoon didn't get his name but he was really responsible and respectful 👍🏼 👏🏽

Pierre B. 
Clasificación:
2.0

Customer service needs improvement. I rented an auto transport trailer. Trailer tie down strap that fits over the car tire was broken and I had to go to Home Depot to buy straps to make it work.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose V. 
Clasificación:
5.0

Great overall service, Again!!!!

COLLEEN C. 
Clasificación:
1.0

El cliente no dejó un comentario.

MELISSA N. 
Clasificación:
5.0

Chris was so patient while I was dealing w care issues. The day I returned the truck, he was also great and so easy to deal with. Great location w the Best staff!

Faleula F. 
Clasificación:
1.0

Tire was is a really bad shape and ended up exploding in the freeway and had me swerving for a bit

Luis E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Abigail W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesar M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER S. 
Clasificación:
5.0

Always go to the location to rent. On line is usually a circus. And at Fairview and Garden Grove they're the best!!

LAWRENCE P. 
Clasificación:
5.0

The man that works there is awesome he's so nice and helpful and made sure we were able to get the rental we want. Thanks so much again you were great!

Karina F. 
Clasificación:
5.0

The online reservation is utterly useless. I usually end up at the Fairview Garden Grove location and love the staff there. I was sent to another location that was run down and no one was there until 10 o'clock. AND they didn't have my trailer!! So I ended up luckily at Fairview.

LAWRENCE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerald C. 
Clasificación:
5.0

Every step was smooth, Cost was exactly as quoted. ¡Gracias!

SULAN Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack W. 
Clasificación:
5.0

El cliente no dejó un comentario.

evan S. 
Clasificación:
5.0

I not only would recommend this location but I have and will continue to. THANKS

Arnulfo L. 
Clasificación:
5.0

Thank you for allowing me to store my items for over 3 years. I never had a problem with staff or availability to access my storage unit

cynthia m.  |  Overall Experience 
Clasificación:
5.0

easy process to rent storage and easy process when no longer need storage.

sophia r.  |  Overall Experience 
Clasificación:
5.0

Bryan was extremely nice and helpful

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward E.  |  Overall Experience 
Clasificación:
5.0

Had a great experience

vanessa g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward E.  |  First Impressions 
Clasificación:
5.0

Shawn Carter the manager of U-haul on Fairview Street in Garden Grove absolutely goes out of his way for customers he’s always been very polite very courteous and I believe he goes above and beyond, 😊

LISA F.  |  Overall Experience 
Clasificación:
3.0

It was just expensive. I didn't like that it was $350 less to do round trip than to drop off the vehicle where I moved. Great service though.

danielle m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Clinton B.  |  Overall Experience 
Clasificación:
4.0

Everything was as expected

Alexander b.  |  Overall Experience 
Clasificación:
4.0

The assistance was more than adequate, I even had questions a few minutes after hours and the associate opened the door to help. I was a bit stressed, but all in all it was a great experience all around, he was informative, thorough, and clear. ¡Gracias!

Alexander b.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dianne S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dianne S.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Kimberly P.  |  Overall Experience 
Clasificación:
5.0

Excellent service

sergio f.  |  Overall Experience 
Clasificación:
5.0

Super easy, fast, convenient. Probably the only Uhaul be been to where they actually give you carts that are free of charge to use! Front desk was super cool.

Jason L.  |  Overall Experience 
Clasificación:
5.0

Very good

sergio f.  |  First Impressions 
Clasificación:
5.0

Great customer service and great prices, i recomend u haul to anyone looking for storage

eziquio p.  |  First Impressions 
Clasificación:
3.0

vacuum the hallway carpets

donna d.  |  Overall Experience 
Clasificación:
1.0

I had a reservation for a storage unit. I came in to move my stuff in. I was told that storage takes tolong and I needed to wait Until he helped other customers that were behind me in line so I left

Jerome c. | Reservación
Clasificación:
5.0

Sean and his team of employees for excellent and helping me with my dilemmas and making it a lot easier to handle them. Beyond the Call of Duty as far as I'm concerned I won't go anywhere else.

Deanna F. | Reservación
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Icono de ventas de camión
    Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

Volver
arriba