Thank you very much Zuriel , we really appreciate the help. And other guy a day before sorry I forgot his nema ,but his very jounger!! LAURA A.
Customer Reviews for U-Haul Moving & Storage at El Paso Airport
El Paso, TX 79925
(Btwn Airway Blvd & Hawkins)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Victor T.
I was sent to the drop off location and it did not have a key drop off available. Was waiting on the for 50 minutes and asked to drop off at another location.ALEXANDER F.
Management and staff were always professionalConnie S. | Overall Experience
El cliente no dejó un comentario.Jason W.
El cliente no dejó un comentario.Luciano A.
El cliente no dejó un comentario.Adam B.
I was charged for an insurance after I declinedDALIA P. | Overall Experience
El cliente no dejó un comentario.Shaun H.
No improvements recommended. Everyone was very helpful and approachableTabatha F.
Store location always clean ..and great customer service.!, I recommend this location to everyone in El PasoDANIEL R.
El cliente no dejó un comentario.Adam K. | First Impressions
El cliente no dejó un comentario.George B.
El cliente no dejó un comentario.Timothy W.
El cliente no dejó un comentario.Elaine W.
Everyone was so nice - and thank you for housing my items. Breil was so nice and always upbeat and very courteous. Everything was smooth from leaving to arriving at our destination.Elaine W. | Overall Experience
El cliente no dejó un comentario.Luis L.
El cliente no dejó un comentario.Carlos C.
Good overall, but please clearly mark the drop box for the keys, I walked around for a solid 15 minutes looking for it. It doesn't match the picture presented on the website.Connor M.
Edwin muy amable y atentoGERARDO V.
Vehicle had a leak in the roof that was not reported. Otherwise vehicle was clean and in good condition.Michael S.
El cliente no dejó un comentario.Julio P.
I am a regular and always happy w the service I recievesylvia S.
El cliente no dejó un comentario.MARY BETH S.
Staff have no idea how to work with the new system. My credit card was scanned 3 times. The GM had to help. I explained 3 times that my last U-Haul rental was empty. He assured me that it had 1/2 a tank of gas. I get the keys after he drove past me in the parking lot to the opposite side. It barely has more than 1/4 tank of gas. So I have to go back in and they blamed the previous customer. Granted, he just drove the truck past me and didn't bother to look at it. Upon returning, I waited outside in the returns area. No one was there so I went inside with my keys and he said I needed to go back outside and he would check me in. The level of disorganization and complete uselessness of the folks at this U-Haul location will make me always chose a different company for my moving needs in the future.Jason P.
El cliente no dejó un comentario.Jose V.
Very smooth drop offRob G.
El cliente no dejó un comentario.Connor B.
There was a leak in the roof and a lot of my stuff was water damage.Evelyn T. | Overall Experience
El cliente no dejó un comentario.Elvin M.
El cliente no dejó un comentario.Archie D.
El cliente no dejó un comentario.STEPHANIE ANN H.
Good customer serviceJESUS S.
El cliente no dejó un comentario.Veronica M. | First Impressions
El cliente no dejó un comentario.Angelica E.
El cliente no dejó un comentario.Tony L. | Overall Experience
El cliente no dejó un comentario.Pedro D.
Awesome. Just one word.James B.
Good customer serviceJESUS S.
Staff is always friendly and helpful. Perfect experience.John D.
It is very unfortunate that every time we pickup the rental truck it has less than a quarter of a tank of gas in it. Wish we could get a vehicle with more gas so we can complete what is needed here in town before we refill it to where it was.Larry D.
They were rude and not very helpfulMartin C.
El cliente no dejó un comentario.Jose O.
El cliente no dejó un comentario.Elizabeth R.
Best uhaul experience we've ever had Great serviceDonald C.
El cliente no dejó un comentario.Hector F.
El cliente no dejó un comentario.RICARDO J.
I wasn't given my reservation for my truck and wasn't given the $50 reservation guarantee. They said they weren't participating in that. I ended up spending more money on gas for a bigger truck I did not want.Jennifer Y.
El cliente no dejó un comentario.Charles T.
Great Customer Service.Sergio H.
Usually I do make comments, if I find issues in a product or service. All the employees were courteous and professional, equipment was excellent and not expensive, in my opinion this is what people need and look for. AwesomeROBERT S.
I had a pickup time for 1130, it was not ready. the time changed till 12. when I return the van, the employee noticed a scuff mark on the truck that I already had documented previously. So I would have been charged for that because they failed to see that the previous customer did the damage. They need to pay attention. I will not return again.Esmeraldo R.
Great Serviceâ€¦.thanksjohn W.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Victor H. | Overall Experience
El cliente no dejó un comentario.LEONARDO P.
El cliente no dejó un comentario.GUSTAVO M.
El cliente no dejó un comentario.Elizabeth B.
El cliente no dejó un comentario.Robert M.
Just a more thorough explanation on the time limit depending on the size of the truck. Overall, a good experienceveronica S.
El cliente no dejó un comentario.Harley M.
El cliente no dejó un comentario.James H.
I rented a furniture dolly, which did not come with the truck, and i was charged for it. You lot are lucky you've basically got a monopoly on this market. Truck rentals, moving, ect.Xavier G.
El cliente no dejó un comentario.Alyea J. | First Impressions
El cliente no dejó un comentario.Nelva J.
The return person checking the truck back in was more interested in the music that was playing than answering any of my questions.Terrance L.
Awesome experience!Saniva F.
Help with avg gas cost so customers don't lose there money.Jesus L.
Great customer service upon return .DANIEL R.
El cliente no dejó un comentario.Nicholas P. | First Impressions
El cliente no dejó un comentario.neal A.
El cliente no dejó un comentario.Edgar G.
Great Great staffJUAN C. | First Impressions
El cliente no dejó un comentario.KYEONGJIN S. | Overall Experience
El cliente no dejó un comentario.JUAN C.
El cliente no dejó un comentario.Joe L.
El cliente no dejó un comentario.Daniel M.
El cliente no dejó un comentario.Yuricxie G.
El cliente no dejó un comentario.Sharon J.
The website to return the equipment kept on failingVictor T.
I always go to uhaul 8450 Montana Ave, El Paso, TX 79925 to rent a truck because I always receive excellent customer service and feel comfortable! Thanks!!!STEPHANIE V.
El cliente no dejó un comentario.Carl D.
El cliente no dejó un comentario.Maribel C.
El cliente no dejó un comentario.LINO S.
It was excellent that the staff speak Spanish and EnglishCid V.
El cliente no dejó un comentario.Tony L. | First Impressions
I can't remember the lady's name that helped me. She was very helpful and she went the extra mile to make sure I had everything I needed.Danahe O.
El cliente no dejó un comentario.Wiley Q.
Very courteous and helpfulTERRENCE ALPHONS H.
Returning the U-Haul rental at the El Paso Airport was the easiest thing. The personnel was ready to go and gave excellent service. I can't imagine going to any other U-Haul Moving and Storage cuz the service was just excellent!Reggie K.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.Rosa M.
The staff was a delight to deal with.Evelyn T. | First Impressions
The stuff did a great job when I had to upgrade to a bit bigger unit.Alonso B. | Online Move In
Very helpful young lady so impressed with her knowledge and the fact that she helped me even though I got there 7 minutes before they closed.Debra P.
El cliente no dejó un comentario.Johan H.
I went to your paisano and I10 uhaul i was told nothing was available anywhere in el paso its been a few times ive been in there and they basically tell me the same thing. I proceeded to go to another location 10 min away and was taken care of.Amber L.
Everyone was righteous!daniel L.
El cliente no dejó un comentario.ALONSO B. | Overall Experience
-Truck needed an Oil Change. -It was kinda expensive in today's inflationary times under our shitty President. -Professional employees -Truck met my needs of moving my Parrots and giant Parrot cage and taking my semi large dog in her Kennel -Just a little expensive....Adrian N.
El cliente no dejó un comentario.Douglas J.
El cliente no dejó un comentario.Israel M.
El cliente no dejó un comentario.Tiffany l. | Overall Experience
Excellent customer relationship in and out quick and they help me outangelita C.
Very smooth operation. Nice truck.William E.
Associate was excellent- professional, knowledgeable, helpful, cheerful. Did a great job of explaining everything and ensuring we were good to go. Five star service!Karen H.
El cliente no dejó un comentario.Lucian S.
El cliente no dejó un comentario.Paul K.
Leo is an amazing manager, he deserves a pay raise.Steve G.
El cliente no dejó un comentario.CARLOS A.
El cliente no dejó un comentario.Justina N.
None thank youGustavo G.
Good customer serviceJESUS S.
There wasn't anything that could be improved upon. From the young lady who helped me rent it to I believe it was the manager who checked me back in as well as the person who hooked up the trailer to my car. It could not have gone any better.margaret E.
It was easy to get a storage on the first floor and the size. I didn't have to wait at all.Patricia Z. | First Impressions
Thank y'all very much for everything. Y'all made it easy for me to rent a truck on two different dates and even when I made a mistake on a rental date I made online. Everybody I dealt with was/is super friendly, not one of y'alls staff wasnt friendly. I appreciate everything.Oscar R. | Overall Experience
Just the price other than that very good experienceChristopher I. | Overall Experience
El cliente no dejó un comentario.GREGORY S. | Overall Experience
in and out quick with a storage unitDWIGHT B. | First Impressions
El cliente no dejó un comentario.ARTURO G. | First Impressions
El cliente no dejó un comentario.SANDRA M. | First Impressions
The only complaint I have is there wasn't a 10' x 10' available, so I took a 5' x 10'. Now I'm on a waiting list for the larger unit.Steven H. | First Impressions
El cliente no dejó un comentario.William D. | Overall Experience
El cliente no dejó un comentario.James B. | First Impressions
Was able to give me what I need storage was perfectmaria c. | Overall Experience
I can’t wait to move in☺️Jeanette L. | First Impressions
I had the worst time getting my stuff out since the elevator was not working, I called the numbers that are posted and had no answer, I needed my furniture that day, and we ended up using the stairslaura V. | Overall Experience
Leonardo Ruvalcaba was excellent he provided my father and excellent service; was very helpful. I will recommend this organization to all my family and friends especially manager, Leonardo Ruvalcaba.Sergio C. | First Impressions
El cliente no dejó un comentario.Guillermo q. | Overall Experience
El cliente no dejó un comentario.MARIO N. | Overall Experience
Only complaint would be that people often park in the loading zones so that made it challenging a few times to pick up or drop off things. Clean place, friendly staff, good experience all around.Pablo H. | Overall Experience
Thank you for almost 8 years of service. I never worried about my valuables while stored with U-Haul. Thank you!HUGO G. | Overall Experience
I must say I highly recommend U-Haul Moving & Storage At El Paso Airport 8450 Montana Ave Location. Storage facility was always clean, storage carts were always available for use, never an issue with the indoor lighting, Parking for loading and unloading was always available, customer service was always very friendly and courteous. Thank you all so much for a wonderful facility!! One very happy customerMireya L. | Overall Experience
El cliente no dejó un comentario.Benjamin H. | Overall Experience
Awesome staff! Easy and fast processMarlene Huerta L. | First Impressions
Everyone here was nice. But, they do not honor one way rental free 30 day storage.Aaron J. | First Impressions
Moving away from El Paso is the reason for vacancy. Thanks for keeping my items protected and safe,.SONYA P. | Overall Experience
Thankd guys!Jose M. | Overall Experience
El cliente no dejó un comentario.DAVID L. | First Impressions
El cliente no dejó un comentario.FRANCISCO R. | First Impressions
Leonardo was very pleasant always, I will always recommend this U-Haul to my friends. If I ever need to rent a storage again I would go to the same place. Martha was was one of their employees and she was always very pleasant, kept the place very clean.Maria F. | Overall Experience
El cliente no dejó un comentario.David R. | First Impressions
Service is always great! Anytime I needed help I was assisted in a professional manner.shaianne h. | First Impressions
El cliente no dejó un comentario.Joshua Z. | Overall Experience
The manager, Leonardo, was always helpful and was accessible to when needed. I rate him a 10%. The establishment is always clean and no issues with rodents or bugs. If ever I need to use a storing facility, without a doubt I would use U-Haul on Montana.Veronica M. | Overall Experience
El cliente no dejó un comentario.Thomas O. | First Impressions
El cliente no dejó un comentario.Margie L. | Overall Experience
St. Am very impressed by the helpful employees and Hou friendly and helpful they were. The facility is so clean and well maintained. I will definitely use it again and highly recommend U-Haul.Priscilla C. | First Impressions
Great Uhaul Storage. Well maintained and a pleasant experience.Andrea Michaela S. | Overall Experience
Well managed!Anita Z. | Overall Experience
Excellent staff, always helpful. Have used this place before. Have used truck rental too. Online services difficult to maneuver though. I was able to sign out on friday 10/22 over the phone and my message was not conveyed to staff from employee on board. Move out was actually 1022.Richard B. | Overall Experience
Very expensiveMichael K. | Overall Experience
El cliente no dejó un comentario.Radames S. | First Impressions
Called to cancel 2x, emailed once, and had to go in person to finally cancel. Got charged an extra month as a result.Adrian B. | Overall Experience
El cliente no dejó un comentario.Nathan T. | Overall Experience
I have used the facility a few times, in cases of emergencies or remodels. They are always helpful and friendly.Dolores R. | Overall Experience
Definitely recommend. Price is decent for the services offered.Austin M. | Overall Experience
El cliente no dejó un comentario.Isaac E. | Overall Experience
El cliente no dejó un comentario.andrew v. | Overall Experience
El cliente no dejó un comentario.RICARDO G. | Overall Experience
I alway get good service and help if I don't understandmaria c. | First Impressions
The owner and staff are incredibly helpful and courteous. The facility is very clean.MAE Z. | First Impressions
Light in front of my unit is out. It's dark in front of my unit. I think it's unit 3026. When you walk in, make a left and walk all the way to the end turn right and it is dark.MaryHelen S. | Overall Experience
El cliente no dejó un comentario.Christopher R. | Overall Experience
It's the Best place to have your stuff in storage! ¡Gracias!JOSE T. | Overall Experience
Rick the owner told me I can smoke in the uhaul so I did and when I returned the uhaul I was charged extracarmen s. | Overall Experience
Si uno renta una troca, el storage debe ser de igual capacidad o más grandeMiguel H. | Overall Experience
I Loved it ... ThanksMaria A. | Overall Experience
I was just telling my daughter that this U-Haul location is the best run location I've ever dealt with, and I've dealt with a few! Leo and his staff are always very nice and helpful, and completely professional. Every position is filled with knowledgeable, helpful personnel. Leo could teach other stores a thing or two!Fran R. | Overall Experience
El cliente no dejó un comentario.MEDARDO B. | Overall Experience
En el U Haul de ls Dyer en El Paso TX no nos trataron bien, un Guero racista se porto muy mal no nos quiso conseguir un Storage más grande y de acuerdo a la Troca de 15 pies, que habíamos rentado.Miguel H. | First Impressions
El cliente no dejó un comentario.Velma A. | Overall Experience
El cliente no dejó un comentario.The Gideons I. | Overall Experience
If the storage facility was open 24 hours that would be great.alejandro g. | Overall Experience
NingunoHerve G. | First Impressions
El cliente no dejó un comentario.Vanessa S. | First Impressions
El cliente no dejó un comentario.Yvette s. | First Impressions
El cliente no dejó un comentario.Angelical S. | First Impressions
Staff was fantastic, super helpful.Daniel U. | First Impressions
El cliente no dejó un comentario.Cesar R. | Overall Experience
El cliente no dejó un comentario.Patricia W. | First Impressions
El cliente no dejó un comentario.TYRIKJALIL B. | Overall Experience
Staff was great went above and beyond to help with all my needs thank you guys. Storages were clean I had a very good experienceDELILAH Y. | Overall Experience
So far we have had a very good experience.Reynaldo L. | First Impressions
It’s good to know you can feel safe regardless of the time you go .Emily S. | Overall Experience
Absolutely great experience staff did everything they could to help my situationDELILAH Y. | First Impressions
Great serviceGloria T. | Overall Experience
El cliente no dejó un comentario.TYRIKJALIL B. | First Impressions
El cliente no dejó un comentario.Jeremy P. | Overall Experience
El cliente no dejó un comentario.Byron L. | Overall Experience
El cliente no dejó un comentario.Geoffrey G. | Overall Experience
El cliente no dejó un comentario.Anthony P. | First Impressions
El cliente no dejó un comentario.CHARLES S. | Overall Experience
El cliente no dejó un comentario.Douglas P. | Overall Experience
Did not reach out when their was an issue resulting in a late fee. Very unsatisfactory service!andrew v. | First Impressions
SatisfiedGloria T. | First Impressions
What an amazing people and facility.cesar e. | Overall Experience
El cliente no dejó un comentario.MaryHelen S. | First Impressions
El cliente no dejó un comentario.rosemary a. | Overall Experience
El cliente no dejó un comentario.GEOFREDO C. | First Impressions
El cliente no dejó un comentario.Carol E. | Overall Experience
El cliente no dejó un comentario.Sabrina L. | Online Move In
El cliente no dejó un comentario.Johnathon M. | Overall Experience
El cliente no dejó un comentario.Brittany R. | First Impressions
El cliente no dejó un comentario.Kevin H. | Online Move In
El cliente no dejó un comentario.Alejandro h. | Overall Experience
El cliente no dejó un comentario.Rachael W. | Overall Experience
El cliente no dejó un comentario.CARLA W. | Overall Experience
El cliente no dejó un comentario.Maria F. | First Impressions
Mr. Rubalcaba was extremely helpful and assured me of the facility. I felt assured of the safety and cleanliness of the facility. I felt confident in placing my household items in this facility. Gracias.Maria H. | First Impressions
Best storage facility i have ever used. Very secure and clean. Staff was always courteous and helpful.DOLORES LUGO M. | Overall Experience
Very cleanWinston C. | Overall Experience
El cliente no dejó un comentario.Patricia G. | Overall Experience
El cliente no dejó un comentario.MARIA S. | Overall Experience
My move in was great the only glitch was me, the first day I went to the wrong locker and set off the alarm. The employee was very nice and friendly after I showed him my ID(that is what makes storing there great). The second day I set off the alarm again this time not entering my access code. So all in all I caused the most problems in moving in.David S. | Online Move In
I enjoy going to this location the staff is always friendly and very helpful. I know when I go to this location that customer service is going to excellent.Diane P. | First Impressions
Awesome facility and customer service! Keep up the great work!ARTRAVIA A. | Overall Experience
Not kept cool enough. Otherwise excellent.DEBORAH ANN W. | Overall Experience