Comentarios del cliente para U-Haul Moving & Storage at Ed Carey

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Ed Carey

Grado total:

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Jacky I. | Overall Experience |
Grado:

Check in and out was easy.Clean and well lit.I had little interaction with staff. Secure and safe place to store.

Sandra A.
Grado:

El cliente no dejó un comentario.

Kristy K.
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El cliente no dejó un comentario.

Kimberly C.
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El cliente no dejó un comentario.

Michael O. | Overall Experience |
Grado:

The particular location where I rented often was busy. Although that's good for business, on every occasion, there was never enough employees available to assist customers. I understand there are currently circumstances beyond our control right now but this problem goes back for months. The wait in line was often over 30 minutes and my final bill transaction happened after hours because of a lack of staffing. That lack of staffing later lead to a problem where I had to defend my integrity on whether or not I closed out my account.

Georgina G. | Overall Experience |
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El cliente no dejó un comentario.

Maria G.
Grado:

Great customer service from all associates.

Juan D.
Grado:

1st time renting a tow dolly for a car I needed to move to a mechanic shop, Markos Cruz made the rental process smooth, and easy, friendly service. I would recommend anyone renting from this location.

John K.
Grado:

El cliente no dejó un comentario.

Jonathan L.
Grado:

El cliente no dejó un comentario.

Sara M.
Grado:

Both store attendants explained the rental process. Excellent service.

EL TRABULSI M.
Grado:

Very professionals and helpful. Luis and everyone else were awesome. This my second time at this location and always the same excellent job.

Brandy C.
Grado:

El cliente no dejó un comentario.

Guadalupe E.
Grado:

Just an awesome experience great customer service friendly staff best i have ever had

allen r. | Overall Experience |
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El cliente no dejó un comentario.

George H R.
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El cliente no dejó un comentario.

Wilson F.
Grado:

Quick and efficient service

Gerardo G.
Grado:

The left taillight on the dolly was malfunctioning. The worker wiggled the wire and it started working. Once I was towing my vehicle let me know the dolly left signal was not working. The right side strap ratchet was rusty and not working well.

James D. | Overall Experience |
Grado:

Well run and very professional.

Rusty P.
Grado:

El cliente no dejó un comentario.

Esmeralda L.
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El cliente no dejó un comentario.

Daniel D. | Overall Experience |
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Limpiol

Angel L.
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El cliente no dejó un comentario.

Ricardo L.
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El cliente no dejó un comentario.

Pedro B.
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El cliente no dejó un comentario.

blake m. | Overall Experience |
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It worked just fine for me no problems at all.

REY C.
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El cliente no dejó un comentario.

Kirtland C.
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El cliente no dejó un comentario.

EL TRABULSI M.
Grado:

Very cheerful guy and helpful.

Bright O.
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El cliente no dejó un comentario.

GABRIEL D. | Overall Experience |
Grado:

Storage facility is clean and secure.

Linda W.
Grado:

Friendly and relatively fast assistance.

Lamar C.
Grado:

Mr. Cachon was prompt and provided great help.

Jacinto C.
Grado:

N/A

Keith B.
Grado:

El cliente no dejó un comentario.

Homer R.
Grado:

Awesome employees

Enrique F.
Grado:

El cliente no dejó un comentario.

Alina Z.
Grado:

El cliente no dejó un comentario.

Daniel Q.
Grado:

Both, Joseph and Mr. Vela made my experience great. I will use UHaul again due to these two outstanding representatives.

Gabino C.
Grado:

El cliente no dejó un comentario.

Keith B.
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El cliente no dejó un comentario.

George G.
Grado:

Fast, thorough experienced service

RICK G.
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El cliente no dejó un comentario.

David S.
Grado:

No improvement needed...great place!

Ricardo I.
Grado:

Fast, courteous, made the drop off very easy.

Leslie R.
Grado:

El cliente no dejó un comentario.

Mark M.
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El cliente no dejó un comentario.

raoul p. | Overall Experience |
Grado:

Front desk did go a little above in our last minute dilemma. Although needs to be a little more attentive and professional. Other than that, storage facility was very well kept.

Mike F. | First Impressions |
Grado:

Great customer service from the representatives

juan J.
Grado:

El cliente no dejó un comentario.

Elizabeth V.
Grado:

Luis when above and beyond to help me. I live in Brownsville Texas and had a reservation for 15' to drive to Houston. The Brownsville Location called me to confirm my reservation and I agreed to pick up truck at 10am on Sep 22. I arrive on time to pick up the truck and the rep I believe his name is Jesus said he didn't had a truck even though the other rep Juan had called to confirm reservation. They made me go to Harlingen to pick up a truck that it wasn't even there. By Luck another customer came to drop off the one I needed.

JERRY O.
Grado:

El cliente no dejó un comentario.

Duane S.
Grado:

El cliente no dejó un comentario.

martin V.
Grado:

Finishing my day as a contractor can be very tiring and draining. The employees here made it very easy and quick. I was able to enjoy more of my day and use that extra unused energy on my next tasks at hand. 5 star customer service

Mark M.
Grado:

The first Uhaul location I booked was closed from 1-2:15?????????. I had my appointment booked for 1:00 ? I called and was able to move it to a different location (Ed Carey Drive). I was very impressed with the young man that helped me. Quick service, a smile the whole time, and double checked everything to make sure connection was safe. A+ location

Omero C.
Grado:

??

DARRIO A.
Grado:

They have a very nice and remodeled location..

Gary G.
Grado:

I told them about the AC issue and torn wipers and they did not show empathy. In fact, they charged me extra for excess mileage. What is that about???

MICHELE G.
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El cliente no dejó un comentario.

Jack C.
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El cliente no dejó un comentario.

GERARDO V. | Overall Experience |
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Very good overall experience

John V.
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El cliente no dejó un comentario.

Blanca O.
Grado:

Train your new employee better.

Lizette S.
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El cliente no dejó un comentario.

Dominic N.
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The person received the unit from me was kind and friendly

Gregory V.
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The team worked expediently to meet me at my point of need.

Angela V. | First Impressions |
Grado:

The representative was very helpful and respectful. I got exactly what I needed. Thank you

Noe D.
Grado:

I believe your customer service on the 1800 number when you need help on the uhaaul app should be better.

Lanning B.
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El cliente no dejó un comentario.

Timothy C.
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El cliente no dejó un comentario.

kevin R.
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El cliente no dejó un comentario.

Gilberto V.
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El cliente no dejó un comentario.

John A.
Grado:

Refer them to another truck rental company

David H.
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El cliente no dejó un comentario.

KATHERINE C.
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El cliente no dejó un comentario.

Joshua T.
Grado:

They tried to call me after the drop off to say that there was a dent in the trailer. But when I picked it up, no one did a walk around, and there was no damage to the trailer that I could see. It sounded super fishy, but I bought all the insurance, so weird that they called. Also, I left two phone chargeing cables and a usb to car-lighter charger in the truck, but was unable to get ahold of anybody there to get them back, and no one called to tell me they had them. Overall my expereince with Uhaul was poor. I feel it's a lot like comcast...Uhaul is almost the only way to move one's self across country, so poor customer service is par for the course. too bad.

Crystal L. | First Impressions |
Grado:

Juan was very helpful and took time to explain everything. I would recommend this storage facility.

Jeff G.
Grado:

Clean store. Good service.

Sammi L.
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El cliente no dejó un comentario.

RAUL J.
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El cliente no dejó un comentario.

Bradley P.
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El cliente no dejó un comentario.

Brian R.
Grado:

I was very satisfied with the service on the receiving end - every employee was very courteous and professional- very satisfied- Thank You

reosendo R.
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The employee went way out of his way to give me good customer service Thank you

Paula R.
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El cliente no dejó un comentario.

Eduardo E.
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El cliente no dejó un comentario.

Jim S.
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El cliente no dejó un comentario.

Homero H.
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El cliente no dejó un comentario.

Roland S.
Grado:

Nothing

Gary C.
Grado:

As soon as I got out of my truck, there was an associate already collecting the information needed and began to detach my trailer.

blake m. | First Impressions |
Grado:

Well Done! From the start to the completion. Luis Chacon was outstanding as well all the staff.

Guadalupe K.
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El cliente no dejó un comentario.

Sigani A.
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El cliente no dejó un comentario.

Juan M. | Overall Experience |
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Clean and well-maintained facility. Easy access to the facility as well as to my rental unit. Staff always ready to help.

Daniel L.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

Jose G.
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El cliente no dejó un comentario.

Bobby H.
Grado:

nothing. great customer experience

Angelica G.
Grado:

Awesome service. Would use it again

Tom R.
Grado:

Pedro was very friendly and accommodating.

James B.
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El cliente no dejó un comentario.

Gene P.
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El cliente no dejó un comentario.

Roy G.
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El cliente no dejó un comentario.

Josephine G.
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El cliente no dejó un comentario.

Juanita S.
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El cliente no dejó un comentario.

Roberto G C. | First Impressions |
Grado:

Awesome team.

ALICIA F.
Grado:

El cliente no dejó un comentario.

CHET M.
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El cliente no dejó un comentario.

Manuel B.
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El cliente no dejó un comentario.

Amanda B. | Overall Experience |
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Staff is super friendly. Very helpful.

Juanita S.
Grado:

El cliente no dejó un comentario.

Gordon L.
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El cliente no dejó un comentario.

Jason S.
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El cliente no dejó un comentario.

michael C.
Grado:

My experience was excellent and the help was experienced and he answered all questions

JAYNE R.
Grado:

El cliente no dejó un comentario.

Rodney H.
Grado:

El cliente no dejó un comentario.

James P.
Grado:

El cliente no dejó un comentario.

Juan G.
Grado:

Everything was great. We did have to wait some time to drop off trailer the following morning. There was only one person working and their was about 5 people dropping off stuff at the same time. Maybe have more personnel at times that rentals will be returned. Other than that, everything was great. Thank you.

Travis M. | Overall Experience |
Grado:

My stuff got wet somehow. A lot of my item have mildew now. waiting to see how much I will have to throw away. It looks like the storage unit was flooded somehow.

Jose C. | First Impressions |
Grado:

Customer service was great the facility we went to very clean the employee that helped us out was very nice and.knowledgeable explained everything I mean just great service loved it.

Thomas S. | First Impressions |
Grado:

Joseph and his staff were very helpful in the selection of my climate controlled storage and the return of the truck that I used for my move.

DAVID B. | Overall Experience |
Grado:

Great Service!

Vincent M. | Reservación |
Grado:

very helpful both in san antonio and Harlingen

LUCIA J. | Overall Experience |
Grado:

Fue un placer hacer negocio con ustedes. Todo excelente!

No reviews have been submitted for this location.

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