El cliente no dejó un comentario.REGGIE T. | First Impressions
Customer Reviews for U-Haul Moving & Storage at Eastlake
Oldsmar, FL 34677
(At Curlew and Tampa Road)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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John Sargent is awesome! He takes the time to greet his existing clients and always treats them like new customers! He always makes himself available and is happy to help. I highly recommend John and this U-Haul location.REGGIE T. | First Impressions
El cliente no dejó un comentario.gretchen w. | Overall Experience
El cliente no dejó un comentario.CHASE C. | Overall Experience
El cliente no dejó un comentario.charles v. | Overall Experience
Everything was perfect, thank you.Leslaw P. | Overall Experience
Not only was John, the location manager, but also every other employee I dealt with was very pleasant & helpful with any questions. H I'm glad I chose this locationrichard d. | Overall Experience
El cliente no dejó un comentario.Anita B.
overall great experienceGeoffrey S.
I have rented from this location several times and it's always a great experience. I'd love a van with map app screen. It was great to listen to Pandora on Bluetooth but having to use my phone for the map app is kind of a drag. Van ran great, good a/c, comfy seat, excellent mirror and window visibility even when loaded fully. Easy to drive, easy to back, liked the new gas door security system. Good value, friendly, professional efficient counter staff.Myra S.
This is the second conditioned unit I've rented. It's been a very good experience. Always clean, and the personnel has always been courteous.Richard D. | First Impressions
Great costumer service,pleasant people .always Willing to help.they went beyond their job .best place ever.iris y. | First Impressions
El cliente no dejó un comentario.GIANNINA C. | Overall Experience
El cliente no dejó un comentario.Shawn D.
El cliente no dejó un comentario.DENISE S. | Overall Experience
El cliente no dejó un comentario.Tina J. | First Impressions
El cliente no dejó un comentario.Kathleen M.
The interior pictures of the vehicle I rented were very old and showed zero damage when in fact there was. The interior cleanliness was very good but the exterior was extremely dirty.Christopher S.
El cliente no dejó un comentario.Bruce D. | Overall Experience
El cliente no dejó un comentario.RICHARD J. S. | Overall Experience
El cliente no dejó un comentario.Shawn D.
El cliente no dejó un comentario.Michelle B. | Overall Experience
All greatCydney S. | Overall Experience
Everything was goodEd C.
El cliente no dejó un comentario.AARON L. | First Impressions
El cliente no dejó un comentario.Paula B.
El cliente no dejó un comentario.steve s. | First Impressions
Everyone there was super nice and helpful. Very pleased.MARILYN O. | First Impressions
When the rental rang up, the total was correct but how it was itemized was very confusing. I rented a van ($19.95) and asked for 200 miles @ $0.69/mi. The itemized breakdown shown on the credit card tablet showed the rental as $89.99 with 100 miles @ $0.49/mi. The total was correct but the rental took longer than expected to complete because of the confusing itemization. This is not the issue of the local U-Haul but if the software provided by corporate. Also, the web site used to gather picture and license information to 4 tries to complete on my iPhone. The page kept crashing.Brandon W.
Colleen was extremely helpful and very friendly!VICTORIA C. | First Impressions
Nothing. Very Professional Staff.Herman C.
Cost is a little much with no specials to move in but it is convenient.Jamie L. | Online Move In
👍Istvan B. | First Impressions
It's great to have lighting in the units! It would be better if the hallways in the building were lit. They are too dark. Compared to other storage units in the area, the price for the unit size was high. That is why we left.Chantay V. | Overall Experience
Hours spent trying to correct overcharge from earlier online reservation… even when I called the next day direct to the store trying to get credit for $324.95 overcharge ? rep couldn't do it .. had to call Mgr .. did finally get credit .. but earlier phone rep was a disaster .. she said she hadn't booked a reservation since 2017!!! This local uhaul employee was very nice and did resolve issues but uhaul needs to retrain online customer service reps.. Also this location needs more help on Sundays .. husband said he had to wait even though there was no one ahead of him ..Cydney S. | Online Move In
El cliente no dejó un comentario.Patricia M. | Overall Experience
Colleen did a great job!nathan F.
Awesome staff! John is one of the best people I've ever worked with…. This world needs more people like him!Tobias B. | Overall Experience
El cliente no dejó un comentario.RAPHAEL T. | Overall Experience
They had a dolly on truck that had a broken wheel. It was visibly evident that the wheel was split in half. A dolly would have made my day go a lot faster.Mark C.
Very ProfessionalHerman C.
Thank you John for helping me through out the years!!!KATHERINE L. | Overall Experience
El cliente no dejó un comentario.William B. | Overall Experience
This location has excellent customer service and go out of their way to make sure you have everything you need!! I highly recommend John and his staff to assist your moving needs.Liz L.
El cliente no dejó un comentario.johnda r. | Overall Experience
El cliente no dejó un comentario.Ronald W. | Overall Experience
El cliente no dejó un comentario.Vitali D.
El cliente no dejó un comentario.SUZANNE F.
El cliente no dejó un comentario.Patricia M. | Overall Experience
Everything was perfect. Friendly and helpful staff. Return is simple. Equipment in very good condition. Very happy with experience.Candy M.
My experience was top notch from beginning to end. Mark was absolutely wonderful. He got me set up over the telephone with the size unit I needed and had everything ready for me when I arrived. True customer service with a smile. I would recommend U-Haul at Eastlake to everyone.Heather P. | First Impressions
Mark was excellent! He set everything up for me over the phone - storage unit rental and truck drop-off. My lock was on my unit and the keys were waiting for me when I arrived. He escorted me to my unit making it super easy to get the 30+ft truck right by my unit door. The whole experience could not have been easier. Thanks again Mark!!!Heather P.
El cliente no dejó un comentario.Laurie W.
Mr. Sargent was a great representative for your company. I wish there was more people with the customer service like Mr. Sargent. Please extend my thanks to him.Andy K.
El cliente no dejó un comentario.Harold G. | Overall Experience
Staff was extremely friendly and made the rental Process very easy!Matthew C.
El cliente no dejó un comentario.pat M.
El cliente no dejó un comentario.NICOLE R. | Overall Experience
El cliente no dejó un comentario.Christopher M.
Close to homejoe B.
Absolutely 100% will use the services at this location if I ever have storage needs again, everyone was amazing and always around if I needed a hand!Adam S. | Overall Experience
El cliente no dejó un comentario.Karen F.
The staff here helped me tremendously, I was blessed to encounter such helpful and good-spirited people who were able to troubleshoot near the end of the day.CHASE C. | First Impressions
El cliente no dejó un comentario.Todd J.
El cliente no dejó un comentario.Daniel P. | First Impressions
John was excellent in customer service.Renato G.
Mark promptly provided me with superb service over the phone while operating as the only worker on-site. I would highly recommend anyone to work with Mark for their storage or truck needs.TERRENCE E. | First Impressions
Signage about the entering and exit protocols and hours of operation throughout the property would be helpful.Chantay V. | Online Move In
This was the easiest place to book/rent from!! The staff was incredible (Jon Sargent) and incredibly understanding. I wouldn't look for storage anywhere else!! I highly recommend this location/company.Courtenay O. | Overall Experience
El cliente no dejó un comentario.Alan A. | Overall Experience
El cliente no dejó un comentario.meyrl a. | Overall Experience
Thank you, service excellentJoseph L.
I keep returning to this location to rent vehicles because they are super nice and helpful!Laura T.
El cliente no dejó un comentario.JOE N. | Overall Experience
El cliente no dejó un comentario.Marelys R. | Overall Experience
El cliente no dejó un comentario.Marion G.
Management is great, very helpful, just got too much money for the unit.Debbie E. | Overall Experience
Van was perfect, and far more nicely equipped (cruise control/ power windows/ door locks/ Bluetooth/ remote keyless entry, etc...) than I expected.. Great location, courteous and professional employee (John?).Jeffrey C.
El cliente no dejó un comentario.David I.
El cliente no dejó un comentario.Samantha P. | Overall Experience
John and Mark were super friendly and our move in the other day was flawless! I'm incredibly relieved and would highly recommend this facility!Courtenay O. | First Impressions
Can't think of a thing to change. Great experience. Thank you!jody B.
Took to long to pick up my reservation.TERRY S.
El cliente no dejó un comentario.Karen B.
The person who helped us was very friendly and understanding when my mobile checking wasn't working. He was patient with me as the Uhaul server service was slow and app kept disconnecting. It wasn't working on his computer either so maybe it was just the time of day? Either case, I'd rent there again. Good service.Alex O.
It was a pleasure working with John always ready and willing to help. Thank you John.Patricia H. | Overall Experience
Improve offers' knowledge of the night person, because it seems he has a lake of knowledge. And also his overall attitude, he was mad just because I came 10 minutes before he close, and actually he blamed me for thatAhmed T.
Nothing..had a great experience! John Sargent was extremely helpful!!Lisa E.
John was very friendly and helpful. The place was so clean and the vehicle. Easy return.Nancy J.
El cliente no dejó un comentario.Kimberly F. | Online Move In
Everything was awesome!!!Karen C.
El cliente no dejó un comentario.Jayme R.
Mr. John and his staff are AMAZING!!!! Very friendly knowledgeable and helpful with everything. Mr John and I stayed in contact until my move here to Florida he was very helpful, all the way down to the return date he contacted me to make sure that I made it there in time before he left for the day! Thank You So Much For Making My Move Stress Free!Tasha L. | First Impressions
John goes above & beyond to assure customers needs & concerns are met. Customer service is his priority. I definitely recommend this location to anyone needing moving & storage.krisane k. | First Impressions
El cliente no dejó un comentario.Kimberly F. | Online Move In
El cliente no dejó un comentario.Thomas W. | Overall Experience
The guys working at the service desk were professional and kind. Excellent service that made the move a faster and easier process.Lucy M.
Truck had so many ants in itAdarius S.
The store rep was not customer friendly. I don't expect much but the individual attitude and social skills was not satisfactory. I was also told having the vehicle passed 6:30pm that day. Was not going to be an additional cost. He said he was going to give me till the next morning with no charge. I saw on my statement that I was charged an after hours fee.Jorge R.
El cliente no dejó un comentario.Pamela H. | Overall Experience
El cliente no dejó un comentario.elio g. | First Impressions
El cliente no dejó un comentario.angela O.
El cliente no dejó un comentario.Corinne G. | Overall Experience
El cliente no dejó un comentario.Kimberly F. | Online Move In
Literally paid for a U-Haul from this location with a drop off at the cypress location. I got a notification the following day that my reservation was cancelled. I called and they said they cancelled the one I paid for and gave me a different reservation for one I never completed. The guy that worked their apologized and said he'd reinstate my original booking that they cancelled. When I went to the crypress location to drop off the vehicle I found out that he didn't reinstate my original order for the one I booked it and that I had to return it back to the original location that was 25 miles away from me. This was a major inconvenience and cost me more money on gas and the mileage for absolutely no reason. Would love compensation for the mistake but nobody could help me. Absolutely ridiculous.Thomas R.
El cliente no dejó un comentario.Marjory I. | Overall Experience
El cliente no dejó un comentario.Tiffany J. | First Impressions
Beverly was so nice and helpful! I would 100% rent from this location again because of the customer service.Sarah H.
The women that was in the office was great! She was very friendly and personable! She's a keeper :)Gary V.
John and his crew were fantastic. Always helpful. Always there for any little thing. Well maintained and A/C worked perfectly.HOWARD S. | Overall Experience
Nothing - thank you!Stephanie C.
The truck was filthy. Appeared that somebody had opened a carbonated drink and it sprayed all over. Everything was sticky inside, cupholders had liquid in them. The backend had not been swept out. Had lots of sand, dirt, dust, inside so I had to put my things on a dirty floor. When I got to the location to load I could not get the back door open. Apparently the dolly had shifted. I had to take it back to a different location and they were able to get the door open for me. No compensation was given for extra time and Mileage, even though the girl told me she was going to compensate me for the extra mileage - didn't happen. I would never use this location again.wanda S.
Tina was super friendly and helpful with the wh9ke process. She went above and beyond thanks so much!Christen R.
John was excellent and helpful in every way.rodney S.
El cliente no dejó un comentario.Ramon M.
Nothing. Everything was handled very professionally.Herman C.
Faster computer system.John G.
Nothing I think your location and staff were awesome and professional!kim D.
Wonderful and polite personnel. They made sure storage unit was clean and even gave me a bottled water Very nice business ethics all the way aroundDENISE S. | First Impressions
I love John lolBeverly P. | Overall Experience
El cliente no dejó un comentario.Ed D.
El cliente no dejó un comentario.Ronald C.
John was very helpful and being able to get cold water is amazing, specially in this dreaded heat!jose z. | First Impressions
The staff was friendly and helpfuljames L.
El cliente no dejó un comentario.Nancy L.
El cliente no dejó un comentario.Terence W. | Overall Experience
John was absolutely amazing! We are happy to have our unit with him.maureen h. | First Impressions
El cliente no dejó un comentario.Joelle G.
Owner was great!Chris S.
El cliente no dejó un comentario.euclid B.
Great service and help!! Thanks for everything. Also I'd like to mention that Alec helped me out big time along with customer service employees such as Ms Rictor. Storage was great as well and everything was very smooth with Mr Sergent.Ryan J.
Very well run.Judi N.
very satisfiedjames G.
El cliente no dejó un comentario.Jeff G. | Overall Experience
El cliente no dejó un comentario.David A.
Nothing. Great servicetracey M.
El cliente no dejó un comentario.Tanya M. | Online Move In
Mr. Mark and Mr. John where very kind and professional.ALVIN D.
N/CTanya M. | First Impressions
The oldsmar location was amazing. Amazing customer service. The Bangor location is awful! Horrible customer service, the assistant manager is very rudeMari P.
El cliente no dejó un comentario.Glenn S.
Great service. Customer oriented environment.Stephen S.
El cliente no dejó un comentario.carmen d. | Overall Experience
El cliente no dejó un comentario.Thomas N. | First Impressions
El cliente no dejó un comentario.ANA C. | Overall Experience
El cliente no dejó un comentario.David B. | First Impressions
El cliente no dejó un comentario.deborah s. | First Impressions
El cliente no dejó un comentario.Stephen S.
This location is top notch. Clean equipment, excellent service, great management.Adem T.
El cliente no dejó un comentario.Mariah E.
Top Notch, Excellent service and personalized experience by senior management and staff!Stephen S.
Nothing at this time. Great experience. ThRONALD C.
The lady that was working there Saturday the 23rd was awesome. She helped us with a problem with changing our hitch. Totally our fault but she assisted anyway. Very fast and had a great attitude.Josh B.
El cliente no dejó un comentario.Matthew J.
The young lady who checked us in was very professional and very customer service friendly. She was quick and efficient.Jacqueline A.
Great customer service, great van rental.JOHN C.
Great experience and would recommend anyone that would need something like this. My ubox arrived a week earlier than quoted. ¡Gracias!Breann U.
Very professional and friendly staff. Picking up and returning the truck I rented was quick and easy. I would definitely rent from this location again and recommend to anyone needing a moving truck.Jody E.
El cliente no dejó un comentario.Douglas B. | Online Move In
Great experience in every wayJames W.
Customer Service rep was excellent. Smart, quick and efficiently helpful. Enjoyed doing business with this location.STEPHEN K.
El cliente no dejó un comentario.Joshua M. | Online Move In
Very happyGiannola D. | Overall Experience
El cliente no dejó un comentario.frank albert r. | Online Move In
Your representative, Beverly, is outstanding. She is inarguably the example for customer service excellence.Aylwyn Y.
Pretty expensive for such a small unit but priced about the same as other brands.Francis F. | Online Move In
El cliente no dejó un comentario.Carmen R.
The entire process was smooth and easy - no issues whatsoever.Steven C.
Beverly was awesome! She assisted me with what I needed and even followed up like she said she was going to do.William B. | First Impressions
El cliente no dejó un comentario.JAMES THOMAS M. | Overall Experience
Everybody was very friendly & helpful. Beverly who closed my account was super friendly,polite & just has a great attitude. Keep up the great work !! We will definitely come back here !! Thank you !!!Scott N. | Overall Experience
El cliente no dejó un comentario.Steven C.
Always a great rental experience!Laura T.
Easy Peasy , secured a unit over the phone and moved in the next day with no hassleMarjory I. | First Impressions
El cliente no dejó un comentario.Erika P.
El cliente no dejó un comentario.THERESA N. | Overall Experience
Excellent staff!!!Kimberly F. | Overall Experience
El cliente no dejó un comentario.Julie Q.
El cliente no dejó un comentario.Jose F. | Overall Experience
Very accommodating professionals. Refreshing!maggie p. | Overall Experience
Can't think of anythingShaun M.
El cliente no dejó un comentario.Boris O.
A little pricey for the size of the unit but, everything is high in Pinellas County. Your Employee (I forgot her name, I'm sorry) was AMAZING! One of the main reasons this was such a great experience!Bridget W. | Online Move In
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.JOHN B. | Overall Experience
El cliente no dejó un comentario.Chris C.
El cliente no dejó un comentario.Deana R. | First Impressions
El cliente no dejó un comentario.diane s. | Overall Experience
Great customer service!james S.
Beverly made getting the space I needed very easy and convenient. She has a wonderful personality and is a valuable asset to your company.maggie p. | First Impressions
El cliente no dejó un comentario.Danielle O. | Overall Experience
El cliente no dejó un comentario.james c. | Overall Experience
El cliente no dejó un comentario.Diane P. | Overall Experience
The storage facility fit our needs perfectly. Clean and reasonably priced. No problems at all. Thanks so much.Terri V. | Overall Experience
Great service and property is very secure and maintained well. We will be back.Jean R. | Overall Experience
The manager John sargent replies right away. He has helped me at least twice. Office staff is alert and will help you any time. I will use this facility again. You won't be disappointed in this facility. Wanda NiehoffWanda N. | Overall Experience
Thank you John. 5 star hospitality!christian r. | First Impressions
Well maintained, convenient location easily accessible, well secured.JOSEPH B. K. | Overall Experience
El cliente no dejó un comentario.REBECKA A. | First Impressions
Beverly John and mark all very niceThomas H. | First Impressions
Always helpful and friendly! Go above and beyond to make your moving easier!Liz L. | First Impressions
El cliente no dejó un comentario.Michele P. | Overall Experience
Awesome storage facility. Operators are very nice.Timothy K. | Overall Experience
At a reasonable price (Free for the 1st month) I was given 24 hour access to move in by belongings after 8pm. Awesome, and Thankful.Roger B. | First Impressions
El cliente no dejó un comentario.Kay D. | Overall Experience
El cliente no dejó un comentario.Nancy R. | First Impressions
El cliente no dejó un comentario.robert l. | Overall Experience
El cliente no dejó un comentario.Kimberly F. | First Impressions
El cliente no dejó un comentario.Kathy O. | First Impressions
This was one of the best and most efficient storage unit facilities I have ever used. The staff is always professional and courteous. Highly recommend this place for anyone looking to store their belongings safe and secure.kathryn r. | Overall Experience
Staff was very friendly and helpful and understanding what I neededJOHN C. | First Impressions
El cliente no dejó un comentario.Terri V. | First Impressions
John was always helpful and friendly. It was a great place to do business with and would do again in the future when needed.Scott S. | Overall Experience
Mr. Sargent is a wonderful and committed worker! Thank you for your attention and help!Nelson G. | Overall Experience
Thank you for your Kindness!!!Jude C. | Overall Experience
Great service and convinient to use. Thanks.JENNY M. | Overall Experience
Everyone was very nice & helpful; the hassle of moving was make easy by your people.Randy C. | Overall Experience
El cliente no dejó un comentario.Melissa S. | Overall Experience
Beverly was outstanding at ALL times. Very friendly, knowledgeable and caring!!MICHAEL S. | Overall Experience
Staff and business manager, was so kind and helpful. I'll definitely be back!GAREN B. | First Impressions
Excellent staff, clean climate controlled storage, no bugs or rodents. What more could you want?!Kevin T. | Overall Experience
El cliente no dejó un comentario.dianne c. | Overall Experience
Well maintained with excellent serviceCarl S. | Overall Experience
El cliente no dejó un comentario.ann n. | Overall Experience