Customer Reviews for U-Haul Moving & Storage at Downtown Main St

1,793 comentarios

1117 E Main St   Grand Prairie, TX 75050
(E of Belt Line Rd)

(972) 262-5116

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(972) 262-5116

1117 E Main St
Grand Prairie, TX 75050
(E of Belt Line Rd)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Vary great customer service

Dannett W. 
Clasificación:
1.0

Fire the manager

LAQUTIA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ahmet K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mario E. 
Clasificación:
5.0

They were prompt, informative, and professional.

Stan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

terry D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yoan j G. 
Clasificación:
5.0

The people were very helpful.

Edna F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
3.0

El cliente no dejó un comentario.

CYNTHIA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Santiago Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Nada

Margaret B. 
Clasificación:
1.0

Not schedule multiple people for a truck when you don't have enough. Better customer service

Tony C. 
Clasificación:
3.0

The van I got sounded like the drive shaft was going to fall off when I put it in gear. It gave this clucking /thumping sound. You might want to get it checked!!

Andre C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERENDIRA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

All well

Rameshchanra P. 
Clasificación:
5.0

They are extremely professional and honest. Highly recommend them.

Michael G. 
Clasificación:
5.0

Everyone who works here is amazing! From the morning to night crew, this is my favorite location.

JESSICA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

T-Asia D. 
Clasificación:
5.0

Courteous and helpful staff makes all of the difference!

Jim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
3.0

I reserved flat dollies and they didn't have them. Sent me to a different location it took 30 minutes to find them then I was charged double the price

Stacey M. 
Clasificación:
5.0

Owsome people the whole crew is soo nice and Friendly

Qaisar K. 
Clasificación:
5.0

Very quick and efficient service

bharadwaja S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT LEE W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIA D. 
Clasificación:
5.0

Great service!

JESSICA T. 
Clasificación:
5.0

I had a very positive experience at this location. The information online matched information given to me on site and the customer service was amazing! I would definitely rent here again.

Ebonii N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ahmed A. 
Clasificación:
3.0

No gas was in the truck. Extra dents without being marked was on the truck. I was quoted a price of $87.00 and 135+ was charged on my card. Though, I was about 8:30 getting the truck returned, it shouldn't have been that much over.

mary U. 
Clasificación:
5.0

Larry was AWESOME!

Aaliyah O. 
Clasificación:
5.0

Great location and friendly staffs

ISAGANI D. 
Clasificación:
5.0

Everything was non problematic, just didn't understand the whole h.r department intervening and having a whole different lock and key when I was late on payment..... outstanding job to #835054 and crew Larry,Aaron,John, Micheal,Kirby!!

Jeremy A.  |  Overall Experience 
Clasificación:
5.0

Everything was great. Fast & easy pickup.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDRIA G. 
Clasificación:
5.0

Great environment as well as equipment went in came out in 4 mins no hassle easy 123 not like other rental companies that won't rent if you don't have a credit card credit score to low ect ,just go here and they will take care of you......hell I might just start renting the uhaul pick just to cruise around town as is so nice and ac blows snow balls

Nestor Z. 
Clasificación:
5.0

Staff was professional and knowledgeable. Highly recommend this location.

Eric H. 
Clasificación:
5.0

Staff displayed excellent "people skills" with customers.

Patrick J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KHANH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio B. 
Clasificación:
5.0

El cliente no dejó un comentario.

martina Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAYE D. 
Clasificación:
5.0

Keep doing what your doing. However, the only thing I would appreciate is if the vehicle can be full with gas. It makes it easier when returning.

Timothy D. 
Clasificación:
5.0

Quick and easy process.

James J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steffanie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura K. 
Clasificación:
5.0

Everything was Great! From the initial call to the drop off. ⭐️⭐️⭐️⭐️⭐️!!!!!!!

Steven H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIGUEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel T. 
Clasificación:
5.0

Excellent service

Ryland H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tomas G. 
Clasificación:
4.0

Guys were friendly and very helpful and made sure everything was working properly before we left the lot. Thanks guys

Christine G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ermalinda C. 
Clasificación:
5.0

Can you please send me a copy of my receipt? It was never sent to my email Thanks!

David E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ever M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rikesh S. 
Clasificación:
5.0

Very helpful and fast/easy drop off.

Gary V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Jose Callejas

Jose C. 
Clasificación:
5.0

The pickup people and phone people were very professional and did what they BELIEVED were The best. Only bed part was the trailer they chose blocked all doors to get out once loaded for a s550 have to leave the roof open and it ripped the bumper off unloading because the skids drop. Not good for a Benz.

Emmett M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA T. 
Clasificación:
5.0

Excelente trabajo

Javish R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane S. 
Clasificación:
5.0

Thank you much appreciated.

Ronald Y. 
Clasificación:
5.0

Kirby was so kind and helpful! 10/10, would recommend this rental store because the staffing was wonderful.

RandiFay K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hellen L. 
Clasificación:
5.0

They had me checked out and on my way in no time.

kathy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jody W. 
Clasificación:
5.0

When renting a dolly to tow a car. Go somewhere else. I traveled 845 miles. Found out my car was not tied down correctly half way on my trip. Could have fallen off and killed someone. A stranger fixed the problem. This was at midnight.

CHRISTINE P. 
Clasificación:
5.0

Gentleman at the front desk was nice and fast …love that

Eleno B. 
Clasificación:
5.0

The manager and staff are always helpful. I also go to the location for propane. Keep up the great work you guys do for your customers.

Daniel R. 
Clasificación:
5.0

Great service! Quick and fast. Even though the 4 digit codes the customer sets doesn't work and the employees just dismiss it as the system (as opposed to doing something to rectify it), the team made my move in and drop off very easy. They were very friendly and professional. The units were very clean and easily accessible. We will definitely be using them again. Highly recommend.

CHERE R.  |  First Impressions 
Clasificación:
3.0

I am happy that I were able to follow directions and take beginning pictures of gas amount otherwise I would have been charged for more gas that was originally left in tank by previous equipment users. Also, the customer service over all is terrible, and the site is not easy to navigate for I were not able to at any time to see my first use account setup because U-Haul system still had previous name of my phone attached even the agents were unable to make it right changes.

Martha W. 
Clasificación:
5.0

The kind, helpful staff made all the difference to me. It's comforting to know that people like that still exist. I will definitely keep them in mind for future needs.

Margaret S.  |  Overall Experience 
Clasificación:
5.0

Customer service was excellent

Bart J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abelardo N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl D. 
Clasificación:
3.0

El cliente no dejó un comentario.

MIchael P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOT H. 
Clasificación:
5.0

you guys are the best!

SABAH A. 
Clasificación:
5.0

you guys are the best, i cannot express enough how much i appreciate you when you helped me with my car dead battery. i owe you this.

SABAH A. 
Clasificación:
5.0

ABSOLUTELY. . . .very friendly, respectful, and professional!!!

Darlene M. 
Clasificación:
5.0

Very accommodating staff, the facility was well maintained, and I was able to get in and out whenever I wanted to.

Joseph S.  |  Overall Experience 
Clasificación:
5.0

This location always has great customer service everyone is super helpful and attentive

ERICKA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

johnny J. 
Clasificación:
5.0

El cliente no dejó un comentario.

jamal W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarrod M. 
Clasificación:
5.0

The overall experience with using U-Haul was terrifying. Drove to three locations to pick up an already reserved U-Haul. The wait time for customer service was also time consuming.

Laura G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Devante A. 
Clasificación:
1.0

What a scam. I don't know if location views this or just management. But you know exactly that you are frauding for a gas charge. Take a picture of the gas levels. It's half a tank I just put it back to the level next door at chevron. And then you verbally said 2:45. In the store, in front of your cameras. When did that turn into 2pm? And being a few minutes late means I must pay another $40 plus another $14 safe coverage plus tax? Bravo  I'm sure those tactics won't work anywhere else.

Riley M. 
Clasificación:
3.0

El cliente no dejó un comentario.

sonya C. 
Clasificación:
5.0

Nothing, Just keep doing what y'all are doing!

Albert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARRELL J.  |  Overall Experience 
Clasificación:
5.0

Helpful kind staff thats very accommodating for each customer. Would recommend this location to anyone in the Dallas area

JESSE J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C.  |  Overall Experience 
Clasificación:
5.0

Right place at the right time for the right price. Smooth transaction.

Cheryl F.  |  Overall Experience 
Clasificación:
5.0

This place will have my business as long as they in business thank u guys. 👍🏻

Jonathan C.  |  First Impressions 
Clasificación:
5.0

After leaving our items in storage for almost two extra years because of the pandemic, everything was still in perfect condition when we moved out. Larry and his staff were super helpful and saw that we had an easy time loading the trailer and checking out. The first day of our 1,900 mile trip has been very good. ¡Gracias!

michael s.  |  Overall Experience 
Clasificación:
5.0

Mr. Larry and Mr. John are very professional to say the least, they work with you if you are going threw a diffucult time making your monthly payments, also they are truly understanding when it comes to you communicating to them your diffuculty with making a payment, I would like to thank Mr.Larry for working with me as a disabled army veteran! THANK YOU, THANK YOU, THANK YOU! Five Star Service!!!!!

matthew b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl F.  |  First Impressions 
Clasificación:
5.0

John was an incredible and delightful staff and I can surely recommend this location

MARISIOL A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Della W.  |  Overall Experience 
Clasificación:
5.0

The courtesy and integrity of the owner and staff at this place was outstanding, thank you for being a some of the nicest people I've ever had to do business with and if I ever need storage or propane or my friends or friends we will be back 5 stars is truly too low of a rating you deserve 10

Charles E.  |  Overall Experience 
Clasificación:
5.0

The manager was excellent. He made what I was trying to accomplish very easy. I was able to move my stuff in a couple of hours. He was very friendly and professional. Thank you sir!

charlotte w.  |  First Impressions 
Clasificación:
5.0

Great customer service will recommend people to go there

chris h.  |  Overall Experience 
Clasificación:
2.0

Morr than half of my storage was damaged and had spiders and rat droppings on it and had to throw half of my stuff away which a few items were high dollar and no one seemed to car about it.

Adam C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin M.  |  Overall Experience 
Clasificación:
5.0

The two gentlemen that I met there was very helpful and professional, awesome job to both of them

Clifford W.  |  First Impressions 
Clasificación:
5.0

Everyone was so helpful and accommodating!

shelby c.  |  First Impressions 
Clasificación:
3.0

The fact that I have to wait for a key to the extra lock required is a massive inconvenience. The guys running the operation are mostly customer oriented and welcoming enough, though.

bridgette g.  |  Overall Experience 
Clasificación:
5.0

Very professional ready to help best location ever

Francisco C.  |  Overall Experience 
Clasificación:
5.0

Great Service?

JAVIER C.  |  First Impressions 
Clasificación:
5.0

My things were well protected and secure for the past 7 months with no issues. I would definitely recommend this location to others. Gracias

Missy O.  |  Overall Experience 
Clasificación:
5.0

I used it for 30 months. Had a great experience.

CONNIE R.  |  Overall Experience 
Clasificación:
5.0

very nice and helpful staff :)

Teresa M.  |  Overall Experience 
Clasificación:
3.0

Ninguno

JESUS O.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Propano

    ¡Servicio de propano entregado directamente en tu puerta!

  • Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

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