Comentarios de los clientes para U-Haul Moving & Storage at Capital Circle Northwest

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Capital Circle Northwest

Clasificación general:

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Tammy W.
Clasificación:

El cliente no dejó un comentario.

Alexandria W.
Clasificación:

It seemed a couple items were broken (plate set, shelf, picture frame) but for the most part, A lot of the items arrived intacked. They also approved my additionally needed UBox. Though it seemed to mess up the online tracker in the process. I wish I could keep better tabs on it online. =) Otherwise, it was a good experience with friendly assistance.

Jamie H.
Clasificación:

El cliente no dejó un comentario.

Keith W.
Clasificación:

El cliente no dejó un comentario.

carl M.
Clasificación:

The young man knew what he was doing and was very quick . I was in and out in less than 10 min. Thank You thank You

cheryl g. | First Impressions |
Clasificación:

They was very nice and helpful

Joshua L.
Clasificación:

El cliente no dejó un comentario.

Donna M.
Clasificación:

Excellent service! Customer Service and in person movers!!!

Gar V.
Clasificación:

Great ride with the cruise control.

Bill T.
Clasificación:

Laquandra Knighton is a great representative of your company. Friendly, helpful and efficient, she got me checked in and checked out in rapid order. Everything with the trailer went fine, though I would suggest adding a few more hooks for strapping, especially in the middle area on both sides.

DOROTHY S.
Clasificación:

Personnel was very Nice

Yexiel F.
Clasificación:

El cliente no dejó un comentario.

KARL P.
Clasificación:

I ordered a 18 foot trailer. When I went to pick up the truck and trailer it was A 16 foot trailer. After searching the lot he said there were no 18's available. This took over 20 minutes. Then he called around. And still couldn't find one. This took another 20 minutes or so. The waste of my time and his could have avoided by checking the order before hooking up the trailer and advising me of the change. All of this caused me many complications and change of plans.

Joe G.
Clasificación:

Very friendly

Darryl S.
Clasificación:

El cliente no dejó un comentario.

Henry J.
Clasificación:

Staff did an excellent job

Victoria M.
Clasificación:

This location always have professional and courteous service.

jorge M.
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El cliente no dejó un comentario.

Kathy H.
Clasificación:

everything ready. friendly service. HUGE inventory. easy in and easy out. really impressed!!

Heather S.
Clasificación:

Nothing

KENDRA C.
Clasificación:

El cliente no dejó un comentario.

Errick D.
Clasificación:

Fast and easy!

Anglie H.
Clasificación:

El cliente no dejó un comentario.

Thomas H.
Clasificación:

Nothing....it was very good. Thank you

Timothy F.
Clasificación:

El cliente no dejó un comentario.

KENNETH P.
Clasificación:

El cliente no dejó un comentario.

Peggy A.
Clasificación:

The young lady who helped me was very nice and knowledgeable about the services. She was helpful when I asked questions and when we brought the truck back the young man was also fast and nice.

JOHN D.
Clasificación:

El cliente no dejó un comentario.

Daniel A.
Clasificación:

El cliente no dejó un comentario.

DEONTE H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

nekia R.
Clasificación:

El cliente no dejó un comentario.

Jordan B.
Clasificación:

I dropped the vehicle off at after hours. No staff to review on. But I would recommend a sign for the drop off box. It took me about 10 minutes to find it, that's if where I put the key was the drop off box.

Felita H.
Clasificación:

Excellent customer service workers

benita G.
Clasificación:

El cliente no dejó un comentario.

Kristyana M.
Clasificación:

El cliente no dejó un comentario.

Sheryl V. | Overall Experience |
Clasificación:

Great customer service

Jasmine S.
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El cliente no dejó un comentario.

Leo G.
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El cliente no dejó un comentario.

Raul R.
Clasificación:

El cliente no dejó un comentario.

Jack S.
Clasificación:

The clerk was great I don't remember his name

Shirley F.
Clasificación:

El cliente no dejó un comentario.

Carl Ann C.
Clasificación:

El cliente no dejó un comentario.

Leroy H.
Clasificación:

Nothing, ms.Laquandra Knighton is very professional and personable. Always a cheerful attitude, great representative for U-Haul.

willard B.
Clasificación:

El cliente no dejó un comentario.

Arlicia E.
Clasificación:

El cliente no dejó un comentario.

Charles W.
Clasificación:

Although we reserved this truck online for pick-up at Lincicome Wood Fixtures, 9231 Havana Hwy, Havana, FL 32333, the U-Haul Smartphone ap totally failed. Four different U-Haul employees were unable to make the U-Haul ap work through on-site and online support. We needed a code to unlock a box for the key to our truck. We wasted 3 hours trying to make this worthless U-Haul ap work. We finally gave up and drove 50 miles round-trip to Tallahassee to pick-up another truck. This delayed our trip departure by a day and forced us to incur one night's motel lodging. The U-Haul ap is clearly not ready for prime time. This software is an utter failure. U-Haul customers deserve better!!

Sen V.
Clasificación:

All great

Erica B.
Clasificación:

The process was quick and easy. The customer service personnel was very helpful and made the rental process very easy.

Constance B.
Clasificación:

When I arrived the lady at the table had an attitude! But when I return the truck a different young lady was there an her customer service was super amazing! The vehicle wasn't cleaned from the previous renter because when I got to the my destination I open the passenger door and a unopened full can of beer fell out on the ground! I left it in there and gave it to the lady whom I returned the uhaul to

Mary Jo M.
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El cliente no dejó un comentario.

SHERYL V.
Clasificación:

Employees were very nice and patient. They do there jobs well.

Robert D.
Clasificación:

El cliente no dejó un comentario.

JEFFREY H.
Clasificación:

El cliente no dejó un comentario.

Carola T.
Clasificación:

El cliente no dejó un comentario.

HERBERT C.
Clasificación:

Happy with the service

JOANN S.
Clasificación:

Was rented a dirty truck jad not been clean a guy just dropped it off and then they gave it to me the trailer was dirty the truck rode roughly drank alot of gas

Stephen L.
Clasificación:

El cliente no dejó un comentario.

nekia R.
Clasificación:

El cliente no dejó un comentario.

ed S.
Clasificación:

Trailer had a bent fender and a hole in the front that was covered with duct tape Stay. Was excellent and maintain a great location

THOMAS B.
Clasificación:

The staff were all awesome, it was best U-haul I have used I will definitely recommend this location and use them again.All 10's and yeses from me

Satcha S. | Overall Experience |
Clasificación:

Highly recommend this U-Haul location. They were very friendly and very accommodating and had the utmost security at their facilities. My items felt safe at all times without any worry.

William E.
Clasificación:

I dropped off after hours but the area was decently well lit, and it was an easy process.

terry S.
Clasificación:

Replace your IT department! All of the problems with my rental were technology related from the app being down for a day to the system running the rental locations being down.

jacquelin C.
Clasificación:

This was my third visit to this location. While this visit was to rent a dolly for moving heavy furniture around in our home, I had previously purchased boxes and other moving necessities. On each visit, because the folks who assisted me were friendly and knowledgeable about U-Haul's services and products, they provided excellent customer service. From my experiences, I would say continue to employ people who are customer oriented and know their business!

Sevaughn C. | Overall Experience |
Clasificación:

the staff was beyond courteous , very helpful, professional. I wasn't aware that U-Haul even rent storage spaces. I was very please. I would let everyone know about your services. Thank You

Yediydeyah Y.
Clasificación:

Complete customer satisfaction and service

Ikenori B.
Clasificación:

El cliente no dejó un comentario.

Paul S.
Clasificación:

Completely dirty on the inside and basically ruined my bed. Terrible customer service had to wait forever and they were rude.

LINDA N.
Clasificación:

El cliente no dejó un comentario.

Michael R H.
Clasificación:

El cliente no dejó un comentario.

kasey S.
Clasificación:

El cliente no dejó un comentario.

Gregory A.
Clasificación:

El cliente no dejó un comentario.

Menee A.
Clasificación:

Remain the same

james B.
Clasificación:

Excellent service, very well maintained facility and inventory, excellent equipment. I was very pleased with the motorcycle trailer rented. Structurally sound, lots of well thought out tie-down rings, excellent drop tail gate. I would love to purchase an older trailer of this quality.

Sabrinia M.
Clasificación:

El cliente no dejó un comentario.

Lillian C. | Overall Experience |
Clasificación:

It was easy to move in and move out. The staff was helpful when I had questions. I’d use this place again in the future!

Erica B.
Clasificación:

The customer experience was great until we tried to turn in the truck. We completed the online check in and the attendant rudely said we had better have it at half a tank when we handed her the keys while she was on the phone.

Paul I.
Clasificación:

El cliente no dejó un comentario.

TOMMY R.
Clasificación:

The GM at this location is very rude. She had an attitude when I dropped off the truck. Also when I needed some important questions answered, she seemed to have an attitude while answering my questions. So I wouldn't recommend this location especially dealing with the GM having an attitude.

mark B.
Clasificación:

El cliente no dejó un comentario.

Lindokuhle K.
Clasificación:

El cliente no dejó un comentario.

Ryan G.
Clasificación:

Ms L.knighton was a pleasure to work with helped me out alot thank you

trina S.
Clasificación:

El cliente no dejó un comentario.

kellie jo K.
Clasificación:

El cliente no dejó un comentario.

Karla R.
Clasificación:

The entire staff was pleasant, professional and eager to assist. Thank you for a wonderful experience.

Kenneth A.
Clasificación:

El cliente no dejó un comentario.

TRELLONEY F.
Clasificación:

El cliente no dejó un comentario.

Kara J.
Clasificación:

El cliente no dejó un comentario.

Heather S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MICHAEL M.
Clasificación:

El cliente no dejó un comentario.

jose O.
Clasificación:

El cliente no dejó un comentario.

Dionne P.
Clasificación:

El cliente no dejó un comentario.

Kim S.
Clasificación:

El cliente no dejó un comentario.

Alacia F.
Clasificación:

I can't think of a thing. Everything was excellent.

Jason T.
Clasificación:

Staff was awesome

Jamila L. | First Impressions |
Clasificación:

The staff were very helpful, one of the employees even offered to help me move my things

Courtney D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Antonio J.
Clasificación:

The facility is large and it was clean/well maintained. However, the location was understaffed and customer service was frustrating. I was the only customer when I arrived and it still took almost an hour to complete the following transaction. The trailer that I had reserved to transport my UBox was not available. This was incredibly inconvenient, led to me paying for an additional rental and moving my belongings twice. While the Uhaul representative was setting up my new rental several other customers came in. The representative would stop helping me and start assisting them instead, prolonging the process of completing my new rental contract. The experience was overall poor and disorganized as if there was a lack of communication between UHaul customer service and the location.

Jonathan M.
Clasificación:

Make sure you have the drop box labeled with a sign.

Domingo M.
Clasificación:

El cliente no dejó un comentario.

nekia R.
Clasificación:

El cliente no dejó un comentario.

dwight f. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

john B.
Clasificación:

Answer the phone so people can talk to you. Also if someone sends you an email and requests a call back then email or call them back. I want a live person in supervision to talk to.

donna L.
Clasificación:

Nothing

Luke A.
Clasificación:

The drop off location covers a large area, and if you come in from the west side, you don't have any idea where you are supposed to drop off keys. There is absolutely no signage indicating where to go or what to do when you come in from the west. When I finally found where I was supposed to be, the young lady was demanding and RUDE. You need to give a location map with this branch.

France G.
Clasificación:

El cliente no dejó un comentario.

Humphrey G.
Clasificación:

El cliente no dejó un comentario.

ANN MARIE B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rudolph H.
Clasificación:

This location is the most up to date facilities I have ever been to pickup or return a vehicle. The male that helped me check the vehicle was quick to help.

james P.
Clasificación:

El cliente no dejó un comentario.

Michael J.
Clasificación:

El cliente no dejó un comentario.

Chris K. | Overall Experience |
Clasificación:

Laquandra is the best

Melanie S. | Overall Experience |
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El cliente no dejó un comentario.

Rylee C. | Overall Experience |
Clasificación:

Staff very helpful and kind!

Linda J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Yvette B. | Overall Experience |
Clasificación:

This location was super convenient! The front office staff was helpful and professional. I was able to complete the contract within minutes and able to move in quickly thereafter. While at U-Haul Storage, I was able to visit often and had no problems accessing my unit. My move out was just as easy - appreciated the quick timing of the whole process!

Maya B. | Overall Experience |
Clasificación:

Only compliant....when I needed help I pushed the help button & no one ever answered ever

Lauren C. | Overall Experience |
Clasificación:

The only issue I had was when I went to check out. The female employee was on her phone and none of the employees were wearing masks. She said I was all checked out and I asked “that’s it? I don’t have to do anything else”. She told me I was good to go. This employee had an attitude problem and I had a bad feeling that I wasn’t going to be fully checked out. I got a notice 2 weeks later that I was late for my payment even though I had already checked out. The associate who I spoke to when I called regarding this matter was very helpful and she got me officially checked out.

Haley H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Carol c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Cameron B. | Overall Experience |
Clasificación:

I was charged a late fee even though I informed and showed PROOF that fraud was found on my card and it was cancelled, so I had no way of paying.

mirmarie l. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Francesco M. | Overall Experience |
Clasificación:

This UHaul place is great!!!! Everything was clean, employees were friendly and helpful and knowledgeable!!!! Every time we connected with the facility by phone each and every person was extremely helpful in answering our questions and completely fulfilled our needs and went above and beyond our expectations. The staff we came in contact with were terrific. A special Thanks to the manager Sherelle, what a fantastic person!!!!

Elizabeth K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MICHAEL W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Sylvia W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Cyndi B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

gabrielle v. | Overall Experience |
Clasificación:

Sharell was great and the two young men were great as well I can’t remember their name.

Monet M. | Overall Experience |
Clasificación:

Excellent customer service and courteous staff. Everyone, especially Laquandra made my moving experience very easy. Would definitely recommend this facility to others

Kierra W. | Overall Experience |
Clasificación:

Great customer service!

Suzanne T L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

donna f. | Overall Experience |
Clasificación:

I used them for a home renovation. The movers loved the easy access. And I can say this was the easiest storage set up and use I have done thus far. Will be transferring my other storage over to U-Haul as soon as I have time! Sherelle Gavin was so nice and helpful! Thanks to all.

loretta w. | Overall Experience |
Clasificación:

Excellent staff service inperson and on the phone Rate100 plus

Bonnie N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Julie B. | Overall Experience |
Clasificación:

Manager was very helpful. I would recommend to anyone.

Yediydeyah Y. | Overall Experience |
Clasificación:

Complete customer satisfaction and service

Christina H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Karen B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Hannah H. | First Impressions |
Clasificación:

Wonderful customer service!!! I originally had a reservation for the 20th, and unknown to me if you do not check in after 24 hours of your reservation, it was cancelled. The U-Haul representative informed me of this, and was able to get me into a larger unit that same day, and was able to apply the same discount (1 month free) that I had previously used on my original reservation. Finding and accessing my unit was easy and effortless. AND it was so clean! 10/10!!!

MICHAEL W. | First Impressions |
Clasificación:

A little confusion about my reservation and the location. Worked it out though.

John S. | First Impressions |
Clasificación:

Great Service

Aaron M. | First Impressions |
Clasificación:

I had an incredible experience at this uhaul. Great facility and excellent customer service.

kelly p. | Overall Experience |
Clasificación:

the gm for this store was the rudest human i have ever met i will never do business with this place again and will make sure to tell everyone i know as well

Brian B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kymberlee D. | Overall Experience |
Clasificación:

No suggestions. No complaints. Everything was organized and pleasant.

Julie B. | First Impressions |
Clasificación:

Only negative to report is not being able to reach someone of the phone initially but I am sure this is not the fault of the staff. Once I did speak to the manager she was extremely pleasant and answered all my questions quickly.

Stephen H. | First Impressions |
Clasificación:

None of the staff were wearing masks when I came by to check in. Leon County has a face covering ordinance that states that an individual in a business establishment in Leon County must wear a face covering while in that business establishment. A customer also came in w/o a mask, and none of the staff asked that person to go back out and come in with a mask. I spoke to one of the staff persons about this, and he admitted he was aware of the ordinance. He stated that they are in and out all day long, and that the mask is not comfortable. Meanwhile, medical professionals treating COVID-19 victims are wearing masks daily along with additional PPE. Contacting the facility to try to resolve this will not be effective in my opinion, as the manager is likely aware of this and condones this behavior.

JACOB S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

roy c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Debbie W. | First Impressions |
Clasificación:

Sheri and Shrell was very very helpful.

Lauren C. | First Impressions |
Clasificación:

The customer service I received was amazing! Both girls were so sweet and nice. The girl who specially gave me the information on how to check in and showed me my unit was very helpful and nice. The original unit I got was too small (my fault) and she was able to switch me to a bigger available one and got me the new paper work quickly! She made my stressful moving day a breeze. Thanks again!

Precious P. | Overall Experience |
Clasificación:

Nice staff and they’re always really helpful

marissa p. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Sarah H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

shomari m. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Maureen W. | Overall Experience |
Clasificación:

Personalized care far above my expectations. Thank you

Jamie K. | Overall Experience |
Clasificación:

Sherelle and staff were very knowledgeable and professional. I was very impressed by the kindness and excellent service they exhibited. I would recommend this location.

Erin H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kymberlee D. | First Impressions |
Clasificación:

Laquandra was awesome! The facility was spotless.

donna f. | First Impressions |
Clasificación:

My visit to set up my account was smooth and effortless! I did try to use my access card right away, but it failed. I will call and Ck with management,as it may not be in effect until move in day(june 1) But very easy experience and look forward to a smooth transition! Thank you

Brandon T. | First Impressions |
Clasificación:

All of the staff were very friendly, helpful and knowledgable. It was beyond great customer service, it was a great customer experience. Sincerely, Brandon a rising 2nd year FAMU Pharmacy Student's Dad

Jennifer B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

India C. | First Impressions |
Clasificación:

Staff was very helpful

Phillip A. | Overall Experience |
Clasificación:

Easy and clean

David W. | Overall Experience |
Clasificación:

The manager out there is wonderful. She was always very nice and seemed happy to be there and happy to help. Give her a raise!

Delisa T. | Overall Experience |
Clasificación:

All staff members that I encountered were very friendly, quick, and helpful—going above and beyond. I would definitely use this facility again for my storage needs and recommend it to others!!!

katrina w. | Overall Experience |
Clasificación:

No access after 5p makes it difficult

Linda J. | First Impressions |
Clasificación:

I was very happy with my service today

Ruth M. | First Impressions |
Clasificación:

The staff was excellent very helpful and curtious

Lisa M. | Overall Experience |
Clasificación:

Very helpful. Very friendly. The facility was immaculate! Very well maintained!

james s. | First Impressions |
Clasificación:

Terrific location

Ycedrah W. | First Impressions |
Clasificación:

Sharelle and her assistant (can't remember her name but she mostly works in the afternoon) are the best. Always goes far and beyond to help and assist with my account. Love their positive attitudes!!!

lorraine a. | Overall Experience |
Clasificación:

I was very pleased to see every time I had to Visit the storage, it was always clean and safe. Thanks again for the security.

Melicia L. | Overall Experience |
Clasificación:

No

Arah J. | Overall Experience |
Clasificación:

My time requesting a U-Haul Storage was a breeze it took less than 10mins and the Staff was extremely helpful at the Tennessee x Capital Circle location. Even at move out they brought me waters!

JOAN M. | Overall Experience |
Clasificación:

Nice place; great staff!

Kelly S. | Overall Experience |
Clasificación:

We had a great experience

Jamene T. | Overall Experience |
Clasificación:

Thank you for keeping my property safe and secure.

Charles V. | Overall Experience |
Clasificación:

I was charged a late fee every month even though I was placed on “autopay”. I called each month to resolve the matter but there was still always a problem. Other than that everything was great!

Sarita K. | Overall Experience |
Clasificación:

I didn’t have issues outside of not having my auto pay set up as requested initially.

GARTH B. | Overall Experience |
Clasificación:

Great!!!!

Ruth A. | Overall Experience |
Clasificación:

No issues.

STEVEN Y. | Overall Experience |
Clasificación:

...

Olivia W. | First Impressions |
Clasificación:

They cancelled my res for 2 uboxs at 8 pm the night before (it incl. pickup) and they gave me a storage unit 30 min from my house the size of 1 Ubox. Had to pay for a truck rental. Rude & no apology

Michelle M. | First Impressions |
Clasificación:

N/A

Sebrena W. | First Impressions |
Clasificación:

Sharelle Gavin, General Manager, is a true professional and so are her staff. However, some of the other U-Haul stores were horrible. The 1150 Dogwood Dr SE, Conyers, GA 30012

Jacqueline B. | Overall Experience |
Clasificación:

Awesome team. Always readily available.

Christopher R. | Overall Experience |
Clasificación:

It was a very nice place . The employees were great. The security features definitely made me feel safe and that my belongings were secure.

Paul S. | First Impressions |
Clasificación:

Very helpful and courteous staff, clean and organized storefront and storage units, carts on loading bays definitely were a help. I feel good about leaving my possessions there for the summer.

KINGSLEY M. | First Impressions |
Clasificación:

Great service

Katoria W. | First Impressions |
Clasificación:

Great customer service, patience and helpful with explaining everything with ease

chiquetta p. | First Impressions |
Clasificación:

Great service

michael c. | First Impressions |
Clasificación:

Great management.

Mike Q. | Overall Experience |
Clasificación:

Just need access to storage with large opening doors after 7 pm too early

Marquita A. | Overall Experience |
Clasificación:

Clean place.

Mark K. | First Impressions |
Clasificación:

Insurance policy is terrible. You should be able to decline insurance. Two address policy is dumb. Most people only have one address.

JAMES S. | First Impressions |
Clasificación:

Sherelle was awesome

James c. | Overall Experience |
Clasificación:

Rental of a U Haul UBox served my needs perfectly could not have rented a better trailer for my needs elsewhere.

Delisa T. | First Impressions |
Clasificación:

The office clerks were very helpful, courteous, and respectful. I was very appreciative of their expertise and great customer service. I would definitely recommend this U-Haul office to anyone.

Stephanie F. | Overall Experience |
Clasificación:

I did not visit the storage facility because I used Uboxes for my move. They were stored at the facility for a little over a week. The driver who delivered my Uboxes, Shari, was outstanding!

Royal l. | First Impressions |
Clasificación:

Courteous, professional staff.

Ty S. | Overall Experience |
Clasificación:

The staff made me feel like a long time friend! Everyone was extremely helpful and the process for it all was made easy and smooth. Thanks U-haul ! ❤️

Quandra K. | First Impressions |
Clasificación:

Great experience ,easy process

Brian H. | Overall Experience |
Clasificación:

Very clean and safe place. Customer service was excellent

Thalia w. | Overall Experience |
Clasificación:

Very Nice Storage

Corya T. | First Impressions |
Clasificación:

This was the best experience. The young woman I for her name answered all my questions. I would recommend to anyone because of her.

Albert G. | Overall Experience |
Clasificación:

I was not happy because my box was red to go on 10 but was never ship . I keep call every day and I was toll ship that day . Most I will not use u box again

marta a. | Overall Experience |
Clasificación:

Everyone very friendly and helpful.

Salah G. | Overall Experience |
Clasificación:

thank u

Kevin J. | Overall Experience |
Clasificación:

Very helpful! Nice facility and staff

Linda H. | Reservation |
Clasificación:

I did NOT reserve a storage facility in TALLAHASSEE FL I requested one near PANANA CITY FL, But was told when I arrived that there was no available storage units!

tracy l. | Overall Experience |
Clasificación:

This storage company is very unorganized and I was overcharged several times

Orlando S. | Reservation |
Clasificación:

very good detail oriented staff and customer satisfaction

caleb e. | Overall Experience |
Clasificación:

When we 1st arrive ,went from one end was told To go to the other end then had to go back to the 1st area to finally get the U box rented , wasted about 1 hr , but finally got it

caroline c. | Overall Experience |
Clasificación:

Sherry went above and beyond contacting us and keeping us informed of our daughter’s delivery and pickup of her Ubox. She was very patient and professional.

Sissy G. | Overall Experience |
Clasificación:

Sharelle was most helpful and efficient!

john c. | Overall Experience |
Clasificación:

We are almost afraid to let this news out! This Uhaul place is the go to for us as long as our child Attends university. You can’t go wrong!

Roslyn T. | Reservation |
Clasificación:

Very helpful and accommodating!

Harold L. | Overall Experience |
Clasificación:

I am extremely disappointed in the way customer service has handled my experience. While the actual on site location was somewhat helpful, anyone I spoke to over the phone was clueless about everythin

Herline T. | Reservation |
Clasificación:

I am appalled at the fact that I made a reservation 2 months ago, for me to be told that there are no units and that my reservation is gone even if i had it they don’t have any place for me !

felisa b. | Overall Experience |
Clasificación:

Lost customers due to 1 emp. When asked why info was needed for quote, she didn't explain, but, placed me on hold w/no warning & didn't pickup again nor answered when I called back 5x. Talked to Mgr.

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