Customer Reviews for U-Haul Moving & Storage at Byrne Rd

1,914 comentarios

2366 Byrne Rd   Toledo, OH 43614
(S Of Heatherdowns)

(419) 382-1555

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(419) 382-1555

2366 Byrne Rd
Toledo, OH 43614
(S Of Heatherdowns)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Only a few things. The online reservation showed the mileage rate was .59 per mile, but .69 when I checked in. I am sad that it was a change from what I expected. I would rent again, but mileage is a buster. from my home to pickup was already a lot. I wish there was a better package for mileage. Especially for a longer rental. Otherwise, it was a very good choice to rent from Uhaul, and the truck was a champion.

KAREN U. 
Clasificación:
5.0

Friendly staff & clean facility & very reasonable prices for the units .

Steven M.  |  First Impressions 
Clasificación:
5.0

Absolutely top notch customer service! Fantastic!

Nora J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILMA T. 
Clasificación:
5.0

The gentleman working at this location was very polite and kindly showed me how to work certain parts of the truck. Definitely one of your best representatives of your company!

Jillian E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sheryl S.  |  Overall Experience 
Clasificación:
5.0

Great service, great people to deal with. Very quick and efficient service. I was extremely happy renting the truck from UHAUL at that location.

OUSSAMA L. 
Clasificación:
5.0

Entire experience was fast, simple and easy. Staff was professional and very courteous.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
4.0

Refund should post earlier to cc

Nicholas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY D. 
Clasificación:
1.0

Renting at this place has been an absolute nightmare. I am not local, and have been trying to cancel my storage unit remotely for two months. Even though I have received confirmation that my move-out request was processed, I still keep getting charged for the storage unit. I have offered to pay the $100 fee to cut the lock and clean out the space, yet that keeps not happening.

carolyn i.  |  Overall Experience 
Clasificación:
5.0

Everything was well organized no problems what so ever staff was super nice

Jacquelyn G. 
Clasificación:
5.0

They had the truck ready and running!!! Wow I was amazed. Very kind and helpful!!! Thank you !

Timothy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

EMILY MARIE M. 
Clasificación:
5.0

Nothing!

THOMAS M. 
Clasificación:
5.0

People were quick and efficient.

Judy T. 
Clasificación:
5.0

Always great customer service. The employees here genuinely care

Daniel C. 
Clasificación:
5.0

The folks at this facility are very friendly & helpful. When we inadvertently lost our storage reservation there (our fault, not theirs), they checked with other facilities in the area to find a facility with the large unit we needed. We've also rented trucks from this location and have been very pleased with our experience.

James S. 
Clasificación:
5.0

was very easy and fast

william s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence S.  |  First Impressions 
Clasificación:
5.0

I always get good service there i would recommend them to anyone the staff treat me like family

ENEDINA Y. 
Clasificación:
5.0

The employee that checked me in was pleasant. The gentleman that checked me in when I brought the truck back was absolutely awesome

JULIE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawte F. 
Clasificación:
5.0

The folks there were friendly and Professional...I've used U-Haul numerous times, in numerous states and this site and staff rank near the top!!

JAMES C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary A. 
Clasificación:
5.0

Very well run U-Haul store. Their sales associate was very friendly, personable and helpful. I enjoyed working with him on the check-out and the check-in with the truck's return The 15 foot truck was clean, and well maintained. It did have 140,000 miles on it.....and I suspected it would be a disappointing vehicle. But as it turned-out ....all was fine as the truck ran, and stopped as it should. Heat, Air, radio, gauges, and mirrors were good. Nice Store, Nice People, Good Equipment, Accurate Billing,Good Communication with/from Central Reservation/Dispatch.

TERRY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
5.0

The staff was very pleasant and most helpful.

DIANA L. 
Clasificación:
5.0

Nothing!!! This was my first experience with u-Haul and it was great! Cudos to Ms Paula,Mr Robert and chad. Thanks again for it a breeze.

LISA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlotta M.  |  Overall Experience 
Clasificación:
5.0

All was fine. No suggestion

David H. 
Clasificación:
5.0

They were terrific, kind, courteous and very helpful , highly recommend this U Haul moving company. Bless You

ROSANNE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad P. 
Clasificación:
5.0

Nothing to improve!

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

Great customer service from lady at the front desk and the male that pulled truck up and who I dropped it off to.

JASON W. 
Clasificación:
5.0

The truck sounded like it was going to break down as soon as I pulled out of your lot.. it seemed like it was have a hard time the whole time I had it

ROCKY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
5.0

Very good customer service. Explained everything to me.

BRENDA W. 
Clasificación:
5.0

Very friendly and fast service!!

Tiffany S. 
Clasificación:
2.0

I rented out a 15 foot truck for a 1 way trip. Upon arrival they told me I only had 20 foot trucks for - way trips. As I set up the rental in advance and I was running out of time I was forced into paying the significantly higher rate for a truck size I did not need. I feel as though this is a con in order to garner higher sales. I will highly reconsider using uhaul or recommending the service in the future.

MERIT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
2.0

Absolutely no room to drop a 26 ft uhaul off. I had to park almost touching the building on the sidewalk to not block the entire lot.

Brandon L. 
Clasificación:
5.0

Nothing to recommend. Very helpful and cordial

Nyzeth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan D. 
Clasificación:
5.0

Very friendly and helpful employees

RICHARD B. 
Clasificación:
5.0

I didn't know where to park the 20' truck when I arrived after hours to return it. Is there another spot other than the few car parking spots when the truck area is full?

JANET E. 
Clasificación:
5.0

Nothing. The process was quick, easy and simple.

eric S. 
Clasificación:
5.0

Your website is a mess as is your 800 gouhaul phone number - took me 2 hours to switch pickup site - one should not have to call separate routing number for changes - should be able to do on computer at the local sites - They sell a product but have no control over delivery time or place. Service was poor over phone - didn't send email as promised or a text. Local site was great but had no control.

NILE D. 
Clasificación:
5.0

Not sure. Everyones moving and storage requirements and needs vary. So by staying consistent I believe is the key to seccess

RICKY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet E. 
Clasificación:
5.0

Great customer service, easy rental and spotless vehicle!

JULIETTE Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria D.  |  Online Move In 
Clasificación:
5.0

The process was quick and easy for picking it up and bringing it back

PEGGY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel F. 
Clasificación:
5.0

The best location to rent!!! I only use them!!

JOEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

Move for me😁

DIANN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN G. 
Clasificación:
5.0

Paula was amazingly helpful. Don't change a thing

Lee K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Antonio L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Logan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEARLINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole K. 
Clasificación:
5.0

The staff was prompt, courteous and explained the equipment completely before we left. It was all good!

Anne I. 
Clasificación:
5.0

Don't forward phones to a call center. We tried to reach your branch location to ask a question the day we turned in the truck and could never get a hold of you. Call center was not helpful.

CHRISTIAN J. 
Clasificación:
2.0

Customer service is horrible. Chad Camacho is very unprofessional, extremely rude! Extremely poor communication skills! I'm not sure how he is employed there or allowed to be part of the business.

NICOLE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKLYN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD R. 
Clasificación:
5.0

Extremely kind and helpful! They gave us a great experience after our HORRIBLE experience at the Holland Sylvania location. I highly recommend Byrne!

David N. 
Clasificación:
5.0

The lady in the office was wonderful. We were renting the van for an Alzheimer's fundraiser and she offered us a bottle of Gatorade before we left because we were gonna be in the heat all day. The guy who checked us in also was great.

PARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARTER S. 
Clasificación:
5.0

Amazing Family Business. Only Uhaul location I will use. 🙂🇺🇲🙂🇺🇲🙂🇺🇲🙂

CHRISTOPHER K. 
Clasificación:
2.0

Manger of the store double booked my reservation. Major hassle for me

THOMAS R. 
Clasificación:
5.0

The folks at the location were excellent. The people I spoke to from the main U-Haul line were terrible, rude, unhelpful, and actually hung up me. Thank goodness for local business people making your company look better.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary B. 
Clasificación:
5.0

Great staff, service and fast and equipment!!!

RUSSELL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte K. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
5.0

Great experience, good personable and professional people!

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chrishanna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA M. 
Clasificación:
5.0

Puntual

ANA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE S. 
Clasificación:
5.0

Had great experience. Great people to deal with.

Isaac H. 
Clasificación:
5.0

Chris was beyond helpful. Really appreciate his consideration… we drove from New York and he had everything ready for us.

Donnamarie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENDALL N. 
Clasificación:
5.0

Counter person was extremely helpful

George H.  |  First Impressions 
Clasificación:
4.0

Pleasently surprised of location and convenience of renting. Not knowing of any other storage places to compare with.

Ricky L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA C.  |  First Impressions 
Clasificación:
5.0

Nice facility and staff!!!

JAMES R.  |  First Impressions 
Clasificación:
5.0

Wonderful people

Steve V.  |  First Impressions 
Clasificación:
5.0

The staff is very professional & friendly I would definitely recommend U-Haul to anyone looking for storage

LANCE C.  |  First Impressions 
Clasificación:
5.0

Excellent service. Very clean and friendly atmosphere. So glad I came here Paula is just the best at her job

Paula C.  |  First Impressions 
Clasificación:
5.0

Best customer service and help I've experienced in a long time. First class operation Even assisted w loading a huge piece of furniture. Explained everything thoroughly.

andrew f.  |  First Impressions 
Clasificación:
5.0

Nice clean, organized and was very helpful. Great customer service no waiting time.

Leslie H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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