Comentarios del cliente para U-Haul Moving & Storage at Burnet Rd & Hwy 183 S
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage at Burnet Rd & Hwy 183 S
Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos
john s. en
The computer time really slowed down the process. The older hand written records were faster. ;-)
David B. en
Zachary was such a huge help!
Darrell M. en
Make paying for tolls easier! Other than that there not much more you could of done, your team was great! Thank you all, at both locations!
John G. en
Clearly explain charges. We were supposed to have an in-town rental and ended up with charges for 2 different rental periods. We originally had a rental reserved at another location, but they didn’t have our truck. When the reservation was transferred, it turned into a one way reservation instead of in town. When we checked in, the agent said she would adjust the booking to an in town booking so that we wouldn’t have 2 period charges. This didn’t happen and we paid a lot more than we had planned.
Bryan H. en
Very quick! Very nice!
Amy C. en
No suggestions. Just wanted to compliment SyCoiyne Clishaye on her excellent customer skills. Also, another worker found my drivers license in the parking lot and they looked me up and called me to let me know they had it. That was above and beyond the call of duty.
Sara M. en
Everyone we encountered was so very nice and helpful.
Alexandra O. en
Told Simone that we had a rough journey and she made us feel right at home. She was incredibly sweet and helpful! She told us how proud of us she was that me and my fiancé (2 women) moved everything and did all the heavy lifting. It’s always awesome to see an empowering female customer service employee empowering customers! We seriously were with her for less than 5 minutes and her positive attitude made our day! GIRL POWER!
Kimberly L. en
Helpful and friendly staff
robert W. en
Excellent install experience, perhaps a comfortable waiting area would be the only thin I can think of to make it better.
Robert M. en
Very happy with my experience. Needed a trailer fast and they were.
Gary B. en
Great staff, professional yet friendly and polite. They really made it a much better experience for us.
Joe D. en
I had wonderful service. I will highly recommend the 183/Burnet Rd. location. I will use this location again. Thank you, Joe
Jennifer F. en
10/10 Only issue is lack of elevator which made for some creative carrying when I first brought my storage in, but by no fault of their own. Definitely would recommend
Richard H. en
Very friendly!
ashley H. en
Staff was very welcoming and kind.
Karen B. en
No improvements, They were just great.
Eugene A. en
Everyone was very nice
Michael D. en
Employees are great!
Daniel S. en
The man who helped us get the truck ordered was great. We had a very positive experience because of him.
Shirley M. en
I was 100% pleased with this U-Haul business. The manager and staff were wonderfully helpful and friendly. It is a well-run operation with expertise for all your storage and moving needs. GREAT PEOPLE
Terese F. en
Every staff member is professional, friendly and helpful. I was almost sorry i cleaned out my storage room because I enjoy visiting the property! Special thanks to Simone.
marc l. en
large slide door never really appeared to be open when i came during regular hours. I paid extra for after hours access and did not expect them to open then.
Angelo M. en
Great service
Angelo M. en
Very friendly and great service!
Michelle C. en
Would definitely rent a U-Box for my next move.
robert l. en
A smooth and pleasant experience!
ruggero law firn p. en
They made it very easy throughout process.
renee k. en
Beware this location will take your payment out of your account without your permission.
Barbara W. en
All staff was very helpful and friendly
Brenda D. en
My only concern was the fact that there is no elevator it was a little difficult to bring the stuff up to the second floor.
Michael J. en
The whole Staff at this location is superior!! Their help and professionalism during my stressful days was extremely appreciated!! Sincerely, Michael Jackson
joe d. en
Courtney was efficient, knowledgeabe and polire. Thx !
Bill W. en
Thank you.
chris b. en
Very old facility. Interior storage unit hallways were tight and difficult to get anything of size in to the unit. Staff was extremely helpful and friendly though.
MICHELLE H. en
Everything was great until I had 3 large boxes full of mouse droppings and things chewed upon of which there was no food stored in the storage room . Such an awful feeling not to know what was clean!
CARLA C. en
The staff were helpful, but the storage unit facility was not cool, the temperature read 94 degrees, but the thermostat was set to 72. Had to find another location that was really climate controlled
Christopher R. en
it was great
BENNY F. en
Had a run in with one of the shop guys . There are no signs for employee parking and storage parking. It was handled by the it was very nice. The storage room always seemed warmer than they said.
JANE M. en
I finally cleaned out and gave up the storage unit that my mother had for years. The staff was always nice and the place was safe and secure. I rented a truck and that was easy too. Thanks!
PAT F. en
*Mice and bugs in controlled climate unit. *Comment-UHaul might consider reimbursing prorated rental rate in at least weekly increments, esp if unit rented and receiving "double" rental rate!