Customer Reviews for U-Haul Moving & Storage at Belt Blvd
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

627 reviews

351 E Belt Blvd   Richmond, VA 23224
(Across From Southside Plaza)

(804) 231-0743

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Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(804) 231-0743

351 E Belt Blvd
Richmond, VA 23224
(Across From Southside Plaza)

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Shakirah A.  |  Overall Experience 
Rating:
5.0

Manager and staff are great!

jesse d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wanda S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvette B.  |  Overall Experience 
Rating:
1.0

I don't like talking workers about me and then hear it from other people saying I'm nasty if that's how you Run a business. Good luck with you because I would never recommend and I got photos. That says you guys don't even know how. To do the proper infestation because there's a lot of that going on. If somebody got hurt on your property I would stand up and testify for them

MARIA V.  |  Overall Experience 
Rating:
5.0

Great experience great ppl

CHRISTIAN B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crissy R.  |  Online Move In 
Rating:
5.0

Just needs to get fence fixed in the back. Something has knocked it down. It is open for unwanted guess but excellent on everything else

VANNALETITIA F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Earlene M.  |  First Impressions 
Rating:
5.0

Very Good Place

Latosha W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES C.  |  Online Move In 
Rating:
4.0

My unit 391 got flooded over the summer after intense heavy rains. The driveway of my unit has a decline at the other end so heavy rains causes water to rush again the pull up gate and water goes under and into my unit. I had a lot of water damage to my coffee tables and a brand new mattress molded. I didn’t have insurance. I noticed other aisles the drive way is more even.

RONALD F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Montel P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bobbinette W.  |  Overall Experience 
Rating:
5.0

Everyone was friendly and easy to understand. And fast! I was there 45minutes before time and was still helped within seconds.

Dawn C.  |  Online Move In 
Rating:
5.0

Everything was great, really appreciate it

Patrice H.  |  First Impressions 
Rating:
5.0

I will always use this facility in the future should I need storage. Andrew was very polite and helpful.

Lisa B.  |  Overall Experience 
Rating:
5.0

I will use this u hall again

ELLEN M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DuEwa W.  |  Overall Experience 
Rating:
5.0

The best U-haul I have ever been to.

LACHELLEVANECCIE A.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shyheim G.  |  Overall Experience 
Rating:
5.0

The Manager went beyond and over! I will recommend everyone to go there!

Alexandria J.  |  First Impressions 
Rating:
5.0

The Manager went over and beyond! I'm so Grateful!

Alexandria J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shuvonda f.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ahmad J.  |  First Impressions 
Rating:
5.0

The manager was friendly and informative. You keep up the good work Andrew!

Nicole J.  |  First Impressions 
Rating:
5.0

Outstanding service and customer support!!!

Ed H.  |  Overall Experience 
Rating:
5.0

Andrew and his staff are nice and helpful I give the ten stars

Donna H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stanley k.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maceo V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carl K.  |  First Impressions 
Rating:
5.0

Above and beyond! Andrew is not only an excellent manager but he's an excellent person. I will recommend this facility to all of my associates.

Keisha W.  |  Overall Experience 
Rating:
4.0

Overall experience was good

Aunetta G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tasha B.  |  First Impressions 
Rating:
5.0

All the staff were amazing and very helpful

Jessica a.  |  First Impressions 
Rating:
5.0

Good fast service Was able to answers all questions I asked. Great job

Darin G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karen K.  |  First Impressions 
Rating:
5.0

Andrew at the U-Haul on East belt boulevard Richmond Virginia was excellent as the manager and the head man over there he was polite he was sympathetic he had great empathy for my situation it was not a bad or ill statement or facial expression or anything that he gave me he had excellent customer service as well as all of his employees under him I would highly recommend him to continue one of the ladder with the U-Haul company as well as his team I read them as a number one you all administrative and yes I will definitely refer them to any of my people especially during this time of recession and pandemic God bless Andrew you are number one

Nicole L.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Melvin J.  |  Overall Experience 
Rating:
5.0

Great customer service.

David R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANICE W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laquetta C.  |  Overall Experience 
Rating:
5.0

Customer service was great.

KENT W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa B.  |  First Impressions 
Rating:
4.0

Not all of the employees were accommodating.

Jacqueline R.  |  Overall Experience 
Rating:
5.0

I have had my storage for over 10 years and have been very satisfied and will use them again if I need to.

ANTIONETTE B.  |  Overall Experience 
Rating:
5.0

I appreciate your help and thank you for providing a safe space for my things.

BRANDI U.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDI U.  |  Overall Experience 
Rating:
5.0

Elijah was exceptional in his service

Elijah M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lameika B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Collin J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CORNELIA J.  |  First Impressions 
Rating:
5.0

I have rented storage units before but this Experience was far the best ever. The staff was friendly every time I interacted with them. Uhaul have a great team at the Southside branch on belt boulevard. If ever I need storage again Uhaul belt boulevard will have my business. Thanks again.

Mandy C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexandria J.  |  First Impressions 
Rating:
3.0

Need to clean up around storage buildings better

Allen L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DONNA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clarissa P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Frederick P.  |  Overall Experience 
Rating:
5.0

The staff at the East Belt Boulevard location made this experience personable and easy for me and my unique situation. I can't tell you how thankful I am to have had their assistance. I think they all deserve a raise! Especially the nice lady with the short hair and Andrew Deluca-rios. Thank you all so much.

Kasey K.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MAYA G.  |  Overall Experience 
Rating:
4.0

Other than my putting the lock on wrong….leaving the storage unsecure…. It was the cleanest U- Haul Storage I have ever seen…. So thanks for that~

Emma B.  |  Overall Experience 
Rating:
5.0

Great Customer Service Rep ~

Emma B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Montel P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kamece A.  |  Overall Experience 
Rating:
5.0

Had no problems while my stuff in storage. Thank you.

Anita R.  |  Overall Experience 
Rating:
5.0

Elijah was very helpful and had excellent customer service

Cierra J.  |  Overall Experience 
Rating:
5.0

Good Job 👍

Danny J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janice w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denisha S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joyce M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDI U.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS M.  |  Overall Experience 
Rating:
5.0

Number One moving and storage in the united states'

Wynter tire M.  |  First Impressions 
Rating:
2.0

Staff was rude, and gate was not working properly. Also staff would not aid in entrance

Willie J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole L.  |  First Impressions 
Rating:
5.0

Thanks so much I really appreciate the services

KIA MICHELLE W.  |  First Impressions 
Rating:
5.0

The staff was courteous helpful and very pleasant

Mr M.  |  First Impressions 
Rating:
5.0

Thank you

Joyce L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnathan T.  |  Overall Experience 
Rating:
5.0

Staff very helpful ..

Lynn B.  |  Overall Experience 
Rating:
5.0

I was given top notch customer service both over the phone (local) and face to face. I never experienced anything abnormal both times I went to the storage center. I am the most pleased and look forward to referring UHaul and or using them again. Thank you

Kenya R.  |  Overall Experience 
Rating:
4.0

Guy over charged me when working on two things at a time but my daughter was able to get that corrected so I am glad for that .

Mary B.  |  Overall Experience 
Rating:
5.0

Andrew very nice an helpful

Harold L.  |  First Impressions 
Rating:
5.0

Like I said Lansing his crew over there at Top Notch I can have some good people they've done some real nice stuff I was actually in the hospital one time I ran into an emergency and I'd rented a truck for a week and they were nice enough to come back and get it right at the hospital and they've known me for years and they always help me move you know every couple years when I got to move from one unit to the next and I always good guys then I think that's what U-Haul wants to be a good American company like it's

James L.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Ryan G.  |  Overall Experience 
Rating:
5.0

Very friendly

Mary B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELVIN J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

George B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lawanda M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHERYL M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rosevelt J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EMILIO L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karl H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna H.  |  First Impressions 
Rating:
5.0

I want thank you all for helping me in time of need.May God bless y'all in 2023.Thanks

MARGIE P.  |  Overall Experience 
Rating:
1.0

Didn't Sine for the unit Manager book unit to my name with out my permission charge my card with out my permission consider as fraud by law 2 weeks later the unit is still lock with a u haul lock but the start charge my card cut of previously my locks don't even return new locks that they cut of my locks cost me +-$70 Manager name lance threads me I call hq but they say they put that on file someone will contact me so I'm still waiting But pay for a lock unit don't think that's Wright

Antonio L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Thomas C.  |  First Impressions 
Rating:
1.0

They forgot to put my move out in the system, then charged me, and then tried to charge my account without my permission for way more than what I was even paying in the first place, so no, I will never use U-Haul again and no I would never recommend U-Haul

Shakita P.  |  Overall Experience 
Rating:
1.0

The staff there is very unprofessional, I would never use it again. The truck engine light was on, I was told there was an issue and it was fixed before I took the truck. The issue was it fixed which caused more gas consumption than it was suppose to. I know because I used a truck before same distance. Also there are people sleep in the units with the doors up in plain view during the day and evening.

SAIYD NAEEM TERE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Na Deda F.  |  Online Move In 
Rating:
5.0

Thank you for everything I really appreciate it. And you guys have a merry merry Christmas and a happy New Year peace

Kenneth P.  |  Overall Experience 
Rating:
5.0

Great place to store things , everything was taken well care of when it was time to get things out of storage.

RAQUONLAMONT I.  |  Overall Experience 
Rating:
5.0

Great service. Very helpful staff. Good problem solvers

Lynn B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BORISKEVIN R.  |  Overall Experience 
Rating:
3.0

Thanks UHaul They csn add more cameras

L'roy W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Debbie E.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Stefan H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hasan S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Debbie E.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Christian W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shirley H.  |  First Impressions 
Rating:
5.0

Entire staff was polite, helpful, friendly, and over all very efficient. I would give them a 10 out of 10.

MITZI B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

fabian j.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lanora G.  |  First Impressions 
Rating:
3.0

I just think the security there is not to par… the gate was always open.. never used the clicker since it was open and you had people there that isn’t part of the storage begging and hustling (which I do and don’t mind) but if someone was there like that it meant they came and went as they pleased into the storage facility…. Other than that it was easy to get the unit and easy to “move out “ of the unit. The unit was pretty clean and there is nothing you can do about bugs on an outdoor storage. And I think that is about it on the actual unit….

Karen H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Celyon F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kellye R.  |  First Impressions 
Rating:
3.0

Some things had mold on them had to throw away

Devonya A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danny J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Camara w.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

wasley l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sierra g.  |  Overall Experience 
Rating:
1.0

Manager and staff very rude nonchalant with customers.I moved into a storage it took 30 minutes going back and forth with the manager other worker laughed in my face when I tried to fix the problems she couldn't do anything I needed the manager very unprofessional. The manager then told me that he didn't have to give me the free 30 days because he was tired of people coming in getting storage and using it for 30 days. then he stronger demanded asking me how long I would be renting.Im trying to find another place asap....

Henry G.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jalen H.  |  Overall Experience 
Rating:
3.0

So far so good

Eugene R.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Kamylah g.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KAMYLAHDANE-EQUE G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lynnette R.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Cherese B.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Michael M.  |  Overall Experience 
Rating:
1.0

Truck reservations was not ready Could not get help with storage

Tiffany J.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane D.  |  Overall Experience 
Rating:
2.0

I had closed my storage unit back in April 2022 they continued to try to bill me afterwards. I called and went to the store several times and told that it was going to be taken care of. They officially closed my unit on July 29,2022. This is the worse still have not received my deposit back.

SHANTELTAQUANIA D.  |  Overall Experience 
Rating:
5.0

Uhaul is on high demand. The employees were patient, efficient and attentive to the custo.er,'s needs

teresa w.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Melissa C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary P.  |  Overall Experience 
Rating:
1.0

The facility was not safe. My unit was broken into. Thousands of dollars of my personal items was stolen

NICOLE YOLANDA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph S.  |  Overall Experience 
Rating:
3.0

There were mice and rodents in my unit. Next time I would use a inside climate controlled unit instead.

Dominique H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph S.  |  First Impressions 
Rating:
4.0

Came into couples problems. Nothing too serious.

Anita R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Melissa C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darlene J.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Delisha H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Crystal J.  |  First Impressions 
Rating:
5.0

Scott Smiley was super helpful and friendly

William C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edna H.  |  Overall Experience 
Rating:
5.0

Great and friendly and knowledgeable customer service

Drema A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sami b.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ALEXANDERWOODSON P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURA S.  |  Overall Experience 
Rating:
1.0

I had so many problems with uhaul during my experience from rude store workers like Monique to not being able to see footage of where I think my unit was broken into after reporting that staff and my unit had no camera near by, then reporting was a mess and took months and was only resolved by Mr Smiley after accidentally bumping into him... he took care of me, but I wouldn't trust the this would work twice if necessary, not enough staff in the unit, it was a whole hot mess and if presented with the option to use another competitor before uhaul at the same price I would try them next time and I would only use uhaul if not given any other option but uhaul, I'm just being honest

LAWRENCE O.  |  Overall Experience 
Rating:
4.0

Raheem was one person at the desk doing 4 jobs alone. HE was very friendly, hard working and professional work a beautiful smile.

JUSTINA EVETTE J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Raven G.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shawnnette S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melkwan L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francis R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

wannda j.  |  First Impressions 
Rating:
5.0

i just think that the price was a lil to much. but besides that it was very convenient for me.

Lawanda R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

i'keia h.  |  Overall Experience 
Rating:
5.0

my experience with U haul was very easy going. The rate was excellent compared to other storage units. I would definitely recommend them

pamela k.  |  Overall Experience 
Rating:
4.0

They had put a dead bult on it and ive always paid on time was upset

donna c.  |  Overall Experience 
Rating:
5.0

Excellent staff!

BLAIR P.  |  Overall Experience 
Rating:
5.0

Hello my name is Tiara Russell and I want you to know that I had an amazing experience with this company Service out of my storage was at the Belmont belt Boulevard the manager dare she was outstanding I don’t remember her name but I do know that she is a small figured woman with dreads and she was outstanding I was grateful to have her

Tiara R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MACEOJEROME V.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Catherine G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES D W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEVEN ORLANDA G.  |  First Impressions 
Rating:
3.0

More staff is needed on a Saturday morning instead of 1 person.

Lawanda M.  |  Overall Experience 
Rating:
1.0

I was paying for a climate controlled storage unit. The unit was not climate controlled as evidence by my furniture developing mildew on it. The unit did not have a light in it. Kira who works in the office was very nice and helpful and is the only reason I would consider coming back to this facility. She deserves a raise.

Katherine B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tenika H.  |  Overall Experience 
Rating:
5.0

Súper

YANIRA G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cassandra J.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Anthony G.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

FRANKLIN L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZENAIDA MARIA R.  |  Overall Experience 
Rating:
5.0

The manager is truly "AWESOME", my experience was excellent. Therefore I will continue to keep coming back. She goes above and beyond! Thank you Ms. Leawood for my wonderful experience.

Teresa J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

demetrice H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wesley A.  |  First Impressions 
Rating:
1.0

I dont.care anything about your feed back only thing i.want.is my money.back for a storage I never use or put anything in it just put a lock never ope the storage and the.camera is not going to lie it will show i.put the lock never one open the storage and not once put anything in their.so.i will be taking further action on this matter.

RUBY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dekeitha S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jewel w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELOISE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RASHEED JAMAL C.  |  First Impressions 
Rating:
3.0

Lots of garbage at the dumpster. When U-haul changed the doors and I finally moved my items out of the three units I'd had, there were lots of items missing and I could see where the staff that had access went through things and removed items. The company should make all units climate control and indoors.

CAROLYN H.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Nicholas S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rose J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tarsharn R.  |  Overall Experience 
Rating:
2.0

The staff used to be friendly but my experience yesterday was that this is no longer true, especially Monique

LAWRENCE O.  |  First Impressions 
Rating:
4.0

Staff was nice and helpful.

Dominique F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwayne C.  |  Overall Experience 
Rating:
2.0

I rented a storage unit for a friend, whose contact information was registered with the rental office, on July 21. He removed all items and returned the key on August 12. However, I continued to receive emails demanding that additional rent be paid and threatening a lien on the nonexistent contents of the unit. I called the Belt Blvd office twice, on August 24 and September 4, asking that the account be closed. Each time someone said that they would close it, but the harassing emails continued until a final call was made September 15. This was over a month after the unit was emptied and key returned. An email to U-Haul customer service also went unanswered.

Owen L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pamela k.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lawanda M.  |  First Impressions 
Rating:
3.0

Not any larger storage units.

Sabrina S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dominique F.  |  First Impressions 
Rating: