very good staff.very helpful.
Nannie W | First Impressions
Customer Reviews for U-Haul Moving & Storage at Belt Blvd
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
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Recommend 3 friends
JOHN W | First Impressionsvery nice experience as always
Ruth T | First ImpressionsIt was ok, but I did find a lot of rat poop on my belongings and somethings were mildewed. Other than that it was ok and convenient.
Ta'keisha M | Overall ExperienceThey cleaned my unit out without letting me know when I was in the hospital. We had a verbal agreement. It wasn't even in auction status so I'm getting with my lawyer.
Sechemlia W | Overall ExperienceMany spiders in the storage unit
MAQUISHASHONDRE G | Overall ExperienceGood friendly manager and the staff always handled my needs and I will miss them very much incase I need a storage definitely I will come back and if my friends needs one I will recommend them too.
Ali S | Overall ExperienceThanks for allowing me to do business with you9ohzgdxx45xk
Kenneth S | Overall ExperienceEverything was on time and convenient for me
Tracey M | Overall ExperienceYou all were very accommodating and very helpful and nice. Thank you so much for everything.
Carl K | Overall ExperienceGracias
Ronda T | Overall ExperienceU haul staff very helpful
MARY J | First ImpressionsThe staff is helpful and very friendly. We drove up and loaded/unloaded with ease because all are ground level.
david F | Overall ExperienceAndrew was always extremely accommodating, helpful and patient, However I had a theft that was unresolved in addition to offense being down for quite some time not being secure or safe.
Kimberly A | Overall ExperienceEveryone was super friendly and helpful
Ashley B | Overall ExperienceThe staff was very friendly and efficient-I was in and out. Plus, they answered my questions and were very courteous.
david F | First ImpressionsGreat facility and great staff !
Steven K | Overall ExperienceExcellent service, provided exactly what We needed!
Edith S | Overall ExperienceI'm very thankful for the high level of support and service I received from every member of the team, both in California and Virginia. Your overall level of organization is outstanding given all the moving parts….no pun intended.
Steven K | First ImpressionsStaff was great, atmosphere great.
Loretta C | Overall ExperienceManagement is always so rude. But thanks for all the years my mom has been here 24 years of storage help
JOYCE M | Overall ExperienceThe lights inside the storage we're not worki
Micheal P | Overall ExperienceIt served its purpose
Rosslyn J | Overall ExperienceManager and staff are great!
jesse d | Overall ExperienceI don't like talking workers about me and then hear it from other people saying I'm nasty if that's how you Run a business. Good luck with you because I would never recommend and I got photos. That says you guys don't even know how. To do the proper infestation because there's a lot of that going on. If somebody got hurt on your property I would stand up and testify for them
MARIA V | Overall ExperienceGreat experience great ppl
CHRISTIAN B | First ImpressionsJust needs to get fence fixed in the back. Something has knocked it down. It is open for unwanted guess but excellent on everything else
VANNALETITIA F | First ImpressionsVery Good Place
Latosha W | First ImpressionsMy unit 391 got flooded over the summer after intense heavy rains. The driveway of my unit has a decline at the other end so heavy rains causes water to rush again the pull up gate and water goes under and into my unit. I had a lot of water damage to my coffee tables and a brand new mattress molded. I didn't have insurance. I noticed other aisles the drive way is more even.
RONALD F | Overall ExperienceEveryone was friendly and easy to understand. And fast! I was there 45minutes before time and was still helped within seconds.
Dawn C | Online Move InEverything was great, really appreciate it
Patrice H | First ImpressionsI will always use this facility in the future should I need storage. Andrew was very polite and helpful.
Lisa B | Overall ExperienceI will use this u hall again
ELLEN M | Overall ExperienceThe best U-haul I have ever been to.
LACHELLEVANECCIE A | Overall ExperienceThe Manager went beyond and over! I will recommend everyone to go there!
Alexandria J | First ImpressionsThe Manager went over and beyond! I'm so Grateful!
Alexandria J | Overall ExperienceThe manager was friendly and informative. You keep up the good work Andrew!
Nicole J | First ImpressionsOutstanding service and customer support!!!
Ed H | Overall ExperienceAndrew and his staff are nice and helpful I give the ten stars
Donna H | Overall ExperienceAbove and beyond! Andrew is not only an excellent manager but he's an excellent person. I will recommend this facility to all of my associates.
Keisha W | Overall ExperienceOverall experience was good
Aunetta G | First ImpressionsAll the staff were amazing and very helpful
Jessica a | First ImpressionsGood fast service Was able to answers all questions I asked. Great job
Darin G | First ImpressionsAndrew at the U-Haul on East belt boulevard Richmond Virginia was excellent as the manager and the head man over there he was polite he was sympathetic he had great empathy for my situation it was not a bad or ill statement or facial expression or anything that he gave me he had excellent customer service as well as all of his employees under him I would highly recommend him to continue one of the ladder with the U-Haul company as well as his team I read them as a number one you all administrative and yes I will definitely refer them to any of my people especially during this time of recession and pandemic God bless Andrew you are number one
Nicole L | Overall ExperienceGreat customer service.
David R | Overall ExperienceCustomer service was great.
KENT W | First ImpressionsNot all of the employees were accommodating.
Jacqueline R | Overall ExperienceI have had my storage for over 10 years and have been very satisfied and will use them again if I need to.
ANTIONETTE B | Overall ExperienceI appreciate your help and thank you for providing a safe space for my things.
BRANDI U | First ImpressionsElijah was exceptional in his service
Elijah M | First ImpressionsI have rented storage units before but this Experience was far the best ever. The staff was friendly every time I interacted with them. Uhaul have a great team at the Southside branch on belt boulevard. If ever I need storage again Uhaul belt boulevard will have my business. Thanks again.
Mandy C | Overall ExperienceNeed to clean up around storage buildings better
Allen L | Overall ExperienceThe staff at the East Belt Boulevard location made this experience personable and easy for me and my unique situation. I can't tell you how thankful I am to have had their assistance. I think they all deserve a raise! Especially the nice lady with the short hair and Andrew Deluca-rios. Thank you all so much.
Kasey K | First ImpressionsOther than my putting the lock on wrong….leaving the storage unsecure…. It was the cleanest U- Haul Storage I have ever seen…. So thanks for that~
Emma B | Overall ExperienceGreat Customer Service Rep ~
Emma B | First ImpressionsHad no problems while my stuff in storage. Gracias.
Anita R | Overall ExperienceElijah was very helpful and had excellent customer service
Cierra J | Overall ExperienceGood Job 👍
Danny J | Overall ExperienceNumber One moving and storage in the united states'
Phillip M | First ImpressionsStaff was rude, and gate was not working properly. Also staff would not aid in entrance
Willie J | Overall ExperienceThanks so much I really appreciate the services
KIA M | First ImpressionsThe staff was courteous helpful and very pleasant
Mr M | First ImpressionsGracias
Joyce L | Overall ExperienceStaff very helpful ..
Lynn B | Overall ExperienceI was given top notch customer service both over the phone (local) and face to face. I never experienced anything abnormal both times I went to the storage center. I am the most pleased and look forward to referring UHaul and or using them again. Gracias
Kenya R | Overall ExperienceGuy over charged me when working on two things at a time but my daughter was able to get that corrected so I am glad for that .
Mary B | Overall ExperienceAndrew very nice an helpful
Harold L | First ImpressionsLike I said Lansing his crew over there at Top Notch I can have some good people they've done some real nice stuff I was actually in the hospital one time I ran into an emergency and I'd rented a truck for a week and they were nice enough to come back and get it right at the hospital and they've known me for years and they always help me move you know every couple years when I got to move from one unit to the next and I always good guys then I think that's what U-Haul wants to be a good American company like it's
James L | First ImpressionsVery friendly
Mary B | First ImpressionsI want thank you all for helping me in time of need.May God bless y'all in 2023.Thanks
MARGIE P | Overall ExperienceDidn't Sine for the unit Manager book unit to my name with out my permission charge my card with out my permission consider as fraud by law 2 weeks later the unit is still lock with a u haul lock but the start charge my card cut of previously my locks don't even return new locks that they cut of my locks cost me +-$70 Manager name lance threads me I call hq but they say they put that on file someone will contact me so I'm still waiting But pay for a lock unit don't think that's Wright
Antonio L | First ImpressionsThey forgot to put my move out in the system, then charged me, and then tried to charge my account without my permission for way more than what I was even paying in the first place, so no, I will never use U-Haul again and no I would never recommend U-Haul
Shakita P | Overall ExperienceThe staff there is very unprofessional, I would never use it again. The truck engine light was on, I was told there was an issue and it was fixed before I took the truck. The issue was it fixed which caused more gas consumption than it was suppose to. I know because I used a truck before same distance. Also there are people sleep in the units with the doors up in plain view during the day and evening.
SAIYD N | Overall ExperienceThank you for everything I really appreciate it. And you guys have a merry merry Christmas and a happy New Year peace
Kenneth P | Overall ExperienceGreat place to store things , everything was taken well care of when it was time to get things out of storage.
RAQUONLAMONT I | Overall ExperienceGreat service. Very helpful staff. Good problem solvers
Lynn B | First ImpressionsThanks UHaul They csn add more cameras
L'roy W | Overall ExperienceEntire staff was polite, helpful, friendly, and over all very efficient. I would give them a 10 out of 10.
MITZI B | Overall ExperienceI just think the security there is not to par… the gate was always open.. never used the clicker since it was open and you had people there that isn't part of the storage begging and hustling (which I do and don't mind) but if someone was there like that it meant they came and went as they pleased into the storage facility…. Other than that it was easy to get the unit and easy to "move out " of the unit. The unit was pretty clean and there is nothing you can do about bugs on an outdoor storage. And I think that is about it on the actual unit….
Karen H | Overall ExperienceSome things had mold on them had to throw away
Devonya A | Overall ExperienceManager and staff very rude nonchalant with customers.I moved into a storage it took 30 minutes going back and forth with the manager other worker laughed in my face when I tried to fix the problems she couldn't do anything I needed the manager very unprofessional. The manager then told me that he didn't have to give me the free 30 days because he was tired of people coming in getting storage and using it for 30 days. then he stronger demanded asking me how long I would be renting.Im trying to find another place asap....
Henry G | First ImpressionsSo far so good
Eugene R | Online Move InTruck reservations was not ready Could not get help with storage
Tiffany J | Online Move InI had closed my storage unit back in April 2022 they continued to try to bill me afterwards. I called and went to the store several times and told that it was going to be taken care of. They officially closed my unit on July 29,2022. This is the worse still have not received my deposit back.
SHANTELTAQUANIA D | Overall ExperienceUhaul is on high demand. The employees were patient, efficient and attentive to the custo.er,'s needs
teresa w | First ImpressionsThe facility was not safe. My unit was broken into. Thousands of dollars of my personal items was stolen
NICOLE Y | Overall ExperienceThere were mice and rodents in my unit. Next time I would use a inside climate controlled unit instead.
Dominique H | Overall ExperienceCame into couples problems. Nothing too serious.
Anita R | First ImpressionsScott Smiley was super helpful and friendly
William C | First ImpressionsGreat and friendly and knowledgeable customer service
Drema A | Overall ExperienceI had so many problems with uhaul during my experience from rude store workers like Monique to not being able to see footage of where I think my unit was broken into after reporting that staff and my unit had no camera near by, then reporting was a mess and took months and was only resolved by Mr Smiley after accidentally bumping into him... he took care of me, but I wouldn't trust the this would work twice if necessary, not enough staff in the unit, it was a whole hot mess and if presented with the option to use another competitor before uhaul at the same price I would try them next time and I would only use uhaul if not given any other option but uhaul, I'm just being honest
LAWRENCE O | Overall ExperienceRaheem was one person at the desk doing 4 jobs alone. HE was very friendly, hard working and professional work a beautiful smile.
JUSTINA E | First Impressionsi just think that the price was a lil to much. but besides that it was very convenient for me.
Lawanda R | Overall Experiencemy experience with U haul was very easy going. The rate was excellent compared to other storage units. I would definitely recommend them
pamela k | Overall Experience