Customer Reviews for U-Haul Moving & Storage at Belcher Rd

Clasificación:

5.0

Unless you want to serve coffee and doughnuts to your customers, I can`t think of any improvements. The rental and return was very quick and easy.

Clasificación:

5.0

MaryAnn was so helpful, friendly, and always was there when I had questions. The facility is cleaned and well maintained. I would highly recommend.

Clasificación:

5.0

The sweetest lady, she bent over backwards to help us cause it was my sons birthday. She did everything quick easy and very professional. Would recommend her to everyone

Clasificación:

5.0

Stop using the thrift store in Dunedin where I was supposed to pick my trk up. Moving is stressful enough only to find a major problem when you go to get your truck.

Clasificación:

5.0

Very friendly and helpful

Clasificación:

5.0

The lady that ran the place was awesome!

Clasificación:

5.0

I rent one of the vans every so often and I prefer to only go to this location because of the managerial staff. They are very thorough, helpful, professional and nice.

Clasificación:

1.0

I was scheduled to pick up a truck in the middle of the night at all earlier in the early morning about 5:00 I came to pick up the truck I did the check in through my phone I uploaded my driver's license they gave me the code I got the key out of the box the next morning at about 8:00 all that morning about m okay ⁹

Clasificación:

5.0

Mary is the best!!

Clasificación:

5.0

Fantastic facility Very well taken care of. Maryanne was awesome to work with.

Clasificación:

5.0

Amazing personality and knowledge!!

Clasificación:

5.0

Maryann was extremely helpful with my rental of storage space and the return of my rental truck. The grounds are very clean and secure. I would recommend her services to anyone moving to the Largo area.

Clasificación:

1.0

good luck there

Clasificación:

5.0

The manager on site is FANTASTIC. Always willing to help in any way she is able. Could not ask for a better manager anywhere. Makes for a nice place to do business.

Clasificación:

5.0

Why cant the app or website upload pictures as intended? The experience using either one will ensure I never use these features again

Clasificación:

5.0

Very clean facility and friendly staff.

Clasificación:

5.0

wonderfully easy time opening the storage unit and turning in my truck. After a 7 day haul, it was nice to have everything go so smooth

Clasificación:

5.0

The lady who helped me was super friendly, patient and kind. It was a great experience overal...

Clasificación:

5.0

Mary Anne was very positive, informative and friendly .

Clasificación:

5.0

Mary Ann is awesome great customer service. Made my experience nice quick and easy ! Gracias

Clasificación:

5.0

Mary Ann is great! Thank you for everything!

Clasificación:

3.0

There is a dumpster right in front of my storage and another person’s storage unit which made it hard for both of us to workout the space and time to get to our storage.

Clasificación:

3.0

I believe the Uhaul organization owe us a few thousand dollars for the one way trip to Florida. Tech broke down and what would have been a 15 hr trip turned to 24hrs.

Clasificación:

5.0

Property manager was very professional and made me feel welcome.

Clasificación:

4.0

Too bad you don't refund when people move out early. In our case it was two weeks.

Clasificación:

5.0

Nothing, all good. This is best storage and rental site I ever used. As a military retiree I've experienced a number of moving sites, this is one A1 and top notch ðŸ'Œ ðŸ'

Clasificación:

5.0

Great people to work with, all were very helpful, great team of people

Clasificación:

5.0

Maryanne is an awesome person and we really enjoyed meeting and working with her. The restrooms were impeccable. The whole experience was better than expected, thanks to Maryanne.

Clasificación:

5.0

Awesome job by the uhaul team,very professional and extremely helpful, you couldn't ask for more,thank you Uhaul

Clasificación:

5.0

Mary Anne was great. She truly cares about her customers. We enjoyed working with her on the return of the truck as well as securing our storage unit. Kudos to Mary Anne.

Clasificación:

2.0

Your billing is incorrect and your information when I call no one has called me back I've been trying to get you for more than a week not very happy with your service

Clasificación:

5.0

Reserved storage at a different Uhaul facility was not available. What do you do with the loaded truck and you are told you can't use the reserved unit. I called the storage scheduler number and Christine got us hooked up with the Belcher Rd facility. Mary Anne, the facility manager took over when we arrived and was great. We have a unit and are getting the truck unloaded. We were told we could drop off the truck there but it is not a drop-off location. Mary Anne said not to worry, we will get that fixed after we get the truck unloaded. Thanks to Mary Anne for all her help.

Clasificación:

5.0

If I ever need storage, I'll always go back to U-Haul at Belcher Rd because Mary Anne Holland is the best! She goes above and beyond and wants everyone happy. She always had lengthy conversations with my husband. All staff are trained and expected to live up to her high expectations. Check them out before going elsewhere, you won't be sorry! We used storage for 6 yrs at this location.

Clasificación:

5.0

Very pleased with Services of Maryann and her staff at this Facility. Excellent experience. Gracias.

Clasificación:

5.0

Everything was so well organized. I got nothing.

Clasificación:

5.0

Maryann and Wanda are great.

Clasificación:

5.0

Marry Anne Holland is a nice person and has an excellent service to the customers at the u haul facility.

Clasificación:

5.0

Very friendly and helpful 👌

Clasificación:

5.0

Maryanne Holland Is the best. She is very professional, friendly, attentive, she solved all my doubts and helped me a lot with my problems.

Clasificación:

2.0

The lady was rude. Did not inform me that she would be taking a picture of my Id on HER phone. When I told her that the gas was not correct as on the log she basically shruged it off and told me take a picture and uploaded it bit wouldnt explain to me how. When asked about things on the truck she stated she had no clue. I jist think of someone works here they should have knowledge of how to use the truck and show the customer how to upload a picture to the uhaul site? Then she said I could leave the trick with the gate button on the key and of course that thing dodnt work so when I troed to retyrn that night I coyldnt get in and had to call and speak to someone and waot to deal with all that! All in all very poor location and experience.

Clasificación:

5.0

Maryanne is wonderful .always happy to help Great experience very satisfied.

Clasificación:

5.0

The staff, especially Maryanne Holland was always helpful and answered any questions I had.

Clasificación:

5.0

Maryann was very awesome and great helping me choose the right price for the storage unit that I need And the size is what I need for all my storage Mary Ann is a good customer service representative very kind and sweet helping me choose my storage and prices ..... Thank you Diana Ramirez

Clasificación:

5.0

Everything was good! Very good service. Mary is excellent! The truck was just like new. Will use again!

Clasificación:

5.0

Don't change anything

Clasificación:

5.0

Maryanne and her staff always go above and beyond! I had to move my school stuff from school to a storage unit for a few months until I was able to get into new school. Then I needed to rent a haul truck to get everything out of storage to my new school. Everything went smooth and Maryanne relieved a lot of stress for me. I will definitely continue to use this facility in the future!

Clasificación:

5.0

Excellent customer service. Staff very friendly. Very well maintained facility.

Clasificación:

5.0

Mary Ann was awesome from start to finish! Helpful, professional, kind, caring, and very supportive. I was stressing the long distance from Largo to Cocoa and she reassured me and my Florida mom. Thank you so much. Nothing to improve...Great job..and keep putting smiles on customers faces. Definitely recommend!

Clasificación:

5.0

Very friendly polite people

Clasificación:

5.0

This is the best u-haul I have ever been to or storied items at. Maryann is one of the kindest, most compassionate, and helpful people I know who always has a way to make you laugh and smile. We thoroughly loved everything about this U-Haul and wish that she was up here in TN with a U-Haul location.

Clasificación:

5.0

Help very helpful and informative

Clasificación:

5.0

This was the best facility ever

Clasificación:

5.0

it was a very pleasant experience.

Clasificación:

5.0

Everything was great. Mary Ann and Lynn are helpful, knowledgeable, great personalities, and sold me on the services. Great experience.

Clasificación:

5.0

Maryanne Holland and staff always ready to assist with anything if needed. Clean space, convenient, easy access, I would have kept the locker if I didn't lose work from Covid pandemic.

Clasificación:

5.0

Mary Holland had to be the nicest person I have ever dealt with. I'm going through a difficult time and her kindness was so needed and appreciated.

Clasificación:

5.0

Love this particular Uhaul facility because they go above and beyond for all their customers. They are always polite, professional and courteous.

Clasificación:

5.0

The staff always very helpful, I loved my experience

Clasificación:

5.0

I receive the best service I got by the lady at the office on Belcher, thank you!!!

Clasificación:

5.0

Mary Anne was a pleasure to deal with very helpful

Clasificación:

5.0

Very nice owners. The place was very clean and appealing.

Clasificación:

5.0

You always get what you pay for. I always use uhaul.

Clasificación:

5.0

Staff are so friendly and knowledgeable. They were able to meet my needs and I feel very comfortable with my choice.

Clasificación:

5.0

Very friendly, knowledgeable, and speedy service! Pleasant experience, will recommend in the future

Clasificación:

5.0

Lynn went out of her way to make the move-in process as convenient for me as possible.

Clasificación:

5.0

Everything was great and the manager was really nice and professional until I tried to check the truck back in after hours with the self-check in. The site kept crashing. It crashed 5 times and all of those times were at situations where you had to take a picture. In the end I said that the uhaul wasn't clean so I didn't have to take a picture of it because every time I did the site would crash and I'd have to do it all again. My phone was dying, it was late, and 1 other random guy was there and I was by myself (a small female who does not know karate). I just wanted to get out of there as quickly as possible. Also, when I tried to put the fuel in I was confused by the site. The fuel, to me, looked closer to "full" than any other option I was given. I wish it was just a "yes" or "no" - is the gas full or not? The manager left me a frustrated voicemail saying that it wasn't full when I'd said it was on the site (because, to someone who has never used the site before, it's confusing) and charged my card before communicating to me that it was ok to do so - suddenly becoming a bit less professional.

Clasificación:

5.0

Excellent experience. Thanks again!!!

Clasificación:

5.0

Mary Holland, the Manager, and her staff were helpful, knowledgeable, and friendly!

Clasificación:

4.0

Nice facility...

Clasificación:

4.0

Very pleased overall... rental process was quick (as well as the return) and a good value for the vehicle - much better than the box stores. Will recommend to others! Dana

Clasificación:

5.0

Mary Anne is very friendly and helpful and she manages and maintains this facility to high standards.

Clasificación:

3.0

Confusing and exhausting

Clasificación:

5.0

Very helpful. Our first experience with car storage and the process was seamless!

Clasificación:

5.0

Called me by name when returning equipment. Clean and well cared for van and facility. Efficient checkout and back in.

Clasificación:

5.0

The employee who rented us the truck could not have been nicer, The experience was extremely easy and she was so pleasant to deal with. Gracias

Clasificación:

5.0

By far the cleanest, best maintained facility in the area. Staff was always friendly and welcoming whenever a customer accessed units.

Clasificación:

5.0

Lynn was very nice and friendly. Everything worked out great and efficiently

Clasificación:

5.0

MaryAnne is the Best! She does everything she can to help you with whatever you need.

Clasificación:

5.0

Clerk was very friendly

Clasificación:

5.0

Manager was great and always helpful. Facility was always clean and well kept

Clasificación:

5.0

Extremely positive experience!

Clasificación:

5.0

Lynn was a blast to work with while completing the rental space move in, made it a fun pleasant experience

Clasificación:

5.0

Service was efficient and quick with Lynn who went above and beyond to help us get moved into a unit and getting us a swipe card and access code as well.

Clasificación:

5.0

Very professional

Clasificación:

5.0

Always outstanding service and clean atmosphere and great customer service

Clasificación:

5.0

Staff was always friendly & went above all expectations.

Clasificación:

5.0

Wanda was great fast and wonderful to work with received a great storage unit. Have been at facility before and enjoy the customer service.

Clasificación:

5.0

Very nice and professional attention

Clasificación:

1.0

Your Roof leaked all over my unit and I will be persuing a Court date for compensation Regardless of the insurance It's your Structure that is the Problem I'll be sending U+haul a Court date.

Clasificación:

5.0

I believe her name was Marjorie or Margaret; she was super friendly and took great care in explaining everything to us. You can see she takes pride in her establishment as it was very clean and inviting.

Clasificación:

5.0

Very clean and secure site for storage. Great people to deal with!

Clasificación:

4.0

Keep Maryanne she's awesome!!

Clasificación:

5.0

MaryAnn went above and beyond to help us get settled into our storage until our home will be ready. After two long days of driving so refreshing to have an employee offer cold water. Thumbs up UHaul!

Clasificación:

5.0

I had a storage unit with this facility for over 2 years. Maryann and her staff are some of the most helpful and customer service driven people I've had the pleasure of doing business with.

Clasificación:

5.0

Mary Ann Holland has been the best! We appreciate all of her assistance. She's very knowledgeable, courteous and professional.

Clasificación:

3.0

Mary Ann was very good at her job

Clasificación:

5.0

Was very nice

Clasificación:

5.0

Nice place. Nice people.

Clasificación:

5.0

The attendant was great

Clasificación:

5.0

Perfect

Clasificación:

5.0

NOTHING! Experience is wonderful.

Clasificación:

2.0

Short-haired female staff member (possibly manager) could be more pleasant and helpful.

Clasificación:

5.0

Thank you Maryann for Excellent experience.

Clasificación:

5.0

Great staff!!

Clasificación:

5.0

Great experience so far. Great Management! Thank you.

Clasificación:

5.0

I literally cannot think of a single suggestion. This branch is very knowledgeable and professional and courteous.

Clasificación:

5.0

Facility is very clean and staff very efficient and helpful.

Clasificación:

5.0

Mary Holland and the Staff here are top notch. They listened to my needs and got me the right size storage. Friendly , Clean, AC, very nice facility. Gracias.

Clasificación:

5.0

Maryann and her staff have always been outstanding over the many years rented there numerous times. I've recommended that location to others that use it to this day.

Clasificación:

5.0

Maryanne and Gene were very knowledgeable and helpful.

Clasificación:

5.0

Great experience

Clasificación:

5.0

Maryanne Holland was wonderful, always so helpful! Gracias.

Clasificación:

5.0

Management was always very helpful and very friendly😎

Clasificación:

5.0

Manager was very helpful and courteous

Clasificación:

5.0

We would use this facility again.

Clasificación:

5.0

Friendly and efficient service. I definitely recommend!

Clasificación:

5.0

Top notch service ! Quick and easy and so very helpful.

Clasificación:

4.0

Exceptional staff.

Clasificación:

5.0

This was the best storage place that I've ever rented. The entire staff were very helpful and professional. Thanks again to them.

Clasificación:

5.0

So helpful!

Clasificación:

5.0

They have top notch customer service.

Clasificación:

5.0

Very clean and nice people to work with

Clasificación:

5.0

The staff there is amazing , they went above and beyond got me the best deal, polite pleasant and most of all patient. I recommend this place for all your moving needs.

Clasificación:

5.0

The employees are great best storage place I ever used.

Clasificación:

5.0

Personal amable

Clasificación:

5.0

Vanessa was very cheerful and courteous. She explained all the essentials of the contract. She is an asset to your organisation.

Clasificación:

4.0

My only complaint was that my storage didn't have a working light for about 4 months. Other than that no problems. Thank you Marianne and Vanessa you both are awesome!!

Clasificación:

5.0

They are the best. Don't change a thing

Clasificación:

5.0

Very friendly owners, very helpful.

Clasificación:

5.0

Office staff was very helpful when needed!

Clasificación:

5.0

Still by far the only place I will go to for my storage or rental needs! Management is amazing and takes great care of their customers!! Facility is impeccably clean and well maintained!

Clasificación:

5.0

Maryanne and the others in the office were all friendly and very helpful whenever I had a question. I highly recommend this facility. Lol

Clasificación:

5.0

none

Clasificación:

5.0

Our experience with this location was awesome, the attendant was very helpful.

Clasificación:

5.0

Best Uhaul storage place in Pinellas County. The entire staff is very accommodating, respectful, they go above and beyond for the customer! All the units are very clean and maintained to perfection!

Clasificación:

5.0

Nothing. You guys are the best Uhaul in Pinellas County! I've Never had any issues or problems. Every employee, especially MaryAnne goes above and beyond for EVERY Customer! Polite, respectful, honest, and they make sure you are Happy and Satisfied!

Clasificación:

5.0

Very good customer service even when there's a problem

Clasificación:

5.0

Extraordinario servicio al cliente

Clasificación:

5.0

Boy Mary Ann and Vaness were fantastic to deal with!

Clasificación:

5.0

friendly

Clasificación:

5.0

😄😅

Clasificación:

5.0

Nice people

Clasificación:

5.0

Only complaint I have about UHaul/Belcher is that technically I had pd thro 12th of Jan.My son and I pretty much cleaned everything out on 6th.On 7th went back to make sure, I was unable to access.

Clasificación:

5.0

Staff here was excellent and always very helpful

Clasificación:

4.0

It was a pleasure to do business with you. I cant think of a thing I would change.

Clasificación:

5.0

Great Place to store your stuff..

Clasificación:

5.0

Great place we had to units coming down from ohio and decided to keep one..great place great people.

Clasificación:

5.0

Maryanne was phenomenal and very professional. I'm very satisfied.

Clasificación:

4.0

Very helpful and accommodating

Clasificación:

5.0

.

Clasificación:

5.0

Would come here again!

Clasificación:

5.0

Best, cleanest, most secure storage facility I have ever dealt with. Manager Marianne was fabulous. Always going out of her way to help in any way possible. She was an absolute pleasure to deal with.

Clasificación:

5.0

This location at Belcher Rd and Ulmerton in Largo is the best storage and rental location I have every dealt with. The manager, Marianne, is someone I would love to have working for my company. She has such a great blend of warmth and professionalism. She goes out of her way to help out and ensure your needs are met and she keeps that location absolutely spotlessly clean. (the cleanest public restrooms I have ever seen). It is such a pleasure dealing with her and with that storage location. We rented a storage unit there for 9 months and recently rented a truck from her to make our move. Everything went perfectly smooth. The UHaul folks are terrific and especially Marianne at this particular location. I would definitely recommend this location to anyone.

Clasificación:

1.0

I have been renting from Uhaul almost every week for a few years.This location did not give me the regular experience.They would not take my Paypal MasterCard that I have used at every location.She made it sound like it was a prepaid card and gave me the impression I may not come back with her van.I had to park my car on the roadside parking.The only pleasant side was the cost.I really felt she was running this place with her own rates.Not professional at all.Looked like she had her sons in there on my return If I gave her any crap.I would not rent from Uhaul if this was the norm.

Clasificación:

5.0

Site and representatives/manager awesome!

Clasificación:

5.0

The representative that helped me was very professional and friendly. She helped me get the truck I needed on a timely manner.

Clasificación:

5.0

Will definitely use again if I ever need storage! Wonderful staff!!!

Clasificación:

5.0

We were a customer for over two years. We were extremely satisfied with our experience and the staff was beyond helpful and professional. Sending a special thank you to Mary who got us settled. Tammy

Clasificación:

3.0

Mary Ann and Vanessa provided exceptional customer service. My only complaint was the temperature inside CC unit was very hot. I had items ruined from the heat and sweated heavily when I was inside.

Clasificación:

5.0

the entire staff was the best people to deal with always going out of their way to help you with anything you need done. will tell all my friends to use this storage place,

Clasificación:

4.0

My reservation was originally at 280 Belcher road(Tropicana), the web site has 280 s. Belcher, a good two miles the other way, than when I got there, the 24/7 truck I ordered was inside a locked gate, the contact for the location is on vacation, so I called the number of the regional rental manager, she hooked me right up, and sent me to a uhaul store.

Clasificación:

5.0

Ninguno

Clasificación:

5.0

Very nice

Clasificación:

5.0

Excelente

Clasificación:

5.0

Maryanne always goes above and beyond. She made everything go so smoothly for my move. Gracias

Clasificación:

4.0

very friendly and more than helpful

Clasificación:

5.0

The ladies were very helpful and very hard workers. They deserve a raise. My only complaint is this location to get in at the gate is too close to street and as I was waiting behind a car at the entrance I was sticking out in the road which is a hazard for traffic on Belcher and a liability issue for accidents. Also the Uhaul agent tried calling customer service to let them know I was leaving the Uhaul there as originally scheduled. They told her I had to drive it all the way to Pasadena because they had it rented it and needed it at that store. Kind of a ridiculous schedule on Uhauls part. It's not my job to drive your Uhauls all over town and risk any accidents when I was originally supposed to drop it at my storage unit location. Gracias.

Clasificación:

5.0

Great service. Great people. Have used before will use again. The best.

Clasificación:

4.0

Everything was good

Clasificación:

5.0

personable, professional; unit clean and in great condition

Clasificación:

5.0

Staff was great. Did and excellent job of explaining everything about the facility. Next time I have to use a storage room, I will definitely select this facility.

Clasificación:

4.0

This was a very clean, easy access, and secure facility. Staff were very helpful and courteous Definitely a must location for anyone needing a storage locker.

Clasificación:

5.0

Great customer service. Very friendyl. I needed help canceling then rescheduling with moving assistance and they helped me through the process. Facility very clean. No problem with rodents or bugs.

Clasificación:

5.0

MaryAnn and her staff do an excellent job. I highly recommend them.

Clasificación:

5.0

Mary Ann was very helpful and friendly.

Clasificación:

5.0

Very friendly and helpful

Clasificación:

5.0

Maryann is just awesome. She helped us with a site for your 33 foot travel trailer. She returned your phone calls in a timely manner, Help to set up our automatic payment. Thanks, Bob W.

Clasificación:

5.0

I had a very great experience with U-Haul today very helpful very nice

Clasificación:

5.0

Belcher Rd store is awesome, as usual!!

Clasificación:

5.0

Very happy with my experience!

Clasificación:

5.0

Maryanne always helpful. Facility clean and well maintained. Never a problem using facility hand carts and returning. Gracias.

Clasificación:

5.0

Fabulous service & like new equipment

Clasificación:

5.0

One of the best uhaul experiences I've had. Customer service was above and beyond both at pickup and dropoff.

Clasificación:

5.0

Great place. Good price

Clasificación:

5.0

Mary Anne was extremely helpful. She is pleasant and friendly. The facility is always clean and I feel very comfortable renting a unit for our storage needs. This location and staff are tops!

Clasificación:

5.0

Loved the friendly helpful staff. Would use this facility again.

Clasificación:

5.0

This was the second time we have used this U-Haul Storage Facility. We would be highly likely to use again if the need arises.

Clasificación:

5.0

The truck was clean and beautiful and ready to go,however we ordered some extra pads and the pads were wet inside the bag so we are unable to use them. also it was hard to tell how much gas was in the truck and what it should be returned at it look like it had a half a tank ,but it look like we had to return it at three quarters so that's just what we did we returned it at three quarters and we never open the bag of the pads I'm hoping that possibly there's some way to be reimbursed for that we let the girl know at the other end and she recommended calling the 800 number other than that the whole experience was very positive the gentleman who helped was Calvin I believe he was excellent and maintained complete professionalism and gave each customer his undivided attention and pass them through rapidly I would definitely recommend this place to friends I had a very good experience.

Clasificación:

5.0

Nothing. The two ladies made my moving nightmare to a great experience

Clasificación:

5.0

The only reason I left is because my wife can't work any more so we couldn't afford it any more.

Clasificación:

5.0

Mary Ann is truly an outstanding manager, you are lucky to have found her.

Clasificación:

5.0

All of my interactions were with Mary Anne Holland who I found to be knowledgeable, friendly,helpful,and always willing to go above and beyond from the first til the last.Couldn't ask for better.

Clasificación:

5.0

I would recommend this U-haul place to anyone...I rented for 3 years from them. The staff was friendly, and accommodating, from the first day until the last day. I never had a bad incounter with staff

Clasificación:

5.0

Maryann is awesome!!! She is always so nice and so helpful!!!

Clasificación:

5.0

This facility is the perfect example of how a small business should operate. Extremely clean property, well organized, friendly, honest and EXTREMELY helpful manager & staff. HIGHLY RECOMMEND

Clasificación:

5.0

Staff at this facility very friendly and helpful. Maryann is always in a positive mood and always has a smile on her face. she was absolutely wonderful to talk to and very knowledgeable.

Clasificación:

5.0

A++++ One couldn't ask for more when it comes to MaryAnn and her staff. I felt very welcomed, always greeted with a friendly attitude and respect. Top notch operation there.Thanks again MaryAnn.

Clasificación:

5.0

I want to thank everyone at 2180 Belcher Road. I was at my worse when i came there every one was very kind to me. I had just lost my husband and i didn't know anything about storage units you guys wer

Clasificación:

5.0

We stored our household belongs at this site for 2 yrs. Mary Ann is the greatest ,very helpfull & concerned not just about the facility but about your personal belongs as well. Keep up the good work!