Customer Reviews for U-Haul Moving & Storage at Arden Way

1,248 comentarios

1324 Arden Way   Sacramento, CA 95815

(916) 993-5710

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(916) 993-5710

1324 Arden Way
Sacramento, CA 95815

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

Ashley A. 
Rating:
4.0

Staff are wonderful. Security technology and layout on the indoor storage are challenging to navigate and deal with.

Martha S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Pickup process was excellent, not so for the return process. No invoice received and had to call to get invoice.

TERRY S. 
Rating:
5.0

The staff are all amazing. They helped me above what I could expect. The manager on site is sweet and helpful and the maintenance man is sweet and amazing.

kasandra v.  |  Overall Experience 
Rating:
5.0

A little pricey, but awesome other than that, could have kept me as a storage customer if it were 10% cheaper

Pierce M.  |  Overall Experience 
Rating:
5.0

Amazing customer service! Everyone from the drop-off guys, customer service agents, and custodians are great! Very helpful!

Chancellor F.  |  First Impressions 
Rating:
5.0

Time to rent was long

JOHN R. 
Rating:
5.0

Very friendly and helpful staff!!!

Anthony G. 
Rating:
5.0

Very friendly and helpful staff!!

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

Shanitra B.  |  Overall Experience 
Rating:
5.0

All staff very profecional..

Miguel F.  |  First Impressions 
Rating:
5.0

Staff was very friendly. Definitely would recommend my friends and family to this location.

Divonte P. 
Rating:
1.0

Employee Jamyha Barnett was extremely rude and did not have any customer service skills. She was very unprofessional. Upon return of the uhaul I informed her the vehicle did not have any windshield washer fluid and I had to stop on several exits over the Donner pass to clean the windows until there was a gas station to buy some fluid, she replied with "oh well" and then proceeded to tell me she was charging me for the outside of the vehicle being dirty. I explained to her I have never been charged for the outside being dirty. She said directly to me that "I don't get paid to wash the trucks" I was speechless and informed her I would not pay for the outside being dirty. Another employee came over and told her that they do not charge for the outside being dirty. Jamyhra told him whatever. I proceeded to ask for a paper copy of the receipt which also seemed to be an issue for her. I promptly asked for Manager information and immediately left a voice-mail for Kaylah Ealy. I will never patronize this location based on this interaction with the staff.

CARRIE J. 
Rating:
5.0

My customer person was good natured and had a great sense of humor……good job!

Jack A. 
Rating:
5.0

If I recommend this place to my friends it would be to crowded! Kidding, the people make this place my goto!

ANTHONY B. 
Rating:
5.0

Better directions

ANTHONY S. 
Rating:
5.0

Thanks for letting me use the truck for moving. I had a Great experience. God bless

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

Craig P. 
Rating:
5.0

Customer did not leave a comment.

Robert C.  |  Overall Experience 
Rating:
5.0

The staff working that day were helpful and mindful of my experience. Thanks again 👍

DEREC B. 
Rating:
5.0

Great security thank you

Geri W.  |  Online Move In 
Rating:
5.0

The customer service was great, the tow dolly worked fine but was quite dirty making it a bit tougher to strap the car on. Overall it was a really good experience...I dont have the reps name but he was great!

ROBERT G. 
Rating:
5.0

Great friendly and helpful staff!

Ray W.  |  Overall Experience 
Rating:
5.0

The lady at the front desk was very friendly. I had to go back and rent a storage & the young man there was so helpful. I was stressed and they both helped ease my stress.

NICOLE P. 
Rating:
4.0

Customer did not leave a comment.

Edwin D. 
Rating:
5.0

Customer did not leave a comment.

Sayed M. 
Rating:
4.0

Customer did not leave a comment.

KRISTEN S. 
Rating:
4.0

Good with service.

Arthur J. 
Rating:
5.0

Staff very helpful. I chose to use mobile check in which was a little difficult but staff made it very simple to check in and out.

Elizabeth E. 
Rating:
5.0

Great customer service

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

Myrthel J. 
Rating:
5.0

Customer did not leave a comment.

Bobby R. 
Rating:
4.0

Customer did not leave a comment.

RACHEL E. 
Rating:
4.0

Location closed. Not clear about how to ensure my drop off would be logged on time despite the sign. Called the After-hours number and reached a VM. Left a message for call back that was never received. Keys was dropped in the after-hours drop box 15 hours before due at 9 AM the following AM,

Coleen I. 
Rating:
5.0

Increase office hours

HAROON M. 
Rating:
3.0

The entire experience was terrible. My initial Uhaul rental that was scheduled for Dixon, CA was cancelled without explanation. I called to find out the only truck available was in Sacramento; 45 minutes away. I picked up the truck in Sacramento and was told I could extend my rental if I needed to. However, when I called to extend the reservation the night before it was due, they said I couldn't extend and I would have to drop it off in Antelope on its due date. When I went to Antelope to drop it off, I found the location was closed. I called customer service and they said to just kneep the truck and they would take care of it on their end. They also said I could drop it off in Roseville the next day. The morning it was due, I signed into my account to confirm the location and it said I had to return the truck to Dixon. I chatted online with customer service, who said I would have to call scheduling, which I did, and they took care of it and said to drop it off in Roseville. I went to Roseville to drop it off and the employee mistakenly thought I had gotten into an accident with it, which she quickly discovered was an error on her part. Because of all of this, I won't use Uhaul again.

Shawn W. 
Rating:
4.0

Great people working here, unfortunately we got sent here because the ORIGINAL location didn't have a truck ready for us despite us reserving one days in advance. It was called Danny's automotive in Folsom CA and he was an absolute rude and unpleasant person to deal with. Please don't ever work with this person.

Joseph P. 
Rating:
4.0

Customer did not leave a comment.

Melody S.  |  First Impressions 
Rating:
3.0

When we called into UHAUL 800 number I was greeted by the worst customer service representative I have ever encountered. She was rude she told me that she would report the U-Haul truck stolen and I would be responsible for a fee of $5000 to $10,000. I feel that she was making fun of my situation because of my race. She hung up on me then I proceeded to call again into the U-Haul 800 number. From a different service representative I was able to extend my reservation and my problem was solved. The previous representative needs to be reprimanded.

Richard P. 
Rating:
2.0

The gas guate did not reflect what the contract stated! I questioned it with the manger snd she told me that's how it reads .. now I'm charged gas being not at the same point I know it was! And also never got the key fir the brass lock had to go back after leaving the store to get a key beyond frustrating! I'm am only coming to U-Haul at this point because I have to !! I rent many trucks and to be charged 40 for gas is insane !!

diana J. 
Rating:
5.0

Nothing realy I just had one problem when I got ready to leave my house I notice I had light out or something and saying tire was low I look and the tires seems find I did not want to drive it anymore so took it back to the uhaul on Broadway and got a different one , I didn't get a chance to put gas a in it they said it was okay. Overall the service was excellent. And thank you

MARY G. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
3.0

Customer did not leave a comment.

Titus B.  |  First Impressions 
Rating:
3.0

Lighting near unit 1042 is ran by sensors and would only stay on for a couple minutes then turn off. I would have to stop what I was doing and walk around the corner to turn back on sensor only to be in the dark again a couple minutes later.

LUCY L.  |  Overall Experience 
Rating:
5.0

The requirements about place of employment,contacts that needed to be called,current passport etc. list these at the beginning of rental process to give renter time to prepare/gather proof NOT THE DAY OF PICK UP.

VANITA S. 
Rating:
1.0

Rent here at your own risk! Almost died since they gave me a trailer with faulty brakes. Putting aside the employee who hooked up the trailer didn't know what they were doing and I had to tighten things down and rehook the safety lines. It doesn't look like they bother to inspect their equipment before it goes out. Did a 1 way and where I dropped it off, they said the trailer I had shouldve never gone out. Faulty brakes caused trailer sway... and when you have a fully loaded 6x12, trailer sway on a 6%+ down hill gives you pucker factor for sure. Any one who might not have experience towing would have wrecked for sure. After relaying this to corporate, they said they'd immediately have someone from the arden location reach out. No one bothered. Gave me a $50 credit on a $700+ rental without even acknowledging the situation. The message pretty much was, "yeah, we almost killed you. Here's $50. That's all your life us worth." Hard pass. Inspect your equipment and all connections if you're coming here. Come at your own risk it seems.

Jason L. 
Rating:
5.0

They very helpful and conscientious

Vicki C. 
Rating:
5.0

Friendly staff that provided excellent customer service every time I needed help.

ShMeka P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
3.0

Customer did not leave a comment.

Xavier M.  |  First Impressions 
Rating:
4.0

Buy some more trailers!!!!!!

Paul H. 
Rating:
5.0

The staff here was amazing!

Chad Z. 
Rating:
5.0

Very professional and well mannered employees!

Maurice U. 
Rating:
5.0

Customer did not leave a comment.

June S. 
Rating:
4.0

I just didn’t like the fact that there was drug users around in the area and the restrooms weren’t clean as they should’ve been. Not that it’s anyone’s problem but I only used the storage for three days and I wish the Bill was split some how since I technically didn’t use for December much. They charge for dollies and other things when they should be free to use to customers who are paying money to either use the trucks vans etc or storage unit just another making tactic.

DeVanay H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa W.  |  Overall Experience 
Rating:
5.0

The man that helped me was very awesome and a great employee!

CODY G. 
Rating:
5.0

Customer did not leave a comment.

Patrick T. 
Rating:
4.0

I went to one location in Natomas. Had a reservation for pick up but they didn't have one.? Well had one but needed repairs and rep didn't even look in computer when I spoke with her and made reservation. Awful customer service from asst manager. She was no help to hello that was helping me and went above and beyond for me. I would also love to speak to dist manager for this location it was that much a bad experience for me... Now the arden location was awesome once I was sent there to get my reservation..

Linda H. 
Rating:
1.0

The truck fuel level was below empty on the gauge at pickup. The associate working stated “people steal our gas all of the time”... So why are the reserved trucks not being checked the morning a customer is picking up? Also, the check oil light was on at pickup. Moving day is already stressful enough. Once again, U-Haul has disappointed and made me extremely hesitant to use your trucks again. Poor quality of service and vehicle maintenance at Arden location.

Alexander T. 
Rating:
5.0

Customer did not leave a comment.

Sharron J.  |  First Impressions 
Rating:
5.0

Friendly staff great prices easy access to units moving carts were very helpful

Nancy W.  |  Overall Experience 
Rating:
5.0

Fill the gas tank more than 1/4 full.

Nancy W. 
Rating:
3.0

My reservation was changed 3 times and to two different locations. Original return location was an empty parking lot and not an actual office/company. Had to drive further to a different Uhaul location.

VLADIMIR A. 
Rating:
5.0

The representative that helped us was very kind, welcoming and helpful. I appreciate her fun energy and guidance when picking out which uhaul would best fit our move. Great personality and very knowledgeable when helping us get supplies as well!

ALEXANDRA A. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW W. 
Rating:
5.0

The young man who assisted my inspection was professional, courteous and helpful. I really appreciated the check out as well. No stress even during a weekend holiday. Thank you.

ROCHELLE H. 
Rating:
5.0

Excellent customer service

socorro B. 
Rating:
4.0

Customer did not leave a comment.

SABRY Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret M. 
Rating:
3.0

The onsite manager was not welcoming or helpful. She was rude like I was a complete inconvenience. Her customer service skills leave something to be desired for.

Jessica C. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
4.0

Kayle was wonderful. she did make it easy. But I have another issue with another U Haul. We got Trucks with not one drop of gas. We were told we would get a $70 credit on each truck. Never happened!!! then the Second day with the second truck it started to rain and the truck Leaked. I cannot get any help. I was told that I would get my money back!! Not happening.!! I do not wish to go Thru all the stuff you go thru to get money for damages. I will accept the refund on my truck rentals and I will call it even. thank You so much ... If I need another rental I will be sure to check things out first. Thank You ... have a blessed day..Still waiting to hear from sone one or see my refund. ?

Joy m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Xavier N. 
Rating:
5.0

Fastest, friendliest, and most convenient, service I have ever experienced at a U-haul. Trailer worked as expected and got the job done.

Christopher H. 
Rating:
1.0

I rented a 26 foot truck on 11/01/21. The gentleman who rented the truck to me told me that there was a leak on top of the gas tank and I shouldn't worry about it. Turns out after I put $150 worth of gasoline in the truck, I lost $80 worth of gas due to this leak. I trusted the gentleman at this location who rented me the car that this truck would be safe. I lost an over an hour for this truck to be fixed which took time from my move. I am very disappointed.

Matthew S. 
Rating:
4.0

Make sure all the equipment is in the truck the customers requested.

John S. 
Rating:
5.0

Customer did not leave a comment.

Ruben A. 
Rating:
3.0

I requested my drop off location for the vehicle to be near me. I later discovered it was 23 mile put of my radiance. I wish they had been forthcoming. I also believe I was over charge at the drop off location.

Alenki J. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE P. 
Rating:
4.0

Customer did not leave a comment.

DAMIR B. 
Rating:
5.0

Might be nice to have an extra person helping returns when there is a line. The gentleman who helped me was doing a great job and moving as fast as he could, there were just too many people returning at once. A backup helper when there's a line would help!

Bryan W. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

geneviere s.  |  First Impressions 
Rating:
5.0

Dangerous condition: I picked up the truck with a half tan of fuel. Brought it to our office and loaded it up that night. Started driving the next morning and fuel amount was the same as the night before. Drove about 70 miles and filled with gas. There was a fairly large amount of fuel on the ground near full. It has seemed to be leaking from fuel neck. But once the pump stopped pumping it stopped. Like it was overflowing. But at that time it stopped leaking out. Drove to Southern California and then tried to fill again but again as it was filling gas was leaking out of the neck. Took to drop off location that was closed. Called them to leave a message but message recording was fill. Tried to call next morning but went to voice message and still full for messages. Called original pickup location and they said call 800 number. Called 800 number and was told to call roadside assistance. Explained again of issue. They said don't drive it and call roadside assistance. Again explaining the situation and the person was not understanding and continued to direct me to roadside assistance. After a lot of attempts to communicate the situation I finally gave up. You still have a dangerous situation. The filler neck was still leaking. Not sure of cause but this is dangerous and needs to be fixed.

Richard C. 
Rating:
5.0

The lady and gentlemen were very helpful and explained everything I asked 👍👍👍

RICHARD S.  |  First Impressions 
Rating:
4.0

The only problem I had was getting locked out late at night with my unit open. Because I had thought it was 24 hrs access.

Rodney B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernie H. 
Rating:
5.0

Customer did not leave a comment.

Koorosh N. 
Rating:
5.0

gentleman was extremely gracious and efficient. check in was effortless and quick. very much appreciated.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Chance R. 
Rating:
2.0

The General Manager, Kaylah Ealy, is a very rude individual. I would never go back to this location and will not recommend it to anyone.

Rebecca F. 
Rating:
5.0

Excellent service.

anthony M. 
Rating:
5.0

Customer did not leave a comment.

RUDOLPH P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bianca M. 
Rating:
5.0

Outstanding CS both the lady at check in and the gentleman at check out. Very courteous. Loved it thanks

MOHAMMAD H. 
Rating:
5.0

Great attitude by all employees especially general manager Kaylah so nice and helpful it's nice to see that people still take pride in there job Uhaul lucky to have her

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
5.0

No problems

Enrico T.  |  Online Move In 
Rating:
5.0

When I arrived I noticed the place was being run by ladies. I was like alright lets see how this turns out (sorry. guess I am old) anyway much to my delight they were awesome, From counter to bumper they took exceptional care. I could not have asked for a better experience. Good for them, Show the world how it's done!

Jeffrey R. 
Rating:
4.0

Customer did not leave a comment.

Michael W. 
Rating:
1.0

I reserved a 6x12 covered trailer at this location because it was the only one available in the area. Once reserved, I drove 30 minutes out of my way to this location in order to get the covered trailer. Once at the location, I was told the covered trailer was unavailable because it was "ghost equipment". I asked for the covered trailer because it was supposed to rain on that day, but the store manager stated again that I reserved "ghost equipment". I was left with no choice but to rent an open air trailer despite my prior reservation. The reservation was not honored and I was forced to drive nearly an hour out of my way in order to rent a trailer that I could have reserved close to my house. I would appreciate a call back or a refund for the cost of the open air trailer that I didn't want.

MATTHEW B. 
Rating:
2.0

There was a very long wait to be helped. Once I got to a rep I discovered the trailer I had reserved had been mistakenly rented out. An extremely helpful representative named Abigail took over and I was eventually given a trailer that suited my needs but it took much longer than it should have and I'm not convinced I would have been satisfied were it not for this particular representative's assistance.

Jodie J. 
Rating:
5.0

Customer did not leave a comment.

DORIANN B. 
Rating:
5.0

Good people don't change a thing

Lonnie A. 
Rating:
3.0

Customer did not leave a comment.

Corneisha D. 
Rating:
2.0

I had a reservation they couldn't find, the size I reserved was not available, way too small and the general manager kept telling me it was a 10x10x10 it most certainly was NOT. So of course I had to rent a larger space at a higher amount, what was I to do with a truck full of furniture sitting on the truck outside and a truck waiting to be returned. After getting the unit and learning the intricate entry system, I learned that all i had to do was swipe my card, which i was NOT given at the time i signed the lease, better communication and customer service could be implemented at this location, or perhaps Kaylah just needs more help.

Kim H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LONNE G. 
Rating:
5.0

Thank you !

Jesse S. 
Rating:
4.0

I just want to make sure the after hours turn in is fair and accurate. I was under the estimated mileage and I turned it in on time.

RODNEY H.  |  First Impressions 
Rating:
4.0

My last rental was so awful I said I would not use Uhaul ever again. Things happen, what can I say. Everyone I encountered today was A number one. The gentleman that greeted me and checked me in and the gentleman cleaning tge truck (was not ready when I arrived, but I was 40 min early). And last the young women that greeted me on returning truck. I gotta give credit when things go smooth. Nice come back.

Brian N. 
Rating:
5.0

David manager very good guy thank you guys for all you do. And help.

danny h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

This location was great!

kyle B. 
Rating:
2.0

Customer did not leave a comment.

roberto g.  |  Overall Experience 
Rating:
5.0

Manager was amazing! Good work

LORELEI S. 
Rating:
5.0

Not one thing.

Judith K W. 
Rating:
3.0

The lady in the morning, couldn't catch her name, was incompetent. Very slow, no idea how to spell or work the phone. This was our second day renting a U-Haul. First day/time it was so quick and easy and the man was SO helpful and nice. This time we were in there for 20 minutes because the woman didn't know what she was doing. I usually have so much patience especially if someone is new but this drew my patience very thin and made me not want to come in here if this woman is working.

Riley B. 
Rating:
5.0

Staff was great!

Timothy H.  |  First Impressions 
Rating:
1.0

Didn't know what they were doing.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Karla C. 
Rating:
4.0

Customer did not leave a comment.

KAMALA FAYE M. 
Rating:
5.0

Service so good, I ended up getting a storage as well. Thank y’all for having good service!

Shaquille W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

Amir M. 
Rating:
5.0

Customer did not leave a comment.

Bryce M.  |  First Impressions 
Rating:
5.0

All services were great though the price of there units are to high it’s great for needed to store things when you renting a uhIl truck to move but that’s my only issue

CHELSEA N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keri L. 
Rating:
4.0

Customer did not leave a comment.

CLAUDETTE T. 
Rating:
5.0

My experience was great. Very professional staff who were well trained. The process for pick up and drop off was fast and easy.

Scott H. 
Rating:
5.0

Thank you for good services. Keep it up.

Akram C. 
Rating:
3.0

Customer did not leave a comment.

Jared T.  |  Online Move In 
Rating:
5.0

They were great! The general manager, Jessica, and two other gentlemen that worked there were all very helpful and professional. I will use them for all of my moving and storage needs. Thank you!

ANTHONY T.  |  First Impressions 
Rating:
5.0

This storage facility is by far the best storage facility I have ever rented from. I am so pleased and comfortable knowing my things are safe and secure within the Arden Way Uhaul storage facility. While I was moving my things in at the facility, at least 3 or 4 times, somebody would set off the very loud, very painful to hear Siren Alarm that is set off any time a unit door is opened without having had the individual passcode that each unit lessee is given when you initially lease a unit there. It made me realize how secure the units are there. I've had my storage locker burglarized at 2 other storage facilities in the very recent past and now that I'm with uhaul, I feel safe and secure and that's worth every penny....

William L.  |  Online Move In 
Rating:
5.0

When we need a storage we look at U-Haul places first. We compared prices with other storage places and it seems U-Haul storage is more affordable. Keep up the good work. Thank you for your service.

CHRISTINA G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kundal P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SABRY Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard K.  |  Online Move In 
Rating:
4.0

I don’t know if the staff members normally show customers physically where their storage unit is. I had to go after work, so we got there right before closing and we only got a map of the storage facility. We needed a larger storage space which was not available, so we had to get a second storage space but with no discount. The unit numbers don’t seem to be in order, and when we took our things into storage we couldn’t find the unit and ended up spending a half hour looking for it. This was very confusing at first. We ended up having to pay the movers an additional hour. Very friendly staff and clean place.

Rocio G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angelina P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David P.  |  First Impressions 
Rating:
5.0

I like the fact that the storages have an alarm but when you look up there is a fence not a wall looks like some one can break into my storage many you should put motion sensors in side the storage.

Richard A.  |  First Impressions 
Rating:
4.0

It was very easy to rent my storage unit even with no reservations. The staff was friendly helpful. The unit was clean and they provided a lock for me and first months free. Great deal if you ask me. I always got charged for the locks for every storage unit but now here.

Renee P.  |  First Impressions 
Rating:
5.0

Very helpful and professional. Synai and Rod both were the best!

Joan E.  |  First Impressions 
Rating:
5.0

Service was amazing and move in was a breeze!!

Shanitra B.  |  First Impressions 
Rating:
5.0

To be honest I looked at some reviews but had to keep on track so I was prepared for drama..nope no drama friendly efficent clean location inside and out, very professional and helpful. Nothing like the reviews. Thank you all because it's a team effort to have the people and the look of the place both on point. Great experience I'll choose this location because of how I was treated and that was kind and with respect it matters days are hard and it all matters. Thank you all again.

GERALDINE K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaia R.  |  First Impressions 
Rating:
5.0

The girl Jessica was really awesome she is a great asset to your company. The manager Kayla made me feel welcomed.

JOHNNY H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Staryl P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dawn S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHERYL L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Danielle D.  |  Online Move In 
Rating:
4.0

Great storage place to keep your stuff. Very convenient.

Mario L.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

BRYAN C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lisa A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christine B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ray W.  |  First Impressions 
Rating:
5.0

Very fast, easy and convenient as well as great service.

Jessica H.  |  Online Move In 
Rating:
5.0

Super friendly, and super helpful. Didn't look like the workers hated their jobs, and that's all I need. Thank you!! I've already suggested this facility to a friend

Ashley D.  |  First Impressions 
Rating:
5.0

We really love the way you have repurposed the old bakery. It's fun to have a little history with your stroage.

Catherine S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melanie F.  |  First Impressions 
Rating:
2.0

Horrible so far lady at the office told me when I first got my storage access hours were until 10:00 show up at 8:30 and cannot get in the past two nights now

Anthony H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen G.  |  First Impressions 
Rating:
4.0

Na

Anna S.  |  First Impressions 
Rating:
5.0

I went in person and was helped by the friendly staff with renting a truck and storage and in a few minutes I was all set. We walked to see the unit and I was given a lock for it. All set for moving on moving day. The price is good for the security and convenience. Thank you so much to the staff there.

JEFFREY W.  |  First Impressions 
Rating:
5.0

My experience was very very satisfying the staff was great and very helpful Josh is very nice and pleasant I called you John though I apologize Josh anyway I'm very very happy with my U-Haul self storage Lisa

Lisa D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John z.  |  First Impressions 
Rating:
5.0

Reservation process very easy, appreciate receiving a lock and the availability of moving supplies. Prices reasonable.

Deidre C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasper J.  |  First Impressions 
Rating:
5.0

Thanks for the hospitality

Kokisha B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachary F.  |  First Impressions 
Rating:
5.0

Jessica was awesome And super helpful

Raymond M.  |  First Impressions 
Rating:
5.0

Very happy with how quick and smoothly the transaction went down. Quick and easy. And I really like that I could access my storage in the evenings. The staff was friendly and informative. He answered all my questions, and had a really pleasant attitude. I love it when things go smoothly. It makes my day so much more pleasant

Kerry L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyler M.  |  First Impressions 
Rating:
5.0

The staff was friendly and very helpful when moving in.

ShMeka P.  |  First Impressions 
Rating:
4.0

I wish I'd rented storage inits from uhaul to be begin with. I have units in a place w/very long walks down hallways & I am disabled; also w/very limited access hours. Everything is great @ uhaul...i should have known.! Kind, friendly, helpful staff, great drive-up access & good accessibility hours. I feel like my belongings are safe...alarm @ entrance, etc. Had uhaul offered 24 hr access, i would have rated it excellent.!

REBECCA G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Catina J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LORINDA P.  |  First Impressions 
Rating:
5.0

Very very good customer

Henrietta H.  |  First Impressions 
Rating:
5.0

I really appreciated your staff help. She was very helpful she even took her time to show us the storage.she is very nice lady. I really appreciate her service. I will highly recommend your facility to others. Thank you so much for your excellent service.

Ivamere M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RODNEY F.  |  First Impressions 
Rating:
4.0

Would like to store a car also it says on board ( on premise parking $25.00 ) When i asked i was told not at that location . why when there is space in front of the unit I am renting ? Other than that great experience.

Aaron B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole G.  |  First Impressions 
Rating:
5.0

The young woman who assisted me was not only professional but she was extremely accommodating and thanks to her customer service abilities I will be renting an additional unit and extending my rentals longer than I had planned previously.if I had a business I definitely would recommend to my HR department to hire that young woman as my manager immediately because in my opinion she lacked nothing and took care of an intire line of people very professionally in spite of a few growing impatient and irritable. She handled that with Grace and precision and that makes for one dang good employee excuse my French.

Dayna D.  |  First Impressions 
Rating:
5.0

The service was excellent with the wonderful and hard working staff.

Valevatu K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

navida b.  |  First Impressions 
No reviews have been submitted for this location.

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