El cliente no dejó un comentario.Craig T.
Customer Reviews for U-Haul Moving & Storage at Allen Rd
Peoria, IL 61615
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Terri B.
I'm sure I'll be back againGail W. | Overall Experience
The team in Peoria is top notch. Friendly, helpful, and accommodating!DAVID B. | Overall Experience
El cliente no dejó un comentario.Michelle W. | First Impressions
Looks nice. Easy to navigate.Caitlin M.
El cliente no dejó un comentario.Yassar M Alkhena Y.
El cliente no dejó un comentario.Mohsin H.
Best experience with this place. Nicest staff. Will always reccomend them and use them when needed.Gary F.
El cliente no dejó un comentario.denis c. | Overall Experience
I had picked up the uhaul and the gas tank and was told to just return the truck with a quarter of a tank (i filled up past the quarter of a tank mark). Which I did and then was charged $85 for gas and a service fee. I called and was told they would refund $56 but I have not seen that come across yet. Overall made the experience a bigger headache.Ty T.
not accurate with info. Overcharged me for gasBRETT D.
El cliente no dejó un comentario.Tina V. | First Impressions
El cliente no dejó un comentario.Christine H.
El cliente no dejó un comentario.VARTISSHA L. | First Impressions
Agent was the only negative about his job and how he came across.Brian M.
Mark the manager went above and beyond to take care of issues with the truck that I rented from a different location in Peoria Illinois.Nancy L. | Overall Experience
El cliente no dejó un comentario.Scott N. | Overall Experience
El cliente no dejó un comentario.victoria A.
This process was very easy from making the reservation to picking up the vehicle. The gentleman we worked with at the location for pickup was very kind, friendly and helpful.Tim C.
The transaction takes so long. I rent regularly and it always takes about 15 minutes at the counter re-entering all the same information, most of which I put in online. I wish there were some way to REALLY ACTUALLY expedite the checkout - like car rentals at National, which I also do regularly. Once the reservation is made online, I just go to the Emerald Isle and pick my car out and leave. I show my driver's license and maybe credit card at the departure gate, which takes only about 30 sec. and I'm on my way. Why, why, why can't U-Haul be as quick - especially with re-re-repeat customers???? If you do that, now you've got something!!! Thanks for listening.Paul S.
El cliente no dejó un comentario.Patrick C.
Very friendly staffAlyssa C. | First Impressions
Stacy is awesome! Rest of staff very professional.william C.
El cliente no dejó un comentario.Alyssa C.
Angie, the women who delivered my box was ABSOLUTELY AMAZING! She was able to get my box where I wanted it after the woman on the phone to confirm everything told me it wouldn't work. So happy I had Angie! She made the whole experience that much better!Haley C.
El cliente no dejó un comentario.LINDA N. | First Impressions
El cliente no dejó un comentario.Mark E.
El cliente no dejó un comentario.Dean R.
El cliente no dejó un comentario.Jacob B.
Everyone I dealt with was professional and pleasant. I would recommend the uhaul box for anyone movingLisa G.
El cliente no dejó un comentario.Quinn S.
El cliente no dejó un comentario.MARY R.
El cliente no dejó un comentario.Kathy L.
The pull-out ramp was difficult and unstable.Karen W.
Overall, a good experience. When we first arrived your office was busy and we had to come back later for our box. When we returned, your employee (Kevin Lovelace) helped us get our belongings. He was very helpful and took time to answer all our questions about our UBox and then renting a van. We would recommend using a UBox in the future. ¡Gracias!rick H.
Great location compared to others in PeoriaJESSICA M.
El cliente no dejó un comentario.Harry R.
Mark (the mgr) was outstanding! He went above and beyond helping me with a great solution to my 'challenge '. GraciasDAVID B.
Truck was clean and very nice, but Air Conditioning would not work for about 50% of the trip. It stopped working almost right away.tim B.
Nothing at all, they were very friendly, hopefully, and knowledgeable! But the drop off location was thee complete OppositeReneta M.
Allow for upgrading the vehicle to cater the needs.Kranthi K.
Mark always provides great customer service!Stacey W.
The clerk at the time of pickup was rude and acted as if there was an issue between me and him. Looked mad or uneasy with my questions. He also gave me my drivers license back in an arrogant way. I don't know if he treats all minority like that. I gave a rating of below average and not recommending that location to a friend just because of him.IBRAHIM I.
I paid for guaranteed delivery on 5/26 and pick up on 5/27?. Well the box arrived on 5/25 and was picked up on 5/29. Boxes were left in a public parking lot for 4 days when it was supposed to be there for 1. Thank you for allowing me to make a shit first impression on the neighbors of my business. I would not and will not ever recommend you to anyone. Guaranteed delivery with no follow through is a shit business model. Sounds good in theory but if you can't honor it, what's the point? No, $50 a day for the additional days is not acceptable. I pay you $2500 and you offer $50 a day. You should be ashamed. Stay tuned for my public reviews. What a joke!!!Jason L.
El cliente no dejó un comentario.Thomas H.
I am missiong Al, the previous manager. He was a great manager.John M.
El cliente no dejó un comentario.R Eric M.
I have no complaints. This was the easiest move I've experiencedKelly B.
El cliente no dejó un comentario.Jessica F.
Overall, it was good. Checking in was really the only downsideâ€¦.It took over an hour to pick up. The computer wasn't working, my reservation had been cancelled, computer was working slowly, etc. Usually, it's been faster than this in the past. I'm chalking it up to just an off day.Michael L.
El cliente no dejó un comentario.CHARLES S.
When I picked up the truck, Dain took care of me and he did a great job. When I returned it in the afternoon, the guy in charge was also very helpful. Excellent employees.George S.
I requested an appliance dolly but did not get it. I did have a regular dolly in the truck which I used with straps I had in order to move what I needed.William C.
El cliente no dejó un comentario.Lori W.
It took forever to get waited on even though I had reserved the vehicle through your site. I understand, like everyone, you are short staffed, but one employee walked in and said I'm sorry I only do this I don't check in any vehicles. It took over 20 minutes to get anyone to the counter in order for me to finalize my vehicle rentalMichael W.
Everything went very smoothly.virginia B.
El cliente no dejó un comentario.Danielle L.
More staff... wait time in line was lengthy.Chrishawn M.
Overall a great experience. The location could probably use another sales person or two. ¡Gracias!Sean L.
Uhaul agent Stacey Weber was courteous and fast on a busy Friday evening. Ms Weber had my paperwork processed and out the door hooking the trailer to my vehicle. Excellent employee and an asset to the Allen road location. Thanks again, Tim CoanTIMOTHY C.
El cliente no dejó un comentario.Mahmoud T.
El cliente no dejó un comentario.DANNY S.
El cliente no dejó un comentario.Kimberly K.
El cliente no dejó un comentario.David B.
Better customer serviceFernando B.
Very pleased with the service..would definitely use them again ..very friendly and helpful staffdebbie D.
I arrived at 0918 for a 0930 reservation of a trailer. By the time the sole attendant had given me the green light to depart the parking lot at approx 1003 which was a far excessive delay and put me well behind schedule.Charles A.
No suggestions to improve! My experience at your facility was excellent it was the best Uhaul experience I have had to date. And I have moved 22 times over the last 50 years. This is by far the best friend location I have come across!KellyR Z.
I received ease and a smile in a stressful time such as moving. Thank you so much.Page M.
Needed an oil changeLorine D.
El cliente no dejó un comentario.Tiffany J.
Interior of truck dash and floor was sticky and dirtyâ€¦ I noted it on my pick up and to the employees on my return.Thomas Y.
El cliente no dejó un comentario.Steven Q.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.Redemer Luther C.
Renting a moving truck was exactly what we needed to get moved. The employees were friendly and very helpful. We will definitely be renting from Uhaul again when needed. It was worth every penny!Aaron D.
Very clean and well lit facility. Staff is friendly and quick to assist. Look forward to many more years of serviceBrian P.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Gowtham V.
I was charged for 2 days rental and only had the trailer for like 4 hours. I was told that the next day, which is today the extra day would be refunded to my account. This has not happened yet. I would be satisfied if it were done and I don't have to run around taking care of it. My time is valuable to me.kevin H.
This location overcharged me and this is the second time they have done so! They lie about mileage and gas and I have receipts and video proofDewan B.
El cliente no dejó un comentario.PATRICIA C.
El cliente no dejó un comentario.Nola N.
El cliente no dejó un comentario.fairlawn R.
El cliente no dejó un comentario.JILL A.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.Bonita G. | First Impressions
Good servicesGeniece B. | First Impressions
Everyone was helpful and the experience for my 1st time was awesome! Hard to find good customer service anywhere these days ! Uhaul is great ! Thanks tamara l. | First Impressions
El cliente no dejó un comentario.james F.
El cliente no dejó un comentario.Doris R. | First Impressions
As you know I was there for almost 2yrs. That is my second time there within 3yrs. So the service and the support of the staff that kept me coming back. And as course Al was always ready to help if I had a problem.eileen c. | Overall Experience
Keep up the good service.'Helen L.
Extremely helpful and friendly staff! I did not expect units to be so clean and the way it is set up made moving things out of the truck extremely easy.Maria B. | First Impressions
So accommodating, unhooked dolly for me, moved truck into loading bay for me, never had to move truck again. Personal amableMaria B.
El cliente no dejó un comentario.Kenneth K.
Al Jabr is the best U-Haul we have ever experienced over decades!KARLA C.
El cliente no dejó un comentario.Joseph M.
El cliente no dejó un comentario.eilish A.
El cliente no dejó un comentario.Wade D. | Overall Experience
Just wish I could have left knowing what my bill was.Melissa H.
El cliente no dejó un comentario.Bushra S. | First Impressions
Nothing Al and the staff was very courteous to me.eileen C.
This location where I had my initial reservation screwed up the reservation. I requested a truck with a ramp and an appliance dolly for a specific day and time. I showed up and they did not have any appliance dollies. He seemed on interested in helping me on my specific moving day. This was not a good experience by any means at U-Haul in Peoria.john R.
The drop off went very smoothly and quickly. All's well.Stephen G.
El cliente no dejó un comentario.KHALID N.
No improvement needed, I had great experiences using Uhaul equipment.Carolyn H.
The online check-in and checkout was extremely convenientDEBRA P.
El cliente no dejó un comentario.VERONICA E. | First Impressions
El cliente no dejó un comentario.Wilma K.
I choose a $19.99 truck when I pick up the truck i had to approve a $87.00 dollar fee. How to improve be honest about your fees.Willie K.
I selected my preferred location and Uhaul automatically gave me the farthest location- of course there's a mileage change. This seems unfair.Michelle S.
Great serviceZachary L.
El cliente no dejó un comentario.Kenneth G.
El cliente no dejó un comentario.Brian P.
Prompt assistance from employees at this facility made it easy to drop off a one way rental trailer. No delay, much appreciated!ROBERT S.
Everyone was great there! Can't say enough nice things about everyone there especially the store manager!! Awesome place I would highly recommend to everyone!!!tracy d. | First Impressions
El cliente no dejó un comentario.Jacob K. | Online Move In
I was extremely glad with the services and the gentleman who assisted me.Carolyn H. | First Impressions
El cliente no dejó un comentario.KRISTINE L. | First Impressions
Only reason why I rented from Uhaul again is because of the business professional of Al. He is very friendly and keeps the facility very clean. I tried the other facility on University st in Peoria. The staff were very unprofessional, flirtatious and their facility was not clean.Tammy A. | Online Move In
Al is really great to work with. Makes everything easy...Christopher O. | Overall Experience
El cliente no dejó un comentario.Shanan P. | Overall Experience
El cliente no dejó un comentario.Jessica E. | Overall Experience
The General manager Ali is absolutely amazing. I also love that the after hours number reaches him directly for any issues.JESSICA W. | First Impressions
Very satisfied overall. Al Jabr is particularly friendly and helpful!Beck P. | Overall Experience
El cliente no dejó un comentario.Melvin B. | Overall Experience
El cliente no dejó un comentario.vanessa h. | Overall Experience
Al is super helpful and helped us with getting set up with storage unit and then also with a truck rental in IN. really appreciate the help!Michele S. | Overall Experience
El cliente no dejó un comentario.Chittovious C. | First Impressions
¡Gracias!Lori D. | Overall Experience
El cliente no dejó un comentario.donna s. | First Impressions
El cliente no dejó un comentario.Randall J. | Overall Experience
El cliente no dejó un comentario.Wallace L. | Overall Experience
Real nice guy helpful !Gerri J. | First Impressions
El cliente no dejó un comentario.Taylor W. | First Impressions
El cliente no dejó un comentario.Deborah T. | Overall Experience
El cliente no dejó un comentario.Scott M. | Overall Experience
El cliente no dejó un comentario.Elizabeth G. | Overall Experience
The manager Al Jabar was always extremely helpful and very customer oriented. This was the 2nd time I rented a storage unit from Peoria UHaul and it was because of the excellent service I received from Mr. Jabar the first time I rented a unit.Wendy M. | Overall Experience
El cliente no dejó un comentario.jose i. | Overall Experience
El cliente no dejó un comentario.NICOLE W. | First Impressions
Mr. Jabar was extremely helpful and patient with our combining of two smaller units into one larger one. I continue to be impressed with the level of service and professionalism of this location, and specifically Al Jabar himself. I highly recommend this location for storage of your stuff. At a different location out of town, and not managed by Uhaul, my mother's belongings had mouse droppings and damage to the boxes. Not so with Uhaul. If you've got stuff and you want a fair price as well as clean, secure space, ask for Al Jabar at the Allen Road Uhaul in Peoria, IL.David G. | Overall Experience
They were very nice and Al was always very understanding!Sheri H. | Overall Experience
El cliente no dejó un comentario.KELLY M. | First Impressions
Convenient move in and move out. Staff very helpful. Thank you!Stephanie T. | Overall Experience
Hopefully I don't have to move anymore, however if I have to use a storage unit for anything it will be this facility on Allen road. Good job guys, I love your services and thank you again for the up keep of this place.Maurice H. | Overall Experience
El cliente no dejó un comentario.Andrea S. | Overall Experience
El cliente no dejó un comentario.Marvin C. | First Impressions
El cliente no dejó un comentario.Jessica B. | First Impressions
El cliente no dejó un comentario.Susan D. | Overall Experience
I stated how much storage I needed. They substituted 2 smaller units and assured me 26 foot truck items would fit. They did not. I had to get 2 additional smaller spaces. Then the manager Al Janbr aid " here is what i am going to do for you. I'm going to give you a free month of storage" I already had a free month as I had also rented a trucksue a. | First Impressions
Very friendly and accommodating.Ken K. | Overall Experience
El cliente no dejó un comentario.HOLLY B. | Overall Experience
El cliente no dejó un comentario.jose i. | First Impressions
El cliente no dejó un comentario.derek w. | First Impressions
El cliente no dejó un comentario.Scott M. | First Impressions
There are some kind of air fresheners plugged into the wall sockets and those spray some stinky flowery smell over all the content of units that are near them. Unfortunately, mine was one of those in the immediate vicinity. Every box and plastic item smelled for weeks after removal. If you must have sprays please ensure that they are scent free!!!!MANFRED L. | Overall Experience
I know the rating system is one through five stars but I would given this U-Haul location 10 stars. Everyone that worked there was very professional very nice and very helpful.ann b. | Overall Experience
Very clean facility. Well maintained and great staff.Marco C. | Overall Experience
El cliente no dejó un comentario.denis c. | First Impressions
El cliente no dejó un comentario.Amy E. | First Impressions
Al and Mark were extremely helpful and knowledgeable. They took very good care of my Ubox and answered all of my questions.Scott N. | First Impressions
El cliente no dejó un comentario.Ronald M. | First Impressions
El cliente no dejó un comentario.LINDA M. | First Impressions
El cliente no dejó un comentario.Shantez J. | First Impressions
El cliente no dejó un comentario.milton S. | First Impressions
The staff at the facility were extremely helpful. I will definitely use this facility again the next time I move.Kristina C. | Overall Experience
Super helpful and friendly! ¡Los recomiendo!Geralyn M. | Overall Experience
El cliente no dejó un comentario.Kiran S. | Overall Experience
El cliente no dejó un comentario.LYLE B. | First Impressions
El cliente no dejó un comentario.SHARON L. | Overall Experience
El cliente no dejó un comentario.Patricia H. | Overall Experience
The staff was so helpful and the place was always clean and appeared to be well cared for. I was comfortable coming and going! And they had everything that we needed!! Manager was especially nice!Carl L. | Overall Experience
El cliente no dejó un comentario.Gail W. | First Impressions
El cliente no dejó un comentario.SAM C. | Overall Experience
El cliente no dejó un comentario.Valerie L. | Overall Experience
Never had a issue and Everyone was very polite and helpful.patricia T. | Overall Experience
It was very difficult to contact anyone at the local office on Allen Rd via phone. Please make that easier.JOSEPH H. | Overall Experience
Al and his staff are wonderful! It is already stressful enough moving and not knowing if you are not going to have enough space for everything. They are super helpful in making sure you have what you need.James B. | First Impressions
El cliente no dejó un comentario.E Jean S. | Overall Experience
El cliente no dejó un comentario.Louis G. | Overall Experience
El cliente no dejó un comentario.Linda M. | Overall Experience
Pricing could be better but the facility is very nice.Nicole D. | Overall Experience
El cliente no dejó un comentario.John L. | First Impressions
The young lady that helped me was outstanding.ann b. | First Impressions
El cliente no dejó un comentario.Teresa C. | First Impressions
The U-haul storage on Allen Road has a wonderful staff. One of the representatives actually walked me through the entire storage process. This included showing me where to type in my code to walking me to my storage locker. They relieved a lot of stress with the entire moving process.Quinn W. | First Impressions
El cliente no dejó un comentario.Glenn M. | Overall Experience
Al and his staff were very friendly and professional! We are extremely impressed and from our pleasurable experience would not think of ever using another storage facility in the Peoria area market.Dennis M. | First Impressions
The young lady that checked me in was friendly and knowledgeable. She explained everything perfectly. The complimentary carts were very helpful. I definitely like the security they have in place for the building and the units. Overall a 5*, A+ experience.Todd T. | First Impressions
Excellent facility - clean, well-maintained, & easy to access. Staff were very friendly and helpful. I highly recommend them!!Terri P. | Overall Experience
You made everything so pleasant and easy! Moving is HARD and you were a little shelter from the storm. Thank you! My husband's comment was "they got it going on!! They know what they are doing!" Great job all around and Thank you!!Carl L. | First Impressions
El cliente no dejó un comentario.Laurie P. | Online Move In
El cliente no dejó un comentario.Steven Q. | Overall Experience
Staff was friendly and efficient. The facility is easy to access and very clean.Christine C. | First Impressions
El cliente no dejó un comentario.Useniomar A. | First Impressions
El cliente no dejó un comentario.TONAYASIA S. | First Impressions
Awesome facility and fantastic customer service.WILLIAM H. | First Impressions
El cliente no dejó un comentario.Jennifer B. | Overall Experience
I thank you guys so much you have been there to help our family out though out these 3 years and now one more 3 month round and we will be saying goodbye for the final time. Your team has become a part of our family. You guys have been so helpful and addressed our every need. This is the best place in town for your storage needs. Lee/Gilmore familySHARON L. | First Impressions
El cliente no dejó un comentario.Latoria H. | First Impressions
Just was missing a lock in my unit but over all it was super easy.Jessica L. | Online Move In
El cliente no dejó un comentario.Marilyn L. | First Impressions
El cliente no dejó un comentario.Lee S. | Online Move In
El cliente no dejó un comentario.Andre L. | Overall Experience
El cliente no dejó un comentario.Alyssa P. | First Impressions
Very efficient and good facilitiescarla k. | First Impressions
El cliente no dejó un comentario.Patricia H. | First Impressions
I’ve never used a service like this before so I was a bit confused and nervous at first but everyone was really nice and helped me through the process.Mark M. | Online Move In
This location was very nice.Marco C. | First Impressions
This is the BEST storage facility. Safe, secure, clean, well-monitored and managed.Kira K. | Overall Experience
El cliente no dejó un comentario.Beverly T. | Overall Experience
El cliente no dejó un comentario.Tiffany T. | Online Move In
wish they had a studnet discount!rohan p. | First Impressions
EXCEPTIONAL QUALITY SERVICE AND EQUIPMENT. AL IS THE BEST !!kathy S. | Overall Experience
N/CShanan P. | First Impressions
My experience with U-Haul was top notch! The facility was always clean and well maintained. I knew my items were safe and never worried about anything. Al is an extremely nice man and was willing to work with me whenever necessary. I also appreciate the electronic process for reserving a truck, very efficient. Thank you so very much for taking such good care of me! I highly recommend you!!Selena F. | Overall Experience