Customer Reviews for U-Haul Moving & Storage at Allen Rd

2,337 comentarios

8400 N Allen Rd   Peoria, IL 61615

(309) 276-0752

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(309) 276-0752

8400 N Allen Rd
Peoria, IL 61615

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

GERALD M. 
Clasificación:
1.0

I am not one to leave reviews. But my service over the past few weeks was down right disappointing and a waste of my money. I was told it would be delivered at a certain time so I hired a moving crew. Not only did it not come at the time I was told, it was seven hours late. It wasted my time and the movers I hired had to leave. Fast forward to moving day, I get a call saying that I had a scheduled pickup the same day I was moving into my home. I said that I never made that call, which I didn't. Check your phone records. The woman on the phone just goes, “well it's more convenient for us today.” Wait what?? I am a PAYING customer. It should be around my schedule, not the convenience of you. There were many more things that were a complete disappointment throughout my experience but I will leave it at this. Angela, the first delivery woman, was the only honest person you have and I enjoyed my three minutes with her far more than any of the 10 other people or phone calls.

Rylee R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rengchao S. 
Clasificación:
5.0

Ninguno

XIUCHENG Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA N.  |  Overall Experience 
Clasificación:
4.0

We weren't told when I called to reserve that I had to bring back with a full tank of gas . Only was told it was .69 a mile I went a total of 23 miles so it cost 15.90 for mileage on top of The 19.95 for rental and almost 7.00 for gas A little pricey

Tony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES R.  |  First Impressions 
Clasificación:
4.0

I have been a U Haul customer for many years and yet your computer system didn't send me an email warning about my credit card on file was expiring. Instead your system automatically slapped me with a $23 late fee when no payment was received. I was able to call the store to resolve the matter quickly. However, your computer system needs to flag and warn any customers with expiring credit cards on file before the payment due date to avoid this hassle of reversing the late fee.

ROBIN Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA N.  |  Overall Experience 
Clasificación:
5.0

Honestly, zero improvements need to be made. The staff was friendly and polite and professional. The vehicle was in mint condition. I'm very thankful.

Carlos P. 
Clasificación:
1.0

Horrible customer service! At least check the mileage before renting out vehicles! Oh and Diane needs to be fired!!!!

Kay H. 
Clasificación:
2.0

The man that was working today should have better communication skills. He did not speak to us when we turning the truck in . Nor did he speak to us when checking us in. I told him that there was something wrong with the truck and said nothing I think better customer service at that store and the gentleman got up in the middle of the transaction to go to the bathroom and was gone for a few minutes. He only one working at that point I walked out. They gave us a truck with no third seat we had to put the child and the car seat on the floor. As the gentleman scene we had the child with us when checking in. Thank you if you have any questions feel free to call me Wendy Stanton 309-431-9304 thank you

Wendy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B. 
Clasificación:
5.0

The staff here is very ;helpful and considerate. Like dealing with an old friend or family member. I have rented here several times and have absolutely no complaints

kevin H. 
Clasificación:
1.0

I have yet to receive a receipt 24 hours later!!!

Kay H. 
Clasificación:
5.0

Receptionists very polite:) felt safely full walk throughout!

Valerie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

qaid A. 
Clasificación:
5.0

Mark was a big help. He was very careful to walk me through the security to get into my unit and even stayed late to make sure I could get into the unit. What an asset you have in Mark!

Mike F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Edith P. 
Clasificación:
5.0

General Manager, Mark Woody, always goes above and beyond to make sure that the facility is clean, organized and has been extremely helpful with any questions that I may have. thumbs up for Mark and his team!

Wendy M. 
Clasificación:
4.0

Understaffing lead to long wait time to be served.

Mark E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

Great experience! Equipment was ready to go as ordered. Staff was friendly and helpful. Intend to do business with Thus site again!

Thomas E. 
Clasificación:
5.0

El cliente no dejó un comentario.

VARTISSHA L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

I was greeted right away by a u-haul associate and got the keys within few minutes and return went smooth. It's a great experience.

VENKATANAGASATYA A. 
Clasificación:
1.0

No over charge me almost 70 dollars when I was only suppose to pay 45.....and I was scheduled for 25 miles and drove 26 and got charged an extra 20 dollars

Brett J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jananne C. 
Clasificación:
5.0

Service was excellent! Men at counter were enjoyable to work with!! Trucks were clean easy to drive. Pick up and drop off we're hassle free.

Rita W. 
Clasificación:
5.0

Roy checked me in. He is an outstanding young man.

Charles E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline L.  |  Overall Experience 
Clasificación:
2.0

The vehicle was given to me with 1/2 a tank. I reported this to the haul employee before I drove off, he said it was fine, he reassured me I would not get fined if I filled it up to the equal amount. I returned the vehicle to with the gas gauge slightly higher than 1/2 and I was fined for not filling up the van correctly. I provided video evidence of the gas gauge before and after. They said they were not able to do anything, they would try to talk to their supervisor. I have been waiting one week with no response. In addition, I was charged an extra mile. The employee claimed I should have done a walk around on the mobile application, however, I have checked out 3 trucks this year and was never asked to do a walk around on an application. I'm always vigilant about the trunk rental and record detailed video of the trunk before I drive it. I will not be going back to this location. I would like a refund for extra fuel I was mischarged.

Julio M. 
Clasificación:
5.0

Maybe better check out the trucks when they come in. Ours had a few issues such as the brakes were very spongy and our foot feed locked up on us. There was also a backup light out.

Mary Ann N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry P. 
Clasificación:
5.0

Very helpful. Made a stressful move easier

Shelly N. 
Clasificación:
5.0

Good job

Jerome V. 
Clasificación:
5.0

Learning exactly how to access the facility with all the access panels was a multiple step process, but for security it is worth it for sure. I appreciated all the help and accommodations from the whole staff.

Shelly N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri B. 
Clasificación:
5.0

I'm sure I'll be back again

Gail W.  |  Overall Experience 
Clasificación:
5.0

The team in Peoria is top notch. Friendly, helpful, and accommodating!

DAVID B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle W.  |  First Impressions 
Clasificación:
4.0

Looks nice. Easy to navigate.

Caitlin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yassar M Alkhena Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mohsin H. 
Clasificación:
5.0

Best experience with this place. Nicest staff. Will always reccomend them and use them when needed.

Gary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

denis c.  |  Overall Experience 
Clasificación:
4.0

I had picked up the uhaul and the gas tank and was told to just return the truck with a quarter of a tank (i filled up past the quarter of a tank mark). Which I did and then was charged $85 for gas and a service fee. I called and was told they would refund $56 but I have not seen that come across yet. Overall made the experience a bigger headache.

Ty T. 
Clasificación:
3.0

not accurate with info. Overcharged me for gas

BRETT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VARTISSHA L.  |  First Impressions 
Clasificación:
3.0

Agent was the only negative about his job and how he came across.

Brian M. 
Clasificación:
5.0

Mark the manager went above and beyond to take care of issues with the truck that I rented from a different location in Peoria Illinois.

Nancy L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

victoria A. 
Clasificación:
5.0

This process was very easy from making the reservation to picking up the vehicle. The gentleman we worked with at the location for pickup was very kind, friendly and helpful.

Tim C. 
Clasificación:
5.0

The transaction takes so long. I rent regularly and it always takes about 15 minutes at the counter re-entering all the same information, most of which I put in online. I wish there were some way to REALLY ACTUALLY expedite the checkout - like car rentals at National, which I also do regularly. Once the reservation is made online, I just go to the Emerald Isle and pick my car out and leave. I show my driver's license and maybe credit card at the departure gate, which takes only about 30 sec. and I'm on my way. Why, why, why can't U-Haul be as quick - especially with re-re-repeat customers???? If you do that, now you've got something!!! Thanks for listening.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

Very friendly staff

Alyssa C.  |  First Impressions 
Clasificación:
5.0

Stacy is awesome! Rest of staff very professional.

william C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alyssa C. 
Clasificación:
5.0

Angie, the women who delivered my box was ABSOLUTELY AMAZING! She was able to get my box where I wanted it after the woman on the phone to confirm everything told me it wouldn't work. So happy I had Angie! She made the whole experience that much better!

Haley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob B. 
Clasificación:
5.0

Everyone I dealt with was professional and pleasant. I would recommend the uhaul box for anyone moving

Lisa G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Quinn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy L. 
Clasificación:
5.0

The pull-out ramp was difficult and unstable.

Karen W. 
Clasificación:
4.0

Overall, a good experience. When we first arrived your office was busy and we had to come back later for our box. When we returned, your employee (Kevin Lovelace) helped us get our belongings. He was very helpful and took time to answer all our questions about our UBox and then renting a van. We would recommend using a UBox in the future. ¡Gracias!

rick H. 
Clasificación:
4.0

Great location compared to others in Peoria

JESSICA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry R. 
Clasificación:
5.0

Mark (the mgr) was outstanding! He went above and beyond helping me with a great solution to my 'challenge '. Gracias

DAVID B. 
Clasificación:
5.0

Truck was clean and very nice, but Air Conditioning would not work for about 50% of the trip. It stopped working almost right away.

tim B. 
Clasificación:
5.0

Nothing at all, they were very friendly, hopefully, and knowledgeable! But the drop off location was thee complete Opposite

Reneta M. 
Clasificación:
2.0

Allow for upgrading the vehicle to cater the needs.

Kranthi K. 
Clasificación:
5.0

Mark always provides great customer service!

Stacey W. 
Clasificación:
2.0

The clerk at the time of pickup was rude and acted as if there was an issue between me and him. Looked mad or uneasy with my questions. He also gave me my drivers license back in an arrogant way. I don't know if he treats all minority like that. I gave a rating of below average and not recommending that location to a friend just because of him.

IBRAHIM I. 
Clasificación:
2.0

I paid for guaranteed delivery on 5/26 and pick up on 5/27?. Well the box arrived on 5/25 and was picked up on 5/29. Boxes were left in a public parking lot for 4 days when it was supposed to be there for 1. Thank you for allowing me to make a shit first impression on the neighbors of my business. I would not and will not ever recommend you to anyone. Guaranteed delivery with no follow through is a shit business model. Sounds good in theory but if you can't honor it, what's the point? No, $50 a day for the additional days is not acceptable. I pay you $2500 and you offer $50 a day. You should be ashamed. Stay tuned for my public reviews. What a joke!!!

Jason L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

I am missiong Al, the previous manager. He was a great manager.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

R Eric M. 
Clasificación:
5.0

I have no complaints. This was the easiest move I've experienced

Kelly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica F. 
Clasificación:
4.0

Overall, it was good. Checking in was really the only downside….It took over an hour to pick up. The computer wasn't working, my reservation had been cancelled, computer was working slowly, etc. Usually, it's been faster than this in the past. I'm chalking it up to just an off day.

Michael L. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

When I picked up the truck, Dain took care of me and he did a great job. When I returned it in the afternoon, the guy in charge was also very helpful. Excellent employees.

George S. 
Clasificación:
5.0

I requested an appliance dolly but did not get it. I did have a regular dolly in the truck which I used with straps I had in order to move what I needed.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori W. 
Clasificación:
3.0

It took forever to get waited on even though I had reserved the vehicle through your site. I understand, like everyone, you are short staffed, but one employee walked in and said I'm sorry I only do this I don't check in any vehicles. It took over 20 minutes to get anyone to the counter in order for me to finalize my vehicle rental

Michael W. 
Clasificación:
5.0

Everything went very smoothly.

virginia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle L. 
Clasificación:
5.0

More staff... wait time in line was lengthy.

Chrishawn M. 
Clasificación:
5.0

Overall a great experience. The location could probably use another sales person or two. ¡Gracias!

Sean L. 
Clasificación:
5.0

Uhaul agent Stacey Weber was courteous and fast on a busy Friday evening. Ms Weber had my paperwork processed and out the door hooking the trailer to my vehicle. Excellent employee and an asset to the Allen road location. Thanks again, Tim Coan

TIMOTHY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mahmoud T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
3.0

Better customer service

Fernando B. 
Clasificación:
5.0

Very pleased with the service..would definitely use them again ..very friendly and helpful staff

debbie D. 
Clasificación:
4.0

I arrived at 0918 for a 0930 reservation of a trailer. By the time the sole attendant had given me the green light to depart the parking lot at approx 1003 which was a far excessive delay and put me well behind schedule.

Charles A. 
Clasificación:
5.0

No suggestions to improve! My experience at your facility was excellent it was the best Uhaul experience I have had to date. And I have moved 22 times over the last 50 years. This is by far the best friend location I have come across!

KellyR Z. 
Clasificación:
5.0

I received ease and a smile in a stressful time such as moving. Thank you so much.

Page M. 
Clasificación:
5.0

Needed an oil change

Lorine D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany J. 
Clasificación:
5.0

Interior of truck dash and floor was sticky and dirty… I noted it on my pick up and to the employees on my return.

Thomas Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Redemer Luther C. 
Clasificación:
5.0

Renting a moving truck was exactly what we needed to get moved. The employees were friendly and very helpful. We will definitely be renting from Uhaul again when needed. It was worth every penny!

Aaron D. 
Clasificación:
5.0

Very clean and well lit facility. Staff is friendly and quick to assist. Look forward to many more years of service

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonita G.  |  First Impressions 
Clasificación:
3.0

Good services

Geniece B.  |  First Impressions 
Clasificación:
5.0

Everyone was helpful and the experience for my 1st time was awesome! Hard to find good customer service anywhere these days ! Uhaul is great ! Thanks 

tamara l.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Doris R.  |  First Impressions 
Clasificación:
5.0

As you know I was there for almost 2yrs. That is my second time there within 3yrs. So the service and the support of the staff that kept me coming back. And as course Al was always ready to help if I had a problem.

eileen c.  |  Overall Experience 
Clasificación:
5.0

Extremely helpful and friendly staff! I did not expect units to be so clean and the way it is set up made moving things out of the truck extremely easy.

Maria B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bushra S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

VERONICA E.  |  First Impressions 
Clasificación:
5.0

Everyone was great there! Can't say enough nice things about everyone there especially the store manager!! Awesome place I would highly recommend to everyone!!!

tracy d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob K.  |  Online Move In 
Clasificación:
5.0

I was extremely glad with the services and the gentleman who assisted me.

Carolyn H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTINE L.  |  First Impressions 
Clasificación:
5.0

Only reason why I rented from Uhaul again is because of the business professional of Al. He is very friendly and keeps the facility very clean. I tried the other facility on University st in Peoria. The staff were very unprofessional, flirtatious and their facility was not clean.

Tammy A.  |  Online Move In 
Clasificación:
5.0

Al is really great to work with. Makes everything easy...

Christopher O.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Shanan P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica E.  |  Overall Experience 
Clasificación:
4.0

The General manager Ali is absolutely amazing. I also love that the after hours number reaches him directly for any issues.

JESSICA W.  |  First Impressions 
Clasificación:
5.0

Very satisfied overall. Al Jabr is particularly friendly and helpful!

Beck P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

vanessa h.  |  Overall Experience 
Clasificación:
5.0

Al is super helpful and helped us with getting set up with storage unit and then also with a truck rental in IN. really appreciate the help!

Michele S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chittovious C.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

Lori D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

donna s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wallace L.  |  Overall Experience 
Clasificación:
5.0

Real nice guy helpful !

Gerri J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth G.  |  Overall Experience 
Clasificación:
5.0

The manager Al Jabar was always extremely helpful and very customer oriented. This was the 2nd time I rented a storage unit from Peoria UHaul and it was because of the excellent service I received from Mr. Jabar the first time I rented a unit.

Wendy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jose i.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE W.  |  First Impressions 
Clasificación:
5.0

Mr. Jabar was extremely helpful and patient with our combining of two smaller units into one larger one. I continue to be impressed with the level of service and professionalism of this location, and specifically Al Jabar himself. I highly recommend this location for storage of your stuff. At a different location out of town, and not managed by Uhaul, my mother's belongings had mouse droppings and damage to the boxes. Not so with Uhaul. If you've got stuff and you want a fair price as well as clean, secure space, ask for Al Jabar at the Allen Road Uhaul in Peoria, IL.

David G.  |  Overall Experience 
Clasificación:
5.0

They were very nice and Al was always very understanding!

Sheri H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KELLY M.  |  First Impressions 
Clasificación:
5.0

Convenient move in and move out. Staff very helpful. Thank you!

Stephanie T.  |  Overall Experience 
Clasificación:
5.0

Hopefully I don't have to move anymore, however if I have to use a storage unit for anything it will be this facility on Allen road. Good job guys, I love your services and thank you again for the up keep of this place.

Maurice H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan D.  |  Overall Experience 
Clasificación:
2.0

I stated how much storage I needed. They substituted 2 smaller units and assured me 26 foot truck items would fit. They did not. I had to get 2 additional smaller spaces. Then the manager Al Janbr aid " here is what i am going to do for you. I'm going to give you a free month of storage" I already had a free month as I had also rented a truck

sue a.  |  First Impressions 
Clasificación:
5.0

Very friendly and accommodating.

Ken K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLY B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jose i.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

derek w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M.  |  First Impressions 
Clasificación:
4.0

There are some kind of air fresheners plugged into the wall sockets and those spray some stinky flowery smell over all the content of units that are near them. Unfortunately, mine was one of those in the immediate vicinity. Every box and plastic item smelled for weeks after removal. If you must have sprays please ensure that they are scent free!!!!

MANFRED L.  |  Overall Experience 
Clasificación:
5.0

I know the rating system is one through five stars but I would given this U-Haul location 10 stars. Everyone that worked there was very professional very nice and very helpful.

ann b.  |  Overall Experience 
Clasificación:
5.0

Very clean facility. Well maintained and great staff.

Marco C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

denis c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy E.  |  First Impressions 
Clasificación:
5.0

Al and Mark were extremely helpful and knowledgeable. They took very good care of my Ubox and answered all of my questions.

Scott N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantez J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

milton S.  |  First Impressions 
Clasificación:
5.0

The staff at the facility were extremely helpful. I will definitely use this facility again the next time I move.

Kristina C.  |  Overall Experience 
Clasificación:
5.0

Super helpful and friendly! ¡Los recomiendo!

Geralyn M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiran S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LYLE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia H.  |  Overall Experience 
Clasificación:
5.0

The staff was so helpful and the place was always clean and appeared to be well cared for. I was comfortable coming and going! And they had everything that we needed!! Manager was especially nice!

Carl L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SAM C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie L.  |  Overall Experience 
Clasificación:
5.0

Never had a issue and Everyone was very polite and helpful.

patricia T.  |  Overall Experience 
Clasificación:
5.0

It was very difficult to contact anyone at the local office on Allen Rd via phone. Please make that easier.

JOSEPH H.  |  Overall Experience 
Clasificación:
5.0

Al and his staff are wonderful! It is already stressful enough moving and not knowing if you are not going to have enough space for everything. They are super helpful in making sure you have what you need.

James B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

E Jean S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M.  |  Overall Experience 
Clasificación:
4.0

Pricing could be better but the facility is very nice.

Nicole D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John L.  |  First Impressions 
Clasificación:
5.0

The young lady that helped me was outstanding.

ann b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa C.  |  First Impressions 
Clasificación:
5.0

The U-haul storage on Allen Road has a wonderful staff. One of the representatives actually walked me through the entire storage process. This included showing me where to type in my code to walking me to my storage locker. They relieved a lot of stress with the entire moving process.

Quinn W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn M.  |  Overall Experience 
Clasificación:
5.0

Al and his staff were very friendly and professional! We are extremely impressed and from our pleasurable experience would not think of ever using another storage facility in the Peoria area market.

Dennis M.  |  First Impressions 
Clasificación:
5.0

The young lady that checked me in was friendly and knowledgeable. She explained everything perfectly. The complimentary carts were very helpful. I definitely like the security they have in place for the building and the units. Overall a 5*, A+ experience.

Todd T.  |  First Impressions 
Clasificación:
5.0

Excellent facility - clean, well-maintained, & easy to access. Staff were very friendly and helpful. I highly recommend them!!

Terri P.  |  Overall Experience 
Clasificación:
5.0

You made everything so pleasant and easy! Moving is HARD and you were a little shelter from the storm. Thank you! My husband's comment was "they got it going on!! They know what they are doing!" Great job all around and Thank you!!

Carl L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven Q.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and efficient. The facility is easy to access and very clean.

Christine C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Useniomar A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TONAYASIA S.  |  First Impressions 
Clasificación:
5.0

Awesome facility and fantastic customer service.

WILLIAM H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B.  |  Overall Experience 
Clasificación:
5.0

I thank you guys so much you have been there to help our family out though out these 3 years and now one more 3 month round and we will be saying goodbye for the final time. Your team has become a part of our family. You guys have been so helpful and addressed our every need. This is the best place in town for your storage needs. Lee/Gilmore family

SHARON L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Latoria H.  |  First Impressions 
Clasificación:
5.0

Just was missing a lock in my unit but over all it was super easy.

Jessica L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lee S.  |  Online Move In