Comentarios de los clientes para U-Haul de Laval - déménagement et entreposage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul de Laval - déménagement et entreposage

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

fabina j. | Overall Experience |
Clasificación:

Good service

Harris C.
Clasificación:

El cliente no dejó un comentario.

Carol B.
Clasificación:

El cliente no dejó un comentario.

HELLEN L.
Clasificación:

No issues whatsoever. Would highly recommend. Thanks

Sheena N.
Clasificación:

El cliente no dejó un comentario.

Peter Andrew S.
Clasificación:

El cliente no dejó un comentario.

Sylvain R.
Clasificación:

El cliente no dejó un comentario.

Quincy J.
Clasificación:

El cliente no dejó un comentario.

SHADI M.
Clasificación:

First you have to train your employees to be respectful and They lair I will do all what it take to get what you charge me for something I didn't use because your employees say something and they do something else is all laiys

pascal A.
Clasificación:

El cliente no dejó un comentario.

sabrina s. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ALFRED RAOUL B.
Clasificación:

J'ai beaucoup aimé le travail des employés, leur courtoisie et leur dynamisme. Bon travail les gars

sabrina S.
Clasificación:

El cliente no dejó un comentario.

francois T.
Clasificación:

El cliente no dejó un comentario.

ALEXANDRE G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Pedro S. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

daniel l. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Nicolas H.
Clasificación:

Do NOT change de pick up location the day before de pickup.

GREGORY B.
Clasificación:

The only negative comment I could make is that the wait for service is very long. There were 8 people ahead of me when all I wanted was to return the truck. There should be a separate return line for quick service.

Jean-Francois M.
Clasificación:

El cliente no dejó un comentario.

Linda L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

phillipe l. | First Impressions |
Clasificación:

À ma troisième visite le monté charge ne fonctionnait pas, des gens attendaient devant depuis plus de 30 minutes, aucun employés présent et rejoignable, quand j'ai finis par parler à un employé, il m'a dit datt qu'il soit réparé, et ma dit qu'il n'y avait aucun autre accès au étages, j'ai finis par trouver un escalier par moi même

Pierre-Olivier L. | First Impressions |
Clasificación:

Theres only one elevator for such a big facility, and it was broken at the end of the day. We could therefore not finish our move in.

Charles S.
Clasificación:

El cliente no dejó un comentario.

Francois D.
Clasificación:

El cliente no dejó un comentario.

Maxime B.
Clasificación:

La personne qui a pris ma demande au guichet étais impolie désagréable et arrogant

Linda L.
Clasificación:

El cliente no dejó un comentario.

Sarkis J.
Clasificación:

The vehicle was clean. Mechanically not well maintained. The ignition has problems starting with the key. The attendant is aware of the issue he even told me that they had made many requests to have it fixed but it's still not fixed. This vehicle should be removed from the fleet and repaired it is unacceptable to rent it out with this condition.

Michael G.
Clasificación:

El cliente no dejó un comentario.

Daniel L.
Clasificación:

The only downside, is the lack of employee's at the check in. I reserved for 10h00 am I did the check in online before coming to take the keys. At my arrival at 10h00 am, there was 8 client in line before me and only one clerk. I had to wait 1 hour before doing the check in again with the clerk. I left past 11h00. The rest and the checkout went very well.

Wassim R.
Clasificación:

El cliente no dejó un comentario.

SAMNANG A.
Clasificación:

Waiting time on phone was too long. Called 2 times and was on hold more than 15 minutes both times.

Yves G.
Clasificación:

In this time of sanitary restrictions, when a customer sign's & complete's everything on-line, the customer should be able to have pick-up outside, ready to go. Avoiding to go back inside, this will reduce risk's for everyone.

Dany M.
Clasificación:

Great job Guy

luc-alain S.
Clasificación:

El cliente no dejó un comentario.

Marian M.
Clasificación:

El cliente no dejó un comentario.

Kevin N.
Clasificación:

El cliente no dejó un comentario.

olivier T.
Clasificación:

The checkpoint application did not work properly before leaving with the truck. Took almost 30 min from the time I arrive at the location and the time I got served. I waited in line 15 min for returning the keys, Never been told that I could just leave the key at the counter and leave.

Fodil S.
Clasificación:

El cliente no dejó un comentario.

yong jian H.
Clasificación:

El cliente no dejó un comentario.

Sayasack T.
Clasificación:

El cliente no dejó un comentario.

david C.
Clasificación:

El cliente no dejó un comentario.

Steve K.
Clasificación:

Satisfaction totale, excellent service.

fady A.
Clasificación:

El cliente no dejó un comentario.

Alexandra F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Christian G.
Clasificación:

Expensive home depot its better for location

marco V.
Clasificación:

El cliente no dejó un comentario.

Nour B.
Clasificación:

El cliente no dejó un comentario.

Steven G.
Clasificación:

Great service, keep it up.

mohand b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Fetahi W.
Clasificación:

No comments about this site. I think you should work on getting your associates at other locations to operate at this level of professionalism.

paul A.
Clasificación:

there was no hand sanitizer at the entrance it would have been comforting to know if the truck had been disinfected

simon C.
Clasificación:

El cliente no dejó un comentario.

GREGORY B.
Clasificación:

It was exceptionally long waiting in line for what was a purchase of supplies and a dolly so I think it could be advantageous to have another line for quick purchases

NORMAND M.
Clasificación:

Très mauvaise expérience avec U-Haul. Les lieux où ont prend et remet le camion eux ont été très professionnel. Mais l'organisa U-Haul est à revoir. Très décevant ! De plus, ont m'écrit toujours en anglais et je ne suis pas longue.

Eric T.
Clasificación:

El cliente no dejó un comentario.

Mohammadreza I.
Clasificación:

Your procedure for checkout is very long and your website is not up-to-date by the availability in store. When I do the checkout in your web site your operator ask me again the credit card and driver license again with the lot of paper work!!! Like 10 years ago!!!

Robert C.
Clasificación:

great customer service!

Jack O. | First Impressions |
Clasificación:

It was great !Customer service was Impeccable! I will for sure recommend friends and family !Thank you so much for the awesome experience !

MICHEL R.
Clasificación:

Very kind fast and professional

Francis R.
Clasificación:

El cliente no dejó un comentario.

Sylvain L.
Clasificación:

Samedi le 19 septembre vers les 9:00 am il y avais beaucoup de clients l'attente étais de 45 minutes Mais le service a été excellent.

Michel S.
Clasificación:

El cliente no dejó un comentario.

Benoit D.
Clasificación:

A1

Jean-Marc B.
Clasificación:

El cliente no dejó un comentario.

Dennys Jesus C.
Clasificación:

Waiting time to pickup keys was 1hour 10mins

Joseph M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Charles Jr J.
Clasificación:

El cliente no dejó un comentario.

Joseph M.
Clasificación:

Truck could have been cleaner

Luc D.
Clasificación:

It was quick and easy. Good job

Stéphane B. | Online Move In |
Clasificación:

Cadenas manquant, mais arrangement trouvé

Geneviève C.
Clasificación:

El cliente no dejó un comentario.

george k. | Overall Experience |
Clasificación:

Très bon service.merci

Georges K.
Clasificación:

Très bon service

Alexandru Daniel P. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Stephan O. | First Impressions |
Clasificación:

Difficile d’avoir accès porte 110. Code ou carte fonctionne pas toujours

Jacques L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jacques L.
Clasificación:

El cliente no dejó un comentario.

GREGORY B.
Clasificación:

El cliente no dejó un comentario.

mohamed T.
Clasificación:

un service parfait.

Robert F.
Clasificación:

El cliente no dejó un comentario.

Vincent B.
Clasificación:

Le gérant est accueillant et bienveillant. Merci pour ses conseils. Tout était bien.

Rudy A.
Clasificación:

El cliente no dejó un comentario.

Stephane B.
Clasificación:

Continuez comme ça. Excellent service. Merci!

michele d. | Overall Experience |
Clasificación:

Charger un mois supplémentaire pour une journée et menacer un homme de 86 ans de l’amener en cour s’il ne paye pas: il s’agit d’un manque flagrant de civisme. Michael, de votre succursale de Chomedey Laval, Près de l’autoroute 13, devrait pendre des cours de formation pour le soutien à la clientèle. Il semblerait que la situation est résolue: j’attends de voir le compte de carte de crédit de mon père pour le mois suivant.

dorjean S.
Clasificación:

Good servise

Perry R. | First Impressions |
Clasificación:

Very helpful manager

Eric G.
Clasificación:

Très satisfaite des services !

GUY C.
Clasificación:

They change the price I has set on the phone with my reservation without any reason.

Sonia G.
Clasificación:

Very friendly and helpful staff

Wissam E.
Clasificación:

El cliente no dejó un comentario.

Sudharsan S.
Clasificación:

Day time money theft. Over charging, duplicate charge, Wrong guidance cost 1400$. Forced to take vehicle which was absolutely not necessary, only cost extra fuel.

VALERIU P.
Clasificación:

El cliente no dejó un comentario.

Nick M.
Clasificación:

Not charge so much for fuel compared to the market pricing. Allow drop off to be at any location regardless of distance.

Michel P.
Clasificación:

El cliente no dejó un comentario.

richard L.
Clasificación:

très bon service

Jordan T.
Clasificación:

Nothing. This is a great location.

Josselin C.
Clasificación:

El cliente no dejó un comentario.

Jimmy A.
Clasificación:

El cliente no dejó un comentario.

Anahite A.
Clasificación:

the only thing i did not appreciate is that i asked and the rep gave me a van. When i realized he gave me a van i went back to tell him he gave me the wrong car, he actually argued with me saying i asked for asked for a van. I know that i never asked for a van. i any case i wont penalize him for that.

Martin P.
Clasificación:

El cliente no dejó un comentario.

Apraham G.
Clasificación:

The truck key wasn't working well, when i brought the truck back i full the gas until the line that i took it like that and i was surprised when the guy told me i have to pay 21$ because i didn't made it to the line that he want it ,but i had a picture before i drive that was my prove to show him that i brought the line the way i had it like that,and he took it out didn't charge me, I didn't like the way they work with customers .

pierre l. | Overall Experience |
Clasificación:

would go back any time!!!

Victor P.
Clasificación:

The agent that served when I picked the truck up me was extremely rude and totally insensitive and disrespectful of the waste of my time. He made me waste my time ON PURPOSE just to tick me off. You need to fire this idiot!!!!!

Josee A.
Clasificación:

It was very long to be served. I rented a closed trailer to go pick up a refregirator and the refregirator did not fit in the close trailor. I was not well advised. I had to come back and change for an open trailor. I waited again...(Wasted 2 hours) I was not very happy

jobanjit S.
Clasificación:

Excellent service

VAHRAM K.
Clasificación:

very much satisfied I'll wont change to another rental company at all thank you.

Yasser B.
Clasificación:

El cliente no dejó un comentario.

Tang Hiep N.
Clasificación:

El cliente no dejó un comentario.

Fabian R.
Clasificación:

Excellent service by the person that did my contract ! I will definetly come back!

Alexis C.
Clasificación:

Faster service and pick-up and staff asking if we would prefer self pick-up instead of having to wait in line.

Jean D.
Clasificación:

My original reservation was not done properly by the desk clerk so I actually did not have a valid reservation. At one point one of the clerk realized the problem and called me to create a valid reservation. I think this is a very good thing as most companies would have not be able to catch the mistakes and I likely would not have been able to get a truck the day of my moving. Thanks to the clerk who took his job seriously and saved me from the frustration of not having a truck.

Flavius H.
Clasificación:

El cliente no dejó un comentario.

Tony W.
Clasificación:

Excellent service with nice customer service

ginette b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jean-Philippe L.
Clasificación:

The online check in was an absolute disaster. We got our truck 50 minutes late. U-haul used to be my goto company but now I would consider a competitor.

Jean-Alexandre D.
Clasificación:

very good experience

Viet-Que V.
Clasificación:

Idéalement prévoir 20-30 minutes pour la file d'attente le matin. Les clés doivent prises au comptoir et cela pourrait être mieux organiser pour ces indications qui ne sont pas sur le site lorsque le pickup est fait online. Mis à part de cela le service était bon et le camion était bien.

diane C.
Clasificación:

Le monsieur étais seul pour tous nous servir alors sa eter long avant de me faire servir

Craig A.
Clasificación:

El cliente no dejó un comentario.

John K.
Clasificación:

El cliente no dejó un comentario.

natacha c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Daniel L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Pierre-Yves M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

diana t. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

george k. | First Impressions |
Clasificación:

Très propre et facile a utiliser

JESSE P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Christian O. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

fatima p. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

annie b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

stephane m. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Howard B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Marius G. | First Impressions |
Clasificación:

K

Anne-Marie G. | Overall Experience |
Clasificación:

Mauvais service client hier, votre employé ne devrait pas faire du service à la clientèle. Goût amer de votre entreprise dû à son service. Je recommande pour la propreté mais pour le reste non!

vera d. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Sylvain C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

NEZAR H. | Overall Experience |
Clasificación:

One elevator makes a lot of delays and far distance to walk from.

robert B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

WANER G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jean Pierre N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Abdellah R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Magdalena D. | Online Move In |
Clasificación:

Overall very good experience. It is very practical to be able to park inside!! Clean, spacious, new. Many trucks and trailers available for rent at same location. Recycling/exchanging area is a great, original idea!! Improvements needed: More chariots would be appreciated; most families need more than one when moving in, so when we arrived, no charriots were available for about 20 minutes. There is only one lift, so there was a small line-up: not too bad though, because the lift is quite large. Entering and exiting process is somewhat confusing - there is a risk of making the alarm go off or getting locked out if not operated properly: this needs to be improved (too much risk of false alarms and other errors). Recycling/exchanging area was closed, and we could not find any instructions on how to use it, either on site or on the web.

Yvan C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Telmo M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

valeriu bradut p. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

‪2952-0681 Quebec inc‬ A. | Overall Experience |
Clasificación:

When I received the first invoices there was the GST and PST on the invoice later on i received the same invoices less the GST and PST when I called in To advise that I needed an invoice with both taxes on the invoice Miss Mine told me I had to go on the site to register. When I signed up for the storage I signed all the papers including the withdrawal from my bank account. I asked Mrs. Mine politely just to send me the invoices with the GST and PST which waas never done. When I came to cancel the storage yesterday the 29 of June 2020 I asked the person at the deest for all the invoices with GST and PST and he did it very politely for me. My accountant was after me to get these proper invoices. Why was it so difficult for Mrs Mine to do this for me? Some employees just don't care to serve the client properly. By law U haul has to supply me with a proper invoice with the taxes properly indicated.and not have to ask for this service. Fred Baldassare 514 983 6403

Elodie S. | First Impressions |
Clasificación:

The agent who receive my storage made a mistake and give me a storage smaller than what I ask so I was oblige to leave my stuff in front of it and your customer service? Worst ever, I called at 7 am! I wait on hold for 15 minutes to be hang up, you guys are the WORRRRRRRRRST

Auguste C. | First Impressions |
Clasificación:

Got email telling me I had a month free. The customer service clerk refused to give it to me. False advertising is illegal.

Jacques L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

sylvie c. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

hakim s. | First Impressions |
Clasificación:

If the accès to the storage is 24h it will be better

anne-marie d. | First Impressions |
Clasificación:

Je suis VRAIMENT EN TABARNAK !!!!!!!!!!!!!!!!! À chaque fois que j'appelle, j'attends au minimum 15-20 minutes, il y a un manque flagrant de staff. Je suis donc allée en personne et encore là ,les employés se crissaient de moi ben raide. je demande pour 2 lockers 10' x 10' .... pas de souci, le gars m'arrange ça .. je repars eb me dirant "bon enfin," et aujourd'hui en lisant mon contrat, je me rends compte qu'il ne m'a réservé que 1 locker .... sérieux !!!!!!!!! J'ai rappelé, ça fait maintenant 20 minutes que je suis en ligne et ce n'est pas réglé... À quel point est-ce compliqué de louer un locker chez-vous ???????????????????????????????????????????????????? plus jamais....

stephane f. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

natacha c. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

William B. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Telmo M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

mario b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Yvan C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ALLSEATING INC. I. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

hugo s. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David V. | First Impressions |
Clasificación:

Very smooth move-in experience. Answered all my questions. No issues!

Joseph M. | First Impressions |
Clasificación:

Carl and Jordan very helpful

herold h. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

michel e. | First Impressions |
Clasificación:

Perfect

Alice A. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

paul e. | First Impressions |
Clasificación:

THE Air Conditioning not working in the 3rd Floor and I'm currently renting 3 units. I'm seriously considering in leaving soon since the heat temperature is NOT normal, the issue needs to be fixed ASAP.

sylvie v. | Overall Experience |
Clasificación:

Very clean, safe facility. Staff were very helpful - this was my first time renting a locker so I didn't quite know how it worked. Will definitely use them again in the future.

Germain H. | Online Move In |
Clasificación:

Superb storage space, very clean and well maintained, very easy to book the order.

alina t. | First Impressions |
Clasificación:

Rented the truck on May 14th, the service includes 30 days free storage. Three days later I received the notice by email that I have to pay. I asked 20 times about the storage, the staff told me yes it is included if you rent the track, turns out they want to charge me. Looks like a big lie, I hope they will manage it.

luis S. | Overall Experience |
Clasificación:

Très bon service de la part des employés.

le vieux j. | First Impressions |
Clasificación:

Your staff , EXCELLENT.

nicole l. | Overall Experience |
Clasificación:

J’aurais aimé avoir ce sondage en français . ?

Martin L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

michel t. | First Impressions |
Clasificación:

Excellent service and service offer

Debra N. | Overall Experience |
Clasificación:

The staff is friendly and helpful. Will recommend to others and will be using these services again. :)

pierre l. | First Impressions |
Clasificación:

the best with everything!! Thank you!

Jean Pierre N. | First Impressions |
Clasificación:

Very professinal staff, courteous and diligent. Facilities super clean and easy to access.

anne h. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Hannah S. | First Impressions |
Clasificación:

Very good location, very nice staff and very helpful, very clean, good elevator and carts to use. Only issue was trying to access the office from the storage area, you have to go all the way around outside to get to the front, slightly inconvenient. Otherwise A+!

ketie l. | Overall Experience |
Clasificación:

All staff are very kind but the woman manager....,?

Jessy M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

PIERRE G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

donal h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

alexandre o. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

meray c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

mario b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jason O. | First Impressions |
Clasificación:

Great staff

barouyr g. | Overall Experience |
Clasificación:

I like it

jean n. | First Impressions |
Clasificación:

Amazing customer service. Super clean facility. Highly recommend!

Marion C. | Online Move In |
Clasificación:

VEry fast process online and the lady over the phone answered all my questions

normand g. | Overall Experience |
Clasificación:

Bon soir à tous (comprenez-vous le français?)

francois d. | First Impressions |
Clasificación:

Personnel compétant, entrepôt très propre.

parady i. | Overall Experience |
Clasificación:

Great service and super clean!

Roupen B. | Overall Experience |
Clasificación:

Na

Billy-Jonathan A. | Overall Experience |
Clasificación:

For your interest once inside garage door There is a Little Salt/calcium build-up because of the residu off of véhicule slutch and Ice some form of cleaning and rinsing can be requierd to maintaintheq

Herna M. | First Impressions |
Clasificación:

You guys are the beat

louise d. | First Impressions |
Clasificación:

Service excellent je le recommande!

Julian A. | Overall Experience |
Clasificación:

too expensive

Sybil O. | Overall Experience |
Clasificación:

Too expensive

marinos p. | First Impressions |
Clasificación:

The guy the served and greeted us was top notch. He was knowledgeable and kind. Great job.

Eugene D. | Overall Experience |
Clasificación:

Modern, with smiling staff

mike p. | Overall Experience |
Clasificación:

My experience with your employees was very positive. Helpful, courteous and professional.

RAMI a. | First Impressions |
Clasificación:

Great location, clean and organized. friendly service. Love the whole experience

stanley j. | Overall Experience |
Clasificación:

clean good location very big alot of space big garage

george k. | First Impressions |
Clasificación:

Great sevice!

Marcel S. | First Impressions |
Clasificación:

Propre et accessible. Apprécie également l’abri de camion à l’intérieur

shomie c. | First Impressions |
Clasificación:

Great service

mike p. | First Impressions |
Clasificación:

My experience at U-Haul was very good they answered all my questions. I found a space that would serve my storage needs. Very convenient. Clean friendly and user-friendly.

Aurélie S. | First Impressions |
Clasificación:

Service très courtois et aidant. Explications claires

sasha m. | First Impressions |
Clasificación:

Service was fast, professional and courteous. The plans offered are at a great price

Flavian M. | First Impressions |
Clasificación:

Tres bon service

Philippe L. | First Impressions |
Clasificación:

Super Service

donal h. | First Impressions |
Clasificación:

The employee who served me was especially efficient, polite and helpful.

Haitham A. | Overall Experience |
Clasificación:

Thanks a lot to the stuff for all help and information.

Daniel L. | First Impressions |
Clasificación:

Friendly staff,very clean

Jacques P. | Overall Experience |
Clasificación:

It was great

REJEAN B. | Overall Experience |
Clasificación:

Very very happy

daniel c. | Overall Experience |
Clasificación:

Perfect services.

reno v. | Overall Experience |
Clasificación:

Great experience,

yan r. | First Impressions |
Clasificación:

The locker i was given was very dirty alot of dirt. they had to mop the floor of the locker in front of me. and the walls of the locker still extremely dirty.

YOADOUNA A. | Overall Experience |
Clasificación:

👍

Sylvain B. | Overall Experience |
Clasificación:

Thanks to Andre Farah for his professionalism.

JEAN B. | Overall Experience |
Clasificación:

L’équipement et les lieux d’entreposage étaient très bien, toutefois je vous recommande de faire de la formation à vos employés concernant la courtoisie et le service à la clientèle.

Silvere Landry F. | First Impressions |
Clasificación:

Hello, I was initially wrongly assigned a smaller room than the 10'*15'*9' that I booked d a week ago. I had to complain for the agent to accomodate me with something else ( a 10'*10'*9' and half of i

daniel p. | Overall Experience |
Clasificación:

The staff was really slow each time I had to go to the front desk and very long to answer each time I had to call by phone. Also, it is a problem that only one elevator is available for all clients.

Paul-André L. | Overall Experience |
Clasificación:

Excellent clean and safe facility. Staff very helpful and courteous. Really happy I chose U-Haul to store my belongings. If needed will definitely use the storage facility and will recommand U-Haul.

Achraf C. | Overall Experience |
Clasificación:

Staff helpful... but attitude to correct

Ibrahim C. | Overall Experience |
Clasificación:

...

reno v. | First Impressions |
Clasificación:

Great service, very accommodating

Manon B. | Overall Experience |
Clasificación:

Clean and efficient

Sylvain B. | First Impressions |
Clasificación:

Thanks to Catherine and hier team for fast courte ou service.

MARio M. | First Impressions |
Clasificación:

Hamjy was very knowledgeable and efficient. He answered all questions expertly and patiently. Our wait time was reasonable.

eric p. | First Impressions |
Clasificación:

The service was excellent. Nothing to add.

Robert M. | Overall Experience |
Clasificación:

good

Sharifuddin N. | Overall Experience |
Clasificación:

Staff needs more training to be more friendly and approachable.

rogelia d. | First Impressions |
Clasificación:

Personnel very helpfull and pleasant

Gabriele T. | Overall Experience |
Clasificación:

Bilingual and knowledgeable staff. Very affordable for a long distance move via u-box. Storage was safe and clean. Highly recommend to everyone.

Jerzy M. | Overall Experience |
Clasificación:

excellent

linda s. | First Impressions |
Clasificación:

Services professionnels et personnalisé !!!

Christian T. | First Impressions |
Clasificación:

Metci

Manon B. | First Impressions |
Clasificación:

great location, nice and polite staff...thank you

Melissa M. | First Impressions |
Clasificación:

Good service

isabelle r. | First Impressions |
Clasificación:

ce fut un tres bon service, le jeune etait Courtois, il a pris le temps de tout m'expliquer et m'a donne toutes les informations necessaires

Nick m. | First Impressions |
Clasificación:

Everything was perfect except I would recommend installing water fountains on the storage floors.

Mustafa L. | Overall Experience |
Clasificación:

the staff is not very arrogant professional, they make people wait and response to several people at the same time.I would never rent a storage space at home.

Angela O. | First Impressions |
Clasificación:

Employee was super nice. Answered all my questions and gave me a free month. This experience makes up for the really bad one I had before with U-Haul. this employee definitely deserves a good raise.

tracy f. | First Impressions |
Clasificación:

Facility is clean/ modern and staff is helpful

christian b. | Overall Experience |
Clasificación:

Never met such an unhelpful and desagreable staff.

ROBERT A. | Overall Experience |
Clasificación:

jetais très satisfaits

Adam K. | First Impressions |
Clasificación:

Very clean and organized

Sharifuddin N. | First Impressions |
Clasificación:

Excellent

adam s. | First Impressions |
Clasificación:

Nice, clean facility. The alarm going off every time an employee opens an available space is a bit unsettling... A pillar inside my space is eating away the available room, I hope to have a discount.

Deema A. | First Impressions |
Clasificación:

A very proffessional stuff clean place great service

ibty services s. | First Impressions |
Clasificación:

Catherine was very helpful and patient showing me different sizes and what would be the right storage for my needs. Amazing service.

Sophie Chantale P. | First Impressions |
Clasificación:

Very good service! The office and storage are super clean!

Sylvain D. | First Impressions |
Clasificación:

bon service

serge d. | First Impressions |
Clasificación:

Super condition.

elie a. | First Impressions |
Clasificación:

Very nice

ahmed h. | First Impressions |
Clasificación:

Simple et efficace très bon service

ROBERT A. | First Impressions |
Clasificación:

très bons services et très pratiques les prix sont resonnable aussi très propres

pascal j. | Overall Experience |
Clasificación:

Flawless.

yanick p. | First Impressions |
Clasificación:

Good service i appreciate the emp’iyee who serve me

Mix Jockey P. | First Impressions |
Clasificación:

I have visited several storage spaces in the last month, U Haul has gone above and beyond to impress, clean and modern facility and a very friendly staff!

Léon R. | First Impressions |
Clasificación:

We recommand Very good service

Léon R. | Overall Experience |
Clasificación:

We recommand Excellent service

Paul-André L. | First Impressions |
Clasificación:

Excellent very efficient service. The employee who attended to me on Sunday, February 3 2019 Answered all questions efficiently. Really happy I chose Uhaul for truck and storage space rental.

Nick K. | Overall Experience |
Clasificación:

Great experience will use your facilities again.

NICOLE M. | Overall Experience |
Clasificación:

Le personnel vraiment gentil make us family Thank you gang i gonna to miss you

Lyne A. | Overall Experience |
Clasificación:

Would recommend this facility to anyone. Very convenient and easy access. Secured

GABRIEL Z. | Overall Experience |
Clasificación:

The manager Catherine is amazing always ready to help and takes the time to explain ins and out of the preocesss.

Michelle C. | Overall Experience |
Clasificación:

I like the color of the orange doors. LOL Nice and clean.

pablo g. | Overall Experience |
Clasificación:

I communicated the issues to the manager - that was virtually impossible to join - but all she did was discredit me. She was agressive and could not solve any issue, neither make her staff able to.

Jean Francois A. | Overall Experience |
Clasificación:

Corrupt personnal

real s. | Overall Experience |
Clasificación:

A one month free promotion was not applied

Cassandra L. | Overall Experience |
Clasificación:

Always informed and pleasant staff; excellent customer service.

grimm l. | Overall Experience |
Clasificación:

I just can tell about Laval facility, but I can say that it was an excellent service.

MICHAEL P. | Overall Experience |
Clasificación:

Staff at the desk take to long to acknowledge your presence or to even start talking to you. More than one I went to ask something and the staff could not help me. The person who could was not working

assunta a. | Overall Experience |
Clasificación:

Great service

Claude L. | Reservation |
Clasificación:

Excellent customer service.

Joey L. | Overall Experience |
Clasificación:

Great service -

daniel c. | Overall Experience |
Clasificación:

Nice place

Antonio H. | Overall Experience |
Clasificación:

Merci Catherine

CYNTHIA A. | Overall Experience |
Clasificación:

The person I was dealing with didn’t even know how to register my card the first day and had a very lazy attitude towards clients

Alexandre B. | Overall Experience |
Clasificación:

The large sliding door at the front of the storage area is an easy way into the storage area from the front entrance. I've entered that way many times in the past year without any codes needed.

Lucia Z. | Overall Experience |
Clasificación:

staff was great and special thants to the manager Catherine .... very well organized facility, maybe the pricing should be revised to be more competitive ... very easy access to storage, very clean

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