Comentarios de los clientes para U-Haul at West Colonial Dr

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul at West Colonial Dr

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Ray M.
Clasificación:

El cliente no dejó un comentario.

SHAKEITRIYIA E.
Clasificación:

Service was excellent The both guys were very professional and friendly from the guy that help me check out the uhaul truck and the guy that helped me check the truck back in Special Thanks to both guys I will be returning to this location for my next moving needs!!

FAY C.
Clasificación:

El cliente no dejó un comentario.

Kerri Ann S.
Clasificación:

El cliente no dejó un comentario.

DEIDRA D.
Clasificación:

I forgot the gentleman that helped us today. He was very nice,professional and helpful

Joseph P.
Clasificación:

El cliente no dejó un comentario.

MARIE A.
Clasificación:

El cliente no dejó un comentario.

Michael J.
Clasificación:

I had no issues at all. The original day I arrived, I expected the possibility of not being able to pick up a vehicle. However, Marzell created a reservation for the next morning; When I arrived another representative pulled the information and I was in and out in record time. Marzell assisted me on the return that was even faster. Each time, I received 5start service with your staff and I appreciated the welcoming smiles of your team.

Antonio S.
Clasificación:

The attendant was prompt there qas no wait. He jumped right in with a willingness to help. He answered all of our questions with a great attitude. Thank you

jacquline B.
Clasificación:

El cliente no dejó un comentario.

JEFFREY J.
Clasificación:

The truck that was rented to me was terrible! First, when I came to get the truck, the cab was completely drenched with water. The seats were soaked, the pockets in the door arm rests were filled with water, the truck drove like the transmission was going to explode, because it couldn't change gears properly, To top it all off, after i had loaded the truck and placed cardboard boxes, packed with books, on the mother in law shelf, it rained that day and when I went to unload, I discovered the roof of the truck had a leak. All the boxes were soaked and my books were ruined. The only redeeming aspect of the experience was that when I returned the truck, the employee credited me a day to try to make up for the loss of my property.

Steve A.
Clasificación:

Fantastic U-HAUL experience!

Jasmine M.
Clasificación:

They went above and beyond to make sure everything was squared away for me!

Michelle P.
Clasificación:

El cliente no dejó un comentario.

ROSELINE L.
Clasificación:

El cliente no dejó un comentario.

ALAN C.
Clasificación:

El cliente no dejó un comentario.

April R.
Clasificación:

Staff were great!

JAMES G.
Clasificación:

The only problem came from a mileage read error, which was quickly and courteously handled by Todd, your representative. Professional and polite is an understatement in describing his performance.

Joseph P.
Clasificación:

Very good for sale item and rental

Rishi R.
Clasificación:

El cliente no dejó un comentario.

James G.
Clasificación:

Return my phone call and take care of the issue at hand… I rented a small trailer for one day returned it in Gainesville and have continued to be charged up to $670 for what was quoted at 150. These charges need to be reversed immediately. And further charges need to be stopped.

WILBUR B.
Clasificación:

cleaning the grease or oil that was on the inside of the trailer.

VALERIE W.
Clasificación:

Staff was super friendly and very helpful. That truck was ancient tho. 😁 lol

ELENA S.
Clasificación:

El cliente no dejó un comentario.

ANGELA W.
Clasificación:

Because I was I'll be charged by $96

Shalonda W.
Clasificación:

El cliente no dejó un comentario.

Luciana D.
Clasificación:

El cliente no dejó un comentario.

Ralph S.
Clasificación:

You did great!

ROBERT W.
Clasificación:

your agents should be wearing mask at this time for their protection and that of your customers, that is the reason i just gave you and average rating instead of higher, everything was great except for that

Michael D.
Clasificación:

these guys are super friendly and easy to deal with.

Jon A.
Clasificación:

They did a great job. Management extended a professional courtesy allowing me to extend my rental an extra day and pay the difference, I ended up owing above my deposit, at a later time once I got my affairs in order after that move I did because of an unforeseen circumstance. They were there for me during a volatile situation I was working through and I appreciate their professionalism and kind courtesies they extende which eased some stress then. They were extra kind to my service dog I had with me as well and that always gets two thumbs up frm me.

Susan F.
Clasificación:

Everything was great!

Jorgette R.
Clasificación:

El cliente no dejó un comentario.

Charlie T.
Clasificación:

El cliente no dejó un comentario.

Gabriel M.
Clasificación:

El cliente no dejó un comentario.

Jerome D.
Clasificación:

El cliente no dejó un comentario.

Scottie G.
Clasificación:

El cliente no dejó un comentario.

Joseph K.
Clasificación:

They are very friendly and professional and they make you feel like you are part of the family

JEFFREY R.
Clasificación:

El cliente no dejó un comentario.

JAMESDAVID JR J.
Clasificación:

El cliente no dejó un comentario.

JENNIFER C.
Clasificación:

El cliente no dejó un comentario.

Donna L.
Clasificación:

El cliente no dejó un comentario.

graham S.
Clasificación:

Nothing. Staff was efficient, helpful and personable

Anthony P.
Clasificación:

El cliente no dejó un comentario.

ROBERTO R.
Clasificación:

Great service !!!

RODICK C.
Clasificación:

El cliente no dejó un comentario.

Kirk J.
Clasificación:

Manager was an awesome Rep to your business

Joseph K.
Clasificación:

El cliente no dejó un comentario.

gary B.
Clasificación:

El cliente no dejó un comentario.

Raynard O.
Clasificación:

The rear door was jammed after being rolled up. It was extremely difficult to pull back down. I informed the agent upon my return. He knew tnat this truck jams he said. I recommend that they inspect the vehicle before renting.

ANDRE M.
Clasificación:

Nothing to say !

Nancy K.
Clasificación:

El cliente no dejó un comentario.

Marcus C.
Clasificación:

Notice trailer tire was flight after I had loaded it.

Paul M.
Clasificación:

Friendly people. Easy process. Well done.

Gary A.
Clasificación:

Staff was friendly, maintained distance and made checkout process easy.

Joseph K.
Clasificación:

Very nice and helpful and friendly

JASON R.
Clasificación:

Excellent service, Great staff.

SARFARAZ A.
Clasificación:

Very smooth transaction

Joseph K.
Clasificación:

El cliente no dejó un comentario.

ARRON K.
Clasificación:

El cliente no dejó un comentario.

Jennipher T.
Clasificación:

El cliente no dejó un comentario.

DANAH H.
Clasificación:

Works around your needs and gets things done very helpful

Wenona L.
Clasificación:

El cliente no dejó un comentario.

ROBERT C.
Clasificación:

El cliente no dejó un comentario.

Delroy M.
Clasificación:

I sent a message to the location asking them to wear a mask, I still had to ask them to put it on once I arrived. The guy was friendly but didn't seem to have reviewed any paperwork before we arrived. He didn't know I had already done everything online, including scanning my husbands drivers license, for a contact free transaction as your email stated. The parking lot was inaccessible because of all the trucks parked all over the place. Wait time was fine and the trailer we rented needed to be swept (Had a bunch of leaves in it)but aside from that was fine.

Dennis S.
Clasificación:

Have rear lot gate open to allow safer and easier departures of equipment being sent out from the rear lot area.

JEFFERY F.
Clasificación:

Parking would not enable me to leave with the truck, took 15 min to get people out of the way.

MARLENA K.
Clasificación:

El cliente no dejó un comentario.

TRINTON L.
Clasificación:

El cliente no dejó un comentario.

Angel S.
Clasificación:

El cliente no dejó un comentario.

wigilson N.
Clasificación:

El cliente no dejó un comentario.

Joseph K.
Clasificación:

El cliente no dejó un comentario.

Hermis A.
Clasificación:

El cliente no dejó un comentario.

Dennis W.
Clasificación:

El cliente no dejó un comentario.

Barry W.
Clasificación:

El cliente no dejó un comentario.

MARVELL T.
Clasificación:

El cliente no dejó un comentario.

JEANNE O.
Clasificación:

There was a food truck set up on the side of the building when I was trying to return my uhaul and there were so many cars blocking the pull in that I had to drive around twice.

Luisa R.
Clasificación:

No lo recomiendo porque son ladrones dicen un costo y luego le sacan dinero de nuestro banco por todo yo no hablo inglés y por una hora y media me an quitado 89 dólares no quiero saber de ustedes y no los recomiendo nunca

LUIS O.
Clasificación:

i drove 170 miles whit no A/C and driver window stuck. You need check those truck before renting.

Russell Y.
Clasificación:

El cliente no dejó un comentario.

DARRIN Y.
Clasificación:

El cliente no dejó un comentario.

shartrelle A.
Clasificación:

Excellent customer service

PAUL F.
Clasificación:

I noticed the agents were very hostile towards me so I won't be going back to that location again and I certainly won't be recommending anyone there.

swight M.
Clasificación:

N & out quickly.

almando M.
Clasificación:

El cliente no dejó un comentario.

Joshua R.
Clasificación:

It would help to better explain the return process. Understanding it's after hours and there is no personal to assist, written instructions can be sometimes hard to follow.

Timothy M.
Clasificación:

U-Haul was returned after-hours and the process was cumbersome and complicated... took way too long; vehicle was dropped off evening of June 29 (same day as pick-up) which caused a receipt to be issued stating a drop-off at 8:52pm on July 1 (???!!!) and that we were subject to an additional day charge of $40; we will avoid U-Haul rentals in the future

Martin R.
Clasificación:

Eliminate the extra fees ( rip off !!!! )

TED A.
Clasificación:

El cliente no dejó un comentario.

HECTOR C.
Clasificación:

El cliente no dejó un comentario.

DRENESHA W.
Clasificación:

El cliente no dejó un comentario.

Sophia M.
Clasificación:

El cliente no dejó un comentario.

Alexander W.
Clasificación:

I was greeted at door and equipment was taken almost immediately. Although the interaction was short the associate was very kind.

COURTNEY W.
Clasificación:

I love this uhaul location. The staff and service are phenomenal

DOROTHY M.
Clasificación:

El cliente no dejó un comentario.

MARCUS R.
Clasificación:

El cliente no dejó un comentario.

Richard D.
Clasificación:

We got conflicting information regarding our return. I scheduled the return some distance away. We were told (pick up agent) we could drop off the rental to any U-haul servicing center. When we saw one closer to where we were located, the young man there said no, we couldn't return it there. We drove ( 18 miles vs 7 miles) to the one listed on my contract and the agent said when we arrived, we could have dropped off at any location. Frustrating!

ANTONIETA J.
Clasificación:

El cliente no dejó un comentario.

jimmy W.
Clasificación:

El cliente no dejó un comentario.

Lola C.
Clasificación:

El cliente no dejó un comentario.

Catherine K. | Overall Experience |
Clasificación:

My u boxes are infested with roaches. So far already found 10+ roaches... coming out of the moving box, etc. U haul should pest control their storages!!!

Rafael R. | Overall Experience |
Clasificación:

Greeted in a professional manner. Pickup truck and uBox was ready as promised. smooth pick up and drop off. Thanks

No se han enviado comentarios para esta ubicación.

Volver
arriba