El cliente no dejó un comentario.James R.
Customer Reviews for U-Haul at West 7th
Eugene, OR 97402
(Customer parking available across the street at the Big Y)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The after-hours truck return was a nightmare. It took forever to figure it out. I only drove the van for 29 miles, and I put in $10 in fuel. You still charged me $18 for more fuel. I have a seriously hard time believing it needed more fuel and I think that's your way of gouging your customers to make an extra buck. Overall, very dissatisfied customer.Debra F.
Really friendly help from the guy working. That hasn't always been my experience in the past at other locations, so it was niceJohn A.
El cliente no dejó un comentario.Daniel E.
we called before we rented your equipment and were told the truck could be taken to the town that we were moving from. we were moving from a home to storage rental in same town. We then rented and were told that we had to go pick up in a town 15 miles away and then had to return to same town this caused us to pay mileage to and from We still do not understand why this happened when Veneta Oregon has a Uhaul rental center. Having to drive caused us to loss of important moving time. We were having to move our daughter out of a domestic violence situation and were very limited on time. We feel we should get a refund on the mileage we paid for the hardship it put on us to go additional miles we should receive a percentage of the rental of the truck thank you The Truelove's firstname.lastname@example.orgRobert T.
El cliente no dejó un comentario.Christina M.
We were impressed by the cleanliness of the place. Reserving the truck was easy. Returning the truck was easy. We got to borrow a truck for a day and accomplished a lot and then we went to see the new James Bond movie . Excellent day, thank you!DAVID P.
I had originally rented the truck for 6 hours, from 9:00-3:00. I thought I was paying the entire day fee. When I asked if I could bring in the truck after 3:00 but before 5:00 I was told it would cost me an extra $35. That's as much as I paid for 6 hours. I had the truck back in time but thought this was quite unfair.Mark A.
El cliente no dejó un comentario.gary J.
El cliente no dejó un comentario.Jason K.
El cliente no dejó un comentario.HOWARD N.
Amazing, friendly & knowledgeable service. I am a repeat customer!BEVERLY S.
El cliente no dejó un comentario.STEVE B.
The online reservation system has some bugs. Can be very contradictory. The online system to pick up the van was tedious. I wish I'd asked for in person check in.Rhonda L.
El cliente no dejó un comentario.KURT W.
El cliente no dejó un comentario.Sandra B.
Chains were not put on properly and broke OTW.Tereasa W.
Prompt and courteous service. Good equipmentMARK S.
El cliente no dejó un comentario.Stephine S.
Keep friendlySusan M.
El cliente no dejó un comentario.David D.
Manager was super rude to me about not being able to leave my car at the location, which is understandable but I was told two seperate time it wouldn't be a problem to leave my personal vehicle at location for years 2 hours I would be using equipment.. reassured two times it would be fine and manager copped an attitude with me about it and basically canceled my reservation because I told him what I was told when booking reservation. He wasn't having it and wouldn't even let me speak. Very disappointed in the customer service at this location. I would never recommend this spot to anyone I care about. Maybe an enemy but never a friend. Im never going back there to be treated like crap again, screw that place and that particular manager.charles F.
El cliente no dejó un comentario.Shaunna D.
Lights were shorted out and barely working causing me to be pulled over 3 separate times I'm 3 different towns, which caused me to be late on the return. Not to mention no worker mentioned I needed to check in apon drop off so you all charged me for that as well.Kenneth W.
Chris, OWNER is AWESOME!MariaN S.
El cliente no dejó un comentario.suzanne G.
Friendly, helpful, engaged and focused staff. ¡Gracias!Amie A.
A part was late being delivered so I had to reschedule. That caused some problems for me So I suggest you be more conservative in your installation scheduling. A minor complaint - the people were sharp and friendly.cy H.
El cliente no dejó un comentario.Amy D.
The young man who helped us early could have been friendly.Dane P.
The after hours drop off is easy to useRobert C.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.Justin L.
El cliente no dejó un comentario.Russell M.
the online reservation system I found problematic, confusing and inconvenientAndrew S.
Friendly, mask-conscious, CLEAN, courteous and kind. Couldn't ask for a better experience during a chaotic weekend of moving.Michael G.
I left the yard with a litle bit less than half a tank. I put enough gas in the tank to bring it back up. I was charged extra for gas. Bad service and no discussion. They just charged me. Not cool.Nicholas G.
It was all greatKelly E.
Everything was great ans we appreciate it thank you .Trisha F.
El cliente no dejó un comentario.Adam T.
El cliente no dejó un comentario.TERRY B.
Nothing, Roseburg Oregon u-haul employees are Great and did a Excellent job !William K.
Brand new truck and the crew was very helpfulCurtis D.
El cliente no dejó un comentario.NANETTE T.
El cliente no dejó un comentario.DEAN F.
El cliente no dejó un comentario.Michael Y.
El cliente no dejó un comentario.LOUIS D.
El cliente no dejó un comentario.Diane B.
El cliente no dejó un comentario.FLORA F.
Quick pickup was helpful for our busy dayNick W.
Wonderful customer service!Caitlin V.
Left my wallet in the vehicle when I returned it and the staff was very prompt to call and let me know. I was very appreciative of this.John L.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Shannon T.
Great customer service and great ratesJames J.
Charged me for time over 24 hour limit which uhaul did not make known except in small print. Only 2 hours late anyway. Penske for me going forwardJohn R.
My only complaint is that I was charged a $10.92 fuel charge, when I fueled the vehicle back up to the appropriate level. I followed the receipt, and what the reservation worker, which appears is also the owner, told me to fill it up to on Sunday when I picked it up.buck P.
Outstanding service. Highly efficient and economical. Can't ask for more than that.WILLIAM B.
El cliente no dejó un comentario.Rodger G.
El cliente no dejó un comentario.Ed N.
Very prompt and courteousBradley F.
All goodPaul M.
Thanks for your service! I will definitely come to you again for transportation needs in the future. :)SEAN H.
They were fantastic, quick, efficient and helpful. What more can you ask for!Michelle P.
El cliente no dejó un comentario.jeffrey S.
The owner personally helped with the check-out process. Gracias.Van T.
El cliente no dejó un comentario.CARLOS C.
El cliente no dejó un comentario.ERIC P.
El cliente no dejó un comentario.devon P.
El cliente no dejó un comentario.TOM E.
El cliente no dejó un comentario.Ronald K.
Such a great experience! So friendly and easy in and easy out. Can worked out perfect .JoEllen P.
El cliente no dejó un comentario.JOAN P.
El cliente no dejó un comentario.Martin L.
El cliente no dejó un comentario.BLAINE R.
El cliente no dejó un comentario.Pat F.
They were extremely helpful. Was very pleased and grateful. They deserve 10 stars!!!Trudy A.
Very dependable truck. Personnel were very knowledgeable about the equipment.Linda N.
El cliente no dejó un comentario.Coleen M.
El cliente no dejó un comentario.Stephen L.
El cliente no dejó un comentario.Mary W.
El cliente no dejó un comentario.Stephanie C.
El cliente no dejó un comentario.ARTHUR T.
El cliente no dejó un comentario.LESLIE ANN W.
El cliente no dejó un comentario.Cheryl V.
Everything was fine...couldn't ask for more, really. I especially appreciate your courteous, professional staff. They are always friendly and efficient.Paula L.
Employees were very friendly and accommodating. Web check-in is more cumbersome than just going inside, which defeats the purpose. That process should be streamlined, but overall a good experience and great employees.ALEXANDER M.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.gretchen H.
Professional, courteous and efficient. ThanksRalph T.
El cliente no dejó un comentario.Joseph K.
They were able to fix what happened to my reservation and brave me a discount as wellGreg S.
Quick, extra good serviceMARK M.
El cliente no dejó un comentario.Aaron M.
El cliente no dejó un comentario.Dale B.
El cliente no dejó un comentario.Katelyn E.
Servicios adicionales en esta ubicación
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