El cliente no dejó un comentario.ALFONSO C.
Customer Reviews for U-Haul at Van Buren
Riverside, CA 92503
(WEST OF THE 91 FWY 1 BLOCK)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Janette G.
El cliente no dejó un comentario.jesus R.
El cliente no dejó un comentario.edmund C.
El cliente no dejó un comentario.Mark C.
El cliente no dejó un comentario.Daimon P.
Staff here is top notch. 👏Russell B.
I waited on hold for 1 hour and 10 minuets for Phoenix to answer the reservation line. Finally, just drove over to the Van Buren location, and got the trailer. Only 2 guys working, and was quit slow as there were several people waiting to get trailers. Then, one of the computers wouldn't work. Had to start over. Seems like things are going backwards over there. Need more help, and updated equipment at front desk. Otherwise, all was good.Eden B.
El cliente no dejó un comentario.MONIQUE C.
Very friendly and efficient.Mark A.
Traffic flow of the parking lot would be my biggest complaint. The staff was super helpful.ryan B.
For Uhaul employees to inspect the wholecar including under gas tanks for cracks for anything before issuing it to another customer. I have had the worst experience and been sent back and forth to help with all the inconvenience I had to deal with that day and loose a 12 hour shift waiting for a tow truck that did what I wanted to do from the beginning and waisted about 2 hours of my night. I could have been at work instead.Susan Q.
Great serviceMargaret A.
changing gears in the truck I had was problematic. Should be checkedJorge S.
I was given a wrong trailer different to what was on the contract Vin numbers did not match I was asked to bring back while transporting a vehicle and it was a big issue to get it for an extra dayEduardo R.
El cliente no dejó un comentario.Ernesto S.
El cliente no dejó un comentario.Linda F.
Can not think of a thing that needed improvement. Zach was great to work with. Quick in and out process both when picking up and dropping off.William W.
Always great service.Mark A.
El cliente no dejó un comentario.Jay W.
El cliente no dejó un comentario.Michael A.
El cliente no dejó un comentario.Bertha A.
Zach and his team are just great.David D.
El cliente no dejó un comentario.TROY JONATHAN W.
El cliente no dejó un comentario.Ana G.
El cliente no dejó un comentario.LaShea M.
El cliente no dejó un comentario.MONIQUE C.
staff was inviting and showed upbeat attidute and displayed professionalism expected for the type of business.John L.
El cliente no dejó un comentario.DAVID R.
The people at this location are always friendly and hard working but they are always understaffed. The car trailer that I got today had badly worn front tires and was missing the rear safety chain to secure the rear of the vehicle.Kyle R.
El cliente no dejó un comentario.Christine S.
El cliente no dejó un comentario.Annette B.
Great little U-Haul place to get my rentals.Byron J.
El cliente no dejó un comentario.Rachel B.
Loved loved loved the in-store customer service. Everyone was so very friendly and helpful at both Long Beach location, and the Riverside location. Thank you all so much, you made our move so convenient, and helpful!LASHEA M.
I liked the service they gave me I would rent againmario S.
We received excellent customer service and we appreciate all the help we received! Thank you UHAUL Team!!nicole I.
El cliente no dejó un comentario.Alejandro H.
El cliente no dejó un comentario.Rodney N.
El cliente no dejó un comentario.Jorge A.
El cliente no dejó un comentario.JUAN D.
The representative was very helpful and hard-working he did a great job of getting me in and out quickly my rental was time sensitive and he did an excellent job as always I would give him 10 stars if it was available.William B.
El cliente no dejó un comentario.sergio M.
El cliente no dejó un comentario.debbie H.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Ricardo S.
El cliente no dejó un comentario.Elena P.
El cliente no dejó un comentario.barbara D.
El cliente no dejó un comentario.Ricky H.
Keep up the good work.Bill G.
El cliente no dejó un comentario.Heidi C.
Everything went fast no waiting to pick up or drop off. That is key.Albert P.
El cliente no dejó un comentario.Kent M.
El cliente no dejó un comentario.Antoine S.
El cliente no dejó un comentario.joyce S.
El cliente no dejó un comentario.Jeffery B.
Keep the same serviceJose S.
I was given a van that has a flat tire, and I didn't know until I got to my destination. I purchased the insurance with the rental and I called the roadside assistance and the wait was too long. Nothing but a nuisance, had to refill the tire every 10 miles.jessica N.
El cliente no dejó un comentario.Lafayette W.
El cliente no dejó un comentario.William B.
Great job guys.Ronald S.
The staff there are well trained pro's!dockery J.
El cliente no dejó un comentario.Antoinette M.
MY SALES REP WAS GREATMark C.
El cliente no dejó un comentario.Steve C.
Keep being great! The staff was very friendly, accommodating and went above and beyond to help me.Kwam G.
Zac was a lot friendlier than before great experiencewilliam C.
El cliente no dejó un comentario.Dennis Y.
El cliente no dejó un comentario.panayotis jr C.
Excellent service!Jeffrey P.
El cliente no dejó un comentario.Curt B.
El cliente no dejó un comentario.Daniel J.
El cliente no dejó un comentario.richard H.
El cliente no dejó un comentario.Joel A.
El cliente no dejó un comentario.Lafayette W.
If I owned or manage a U-Haul store Kyle would be the person that everyone would have to go through training this guy is a great asset to your company and because the guys like him I will return to U-Haul he has of multiple customers at the same time while he was waiting for the computer to answer a question for this One customer he would be helping the other customer back-and-forth to people at a time never seen that before 👍👍👍Hector Z.
The web site is miss leading it said a trailer would be ready at a certain time and it was not. The location called and confirmed 2 hours before my pickup and I had go somewhere else farther awayWilliam K.
Very disappointed with U-Haul. Reserved a Appliance Dolly online. When checking in at 12:30 (which had to wait since the truck was still being used) they informed my that they don't have a appliance dolly and that they are short of them and that corporate knows about it and still let's reservations go through. How is this great customer on a company that specializes in moving???? Was unable to move my refrigerator since U-Haul failed to deliver on there promise and making me scramble when I have help scheduled that day. What a waste of time and would not recommend U-Haul at this location. U-Haul needs to fix this, as they state it's happening at other local locations since they state they have trouble get appliance dolly from neighboring locations and that wasn't a option for me drive far to get one.Michael P.
El cliente no dejó un comentario.Jenny Lynn M.
El cliente no dejó un comentario.Yvette H.
El cliente no dejó un comentario.Heather L.
El cliente no dejó un comentario.John D.
The truck was horribly maintained. Don't send a customer over 2,000 miles to travel in a truck with a number of issues! How could you send us us travel this far with no oil in your truck! Broken windshield wipers. Bad brakes. Horrible A/C. ETC. This company should not do These things to customers especially one traveling this many miles! My goodness!! Do better UHAUL!jasmine R.
I had selected a drop off location close to my new house, and then it was changed to a place we're I had to drive 12 extra miles. My out of pocket was not a big deal but the inconvenience sure was. I won't be recommending this location or the internet reservation web.ray C.
Rented with 1/8 of a tank brought back 1/2 of a tank, but refused to reimburse me for my fuel purchase. Then, had a smattering of unexplained, unauthorized, charges show up on my account. I'll never trust U-Haul again. They are in the business of extracting as much money as they can and providing as little services possible. Not sure if they're in League with the Devil but they do have a certain satan-like quality to their business practices and lack of commitment to customer service. It's all about the money.Michael S.
The staff was great and very knowledgeable and helpful.Kenneth V.
El cliente no dejó un comentario.Lindsay M.
El cliente no dejó un comentario.Christine B.
Thank You for your friendly and Courteous service.Florence A.
No everything is okay thank youEnrique M.
El cliente no dejó un comentario.Christopher R.
Better customer seating area for customers to wait for service to be doneROBERT G.
El cliente no dejó un comentario.Panos G.
They don't have the truck do I need and not have DollyJodie V.
Your policy of only accepting "major" credit cards is implemented arbitrarily. I carry a US Bank credit card, but the young man behind the counter would not accept it because he hadn't heard of them. By total assets, US Bank is larger than Capital One, but the clerk admitted he would accept a Capital One card as a major bank. Perhaps a policy of accepting only major bank cards should be accompanied by education on what the major banks are.Nick A.
El cliente no dejó un comentario.Andrew E.
El cliente no dejó un comentario.Cayetano U.
Using app to check out and back in is awesome!!Francisco P.
El cliente no dejó un comentario.gaudalupe A.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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