Customer Reviews for U-Haul at Van Buren

5,078 comentarios

3600 Van Buren Bl   Riverside, CA 92503
(WEST OF THE 91 FWY 1 BLOCK)

(951) 688-7672

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(951) 688-7672

3600 Van Buren Bl
Riverside, CA 92503
(WEST OF THE 91 FWY 1 BLOCK)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmin G. 
Clasificación:
5.0

Ninguno

David joshua R. 
Clasificación:
5.0

Fast in and out, easy freeway access, friendly personnel.

Juan H. 
Clasificación:
5.0

Great experience as always . That's why I always go to the van Buren location,

KEVIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CODY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HASSAN N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dolores J. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

No Improvements - great location and employees - I have used this location multiple times for moving

Mia R. 
Clasificación:
5.0

I was please with the person checking me in, very prompt and efficient, also when I returned the truck it was a very simple process.

David L. 
Clasificación:
3.0

12v dash Power supply of the truck was not working so I had to stop for a while to get my phone charged at home but the customer service was good and professional.

Farzad N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance D. 
Clasificación:
3.0

Fix radio garble. Truck had Constant static. Truck had missing radio antenna.

Tracy C. 
Clasificación:
5.0

Have more vans if possible.I'm glad they have one left.because the last time we tried to rent there's no vans and we ended up renting a truck which we don't need it too big

Mercedes D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marlena M. 
Clasificación:
5.0

We did the online check in yo return the truck here.

catherine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
3.0

Please clean all mirrors on both sides ; the inside and outside of windshield same as the head lights are so dirty When I drove the van earlier in the morning I'm unable to see the road clearly ( the van with Arizona license plate # AL05277-AZ ) This is not first time I've rented the U-Haul van Be safe and thanks to all the staffs at U-Haul rental

George L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLINE M. 
Clasificación:
5.0

Helpful.

FELIPE S. 
Clasificación:
5.0

We were very pleased.

Paula F. 
Clasificación:
5.0

If it aint broke

Daniel V. 
Clasificación:
4.0

Make sure the brake fluid is checked, tires are good enough for the next customer and the trailer bed is cleaned.

Christopher H. 
Clasificación:
5.0

Staff were friendly and efficient. Great experience overall!!!

Eric S. 
Clasificación:
5.0

Rental truck was not available at the location in the contract. Had to call regional office and forcefully ask person to find one for me. A substitute was then found at Van Buren location. Took about one hour to get the replacement.U haul booking people should know where trucks are! Rob Hoyt

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio I. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

Amazing costumer service I was impress with the service

DANIEL G. 
Clasificación:
5.0

Though there was a long line of clients, the workers attended to each of us quickly and professionally. This is a great shop and it has lots of goodies to look at and to buy to make are moving more efficient. I will definitely be back to rent again! Oh, I didn't know they also could refill propane gas! I'm going to put that on my list also. Thank you guys!

Liane C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

Staff was extremely friendly and helpful!

Charles J. 
Clasificación:
3.0

Don't rent trucks with an empty glass tanks. Had less than 20mile range.

Tracy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARDO M. 
Clasificación:
5.0

Great and quick customer service!

Patrick T. 
Clasificación:
5.0

Excellent service

Gary N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremiah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie G. 
Clasificación:
5.0

This is the best U-Haul location I have ever used. Friendly, competent, quick. I've been here more than once, and it's been flawless every time. These guys all deserve a bonus.

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

IRENE C. 
Clasificación:
3.0

When I arrived my trailer was not available. I had to wait and when I couldn't wait any longer, I had uhaul person give me another one. It was on a tight schedule and not having my trailer ready for pick up put me behind schedule.

SAMUEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael J. 
Clasificación:
2.0

Review the order and double check to make sure there is a dolly in the truck when it states that there is a dolly in the truck. Without a dolly it makes moving impossibly difficult which is why one was ordered at the time of reservation!!!

Vanessa L. 
Clasificación:
5.0

Both associates I interacted with were competent and acted professionally and courteously. I wish there was a self serve water fountain or oasis inside, it's a hot summer.

Jarrod H. 
Clasificación:
3.0

I waited a week for a 26 foot truck at corona location only to be told they overbooked!? So I had to go to riverside location Overbooked really won't be using you guys anymore

Kurt K. 
Clasificación:
5.0

Just keep doing what you're doing!

Terri N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio L. 
Clasificación:
5.0

easy transaction and reservation

Armando M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah R. 
Clasificación:
4.0

Drop off was an official uhaul location. Wasn't as convenient as originally planned drop off, but it was not too far. Operators were nice and friendly.

Kathleen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy H. 
Clasificación:
5.0

Customer service is very professional. Easy to rent equipment and quick in and out. Thanks guys!

Victor C. 
Clasificación:
5.0

The excellent service I got was great that I personally don't see how you can do any better.

RONALD K. 
Clasificación:
2.0

The gentleman that helped me out knew that I had a regular rental but tried to bill me a one way fee just because i was dropping off the trailer to the location it belong too.

JUAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregorio M. 
Clasificación:
5.0

The drop off experience was awesome. As I drove into the lot a staff person directed me to where I need to park. The check in process took less than 5 minutes

MATTHEW L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

The staff were friendly, competent, and prompt. They went above and beyond to make my transaction and my experience excellent.

MICHAEL F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel R. 
Clasificación:
3.0

Truck was dirty bottle rolled out underneath the seat by gas brake pedal, not ok,outside of truck was dirty that doesn't mater but windows and mirrors were dirty with water spotshad to clean so I could drive safely last thang was the a/c did not work,and when brought back the guy said just fixed a/c,,this is first time I've ever complain about renting anything,safety was my concern,the guy that helped me was nice and respectful,I paid full price for half service.

ERIK M. 
Clasificación:
5.0

Thanks for the hotties always providing exceptional service .

DORIELLE M. 
Clasificación:
5.0

Manager is awesome Zach Gregor

MICHAEL H. 
Clasificación:
5.0

Very nice staff and assistance

joann G. 
Clasificación:
5.0

Very satisfied

Tyrone B. 
Clasificación:
1.0

Y'all uhaul messed up on me, delayed me basically one full day. Now You guys want to charge me 600+. Nah I can't rock with y'all. Ima leave this on Yelp too.

TRAVYN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcos A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS F. 
Clasificación:
5.0

Great experience as always! Very nice staff.

Jeffrey C. 
Clasificación:
5.0

Great job, Zack and everyone. Thanks.

RONALD S. 
Clasificación:
1.0

We had a horrible experience at this location the last time we rented there but decided to give it another try but has a similar experience to the last time. The cargo van we rented was filthy in the cab and in the back, the windshield was filthy and the fluid was bone dry and they quoted that the van was at full level of gas which it was not. I filled up to full at return so I wouldn't get charged a additional fee. Especially during covid times you would think cleanliness would be a top priority. We decided to give this location another try because it is convenient to our home and we rent cargo vans 6+ times a year but in the future we will drive father or try another company for our cargo van needs.

RICHARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIANO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy R. 
Clasificación:
4.0

No Comment

WINFRED R. 
Clasificación:
5.0

Never had an issue at this location.

Daniel R. 
Clasificación:
5.0

Don't know why your website had trying to pickup at the muffler shop and didn't list this location as having a vehicle

Steven B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

Bilingual workers!!!!

EDUARDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sungkyu C. 
Clasificación:
5.0

Customer service was great. 4 people in front of me when it opened and lady up front was working fast trying to get everyone on their way. dude outside connecting the trailer said my pin wasn't adequate and needed to buy one in the store. even when I gave him some s**t about it. he still tried to stay customer friendly. :) :)

Jason L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristin P. 
Clasificación:
1.0

Tried to talk about the bill and waited after speaking to the lady for like 25 mins before I gave up waiting

ANGELA G. 
Clasificación:
2.0

So bummed with my experience. I will not rent from u-haul again. The service was whatever, but the charges were straight whack. No thanks.

Joseph D. 
Clasificación:
3.0

Wash the truck next time. Couldn't see through the windshield

Dolf G. 
Clasificación:
5.0

Ms. Lujan was exceptional! All businesses should have employees like her. Professional, helpful, knowledgeable and a great representation of the company. Great equipment, will be renting again from here in a few weeks.

Brad F. 
Clasificación:
2.0

This location is too small and hardly any room to move around with trailers and or moving trucks..

Juan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria B. 
No se han enviado comentarios para esta ubicación.

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