Customer Reviews for U-Haul at Sheridan & Mississippi

1,672 comentarios

1104 S Sheridan Blvd   Lakewood, CO 80232
(S Of Mississipi)

(303) 936-2401

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(303) 936-2401

1104 S Sheridan Blvd
Lakewood, CO 80232
(S Of Mississipi)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

BILL R. 
Clasificación:
5.0

Great service. Looks good

Michael M. 
Clasificación:
3.0

Although I ordered furniture pads, they forgot to put them in the truck. I noticed that once I has left the Uhaual center. It was frustrating as I need them during moving sofa, desk, dresser,…

Mostafa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David O. 
Clasificación:
4.0

El cliente no dejó un comentario.

David P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alexander H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia S. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANK R. 
Clasificación:
3.0

El cliente no dejó un comentario.

LAWRENCE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura L. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMIE M. 
Clasificación:
4.0

Tire pressure setting not reset before pick up

DANA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daisy V. 
Clasificación:
5.0

Nice reps!

BRIANNA R. 
Clasificación:
2.0

Rented van had trash in it from previous user. Inconvenient location and limited space in the parking lot. The associate that was helping me with my reservation would not stop burping & yawning as he talked to me.

Juan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara G. 
Clasificación:
5.0

I was very happy a truck was available when I needed it on a busy weekend (holiday). The employee was very informative when I had questions.

Cheryl R. 
Clasificación:
5.0

The gentleman was very nice, friendly and informative.

Jelona T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ashley H. 
Clasificación:
5.0

Staff was very helpful and friendly. It was an easy process. Thanks!!

Shanta'E M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELODE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey T. 
Clasificación:
5.0

Nothing. Great experience overall.

Larry O. 
Clasificación:
4.0

Very helpful customer service and the worker was friendly & easy to work with

Gabriel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mereana L. 
Clasificación:
5.0

the guy working there was awesome.

krista C. 
Clasificación:
4.0

The location and entrance is not easy to get in and out.It would be better to have one going on Mississippi east . I am sure you have heard this lol

Tina M. 
Clasificación:
3.0

Could be a little friendlier!

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P. 
Clasificación:
4.0

Devon is fantastic. Give him a raise.

MATTHEW H. 
Clasificación:
1.0

Everything

Anna M. 
Clasificación:
5.0

The gentleman at the Sheridan site was very helpful. I also appreciate being able to rent a truck the next day.

Tanya C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Selene K. 
Clasificación:
5.0

Great as is! Devin was great!

Ross H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

jason O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fangayou Yaya O. 
Clasificación:
1.0

The app doesnt work. The link to continue after I spoke to a rep didn't work. The rep at the uhaul location deserves 5 stars for being helpful and chill. Uhual get 1 star for slacking on technology and providing better help to their staff.

Eliane W. 
Clasificación:
4.0

Guys who checked me in and out were great.

Gregory T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
2.0

No problems.

Gary G. 
Clasificación:
5.0

Keep up great customer service 👍

Evon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LADONNA H. 
Clasificación:
5.0

The general manager was wonderful and answered all of my questions

Suerina K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLISON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazmin Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Good all around - whole process was simple and seamless. Employee that I dealt with was awesome - knew what he was doing and pleasant to deal with.

Collin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Savannah G. 
Clasificación:
1.0

Devon rocks!

Courtney D. 
Clasificación:
5.0

the gentleman that helped us was fantasic.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlin V. 
Clasificación:
1.0

Maybe not lie and say that there is damage to the vehicle when i did not get into any sort of accident and lie about mileage so that my bill is 1800

BENJAMIN H. 
Clasificación:
5.0

The app does not work well. Functionality is spotty at best. If we are being directed to use the app over in-person. The app needs to work better. I tried to use the app when I was dropping off the truck late at night. I couldn't get it to work at all.

Timothy T. 
Clasificación:
2.0

Picked up at 5 am through the app but the dolly and appliance cart I ordered were not included in the truck. My “move” was a lot harder than it should have been because of this. Driver seat was also broken and could not adjust the position.

Armando M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

joeseph L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Timothy K. 
Clasificación:
1.0

The gentlemen in the front counter was rude and had a horrible attitude.

Salvador T. 
Clasificación:
4.0

Your man at the desk was very professional and easy to work with. Will rent from here again, and frequently, as I own a small audio company that will need larger vehicles than my Ford Transt quite a bit as events ramp back up.

mateo H. 
Clasificación:
5.0

Devin (spelling correctly?) was awesome.

vincent D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney D. 
Clasificación:
5.0

Love this place

Laura B. 
Clasificación:
3.0

Have the right rear tire filled up more and have dolley's on supply

Jacob G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Will P. 
Clasificación:
2.0

The guy running the place when I returned the vehicle was quite unfriendly. I returned the pickup cleaned very well and undamaged but the minute I left the lot with my ride home, I found out this guy decided... on his own with no consulting me...that I owed an additional 130.00 for a “scuff and small dent on tailgate.” I found out when my card was declined for the damage bill minutes later. Not only did I bit damage the truck in any way, The damage is flat out not on the vehicle I would've noticed something like that when I picked it up and when I was doing my final walk around on it before I dropped it off. I am not paying this charge and because they keep trying to take it from me I'm probably about to have to replace my card to keep them from stealing it from my account the second I have the amount in there. Had I caused the damage I would be willing to pay for it but this is not happening because I didn't do it. I will not be using this location again nor will I be using any U-Haul again Unless this invoice is amended to reflect that I don't owe that money.

Angela J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald J. 
Clasificación:
5.0

great customer service, prompt and personable.

David F. 
Clasificación:
5.0

I returned the trailer after the location had closed and tried to verify the return through the uhaul.com/share website but it repeatedly stated that I needed to have an account. I tried numerous times to set up an account with a password but kept getting the message that my "session time had expired" even though I had not taken more than 45 seconds. Consequently, since I wasn't able to verify the return online, I was charged the $20.00 fee.

Allen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
3.0

Average is a good thing. It met expectations, the staff were helpful, all went fine. Some of the parking could have been a little better marked though.

Colin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin M. 
Clasificación:
5.0

Extraordinario servicio al cliente

Roberta E. 
Clasificación:
1.0

Paid to rent a dolly, wasn't in the truck. Paid for 3 dozen furniture pads only got 6. Paid for 2 mattress covers only got 1. Tried the chat with location and no one responded. Emailed customer service no one responded. I haven't received a refund for items I didn't get. Will never go here again

Aaron G. 
Clasificación:
5.0

You guys were awesome. Equipment was available when expected and staff were very friendly.

Andrew R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

Drew was very helpful and friendly!

Madison D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jacquelyn B. 
Clasificación:
5.0

Devin at this location was awesome. I had reached out to the 800 line in the middle of April looking for a truck for May 1. Customer Service from the 800 number told me I would have zero issues getting a truck for May 1. Insisting that the scheduling department is very good at shuffling around trucks and making them available when needed. 2 days prior to my pickup, I call tge 800 line to confirm my pickup. I get transferred to what I was told was the Denver scheduling department where I was greated by a woman who did not want to share her name and also took great joy in telling me there is abaolutely no way I will have a truck for May 1. Totally unwilling to even dive in and try and solve the problem with me. I mention that the automated voice on the 800 line states that all calls are recorded to better serve promises that are made because I was told I would have a truck for May 1. Then they offer me a 50$ credit for a truck i cannot even get. Thats the biggest slap in the face from a company, ever. Very disgruntled and frustrated, I go to my last ditch effort of visiting a local Uhaul store where I meet Devin. I give Devin a breakdown of what happened and the expression on his face said it all. This was not the first time the 800 line promised people a truck that they werent going to get. Luckily, Devin worked with me to rent one of his trucks. Granted it wasnt on the exact same day or truck I was trying for, but it was my only option and I cannot be more grateful for Devin taking time to work with me and help me figure out my move. I will not rent from Uhaul again over the unreliability and extremely poor customer service shown by the 800 line. Thank you again Devin for your time and willingness to work with a customer. I would certainly recommed this specific location to friends.

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelepi F. 
Clasificación:
5.0

Great customer service. Very helpful!

lynnell P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA R. 
Clasificación:
5.0

The staff person was very helpful. The location is quite challenging because of the layout of the roads. But, the guy I worked with gave me easy directions for a route to get where I wanted to go.

Harvey N. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELENA E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andres O. 
Clasificación:
5.0

Wow I've rented many uhaul from other locations over the years but today's rental was beyond ease, the employees were so positive and very helpful..I truly wish there were more places that had this great service... they definitely deserve some pats on the back...great job A+++++

Alicia R. 
Clasificación:
3.0

Go to the location do not try and call to reserve or locate moving equipment. I was on the phone for over 45 minutes waiting to talk to someone and never got anything done. Went to the store and it took 10 min

Wesley Patrick B. 
No se han enviado comentarios para esta ubicación.

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