Comentarios del cliente para U-Haul at Seminole Blvd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul at Seminole Blvd

Grado total:

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joseph v. en

Grado:

El cliente no dejó un comentario.

Chad S. en

Grado:

Store Manager, Wayne? Was great!

joe g. en

Grado:

Old trailer and it leaked but the employees were very helpful and nice.

Christopher W. en

Grado:

El cliente no dejó un comentario.

micheal h. en

Grado:

El cliente no dejó un comentario.

Kathryn M. en

Grado:

El cliente no dejó un comentario.

mark d. en

Grado:

Very helpful. The whole pick up process was quick and painless.

Lawrence W. en

Grado:

El cliente no dejó un comentario.

GUIDO L. en

Grado:

El cliente no dejó un comentario.

Hubert H. en

Grado:

El cliente no dejó un comentario.

Ryan D. en

Grado:

Pick a location well-maintained very professional

Michael K. en

Grado:

El cliente no dejó un comentario.

Jeffery C. en

Grado:

Excellent service and ease of return

Tom T. en

Grado:

Take the decal off the fender that says 55 MPH. When pulling the trailer across the country on open highways at 55 you will get run over , cut off and cursed at. It is dangerous at that speed. I passed over a dozen other U Haul trailers and none of them were doing 55 MPH. Raise it up to 65 or 70 max. please. The trailers will not be harmed they are rugged, your customers will be safer.

Tamara G. en

Grado:

El cliente no dejó un comentario.

Maria C. en

Grado:

Excellent service. The gentleman that helped was very thorough. He even provided credit for extra miles because of inconvenience

Kara H. en

Grado:

El cliente no dejó un comentario.

amanda t. en

Grado:

Quick and easy rental. Brand new truck. Thanks guys!

Stewart A. en

Grado:

El cliente no dejó un comentario.

robert k. en

Grado:

El cliente no dejó un comentario.

Jerzy G. en

Grado:

Friendly and professional staff

Christine T. en

Grado:

El cliente no dejó un comentario.

kelley w. en

Grado:

The first location didn’t have my stuff so I had to go to another location which was this one. They called me after they thought I was late when the original time I was told was between 12 and one. I got a message that said I need to call back right away before my reservation was given to someone else. Then due to computer glitches had to wait close to an hour to pick this thing up. Completely on acceptable

Jerzy G. en

Grado:

El cliente no dejó un comentario.

Pedro m. en

Grado:

El cliente no dejó un comentario.

Stacy D. en

Grado:

El cliente no dejó un comentario.

DENISE C. en

Grado:

El cliente no dejó un comentario.

DENISE C. en

Grado:

El cliente no dejó un comentario.

james p. en

Grado:

The mobile check in process needs improvement. The truck booked by the system was a one way truck and I needed local. That truck was also blocked in so even if I took the truck after hours, I could not have gotten out. Then the general manager reassigned me a truck for local use and it was 3 quarts low on oil. I will say that the store manager did his best to make it right and lucky for me the store was open or I would have been stranded and very frustrated.

Jay S. en

Grado:

El cliente no dejó un comentario.

Eric E. en

Grado:

There was an issue with the truck I reserved not being onsite. They worked with me to make it acceptable.

Antoine R. en

Grado:

El cliente no dejó un comentario.

Robert L. en

Grado:

I had to drive 9.8 miles to pick-up the truck and then 9.8 miles to drop off the truck. So i had to pay for 20 miles just to get the truck . when there is a u-haul 2 blocks for my house where i RESERVED the truck.

Jamie R. en

Grado:

Quickly disconnected the trailer and got me on my way.

Leland M. en

Grado:

Jason was great,

RONALD C. en

Grado:

El cliente no dejó un comentario.

SUSAN T. en

Grado:

El cliente no dejó un comentario.

Peggy K. en

Grado:

El cliente no dejó un comentario.

JOSEPH F. en

Grado:

everything went smooth as wanted it to. both picking up and dropping off the employees were very nice. wont hesitate to rent there again. OH your on line booking, was the easiest to do.

David B. en

Grado:

Polite and a sense of humor

Jill B. en

Grado:

quick process to drop off.

Robert Y. en

Grado:

Excellent service.

michael b. en

Grado:

El cliente no dejó un comentario.

KIM S. en

Grado:

Computer was ridiculously slow for the employee. He handled it well, but a line formed & it took a while.

john h. en

Grado:

tire flat first hour

Noelle D. en

Grado:

Great service and friendly staff. Overall, an excellent experience.

Raymond B. en

Grado:

El cliente no dejó un comentario.

marc m. en

Grado:

El cliente no dejó un comentario.

wilson b. en

Grado:

El cliente no dejó un comentario.

AUDREY W. en

Grado:

Very nice experience and great customer service.

Shawn M. en

Grado:

Outstanding service!

gary l. en

Grado:

Not much, I'm very happy with my first experience here.

Lazaro G. en

Grado:

I rented a 17Ft because They dint had an smaller truck, there was problems with the internet , Had to wait over 30 min, because had to be manually, used the truck for less than 4 Hrs, Drove 10 miles and I was charged over $10.00 for Gas, ridiculous. Bad experience this time. Best Regards : Lazaro Ivan Gonzalez Sr.

fergus n. en

Grado:

El cliente no dejó un comentario.

Colloin C. en

Grado:

El cliente no dejó un comentario.

Theresa V. en

Grado:

El cliente no dejó un comentario.

Michael J. en

Grado:

El cliente no dejó un comentario.

Stephen V. en

Grado:

More tie down spots in the trailers

John M. en

Grado:

I had a one way drop off in Holiday. The location said they could not take the truck because it was too big. I had to try two other places before they would take the truck. This part was not very pleasureable.

nate m. en

Grado:

They had 2 guys working. Must of had 6 people waiting for assistance. So so slow. I’d 2nd guess going there again.

heather m. en

Grado:

I didn't actually go to this location the box was dropped off at my new house and I had a wonderful experience using uhaul. I was pleasantly surprised that my things came earlier than expected :)

Victor L. en

Grado:

El cliente no dejó un comentario.

Peggy T. en

Grado:

El cliente no dejó un comentario.

stanley j. en

Grado:

a very good experience

robert b. en

Grado:

El cliente no dejó un comentario.

Shellie D. en

Grado:

El cliente no dejó un comentario.

Lawrence E. en

Grado:

El cliente no dejó un comentario.

pete g. en

Grado:

KEEP THE SAME MANAGER!!!! ITS ALL ABOUT CUSTOMER SERVICE!!!!

george w. en

Grado:

Easy process all the way through

David C. en

Grado:

Manager and staff were extremely helpful.

GILDEN M. en

Grado:

GREAT service.

Kenneth B. en

Grado:

El cliente no dejó un comentario.

Jennifer G. en

Grado:

Absolutely not. The manager was one rude gentleman!

Erwin N. en

Grado:

El cliente no dejó un comentario.

tom w. en

Grado:

The pickup location did a good job other than setting me up with a hitch that was not adequate for my towing vehicle. I stopped and purchased a longer drop hitch in route.

Joni D. en

Grado:

Everything went so smoothly. The staff was polite, helpful and efficient!

Brent O. en

Grado:

El cliente no dejó un comentario.

Levi W. en

Grado:

El cliente no dejó un comentario.

DARYL B. en

Grado:

El cliente no dejó un comentario.

Antonio E. en

Grado:

El cliente no dejó un comentario.

Jose F. en

Grado:

Excelent service... clean and Extensive

Brian C. en

Grado:

Good friendly group.

Donald M. en

Grado:

The truck had a lot of x's on it, but it did what I needed it to. The starting was a little iffy on a couple of occasions but it did start.

leighton v. en

Grado:

Awsome sales people .

Dusty J. en

Grado:

El cliente no dejó un comentario.

Kelsey s. en

Grado:

El cliente no dejó un comentario.

Karen E. en

Grado:

The employee at drop off site was very helpful and accommodating.

Erik W. en

Grado:

El cliente no dejó un comentario.

Keith C. en

Grado:

El cliente no dejó un comentario.

Leigh T. en

Grado:

El cliente no dejó un comentario.

Mary A M. en

Grado:

El cliente no dejó un comentario.

adam s. en

Grado:

rude customer service, trailer lights not working properly, truck was dirty

Richard F. en

Grado:

El cliente no dejó un comentario.

Rebecca j. en

Grado:

Kevin was extremely helpful in holding an important lost item. Everyone was nice and helpful.

Carl E. en

Grado:

El cliente no dejó un comentario.

kathleen t. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

evrey thing went well great service

James S. en

Grado:

El cliente no dejó un comentario.

Margaret Z. en

Grado:

Dan was awesome! Easy and convenient! Thank you!

charles m. en

Grado:

El cliente no dejó un comentario.

andrew d. en

Grado:

The driver who deposited the U-Box on my driveway had amazing skills. Very impressed.

Harold P. en

Grado:

El cliente no dejó un comentario.

Thomas L. en

Grado:

Nothing to improve, in the morning and even before when I called to reserve the unit, Nilsa was excellent, so was the person who checked me back in this evening.

sarah m. en

Grado:

El cliente no dejó un comentario.

NANCY L. en

Grado:

El cliente no dejó un comentario.

Alicen L. en

Grado:

Nothing. Great customer service

Glen S. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Greg G. en

Grado:

Your online reservation system was a total failure. After spending tons of time to complete it (including all the Express Check In stuff), it reserved a trailer at a location further away than my local store. When I called to confirm the reservation, the person said they saw my reservation but said they had no trailer available to fill the reservation. So I got in the car, drove to my local store, and reserved the trailer face to face.

raymond s. en

Grado:

The service was very good and everyone I dealt with was very helpful, especially the Manager. The pickup truck that I rented was clean and a pleasure to drive. I will be certain to use this location when I have a need for a rental in the future.

JAMIE F. en

Grado:

El cliente no dejó un comentario.

Keith C. en

Grado:

El cliente no dejó un comentario.

rebecca a. en

Grado:

Really great staff! The young girl was Super nice, knowledgeable, professional and fun!! Thank you!!

Michael A. en

Grado:

El cliente no dejó un comentario.

Dana M. en

Grado:

I rent from this location twice a year to support the Bay Pines VA Veteran's Homeless Stand Down - we are always treated professionally, service is always very quick. Thanks!

tom w. en

Grado:

I would and have gone no where else

Maurice S. en

Grado:

Very professional and personal, but a little more on time would be better.

Heath T. en

Grado:

The assistant manager was a dick head and the trailer I took the guy didn't even have it registered to me so they called the police and said it was stolen Very Bad Company

claude c. en

Grado:

Keep up the good work,I received excellent service.

thomas t. en

Grado:

El cliente no dejó un comentario.

ANGELA G. en

Grado:

El cliente no dejó un comentario.

Gregory R. en

Grado:

El cliente no dejó un comentario.

barry s. en

Grado:

Trailer was in good shape and did the job as expected. Staff was friendly and helpful, will definitely be back in the future!

john b. en

Grado:

El cliente no dejó un comentario.

ryan t. en

Grado:

The service was very quick, convenient and friendly. I would recommend this location.

Craig D. en

Grado:

El cliente no dejó un comentario.

patrick m. en

Grado:

All good

kevin c. en

Grado:

El cliente no dejó un comentario.

Richard K. en

Grado:

El cliente no dejó un comentario.

shannon v. en

Grado:

El cliente no dejó un comentario.

brian l. en

Grado:

El cliente no dejó un comentario.

barbara d. en

Grado:

El cliente no dejó un comentario.

Philip B. en

Grado:

El cliente no dejó un comentario.

Greg J. en

Grado:

El cliente no dejó un comentario.

Debbie J. en

Grado:

The Roll up gate on this trailer was defective. I mistakenly did not check it before leaving the lot It got stuck half way and after much jiggling and aggravation several minutes for each time it would finally open. Super annoying. The other thing was that tires on the trailer Were mounted inside out so I could not see the date of manufacture. After having a recent blow out I wanted to check. The blown out tire looked brand new but in fact was 4 years old

BOBBY M. en

Grado:

El cliente no dejó un comentario.

Elizabth B. en

Grado:

Clarance was great to work with! Very professional and personal.

WILLIAM T. en

Grado:

El cliente no dejó un comentario.

larry f. en

Grado:

excellent

Robert V. en

Grado:

Very friendly and knowledgeable staff

Drew S. en

Grado:

overcharged TWICE on my credit card. UHaul plays very loose with people's credit cards. Do no give your credit card to UHAUL!

Michael M. en

Grado:

Very nice drop off, person who checked me in was very helpful and personal.

benjamin w. en

Grado:

give the young lady who hooked us up a nice raise, she deserves it!!

Teri P. en

Grado:

El cliente no dejó un comentario.

Rick K. en

Grado:

they need more large open bed trailers

Rusty O. en

Grado:

Continue good service..

Nicholas C. en

Grado:

Renting this truck took multiple days due to the ineptitude of U-haul's central booking/scheduling. The people I dealt with at the individual locations were all polite and helpful. Unfortunately, being forced to use U-haul's website to schedule was a nightmare and the employees I spoke with on the phone were not helpful whatsoever. I'd rather buy a truck then rent from you again.

John L. en

Grado:

El cliente no dejó un comentario.

Michael T. en

Grado:

El cliente no dejó un comentario.

Steve F. en

Grado:

Absolutely the best in town by far!!! Great customer service and great products for the price!! Highly recommended!!!

ROBERT G. en

Grado:

Wrong truck after reserved small truck. Improve reservation guarantees

Shelby L. en

Grado:

El cliente no dejó un comentario.

ANTHONY D. en

Grado:

El cliente no dejó un comentario.

Jessica R. en

Grado:

I was surprised since when i went to pick up the rental the ladies told me that I was lucky because the van had just came back after being gone for 57 days. One of them stated that they had just washed the rental cause it was really dirty. So when I got in I was surprised to see Cheetos everywhere through out the front of the van, leafs and dirt an a few things of garbage. I'm not one totk complain but it was fustraring because one I just picked up the rental and had to go clean it. Reason 2-even though I had nothing to do with the mess nor the smell in the rental, had I not cleaned it up and made it smell better, I would be the one that gets charged.

buck s. en

Grado:

El cliente no dejó un comentario.

Pamela L. en

Grado:

El cliente no dejó un comentario.

Pamela L. en

Grado:

El cliente no dejó un comentario.

Erica P. en

Grado:

No improvements necessary. Everything was perfect and all of the staff was extreme nice and helpful. Even went above and beyond to fix things that were going to a be a problem, a head of time. Made it easy to get in and out quickly

Linda E. en

Grado:

Jason was awesome as always

GERALD G. en

Grado:

Everything was just fine. The two ladies that work there couldn’t be any nicer and friendly. I hope they stay there. Employees like them make people come back.

RANDY H. en

Grado:

El cliente no dejó un comentario.

Ricardo C. en

Grado:

El cliente no dejó un comentario.

Matthew W. en

Grado:

El cliente no dejó un comentario.

Robin G. en

Grado:

El cliente no dejó un comentario.

Steve B. en

Grado:

The young lady (Sheila?) that waited on me was very polite and professional, both when I picked up the trailer and when I returned it. She is an asset to the company and deserves lunch at the steakhouse across the street. Steve Bollie

George W. en

Grado:

El cliente no dejó un comentario.

Bronson G. en

Grado:

El cliente no dejó un comentario.

Gary P. en

Grado:

El cliente no dejó un comentario.

marie r. en

Grado:

Very pleased but one of my glass lampshades got broken

DAVID A. en

Grado:

This time i was not at the store but have been there before .

Norma O. en

Grado:

The process was very easy and quick. The staff was very knowledgeable and very accommodating to our needs.

Daniel M. en

Grado:

I didn't have much interaction with this location but everything went smooth

judy c. en

Grado:

Good service.

jennifer w. en

Grado:

Store manager Kevin was wonderful! I had Ubox delivered and he covered it and allowed me to pick it up a day early.