Comentarios de los clientes para U-Haul at Hwy 27 & NW Pine

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul at Hwy 27 & NW Pine

Clasificación general:

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jeff B.
Clasificación:

The people went above and beyond at this location. When I arrived to pick up the trailer, I discovered there was a problem with the electrical plug on my pickup. The manager went out of his way to help get my problem resolved. Excellent customer service at this location.

Audrey R.
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El cliente no dejó un comentario.

Richard P.
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I cant believe I was charged .79 mile pretty sure was .59 when I made reservation van was disgusting (smelled of urine) NEVER AGAIN

Glenn C.
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El cliente no dejó un comentario.

Steve S.
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El cliente no dejó un comentario.

BARBARA V.
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El cliente no dejó un comentario.

RICK G.
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I'm a repeat costumer here. Great people, very attentive to my needs. Always quick in and out. Best Uhaul store I've used

ROBERT K.
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Fix the muffler on your truck it's too loud even your sales rep knew about it and your manager and yet you have not been able to fix that truck it was not a pleasure to drive at all

Gary B.
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Pickup truck that I rented (7am) was in good mechanical/Body order but someone had smoked in it (surprised your vehicles allow smoking) and it smelt of smoke and had smoke residue on the inside of windshield, But the staff all great and very helpful

Kevin L.
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El cliente no dejó un comentario.

PATRICK M.
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Facility was clean and bright. Very easy to find from road. Easy in and out. Employee Adam was awesome. Inquired as to my satisfaction of experience, and if there was any problem with equipment performance, employee service and overall experience. Very professional, and positive toward his employer. Can not say enough about overall satisfaction. Adam was great, now who do I need to talk to about a pay raise for this well deserved employee. I will be a repeat customer in the future. Well done U-Haul....

Michael P.
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El cliente no dejó un comentario.

CHARLES T.
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Everything was great.

Kadrain H.
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All of the extra items I purchased wasn't in the truck. I had to come back to the location to get the items; and the additional mileage was still added to my overall total.

EDWARD R.
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El cliente no dejó un comentario.

JAAK R.
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El cliente no dejó un comentario.

LESLIE N.
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El cliente no dejó un comentario.

SANDRA H.
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Make sure tires and the tire monitoring system is in working order...

DANIEL G.
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Adam was great. This is a very nice Uhaul store

eleanor M.
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Excellent experience. Staff very helpful and courteous.

Dean M.
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My truck was clean but it leaked. I couldn't not get ahold of anyone in Ocala, FL. I just got told to call number after number which I think is wrong on you guys part because you get worn out during a move from one state to another and there is so much to do that last thing you want to do is use a whole day calling different numbers.

Liza W.
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El cliente no dejó un comentario.

Karen S.
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El cliente no dejó un comentario.

KIMBERLY P.
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El cliente no dejó un comentario.

AMANDA G.
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El cliente no dejó un comentario.

dennis S.
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El cliente no dejó un comentario.

Jaak R.
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El cliente no dejó un comentario.

Neil S.
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El cliente no dejó un comentario.

KENNETH S.
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Charged for insurance I explicitly declined, won't credit.

SCOTT M.
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I was cramped for time. Paying over $500 seems a bit much for 3 days.

martin D.
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Nothing i can think of everything was great

Katrice M.
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El cliente no dejó un comentario.

STEPHEN L.
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Drop off was great. Was only there a total of 5 minutes. Very friendly and professional.

ARMAND S.
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El cliente no dejó un comentario.

Wallace S.
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El cliente no dejó un comentario.

Matt G.
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The online check-in and return of the truck worked perfectly! Definitely a time saver and easy to use.

Brian G.
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Location was to small. Hard to get in and find a place to park

JEFFERY G.
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Smile

Anna S.
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Our reservation was made for Royal food Mart on Northeast Jacksonville road Ocala. They never got the truck and never contacted us nor U-Haul service department or scheduling department to make it right. I would just close that location down, it's obvious they don't want to work with customers. This cost us a lot of grief and aggravation and last-minute jockeying around. Thankfully the location on pine Street was able to accommodate us and honored the contract!

michael T.
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El cliente no dejó un comentario.

Ramon M.
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No comments, everything was fine.

THOMAS M.
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El cliente no dejó un comentario.

salvatore L.
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nothing great service

kathleen C.
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Needs some update in the inside,,, my cashier had to use 3 different computers...the others wernt working... But the cashier was good,,, We have been using this UHaul for years for our needs.

Robert M.
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El cliente no dejó un comentario.

Phyllis D.
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El cliente no dejó un comentario.

Jan W.
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El cliente no dejó un comentario.

stephen C.
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El cliente no dejó un comentario.

Jason D.
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El cliente no dejó un comentario.

kenneth C.
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El cliente no dejó un comentario.

STEVEN J.
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I'm not sure why it happened, but the utility trailer I reserved was rented to somebody else. They did give me another trailer that was sufficient though. It took way too long for them to complete all the paperwork they had to fill out for just a six hour rental. Three pages of small print typed forms is a huge waste of paper and time. The personal were very friendly and helpful.

CARLOS D.
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El cliente no dejó un comentario.

Jerry G.
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Very professional staff, prompt and quick check out. promt

Burton S.
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pleasure

JASONSHAWN K.
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Service was great but moving unit had roaches in it had to spray inside to get rid of them

Angela B.
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I paid for a furniture dolly and pads. They werea not in the truck. I was told I would recieve a refund. That has not happened and it's been a few weeks now.

CRYSTAL B.
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El cliente no dejó un comentario.

Kelly B.
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The employees were all friendly and helpful. The only complaint I have is the limited amount of space there is to maneuver at this location.

Barbara F.
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first truck smelled like animal urine so I was given a new truck Everything was fine.

Gary P.
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the customer service representative was extremely professional and helpful through the entire rental process of preparing the contract through the trailer hookup and safety checks.

JACQUELINE N.
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El cliente no dejó un comentario.

ANGEL R.
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El cliente no dejó un comentario.

ROY E.
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El cliente no dejó un comentario.

JAMES W.
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Great customer service!

Mark J.
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Friendly and polite. Just a side note: Cruise control on the vehicle would have been nice.

Harry F.
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Dropping off our rental truck at this location was a breeze. The whole process took less than 15 minutes.

SAMUEL N.
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El cliente no dejó un comentario.

JAMES M.
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El cliente no dejó un comentario.

Donald C.
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Easy drop, did not speak with anyone.

Jeffrey E.
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El cliente no dejó un comentario.

Robert L.
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Engine light was on, tire pressure light was on n cab wasn't swept out very good

Jelisha C.
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Customer service could be a little more friendlier.

Sharicia B.
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I was at the location at 6:45am for my 7:00 scheduled pick up, the woman opening the store didn't open until well after 7 causing me to be behind schedule for my move and I was given a truck with bad brakes!! A complete hazard and disregard for customer safety! Upon returning the truck the gentleman waived the fee of the dolly I rented for the truck having bad brakes but that doesn't change the fact that myself or my husband or someone else could have been seriously hurt!

Kristopher S.
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El cliente no dejó un comentario.

STEPHEN P.
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Clean up trash out of the trailer broken glass and dirt built up I had to sweep it out before I could load it.

ERIK F.
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El cliente no dejó un comentario.

joseph V.
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El cliente no dejó un comentario.

giovanny R.
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El cliente no dejó un comentario.

Miriam G.
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Everything was also great!

David S.
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El cliente no dejó un comentario.

MICHAEL D.
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El cliente no dejó un comentario.

WALTER A.
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El cliente no dejó un comentario.

Evelyn G.
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Need to be honest and write the correct gas level , cleaning of the place and employees aparente, they look dirty and cleaning of the U Haul trucks Thanks

ALEX'YA M.
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El cliente no dejó un comentario.

Jose A.
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El cliente no dejó un comentario.

PIA Y.
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El cliente no dejó un comentario.

Mark B.
Clasificación:

return procedure was very long, what happened to JUST doing an inspection, getting the fuel, and mileage. This whole thing with down loading or up loading information from the vehicle all depends on the wifi, which at this location sucks. K.I.S.S. it ...( keep it simple stupid) The current system needs help.

Stephen S.
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El cliente no dejó un comentario.

sharon E.
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nothing

Thomas M.
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Friendly and very helpful.

FELICITA L.
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El cliente no dejó un comentario.

Robbie A.
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Above average customer service

Clement A.
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The representative I dealt with was very courteous and helpful.

CYNTHIA L.
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El cliente no dejó un comentario.

Edward S.
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No improvements that I can think of...... just keep up the good work.

Threnody H.
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El cliente no dejó un comentario.

MICHAELANTHONY H.
Clasificación:

Customer service wasn't good.

susan P.
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El cliente no dejó un comentario.

Donald S.
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El cliente no dejó un comentario.

MICHAELANTHONY H.
Clasificación:

Didn't receive any money back from returning truck and auto transport early. Also staff wasn't friendly

No se han enviado comentarios para esta ubicación.

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