Everyone was professional, efficient and helpful.EDSEL S.
Customer Reviews for U-Haul at Hwy 27 & NW Pine
Ocala, FL 34475
(@ Hwy 441 & Hwy 27)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Carol Ann G.
Very friendly and efficient.JEFFERY M.
El cliente no dejó un comentario.PEDRO V.
Wheels were BADLY OUT OF BALANCE. NEEDED TO RETURN TRAILER DUE TO POOR PERFORMANCE, and very bad vibration on highway. Will request refundREID R.
Location is a little difficult to get out off for south bound traffic. Otherwise it was very good bJohn O.
Lisa was just wonderful with all of our problems. Went out of her way to help us. Great experience for a rental.TRACIE MARIA R.
El cliente no dejó un comentario.DENNIS A.
Needed an open trailer had to go to two places to get one this was the second timeMARK B.
Brandon, as always was very helpful and pleasant. GraciasHAROLD P.
El cliente no dejó un comentario.CHRISTOPHER C.
El cliente no dejó un comentario.Kathleen C.
The staff was very professional and helpful. I believe that everyone was there to assist the customers without being pushy. Glad to have the opportunity to rent from that facility.LUIS R.
El cliente no dejó un comentario.Leslie B.
Employee was very helpful as he gave us larger van at same price since the van we requested had not been returned when we were scheduled to pick up. However, he wrongly told us we could drop off one way van at any of 3 u-haul locations within the same zip code and when we arrived at closest one just before closing, we were told we had been scheduled to drop off at another location and we would be charged a wrong destination fee if we left it there. So we had to drive to other destination which was closed by the time we got there. Very frustrating after long and tiring day of moving.Kim H.
El cliente no dejó un comentario.GARY C.
El cliente no dejó un comentario.GERALD S.
El cliente no dejó un comentario.KERRI T.
El cliente no dejó un comentario.DONALD F.
Pick up was great. The guy was very helpful and fast. Dropping off was difficult. I did the after hours check in on my phone (while they were open) because we could get no one to help us.Robert R.
El cliente no dejó un comentario.jeff S.
El cliente no dejó un comentario.SHAWN C.
More employees on staff. Too many people waiting to be helped.TRAVIS R.
El cliente no dejó un comentario.Rock H.
El cliente no dejó un comentario.BARBARA JEAN W.
Nothing, thanks.MIGUEL C.
El cliente no dejó un comentario.GLENN D.
I was well taken care of.EDWARD N.
El cliente no dejó un comentario.Charles F.
El cliente no dejó un comentario.Dennis M.
El cliente no dejó un comentario.RICK S.
El cliente no dejó un comentario.Mary T.
El cliente no dejó un comentario.DANIEL D.
El cliente no dejó un comentario.David M.
Team at this location was patent and proficient, worked with me identifying size of needed equipment, easy to work with!!!Michael P.
El cliente no dejó un comentario.KATHLEEN M.
El cliente no dejó un comentario.BARBARA R.
El cliente no dejó un comentario.BARBARA S.
Great service, great teammates !!TONIMALIA P.
Female employee was extremely helpful and courteous.BARRY R.
El cliente no dejó un comentario.renee O.
El cliente no dejó un comentario.LINDA S.
El cliente no dejó un comentario.Cynthia F.
El cliente no dejó un comentario.Tyisha T.
I had tried multiple times to call the location on pine, with the phone number listed on their website and I kept getting sent to voicemail to then be told the voicemail was full so I had to do the reservation online. I had originally put down we had only needed the van for one day but then needed it for longer. Once again I couldn't get a hold of anybody. One of the representatives then called us on day two demanding to know where the uhaul was since she had it reserved for someone else and we needed to return it right then.JOSHUIA D.
Young lady at the counter was very polite and helped me through the whole process, she was awesomePatrick C.
Roaches in the front and back of the truck . I have to bomb all my things now . The check engine light kept popping up . The oil light came on . The driver side back tire was bumpy . The ac didn't work very well . The passenger door had to be slammed shut (we didn't know) I got on the highway with the door open we had to pull over and close it . The back latch to the box part wouldn't latch properly. I was told it was 191$ the next day I was charged 235$ on my card without my permission. Can someone please call me I would like to speak to a manager or someone higher up .QUINTON N.
Truck had some running issues took to long changing gearsCHARLES D.
El cliente no dejó un comentario.JOSE V.
Next time examine the vehicle before renting. Ours had no antifreeze and the radiator was cracked causing it to overheat. We had to wait hours to have the truck towed to our apartment to unload it in the wee hours of the morning!MARK V.
Have more than one person working especially on the weekendsMARIAN W.
El cliente no dejó un comentario.sandra V.
No commentSANDRA S.
Perhaps additional counter personnel would speed up the check out process.Harold P.
I only rent from this location they have never disappointed me.RICHARD T.
The staff was friendly and efficient. Great experience!Robert A.
When we arrived we was taken care of right way and when we returned there was a line but the wait wasn't not long overall great serviceDELANIA W.
El cliente no dejó un comentario.ELAINE O.
I was overcharged and the service person was extremely slow.WESLIE W.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.VERNON H.
El cliente no dejó un comentario.herbert L.
El cliente no dejó un comentario.ANTOIN S.
El cliente no dejó un comentario.JOHN N.
El cliente no dejó un comentario.George M.
El cliente no dejó un comentario.terri C.
El cliente no dejó un comentario.BRENDA H.
El cliente no dejó un comentario.Ilene L.
El cliente no dejó un comentario.Sheri M.
This rental experience was one of the best that I have heard from U-Haul in quite some time. Adam, the manager greeted me and assisted me in the rental of an auto transporter in a smooth and timely manner with extreme courtesy. Highly recommend this location and this general manager.JAMES Y.
El cliente no dejó un comentario.Kimberly L.
El cliente no dejó un comentario.Dale E.
El cliente no dejó un comentario.Joshua P.
keep up the great work!Bernard B.
El cliente no dejó un comentario.Calvin N.
El cliente no dejó un comentario.Theresa D.
El cliente no dejó un comentario.HEDY C.
No masks !!!!!!!! wTF Hooked my hitch on upside down!!!!!LARRY N.
The customer service there is always on point for me I have used this location several times and have never had an issue with anything they always are there to help with any issues I have offered me a bigger truck at the same rate I was quoted great job keep up the goodTERESA W.
El cliente no dejó un comentario.PAUL F.
El cliente no dejó un comentario.Albert S.
Van wasn't available, truck reeked of cigarette smoke, NO ONE IN OFFICE WAS WEARING A MASK.Holly T.
Busy location on an intersection of two Major roads makes it hard to get into, especially towing a trailer.John N.
Great serviceGary L.
El cliente no dejó un comentario.Desiree G.
Easy to find and complete online check in and registration process. Parking spaces were a little cramped to begin moving vehicles this large.Justin G.
El cliente no dejó un comentario.BRENT G.
El cliente no dejó un comentario.JAMES C.
Used them for two moves within last 2 weeks. Everything went very smooth. They were friendly and helpful. Would definitely use them again.MICHAEL M.
Awesome value.PAUL B.
El cliente no dejó un comentario.BRUCE P.
The gas mileage was terrible!!! Overall my experience was greatSusan M.
El cliente no dejó un comentario.eric F.
El cliente no dejó un comentario.THOMAS R.
I didn't receive my moving blankets. I thought they would've been in the trailer before I picked it up. After I picked it up and got to our location to pick up furniture I realized that I did not get them. I called uhaul help and let them know and they said they made a note on my acct that I did not receive them. Otherwise it was an awesome experience and I would very recommend using uhaul and I would as well. I found it to be a great value.James G.
Marie was greatlivingstone T.
Great facility and very nice lady attending to my drop off.RONALD M.
El cliente no dejó un comentario.Sharise R.
El cliente no dejó un comentario.CHRISTOPHER M.
Additional Services at this Location
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