Customer Reviews for U-Haul at Dort Hwy

4,533 comentarios

1911 S Dort Hwy   Flint, MI 48503
(S Of I-69)

(810) 232-1505

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(810) 232-1505

1911 S Dort Hwy
Flint, MI 48503
(S Of I-69)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Very friendly, fast people. The store is very cramped and cluttered. There was many abandoned returned rentals blocking the return lane when I returned my rental. Overall good experience.

Eugene T. 
Clasificación:
5.0

Great customer service...

robert W. 
Clasificación:
3.0

El cliente no dejó un comentario.

latanya W. 
Clasificación:
5.0

Great service!!

Ted B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Aaron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bailey L. 
Clasificación:
5.0

The guys were amazing both at pick up and drop off. It has been so long since I have encountered such happy and helpful people in the service industry. Your promptness, attitude and smiles made my day. ¡Gracias!

JULIE M. 
Clasificación:
5.0

My experience was very professional, easy, timely, and a very pleasant experience.

WILL M. 
Clasificación:
5.0

Great quality service. Nice workers. I will rent from the again.

Earl L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne C. 
Clasificación:
5.0

this is the only uhaul open on sunday, the staff did a great job, but it is out of my way to pick up here. we should be able to pick up at the nearby locations on saturday afternoon without paying for an extra day.

David B. 
Clasificación:
1.0

DO NOT RENT FROM HERE! 1911 Dort hwy location is a complete embarrassment to uhaul. The linebacker blonde behind the counter was so rude. She looks miserable. Josh the so called manager was almost worst. Both need a class or 2 in customer service. This place will give you crap trucks that u do not feel safe in, they will mess up your order and not have the original vehicle you ordered and will for sure overcharge you! Go to another location!

Sonya O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

The staff was very friendly and pleasant to work with! I would use this location again.

James D. 
Clasificación:
5.0

Nada

gary H. 
Clasificación:
3.0

Not change the price from the online rate to a different rate final rate before adding taxes and insurance.

Maher S. 
Clasificación:
5.0

Fast, friendly, great location

Eileen S. 
Clasificación:
5.0

Fast quick & friendly easy drop off

NICHOLAS A. 
Clasificación:
5.0

Staff was gracious and understanding when our move turned into a nightmare. We really appreciate them. Great place to rent a truck!!

KATHERINE C. 
Clasificación:
5.0

Josh and the others that work at this facility made an unplanned move very easy. Would use this store again and would recommend this store to others.

Cindy C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Pete H. 
Clasificación:
5.0

all good

SCOTT M. 
Clasificación:
5.0

First time using U-Haul, this was a great experience. My sales rep was very helpful.

Michari G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dessieree S. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon T. 
Clasificación:
5.0

Staff was well organized and very efficient, I had a great customer experience

Dennis F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sally W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
1.0

Overcharged me for nothing didnt give me equipment i rented, and charged me for gas that i never used or got

Cyara B. 
Clasificación:
5.0

The owner and the blonde girl that works for him were amazing. Super fast service and return! Everything was clean!

Breanna K. 
Clasificación:
5.0

Welcoming and friendly service despite them being really busy!!!

RHASHONDA CHANEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geri C. 
Clasificación:
5.0

El cliente no dejó un comentario.

francis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darryl P. 
Clasificación:
5.0

Just keep doing what your doing. I was able to pick up a tow dolley and return it on the same day with no problem. The U-haul customer service was great.

cj dennis Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matt P. 
Clasificación:
5.0

Good people to deal with and there polite

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arash R. 
Clasificación:
3.0

You did great!

WALLACE D. 
Clasificación:
5.0

Not shur I have never had a problem here

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jody R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER W. 
Clasificación:
5.0

Nada

LEONARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

AnnMarie R. 
Clasificación:
3.0

The store and staff were great. The windshield of the truck was filthy dirty, and the passenger door would not shut appropriately resulting in the message "Passenger Door Open" being displayed the entire time we were driving.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
4.0

El cliente no dejó un comentario.

keith W. 
Clasificación:
5.0

Manager and staff at Dort Highway location are excellent

Michael C. 
Clasificación:
5.0

Service was great and the manager was very nice and professional.

Benny R. 
Clasificación:
5.0

The person that helped me was caring, kind and communicative.

Mark S. 
Clasificación:
3.0

The customer service was good. Unfortunately, what was quoted over the phone was not the quote that I received at the location. I paid significantly higher than that over the phone. In addition, I booked a truck and a trailer and that did not translate to this location.

SHIRLET E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirt C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eboney G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deb T. 
Clasificación:
5.0

El cliente no dejó un comentario.

shannon B. 
Clasificación:
3.0

Ninguno

TONYA C. 
Clasificación:
5.0

It was a perfect rental experience. Just continue the excellent work.

Jonathan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACEY LYNN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

martha L. 
Clasificación:
5.0

Considering it was Flint...😁.

Michael R. 
Clasificación:
4.0

The return at the Troy, MI location was a joke. It took over a hour to return a trailer. Returning trailers and trucks were backed up on a busy steet. I will never use this location again.

Michael C. 
Clasificación:
5.0

Excellent knowledge and service!

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
4.0

Contrary to a spring experience, this was great. Good job DORT retail.

Donald S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

Give this store an extra person on the weekends for the first two hours at least. When I came in, there was an incredibly long line which increased the wait time, but the store representative was very professional and efficient. You did lose business as some customers chose not to wait, but it was not the store representative's fault bc he was doing 2-3 peoples jobs working to get everything done right. He needs a raise

Rebekah W. 
Clasificación:
5.0

The general manager there is a really upstanding person or I misunderstood the rental and caused a $50 reservation refund. I do apologize profusely I know how important it is to keep reservations and I was that customer that I dread. He was really kind the entire process and was very understanding, wasn't rude in the least bit. I apologize for any inconvenience this caused you guys that day!!!!!!!!!!!!!

Jane S. 
Clasificación:
5.0

We were greeted with a smile! It was a pleasant and professional experience!

Jerri J. 
Clasificación:
5.0

Quick and easy checkout

Marlon R. 
Clasificación:
5.0

The staff was very helpful and accommodating. A+. Josh was outstanding.

Steve B. 
Clasificación:
5.0

Everything was great I wouldn't change anything.

COREYLAMONT B. 
Clasificación:
1.0

I rented a truck on 9-10-22. I was told the truck only had 1/8 th tank of gas. Too low in my opinion. I was then told if I brought it back on 1/4 of a tank I would be discounted 25 dollars. On the second pickup of belongings the truck would not start! A dead battery as it turned out. We waited for 2 hours for someone to come install a new battery , just a jump was all that it needed, we come to find out two guys in a white Nissan came from Waterford Michigan which was at least 25 miles away to jump the battery. They told us not to shut off the truck so it could recharge. By this time we had to turn it in as we were on the last 15 minutes of the rental. I could not put gas in a running truck so I returned it to the dort hey. Flint haul and explained the whole situation to a female employee and she had ZERO sympathy for our troubles with their broken down truck and would not take a penny off our bill! Don't ever use this location for rental trucks! They could couldn't care less for the customer!!!

GLENN ALAN J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Grace Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett M. 
Clasificación:
5.0

The employees were great! Good experience.

Melissa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaquinda H. 
Clasificación:
4.0

Send a location link from Google maps

Douglas S. 
Clasificación:
4.0

online account showed the wrong location for pick-up. fortunately for me Josh was able to straighten everything up. Thanks Josh

Darlene B. 
Clasificación:
5.0

Awesome and friendly as always. This location never disappoints.

Jennifer S. 
Clasificación:
3.0

Only one person there to do all the tasks. They did not have the right trailer. They did give me a bigger one for no extra charge. The trailer was rickety and seemed to need service on the suspension.

Anthony E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
3.0

Disappointed with how many times the location changed. Couldn't get the size that was promised 3x to me!!! Had to make 2 trips at over 60 miles each way. Very inconvenient.

rhonda H. 
Clasificación:
2.0

The employee brought the truck up to the front. The truck was making a rattling noise ad he said it was ok that once it warms up it will be alright. He said he'd like to give us a different truck but this was all he had. On the expressway it kept slowing down and finally quit just before our exit. We paid for the insurance but when we called were told that we'd have to return the truck from the original store and the they would replace it. Thought they didn't have another truck? When I explained that I felt it could be dangerous to drive, they said it was up to me. What good was the insurance?

David T. 
Clasificación:
5.0

The customer representative person was awesome and was explanatory when picking up the truck. Because it was our first time ever renting a U-Haul to move. And the truck worked very great and when I returned the truck the person that I return it to is was great and very nice. Keep up the great work guys

david L. 
Clasificación:
2.0

The Pickup I Rented was Filthy Dirty On The Outside, The Inside Was Dusty & The Windshield Was So Dirty It Made Driving A Challange… I Will Think Twice Before I Rent From Your Dort Highway Location Again!!!

DanielRussell G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
5.0

It gets better every visit for me.

Geraldine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie T. 
Clasificación:
5.0

Everything worked perfect, both items ready when I got their and drop off just as easy.

Ron V. 
Clasificación:
5.0

Quick and easy!

Leela L. 
Clasificación:
5.0

This particular location has very large units that are actually the boxes from 26 ft trucks anchored in. They're large and relatively inexpensive when compared to other storage facilities.

DARRIN P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY RENE B.  |  First Impressions 
Clasificación:
5.0

Very helpful and open every day but Christmas!

DARRIN P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark D.  |  Overall Experience 
Clasificación:
5.0

Very good customer service

Ronald M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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