Customer Reviews for U-Haul at Dort Hwy

4,391 comentarios

1911 S Dort Hwy   Flint, MI 48503
(S Of I-69)

(810) 232-1505

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(810) 232-1505

1911 S Dort Hwy
Flint, MI 48503
(S Of I-69)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This particular location has very large units that are actually the boxes from 26 ft trucks anchored in. They're large and relatively inexpensive when compared to other storage facilities.

DARRIN P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris U. 
Clasificación:
5.0

It was quick and went well in returning the truck.

Debra T. 
Clasificación:
5.0

Was the worst experience ever until I finally got a truck, albeit smaller than I needed and ended up taking two trips to move, plus the use of a pickup truck for an additional two trips because I would have gone over the miles allotted. I first reserved a 15' truck at their Livernois & 7 Mile location, was guaranteed, then got a call the day before to let me know that the equipment would not be available. They then reserved me a 20' truck, guaranteed, at their Telegraph Rd & 8 Mile location. I went there at the appointment time, only to have them let me know there was not one available. She even had me wait there another hour in case the customer didn't show up for the one 20' truck they DID have on the property she would then let me have it, but the customer showed up and I was left with nothing. I asked what the guarantee is all about then, and they told me it was $50.00 to me if they did not have the equipment. Never saw the $50.00 for either failed reservation. She then refunded my prepaid contract amount. The following morning I called 1-800-GO-U-HAUL and pleaded my case that I was now in a pickle and HAD to move before the weekend otherwise I would be charged another month's rent if I wasn't out by Sunday night. They reserved me a 26' truck, guaranteed, at their Dort highway location (60 miles away from where i was moving from). I arrived there to find that once again, they did NOT have the equipment that was reserved!!! That was now three guaranteed reservations that were not honored, nor were their $50.00 guarantees. I explained to the manager, Josh, at the Dort Hwy location how I felt defeated, and everything that I had been through, from originally reserving a truck a week and a half early, to the now THREE failed reservations, and he let me know that he had a 15' truck available, but that I would have to return it to his store. By that time, the 60 miles I had to drive there to get it, and the 60 miles I would have to drive to return it, then the return trip to my new residence were all inconsequential as I finally got a truck to get me going. The high marks I've rated are ONLY for this specific location because the manager Josh was able to get me into a truck, otherwise, after this experience, I would never recommend UHaul to anyone. If I ever have to use your service again, it will only be through Josh's location, and working directly with him. Kudos to him for making something work for me, and shame on UHaul for failing 3 times in a row, with the same customer, and not backing any of the three guarantees.

Rick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

The best service

Luis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude G. 
Clasificación:
5.0

owner and his staff are absolutely awesome thank you so much for helping us… Highly recommend this place…

Robert S. 
Clasificación:
3.0

Check in guy was very rude.

Heather J. 
Clasificación:
1.0

Poor service and lack communication they charge me for stuff I didn't agree to

lashawnda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tawaina K. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jillian M. 
Clasificación:
3.0

Great people just not the best area

Cameron E. 
Clasificación:
5.0

Gracias

Annie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron W. 
Clasificación:
5.0

No Comment

Vivian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Federico V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jon Y. 
Clasificación:
5.0

Well done. No complaints.

Mark M. 
Clasificación:
5.0

Both gentlemen I worked with today were fantastic. They were personable, helpful, patient, and knowledgeable. It's not often I can say I'd recommend a business, especially in Flint (where I live). But I would absolutely recommend this place to anyone.

Myranda D. 
Clasificación:
5.0

The whole experience was simple and fast. Tyler Reinbold was great. We were done and on our way in no time. The return was also easy. Unfortunately I didn't get the employee name that assisted but he was also very nice.

laura L. 
Clasificación:
5.0

Nothing. Everything was great. Good customer service and the ease of bringing the vehicle back was awesome.

Geri C. 
Clasificación:
5.0

Nothing - everything from help at the counter to the vehicle itself was top notch.

Stephen B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Neil M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANIEL S. 
Clasificación:
5.0

Very quick service!

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

debbie M. 
Clasificación:
3.0

since I have registered with U-haul, I have received numerous spam phone calls and 20-30 more spam emails a day. Please do not sell or release my phone number or email address to anyone. I did not give that info to any one else in the last month, so the spam seems to be related to website I used to reserve the U-haul cargo van.

Susan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS VAUGHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elias J. 
Clasificación:
5.0

Once the road construction is finished. I was very happy with the friendly people there.

JUANITA N. 
Clasificación:
5.0

Keep doing what you doing

Tamara R. 
Clasificación:
5.0

The truck's battery seemed to be pretty low. The truck started each time, but it kind of struggled.

Ann L. 
Clasificación:
3.0

Better communication through the entire experience

Sean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
3.0

The employees need to be trained on the mobile check in and check out. The mobile checkout told me to park the truck and take a picture and leave the keys. When I tried to leave the keys, the employee argued with me that I needed to go get the truck and pull it around to the building for them. So the application needs to be changed or the employees need to be trained on the procedure.

Aaron P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward L. 
Clasificación:
5.0

Na great service

Audrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam P. 
Clasificación:
5.0

Don't know.

Anna O. 
Clasificación:
5.0

Keep up the great work. I was greeted by Joshua at the Dort HY location in Flint MI. He has the best attitude and has always given me the best customer service.

Geri C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik C. 
Clasificación:
4.0

Fast service - in and out in 10 minutes.

Anthoy M. 
Clasificación:
5.0

Was fine

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra S. 
Clasificación:
3.0

This location forgot to include the appliance dolly that I paid for. I never got a refund for the dolly rental (I used my own cart instead). So someone should contact me about this.

Randy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
1.0

It Was Dirty And Needed An Oil Change

Gail L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan O. 
Clasificación:
2.0

The manager is not friendly, overcharged my rental by a day. Store closed at 5:00 pm july 4, returned about 6:30 pm July 4. When rented told I would not be charged if returned by 7:00 am July 5. They did not even check in until july 8. Told me again.not back by 4:45pm, late by contract. Poor consideration and did give refund, still not in my checking. Will not come here again . I use u-haul a lot.

Donald S. 
Clasificación:
5.0

People very friendly and was in and out within 10 min.

Donna C. 
Clasificación:
1.0

They were rude and they over charged me and charged me more than what was agreed up on and they didn't honor the contract

Marc P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack G. 
Clasificación:
5.0

You have a good group of people working there

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dallasalan D. 
Clasificación:
5.0

It's was very busy, your employee was very efficient. She knows her job. I would say likes her job.hopefully she getting payed will.. plus time in half on Saturday. Store was clean.

Christina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark Q. 
Clasificación:
5.0

Josh was very professional and helpful. I would definitely use this location again.

Diane B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance V. 
Clasificación:
3.0

The online reservation system is difficult & not user friendly. The 24/7 program is exactly what I needed.

MICHAEL J. 
Clasificación:
4.0

Our service was fast and friendly.

Jannifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich R. 
Clasificación:
5.0

Josh at U-Haul did a fantastic job! And even worked with me when I needed an extra week, fantastic owner of a small business

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabitha B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
1.0

Equipment should be clean and not all broken on the inside. No furniture pads in the hanging bag inside the truck to use if I wanted to use them.

Christopher F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAIMARY G. 
Clasificación:
2.0

First off the thing had under a quarter tank, bring it back with the same amount of fuel and get charged $50. Check engine light was on so the thing ran terrible. Brought it back a day early, no compensation but you know they charged for that gas. Would not recommend to anyone.

Aaron K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geraldine P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reid K. 
Clasificación:
5.0

Staff were excellent and very helpful. Lady at check in and check out was really helpful and kind. This is my go to store for rentals from now on

Don S. 
Clasificación:
3.0

I never received my Deposit back.

Keonte C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy P. 
Clasificación:
2.0

Truck had loud exhaust and the air conditioner was not working.

Daniel B. 
Clasificación:
5.0

Very smooth and easy at the rental return

John S. 
Clasificación:
4.0

Your trucks need cruise control in them. A long trip without cruise control is a pain. Maybe offer discounts as well, I couldn't use any discounts at all. AAA, military, first responders, none.

Dolores S. 
Clasificación:
3.0

Staff should walk out with client if there are special circumstances with the vehicle and not assume.."it's right here for people to read" Staff should not assume just because someone can drive they can also read. Furthermore what if a person can read but are having difficulty understanding the instructions? ITS JUST COMMON COURTESY...and for a lack there of I will probably go to another place.

Renee S. 
Clasificación:
3.0

The man that waited on me was very rude and a smart ass even saying we could go somewhere else because my 81 year old grandmother who could barely walk had to get out of the truck and come in and sign the paper work because she was the driver. He had no care in the world. Very rude

Susan C. 
Clasificación:
2.0

when I scheduled my uhaul online, I was told the truck I wanted wasn't available at the location I wanted and that by proceeding with the booking, I agreed to be called by a uhaul representative. No representative ever called me. My location was changed without my consent, which led to me driving about 20 miles further than I would have. I feel I should be reimbursed for those miles, as I didn't agree to that location. I agreed to a PHONE CALL. that call never came.

Jared H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine W. 
Clasificación:
3.0

Picking up the reserved truck took 1 hour. The store was severely understaffed. The workers that were there were friendly and helpful

Teresa H. 
Clasificación:
5.0

The Brakes Seem To Be Spongey & Fade under Semi Hard Conditions.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY RENE B.  |  First Impressions 
Clasificación:
5.0

Very helpful and open every day but Christmas!

DARRIN P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark D.  |  Overall Experience 
Clasificación:
5.0

Very good customer service

Ronald M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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