Customer Reviews for U-Haul at Central Ave

4515 comentarios

622 Central Ave   Dover, NH 03820
(Rt 16 & 4limited Customer parking Plan on being dropped off)

(603) 742-7817

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(603) 742-7817

622 Central Ave
Dover, NH 03820
(Rt 16 & 4limited Customer parking Plan on being dropped off)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Can't say enough good things about everyone.... great people, great service..

Jereme P. 
Clasificación:
5.0

Great staff. Pick up and drop off easily.

Eric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas U. 
Clasificación:
5.0

Staff was great

Matthew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H M. 
Clasificación:
5.0

Very accommodating even though I arrived before opening

PETER A. 
Clasificación:
5.0

My questions were answered well. The process was easy:)

Zralarm A. 
Clasificación:
4.0

I can't really attest to the cleanliness of the location, the representative met me at the truck and was very friendly. The lot was well-organized, though!

Griffin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW I. 
Clasificación:
5.0

The front desk lady (We forgot her name!) was super reliable and super nice! Would recommend!

Hannah S. 
Clasificación:
5.0

Easiest and fastest in and out ever! Great folks. Courteous and efficient!

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Max P. 
Clasificación:
5.0

The staff were outstanding! Friendly and helpful!

Theresa L. 
Clasificación:
5.0

Great customer service during the pick-up and we were called 2-days in advance to be notified our pick-up location was moved to Dover.

Jorge P. 
Clasificación:
4.0

The back of our truck was not swept out...empty water bottles in the door. Employees were great in getting everyone signed in.

Brian David G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

Due to a misunderstanding on the customer's part, the manager at this location handled the situation very well. I would certainly use this location again and recommend it to friends and family.

Debra H. 
Clasificación:
5.0

The gentleman helping was professional and kind! The trailer was all ready when I arrived, clean and in very good condition.

April H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashleyann T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Margaret E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

Nothing. Location in Dover was amazing! Incredibly knowledgeable staff member on Sunday, a man, who knew a ton about towing and hitch repairs! Amazing. BUT…..,Your call center wait time is criminal and you should be ashamed of yourselves as a major company to let people sit on hold for 20 minutes. Disgusting. Luckily, you have have incredible staff like you do in Dover to make up for your crappy app, and disgusting, ridiculous wait times at tge call centers

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin N. 
Clasificación:
5.0

We didn't have a reservation and they took great care of us anyway. Called to extend a few hours was no problem. Great location to rent from!

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher A. 
Clasificación:
5.0

easy pickup and easy dropoff, excellent experience

Jay C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua L. 
Clasificación:
5.0

I think that you need to provide a few parking spaces for people to leave their car while renting from U-Haul.

Michael B. 
Clasificación:
3.0

Links in texts received from Uhaul didn't work. I also was not informed of road side assistance services when I picked up my vehicle. This would have been nice to know just in case something did happen.

Felicia B. 
Clasificación:
2.0

Less wait time on the phone. Better customer service at the front desk. Had to wait a long time to drop off the truck and then got charged more because i had to wait

BENJAMIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick P. 
Clasificación:
4.0

El cliente no dejó un comentario.

STANLEY W. 
Clasificación:
5.0

Everything ran very smoothly

Tracey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom K. 
Clasificación:
5.0

efficient staff. easy access plus parking to drop off/pick up the rental driver. will definitely use this location again.

Richard P. 
Clasificación:
5.0

Can't think of anything

Angela Prete M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Great experience....very helpful and knowledgeable associates

Thomas N. 
Clasificación:
3.0

The young attendant was downright surly and I told him so. The truck smelled like an ashtray being covered up with a small pine scented forest. That being said, I would use UHaul again as the truck was otherwise as expected and everybody has a bad day.

John C. 
Clasificación:
5.0

Tom was professional, polite, and courteous in his retrieval of the truck! Made sure everything was alright, made small talk, and got me back on the road to my new apartment quick. Big thanks to Tom.

Mikhail L. 
Clasificación:
3.0

El cliente no dejó un comentario.

andrea C. 
Clasificación:
5.0

Easy in and out, they always make it simple for me to get out of there quickly. I Wouldn't go to any other location!

Douglas G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian Thomas K. 
Clasificación:
5.0

U-Haul representative was very polite and showed great patience as I backed the trailer up for him. After a long drive, he got us processed very quickly. Very professional location.

Donald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Burton M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
5.0

Used their service for 3 hours and the two men were very professional and wore masks. They were so worth the price because we never would have been able to do it ourselves. Thanks so much!

David B. 
Clasificación:
3.0

Don't price gauge people!!!!!! It's awful!!!!! 4.25/gallon??? My god

Tammy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

The people at this location were incredibly kind and helpful, especially since I was stressed out and discombobulated from moving. They walked me through what to do and how to do it and I would 100% rent from here again if I needed a uhaul.

Elizabeth H. 
Clasificación:
3.0

Made a reservation over the phone and when I called just before pickup, there was no record of my reservation at the site. Trailer was covered in dirt upon pickup. Floor of trailer was missing a bolt, another bolt was broken, a river was missing near the tailgate and another rivet was broken. The missing and broken parts made the trailer clatter quite a bit. Attendant was very friendly and helpful though.

Victoria F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos P. 
Clasificación:
4.0

Better communication from the central office was told one thing was something else

Raymond F. 
Clasificación:
2.0

Tell the next customer that you will charge them for a hair off what the fuel was at and that I paid over 100 dollars more between that and a drop off fee. I mean it's not my fault the nearest gas station that will fit a 26ft box truck is 20 miles plus of my drop off. Additionally the guy I picked the truck up from took like 45 mins to give me the truck. Apparently his phone and smoking was too Important.

KYLEMARSHALL D. 
Clasificación:
5.0

Very nice and understanding people to work with

Charlene M. 
Clasificación:
1.0

Clean and maintain the vehicle. Both doors came loose while one the highway, the loading ramp was covered in dirt and the entire cab and storage area were dripping with water, prior to use. Additionally, the employee who rented me the vehicle purposely and incorrectly informed me that I had to return the vehicle to the same location, which, despite the surcharge that would have occurred (thank you to the scheduling manager for informing me of this), was false and misleading.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marissa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

I've rented from UHaul for years and in many different locations. The Central Ave. Dover NH is by far the best. Efficient staff. Clean and functional equipment and vehicles. Always polite and helpful. Great team and terrific manager.

Angela Prete M. 
Clasificación:
5.0

Store "clerk" was very good - personable, but efficient.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY H. 
Clasificación:
5.0

They had the van and trailer ready to go when I arrived, friendly staff very helpful.

Mark K. 
Clasificación:
5.0

No improvement needed! Victoria was great set us up and away we went.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric F. 
Clasificación:
3.0

I got a few miles from the store and realized the fuel was much closer to 1/4 than it was 1/2. I had to put in a lot more fuel than I should have. I drove from Dover, NH to Northwood, NH, then back to Dover. I put in $30 in fuel. Other than that, everybody was nice.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS P G. 
Clasificación:
5.0

Much improved experience

Janet P. 
Clasificación:
4.0

Keep on keeping on

Don S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt G. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maya B. 
Clasificación:
5.0

everything went as it should.

John M. 
Clasificación:
4.0

On call service is too lengthy..one hour wait time to speak with agent

Johnathan A. 
Clasificación:
4.0

Leave more space for customers to pack.

George K. 
Clasificación:
5.0

Your company should not be using employee phones to take pictures of driver licenses. Step up a get readers directly connected to your company system. Your current customer security of important personal information is non existent and a -100.

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas John K. 
Clasificación:
3.0

Basically said leave truck they take care of it, not as friendly as pick up location. I tried letting them know more gas in truck as I got it on empty and I didn't use all the mileage, I just feel I was rushed and they didn't care. I realize it small office but need to be little more friendly.

Heather B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris N. 
Clasificación:
3.0

Not so much clutter in the sales office.

Eugene V. 
Clasificación:
5.0

Tom and his team always do a nice job. Pleasant, with fast in and out service. They're the best.

Kevin Q. 
Clasificación:
1.0

El cliente no dejó un comentario.

jeremy H. 
Clasificación:
5.0

I really did not like the mobile pickup. I found it to be much less convenient than just going into the store and getting setup there. The amount of questions & information that was required during the mobile pickup process was extremely cumbersome. If I had know I would be required to fill out so much info, I would not have done it.

Peter L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW H. 
Clasificación:
5.0

Trailer was dirty and we had to clean it.

James W. 
Clasificación:
3.0

The ads are misleading .. I thought I was getting a uhaul for 30$... then paying 99 cents per mile.. then all of a sudden it's a 100$ Bill? Def should work on the marketing platform to make it not mislead you into thinking you're getting a uhaul for 30$ like the ads all say...

Chelsea C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve G. 
No se han enviado comentarios para esta ubicación.

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