Customer Reviews for U-Haul at Central Ave

4,792 comentarios

622 Central Ave   Dover, NH 03820
(Rt 16 & 4limited Customer parking Plan on being dropped off)

(603) 742-7817

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(603) 742-7817

622 Central Ave
Dover, NH 03820
(Rt 16 & 4limited Customer parking Plan on being dropped off)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing of note.

WHITT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jereme P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
4.0

Nothing they were helpful

Jona P. 
Clasificación:
5.0

I have had to move to NH from two locations recently and used UHaul a number of times over the past year. Everyone I have had personal contact with at UHaul were exceptionally professional, kind, personable, helpful, fun, and funny. I look forward to interacting with them again. The people I had contact with over the internet and telephone were the opposite. Rude, dismissive, self important, entitled, and lacked any empathy. I will use UHAUL again but only face to face.

David E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

Easy to reserve; excellent customer service and a fair price- this UHaul is the best!

Christopher J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
4.0

Very quick.

Arlene A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
2.0

The service needs to be more about the customers... my husband had to wait 20 mins before anyone came inside to help him. Make sure your vehicle tires aren't bald as we got stuck 4 times and had to be towed out which added 2 more days to our rental needs. The first time we called to extend our rental the lady was very friendly and nice, the 2nd time a different person was abrupt and short and basically said too bad on the tires..... not impressed this time around.

Shain W. 
Clasificación:
5.0

A+

Leonard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jereme P. 
Clasificación:
5.0

Everything was great. Everything was very easy to rent for the day

Nancy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clinton M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth J. 
Clasificación:
4.0

El cliente no dejó un comentario.

NO NAME GIVEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE N. 
Clasificación:
4.0

Yes inform people if they're renting for an extended period of time , especially if the truck is going to be parked for the majority of the time it would behoove them to contact their car insurance company for coverage rather than paying twice the advertised rate of the truck . It says $30 a day but after insurance 9 days cost $613 dispite only traveling about 20 miles

Mathew S. 
Clasificación:
5.0

Love the Dover, NH location. Friendly and they make the rental process easy!

PETER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Weston B. 
Clasificación:
4.0

El cliente no dejó un comentario.

LISA C. 
Clasificación:
5.0

Very helpful. Return was painless

RANDAL R. 
Clasificación:
5.0

Perhaps a little more parking on premises for customer vehicles.

Mark P. 
Clasificación:
1.0

I was rented a truck with a blown head gasket that let go after driving 20 miles on the highway. Roadside service and return to my vehicle by uber was fine but I continued to receive phone calls looking for the truck and accusing me of having the truck for over a week. Charges continued on my card and I was accused of still having the truck because they could find no record of the road service. Apparently they found the truck because they finally closed the rental and released the hold on my money, which caused a rent check to bounce incidently. I should be refunded the entire transaction for the torture I was put through. They refused to believe the truck was towed because they could find no record of it and were saying it was my responsibility to help find the truck. It was by far the worst truck rental experience of my life.

Aaron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl H. 
Clasificación:
5.0

Employees were knowledgeable and friendly

Larry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerri C. 
Clasificación:
5.0

I have rented equipment from this location a half dozen times and always great service.

Michael F. 
Clasificación:
5.0

Provide additional support personnel to help during morning pick up and drop offs. The sole operator worked very hard to accommodate multiple customers. This is a clear example of U-Haul leadership's short term focus on profits and not on their hard working personnel. Remember fish rot starts at the head.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline H. 
Clasificación:
4.0

Computers were down this day, so there were significant delays. But handled well and overall great service

Jennifer S. 
Clasificación:
4.0

Very small and crowded. Needs expansion

DIANE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIANE B. 
Clasificación:
5.0

Alexis was so friendly!!! Thank you!!!

Doris L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert Robert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gee T. 
Clasificación:
5.0

The per mileage price was ridiculous Uhaul is no longer an economical choice they are just another over priced rental company who happened to have equipment available when I needed but I'll check with other rental places first

Gregory S. 
Clasificación:
4.0

Not an issue with this site, but when I was on my way to pick up the tow Google Maps sent me to an empty parking lot as well as the person in front of me (she had the same problem).

Carl R. 
Clasificación:
4.0

It was quick to drop off truck. However, it was so quick I was a little unclear on next steps as far as them verifying I had the right amount of gas, checking over the vehicle for any damage, etc. She never came out from behind the counter and I handed over the keys and we were done. Again, that's all fine, I was glad it was all straightforward, but not much explanation and the receipt I was sent was just the original agreement - didn't seem to reflect that I turned it in a day early, it was is good shape, and I had more than the required amount of fuel in the tank.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jereme P. 
Clasificación:
5.0

I arrived early and was greeted very kindly. My truck was already pulled out and warming up. Can't say enough about how much I appreciated the professional customer service I received!!!

Peter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yannis M. 
Clasificación:
5.0

Was in and out in no time, the service was exceptional. Thank you Dan Hebert

Daniel H. 
Clasificación:
3.0

The count on furniture pads was off by one but the receive location was kind enough to not charge me. I was also issued a regular dolly compared to the furniture dolly. It was the same price, so things once again, went over well with the receiving location.

GUNTHER V. 
Clasificación:
5.0

Our experience was perfect! In and out, no issues with the truck, everything was clean and functional and drop off was a breeze! ¡Gracias!

Jason B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH B. 
Clasificación:
2.0

It took 15 minutes to get my truck as there was only one store representative that I had to wait for. The truck I rented was in rough driving shape. Felt like it was gonna break down multiple times.

Muhammad S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane S. 
Clasificación:
5.0

They are always very helpful and willing to answer your questions.

Dean D. 
Clasificación:
5.0

No complaints. The 26' truck had almost 180k miles, which was a surprise. That said, it ran well for an old truck and was a little bumpy but it performed well for our local move. Excellent for the price. Also, the staff on checkout and checkin was very pleasant and courteous. We'll done!

Glenn W. 
Clasificación:
4.0

Conveniente

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neva C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol B. 
Clasificación:
5.0

Is very good the service it would be nice of costumer like me that rent so often had a vip membership to collect point and get discounts for the amount of money we spend with u haul

Alejandro H. 
Clasificación:
5.0

The staff is great!

Jeffrey K. 
Clasificación:
5.0

These folks that work there were outstanding all of them and they smiled and they were courteous and they asked me if I needed any help and it was a great experience thank you so much!

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa H. 
Clasificación:
5.0

Awesome experience

Luke R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Teresa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott William T. 
Clasificación:
5.0

Nothing at all. It was great, thank you!

Susan L. 
Clasificación:
5.0

Uhaul can (and should) change their online reservation system. 1) I was able to make a reservation, about a week in advance, for a trailer to pick up and drop off at the Uhaul location nearest to me. But the trailer was not available, the online system changed my pick up location WITHOUT informing me, and I had to drive 20 miles out of my way to get the trailer. Reservations like these should not be allowed by the online software. 2) The online reservation system forces the user to view way too many screens - one for each of several product offerings - and the link that allows the user to decline is hard to find. All the products could be listed on one screen and if the user "clicks" on one of the choices, the system can then take the user to that product screen. 3) It is very difficult to scan ("take a picture") of one's driver license and the online system does not help by informing the user of the file type that it requires for the front and back license pictures. 4) The online reservation system is TOO SLOW. At times I have waited nearly whole minutes to go from screen to screen, and there are A LOT of screens to go through to complete a reservation. And I have "high-speed" internet. So for me the online reservation system is severely flawed. I find it neither convenient nor reliable to use.

PAUL C. 
Clasificación:
3.0

It's a bit crowded, they could use more space.

John M. 
Clasificación:
3.0

Single female attendant did her job however she seemed more focused on talking to a male (who appeared to be under the influence of something) that was hanging around. Just not as welcoming of a place.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoffrey D. 
Clasificación:
5.0

Excellent customer service!!

Patricia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON L. 
Clasificación:
5.0

Would be nice if the facility had parking space to leave my car while using the rental truck. But easy location to find and use. No hassles, clean equipment.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

Thank you for being helpful with an alternative rental when we picked up our reservation.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

My service in Dover,N.H. was excellent. The manager there went the extra mile to help me several time.

Janice E. 
Clasificación:
5.0

The employees were very friendly and helpful both picking up the trailer and dropping it off. Keep up the great work.

Shaun C. 
Clasificación:
5.0

Professional and friendly staff. Very easy to deal with.

Randall F. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim H. 
Clasificación:
5.0

I felt well taken care of as the person who helped us, the general manager, has excellent customer service skills and knows his stuff! 10/10

Kali D. 
Clasificación:
5.0

Great spot, in and out in less than 10 mins.

Christopher P. 
Clasificación:
5.0

Both guys in the store were GREAT. No hitches, in and out in a few minutes. Truck ran great, accessories are reasonably priced. Will definitely use them again!

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicky H. 
No se han enviado comentarios para esta ubicación.

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