Customer Reviews for U-Haul at Central Ave

4,882 comentarios

622 Central Ave   Dover, NH 03820
(Rt 16 & 4limited Customer parking Plan on being dropped off)

(603) 742-7817

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(603) 742-7817

622 Central Ave
Dover, NH 03820
(Rt 16 & 4limited Customer parking Plan on being dropped off)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Vehicle is terrible. Too much noise.

Alagarraj V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward G. 
Clasificación:
4.0

We were charged for a hand truck that was not in the cargo van.

Robert M. 
Clasificación:
5.0

It's a really friendly location… don't change anything, just improve your app.

George F. 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROLY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey F. 
Clasificación:
5.0

Nothing to improve, just keep up the good work

Gerardo M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHY B. 
Clasificación:
5.0

It was so easy, took seconds and treated great.

Diana D. 
Clasificación:
4.0

Pick up and return were great - our customer service rep was friendly and efficient. We did have a problem at home with starting the van, and tried to call Roadside Assistance, only to have trouble getting to a representative. We ultimately solved the problem and finished our rental.

Lynn B. 
Clasificación:
5.0

Excellent experience, I highly recommend this place.

david K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
4.0

all good

Alexander C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark T. 
Clasificación:
4.0

Pickup was delayed because of national server problem. I know this not something that can be averted but it was disappointing none the less

Caren Heather F. 
Clasificación:
3.0

The truck had no gas but because we didn't take a picture there was nothing to do. There should be locks on the pumps so that gas cannot be siphoned.

Meredith S. 
Clasificación:
2.0

Make sure the trucks work properly before giving them to a customer. The one I rented had to be jumped not once but twice in the same day. The roof leaked and damaged my belongings. The mirrors fell ever time I hit a bump and the breaks barely worked.

Amanda R. 
Clasificación:
5.0

Friendly service, and knowledgeable advice.

Mike J. 
Clasificación:
5.0

Nothing to say for improvement, my experience with the staff and the truck was great! Check in and return were super easy, and the two staff members I talked to were super friendly and helpful. ¡Gracias!

Christy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynda C. 
Clasificación:
5.0

Stay open till 9pm.

Mark P. 
Clasificación:
5.0

Always A pleasure

Jeffrey C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

Was very happy with the quick and friendly checkout!! Perfect! Thank you!!!

Lynn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin C. 
Clasificación:
5.0

This is the second time I have rented from the location and I would do it everytime I need a rental. The staff is pleasant, professional and answered any questions I had. They get an A++ from me.

Toni J. 
Clasificación:
5.0

Can't say it enough, great staff. Friendly service, always a pleasure

Jereme P. 
Clasificación:
5.0

Shaun at our pick up location was awesome. Great personal service that we so appreciated. Drop off couldn't be any more simpler. The truck was easy to handle and very comfortable. Another move completed with UHaul help, thanks 

Ralph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenna A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole K. 
Clasificación:
5.0

Great job. Thank you

Michael L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

Tom, the general manager, was a great -- helpful and friendly. We're grateful.

dean W. 
Clasificación:
5.0

Nothing. Job well done!!

Don S. 
Clasificación:
5.0

The folks that work there always helpful.

George F. 
Clasificación:
5.0

I think Dover U-Haul has an awesome and hardworking team!! :)

Caitlin F. 
Clasificación:
5.0

Tell me how to keep the back door shut. It kept opening. Luckily my stuff did not slide out.

Michelle B. 
Clasificación:
2.0

I filled up the gas passed the required mark to help the next person who was to use this truck. However, when I showed up on time with a full tank, I was informed that I was NOT going to be compensated for the extra fuel. Gas is not cheap right now. So I paid over $100 just to be told that “there is no way for us to calculate how much we would owe you.” Apparently this policy is a one way street where you folks will nickel-and-dime the customer when he/she does not bring the truck back with the required amount of fuel that was presented during pickup. Yet when I come back with a full tank I am greeted with “we cannot calculate that,” and I am sent on my way. After driving halfway up the east coast non-stop, I was hoping for a little more from you guys. To be greeted with a corporate runaround phrase was less than ideal. I know you folks need to make money and keep this business alive. However, this kind of fine print bs is something that will prevent future customers. I am sure I will use this service again since you folks are the best in the business, yet I can't help but feeling like I was duped into paying more than I should have. Good day.

Trenor C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
1.0

Ensure customers are given their contracts before dispatch so they can refer back to it when needed and avoid confusion and unnecessary arguments regarding mileage and gas gauge level.

Philippe K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia T. 
Clasificación:
1.0

I was first told to go get the truck and it was in the wrong bay. I was told the gas was at 3/4 of a tank and I was to replace whatever I used. I was told and I agreed that I would be traveling about 20 miles. When I got the emailed invoice it was for 39 miles twice of what I traveled. When I was charged for gas I was charged to replace a full tank not 3/4 of a tank which was $40 above what I used. I did replace 2 gallons which should've covered the 20 miles. discrepancies and inaccuracies have caused this poor review.

Claudia W. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHY B. 
Clasificación:
5.0

Kate and Pat were so incredibly helpful and accommodating when we had to reschedule our rental due to weather. They were cheerful, pleasant and provided outstanding customer service!

Claudine J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myleta E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole K. 
Clasificación:
5.0

Extraordinario servicio al cliente

Johnny P. 
Clasificación:
5.0

Great job!

James D. 
Clasificación:
5.0

The truck smelled terrible--like cigarettes (even though it was a non-smoking truck!). Other than that, the equipment was clean. Being in the truck for an extended time was unpleasant due to the odor. I sprayed Lysol but it only helped temporarily.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don S. 
Clasificación:
2.0

The passenger mirror was broken in the first vehicle I was assigned to. I didn't feel comfortable with the sticker that was then placed over the damage. Please fix your vehicles so your customer doesn't feel as though they will get blamed for the damage. Also, when I was going over the vehicle online it had technical difficulties so I had to start over. The counter person had her 6 year old (?) at the counter too. Keep the kids at home so your staff isn't distracted.

Jennifer W. 
Clasificación:
3.0

The truck was not clean and the dolly was unlocked when we received it.

Micol B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOB L. 
Clasificación:
5.0

Nothing, I Have never rented a vehicle before it was smooth, People were very patient with me, explained everything to me no problems whatsoever

Donna J. 
Clasificación:
5.0

I was impressed with U haul for the truck and service. Would use again.

Patricia T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark D. 
Clasificación:
5.0

Staff were super helpful

Don S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith G. 
Clasificación:
5.0

Overall great service

Amy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra F. 
Clasificación:
3.0

two things happened with my most recent experience. I reserved a pickup truck and I get to the location and was given a van. Was not asked if it was ok, they just assumed it was ok. Also, this is second time that they circled on the contract the gas level higher than what it actually was.

Dennis G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Russell P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON LEE D. 
Clasificación:
2.0

We love U-Haul, however our experience with the drop off location was not very great. We needed to extend our reservation due to a medical emergency, and spoke with representatives at this location 3 times to do so. However each day they kept calling about the truck saying it was late even though we had extended it. At one point they left me a message saying that they had a family waiting to use our truck, and honestly I didn't appreciate the guilt trip. I ended up calling the 1-800 phone number and they finally updated our reservation correctly. On the day it was due, the location called me again and said my truck was due days ago- but that was not the case. It was just frustrating that we had to continue to call to extend it and it wasn't being done properly.

AMANDA L. 
Clasificación:
5.0

Great experience as always!

Darrell S. 
Clasificación:
5.0

Staff was efficient and professional. Transaction was smooth and on target.

Christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW W. 
Clasificación:
5.0

What I reserved online I included the five dollar towing feature. This was not transferred to my reservation when I picked up the truck. When we discovered it was missing it would've been too big of a hassle to cancel the order and start all over again so we didn't. My recommendation would be to double check all of those fine details before printing out the reservation I did appreciate that the extra items that I ordered were already in the truck waiting for me.

Richard O. 
Clasificación:
4.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christin H. 
Clasificación:
1.0

Maybe if you declined the insurance on the order, then don't add it when it was time to pickup the order.

Paul L. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID E. 
Clasificación:
4.0

Defrost the windshield

Lillian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa L. 
Clasificación:
5.0

From reserving to picking up the van, whole process was very smooth and quick. Drop off was equally efficient.

Bruce H. 
Clasificación:
5.0

Nothing of note.

WHITT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jereme P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
4.0

Nothing they were helpful

Jona P. 
Clasificación:
5.0

I have had to move to NH from two locations recently and used UHaul a number of times over the past year. Everyone I have had personal contact with at UHaul were exceptionally professional, kind, personable, helpful, fun, and funny. I look forward to interacting with them again. The people I had contact with over the internet and telephone were the opposite. Rude, dismissive, self important, entitled, and lacked any empathy. I will use UHAUL again but only face to face.

David E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

Easy to reserve; excellent customer service and a fair price- this UHaul is the best!

Christopher J. 
No se han enviado comentarios para esta ubicación.

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