Comentarios de los clientes para U-Haul at Central Ave

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul at Central Ave

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Denise J.
Clasificación:

Can't think of anything

Stephen H.
Clasificación:

The van was like brand new. We couldn't have been happier for our experience.

Andrew D.
Clasificación:

I'm not sure there exists any way you guys could possibly make that experience any smoother for your customer. WELL DONE!

Walter M.
Clasificación:

El cliente no dejó un comentario.

James A.
Clasificación:

perfect

Edie M.
Clasificación:

The truck had a faint smell of cigarette smoke and my passenger commented on it. Not overly strong, but noticeable. Otherwise, the staff were very professional and helpful. Overall, a good experience.

Roger D.
Clasificación:

El cliente no dejó un comentario.

Christine J.
Clasificación:

El cliente no dejó un comentario.

Nancy P.
Clasificación:

El cliente no dejó un comentario.

WILLIAM M.
Clasificación:

El cliente no dejó un comentario.

John R.
Clasificación:

El cliente no dejó un comentario.

Craig S.
Clasificación:

The staff at U-Haul at Central Ave did a safety and lights hook up check for me the day before the trailer pickup. The trailer pickup went smoothly and efficiently. This was a long distance move, the trailer was newer and towed well even when encountering windy conditions.

Amanda P.
Clasificación:

It would have been great to know that the truck I reserved didn't have a slide out ramp. What moving truck doesn't have a slide out ramp? Made things too difficult. The staff was friendly but slow.

Alina R.
Clasificación:

Pickup and dropoff was quick and easy. The pickup truck was clean and ran beautifully.

Mark S.
Clasificación:

The employee who was on duty was not wearing a mask.

Julie W.
Clasificación:

El cliente no dejó un comentario.

Ruth B.
Clasificación:

El cliente no dejó un comentario.

Diane P.
Clasificación:

El cliente no dejó un comentario.

John C.
Clasificación:

People don't get, in general , that the estimated $$ cost is not the same as what you bill the individual's credit cart you should streamline the checkout - Payment process so that people only get billed for what they actually owe you. The $$ amount getting credited back to an individuals' account is usually an unclear inconvenience - causing confusion. Just charge the person the actual amount when they return the equipment.

Liza M.
Clasificación:

El cliente no dejó un comentario.

Mark C.
Clasificación:

El cliente no dejó un comentario.

Daryl F.
Clasificación:

El cliente no dejó un comentario.

Richard M.
Clasificación:

El cliente no dejó un comentario.

Robert P.
Clasificación:

Very little, Dover is always my go-to location. They are always welcoming walk-in reservations, always have equipment that I need, always helpful & friendly. Lots of other local stores need to learn from Tom & his crew.

Samantha G.
Clasificación:

The parking lot & store seemed cluttered & difficult to navigate.

Judy N.
Clasificación:

El cliente no dejó un comentario.

Lyndsey S.
Clasificación:

El cliente no dejó un comentario.

Robert G.
Clasificación:

I need someone from uhaul to call me immediately please. 603.395.7124

Jimmy C.
Clasificación:

El cliente no dejó un comentario.

James C.
Clasificación:

El cliente no dejó un comentario.

Myron C.
Clasificación:

Excellent service staff and equipment

THOMAS K.
Clasificación:

El cliente no dejó un comentario.

Robert E.
Clasificación:

El cliente no dejó un comentario.

Daniel P.
Clasificación:

Many repeat visits, all smooth and positive!

Clint B.
Clasificación:

El cliente no dejó un comentario.

Roger G.
Clasificación:

El cliente no dejó un comentario.

Jesse G.
Clasificación:

El cliente no dejó un comentario.

Carl C.
Clasificación:

El cliente no dejó un comentario.

rick L.
Clasificación:

El cliente no dejó un comentario.

Merlin C.
Clasificación:

El cliente no dejó un comentario.

Blake S.
Clasificación:

very efficient operation

Jon Paul G.
Clasificación:

Nothing. Central Ave in Dover is professional and courteous in renting clean rentals. Thanks!

William N.
Clasificación:

The online UHAUL app is a bit confusing and slow....this is a corporate comment...has nothing to do with the Dover NH UHAUL location - they were terrific and I highly recommend them.

Cathy C.
Clasificación:

We were not merely satisfied, we were ecstatic to find how easy the process was, how smooth reserving, picking up and returning....and navigating-- the pristine clean truck was! But above all that, it was the exemplary customer service--Tom of Dover was truly exceptional esp since we were new to this whole process and he calmed every jitter and went over and above answering questions, calls and giving us a beyond fair, truly a deal that eased quite a burden. The rental was not merely for a vehicle, it was a life event that for my family meant the world--and gave a mother and daughter the ability to move into a new home together after many years apart. Tom's part in this, a gentleman we were just fortunate enough to find through the internet and great reviews, is a business man with heart --THANK YOU to U-HAUL and thank you to Tom!

Myron C.
Clasificación:

I have rented from this location before and always had great experiences this one wasn't. The clerk was less than polite and the truck received was worn out. The drivers door didn't shut properly, the shift lever didn't work properly though functional and the transmission sounded not good.

Richard W.
Clasificación:

Your employee should be wearing a mask. It's a PANDEMIC!!!

Tanya S.
Clasificación:

I was pretty shocked that the cost to rent this 10' truck was FOUR HUNDRED DOLLARS!!!! I picked it up at 10am, traveled about 48 miles, returned at 3pm AND had to fill the truck to full.

Myleta E.
Clasificación:

El cliente no dejó un comentario.

Craig F.
Clasificación:

The truck was ready when promised. The gentleman behind the counter could not have been more professional, helpful or friendlier. Everything went smoothly and quickly. Perfect experience!

raymond L.
Clasificación:

El cliente no dejó un comentario.

Bradford M.
Clasificación:

Efficient fast friendly service. Pick up and drop off went very smoothly. I'd rent from here again.

Stephen S.
Clasificación:

El cliente no dejó un comentario.

Duane T.
Clasificación:

Tom was great. Fast and efficient.

Michael K.
Clasificación:

All 3 associates I spoke with at the Central Ave location were awesome. Great Customer Service.

Tressa Renee R.
Clasificación:

El cliente no dejó un comentario.

Robert E.
Clasificación:

Clean the cargo area of the vehicle better. The one I received was unacceptably dirty in the back, and the floor had to be lined with plastic to prevent moved items from getting dirty.

Jeffrey R.
Clasificación:

Replace wiper blades!

Norman H.
Clasificación:

Customer service was great. Very helpful and knowledgeable.

Alan G.
Clasificación:

El cliente no dejó un comentario.

Virginia C.
Clasificación:

El cliente no dejó un comentario.

Tony P.
Clasificación:

Better call center

Gerardus V.
Clasificación:

Easier to use website, check if equipment with employee before taking it, and when returning it.

EDWIN C.
Clasificación:

Very helpful friendly

Jason S.
Clasificación:

El cliente no dejó un comentario.

Howard H.
Clasificación:

El cliente no dejó un comentario.

Jonathan W.
Clasificación:

El cliente no dejó un comentario.

Charles A.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

El cliente no dejó un comentario.

JACLYNN A K.
Clasificación:

El cliente no dejó un comentario.

James C.
Clasificación:

El cliente no dejó un comentario.

Hilton K.
Clasificación:

Great people working there

Jenifer F.
Clasificación:

El cliente no dejó un comentario.

Richard M.
Clasificación:

El cliente no dejó un comentario.

Michael K.
Clasificación:

Super helpful service for me with a last minute weekend rental. I believe the gentleman I worked with was the manager and he came up with a solution for truck availability that not only met my needs but also saved me money. Great experience.

Devon C.
Clasificación:

None of the employees were wearing masks.

Todd D.
Clasificación:

El cliente no dejó un comentario.

Michael D.
Clasificación:

Online experience was a nightmare. Thankfully Tom and Sam at the Central Ave location were extremely helpful! They are a great team and I would recommend anyone needing a uhaul to give them a visit.

Robert S.
Clasificación:

Your customer service sucks...., hours waitIng on the phone to receive an actual estimate which for some stupid reason can't be done.

George F.
Clasificación:

There were three employees in a small location. None of the employees wear masks. It's horrible and unsafe I took photos.

David C.
Clasificación:

El cliente no dejó un comentario.

Meghan F.
Clasificación:

El cliente no dejó un comentario.

Martin E.
Clasificación:

The manager was extremely rude to my friend, who is a person of color. You should probably consider not putting people in charge who are overtly racist. The young lady who checked us in was great.

SHAWN K.
Clasificación:

El cliente no dejó un comentario.

Katrina G.
Clasificación:

Not make it so you have to pay a $102.00 hold and then have to pay another $111.00 totally in over $200.00 & not refund the first $102.00 first and have to wait for that money back for over a week.

Janet D.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

El cliente no dejó un comentario.

Charles D.
Clasificación:

Have used the Central Ave , Dover Nh UHaul many times... they are accommodating, , fast, personable and have never let me Down! They are the best around!!!

Andrew L.
Clasificación:

El cliente no dejó un comentario.

Todd D.
Clasificación:

El cliente no dejó un comentario.

David H.
Clasificación:

El cliente no dejó un comentario.

Jesse B.
Clasificación:

El cliente no dejó un comentario.

Sam R.
Clasificación:

I checked No on the second question because the truck smelled like smoke.

richard M.
Clasificación:

El cliente no dejó un comentario.

melisa C.
Clasificación:

El cliente no dejó un comentario.

James F.
Clasificación:

This was a good experience. They had trouble with the computer with the payment process and had to completely redo the payment process. Technology was at fault and not the employees. They were accommodating and helpful.

bob M.
Clasificación:

El cliente no dejó un comentario.

jason D.
Clasificación:

El cliente no dejó un comentario.

Jereme P.
Clasificación:

Impressive streamline system in action at this location. No time wasted. “We'll be back!”

Janet P.
Clasificación:

New employee did very well

Daniel Day B.
Clasificación:

I know space is limited there, but it was tough getting in the truck and backing it out with the other trucks so close. Couldn't use mirrors as they had to be folded in or they would have hit.

No se han enviado comentarios para esta ubicación.

Volver
arriba