Comentarios del cliente para U-Haul at Central Ave

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul at Central Ave

Grado total:

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Terry B.
Grado:

El cliente no dejó un comentario.

Todd W.
Grado:

Excellent service with a smile

Tracy T.
Grado:

Online pick up was a little confusing, but now that I've done it, I'll do it again

chris M.
Grado:

El cliente no dejó un comentario.

Todd G.
Grado:

The crew was awesome and great during the virus.

Richard T.
Grado:

El cliente no dejó un comentario.

Christina R.
Grado:

Always a joy to see Tom! So helpful and kind

Jereme P.
Grado:

El cliente no dejó un comentario.

Randall M.
Grado:

El cliente no dejó un comentario.

Chris D.
Grado:

El cliente no dejó un comentario.

John S.
Grado:

Tom is always a good guy to deal with.

David S.
Grado:

Did not like the return self check-in vs. $20 charge for assistance. Not complaining about ease of using website, just hadn’t planned on the time it took to do all the steps.

Darryl C.
Grado:

El cliente no dejó un comentario.

Alan H.
Grado:

El cliente no dejó un comentario.

Jonathon L.
Grado:

El cliente no dejó un comentario.

magie D.
Grado:

Keep up the good work!!

Russell J.
Grado:

El cliente no dejó un comentario.

Edward S.
Grado:

When returning the trailer, I explained how it had broken down and there was no roadside assistance from U-Haul (where it broke down) so I had to fix it myself and limp home at 45 MPH. The woman offered no apology, explanation or sympathy. She also didn't offer a refund but she did manage to charge me for an extra day for returning it late!

Jaclynn K.
Grado:

I rented a truck on 03/19 with a reservation and a caravan on 03/22 without. Both times they were so great!!! I couldn't be happier!!

Melissa C.
Grado:

El cliente no dejó un comentario.

Clyde N.
Grado:

El cliente no dejó un comentario.

Ann S.
Grado:

I was very happy with the customer service I received from Tom, as always!

Jereme P.
Grado:

Was greeted with Tom with open arms, about ten feet away

Douglas T.
Grado:

Just keep doing what you're doing. Very friendly and helpful.

Scott C.
Grado:

The manager is awesome!

terrance N.
Grado:

Excellent local business.

MONA S.
Grado:

El cliente no dejó un comentario.

Douglas T.
Grado:

Very helpful and friendly people. Will use again, for sure.

Scott C.
Grado:

El cliente no dejó un comentario.

Shawn C.
Grado:

El cliente no dejó un comentario.

Gerard L.
Grado:

El cliente no dejó un comentario.

Joseph M.
Grado:

El cliente no dejó un comentario.

Timothy L.
Grado:

Great experience as always. The gentleman who helped me out was very friendly and helpful.

Bernard M.
Grado:

Easy drop off

Pat C.
Grado:

employee was very polite and knew what he was doing

Shawn H.
Grado:

All aspects of this experience were exceptional including scheduling, pick up and drop off. Extremely easy process.

Michelle Z.
Grado:

Your rental policy

Peter H.
Grado:

The best of the best. Very professional very clean appreciate your business The best of the best. Very professional very clean appreciate your business

Robert K.
Grado:

El cliente no dejó un comentario.

Jim H.
Grado:

Friendly, helpful staff.

Mike V.
Grado:

El cliente no dejó un comentario.

Scott C.
Grado:

El cliente no dejó un comentario.

Merritt C.
Grado:

I am on a roll. U-haul helped make it happen, no problems ,smooth, nice people, thankyou kindly!!

Richard B.
Grado:

not very friendly when dropping off as he did not like the spot i parked in to return the trailer and said i should have stopped at the sign that was not very noticeable when pulling up and not hitting stuff in the driveway that was not plowed very well

Mark B.
Grado:

El cliente no dejó un comentario.

Richard B.
Grado:

El cliente no dejó un comentario.

Patrick H.
Grado:

El cliente no dejó un comentario.

Barbara F.
Grado:

El cliente no dejó un comentario.

josh G.
Grado:

El cliente no dejó un comentario.

James M.
Grado:

On the document provided for the Pricing it would be helpful to have a break down or line item explanation of costs. The price is very reasonable. The overall experience was great.

Thomas E.
Grado:

El cliente no dejó un comentario.

Douglas M.
Grado:

El cliente no dejó un comentario.

Catherine K.
Grado:

El cliente no dejó un comentario.

Jennifer S.
Grado:

El cliente no dejó un comentario.

Howard R.
Grado:

The manager is excellent—makes you feel welcomed.

Keith R.
Grado:

Not alot of employee enthusiasm

ARTHUR M.
Grado:

El cliente no dejó un comentario.

Erin A.
Grado:

El cliente no dejó un comentario.

Peter P.
Grado:

El cliente no dejó un comentario.

Russell G.
Grado:

Best customer service guy I’ve ever had at a rental place. 9-5 guy on Tuesday 1/28/20. A customer service genius.

Gina C.
Grado:

El cliente no dejó un comentario.

Sandra J.
Grado:

El cliente no dejó un comentario.

Brandon E.
Grado:

I arrived the morning after a snow storm and they were actively moving trucks around and plowing, but were able to get me into the truck I needed like it was any other morning. Quick and easy, with friendly staff.

Doug S.
Grado:

This store is spotless and very neat and organized. Tom does an amazing job and is a valuable employee.

Caroline L.
Grado:

El cliente no dejó un comentario.

Jeannine B.
Grado:

The gentlemen who took care of me was so nice and helpful. Cannot thank him enough

Hilltop C.
Grado:

El cliente no dejó un comentario.

Robert P.
Grado:

Clone Tom!!

Benjamin J.
Grado:

El cliente no dejó un comentario.

Jamie J.
Grado:

El cliente no dejó un comentario.

Matthew E.
Grado:

El cliente no dejó un comentario.

Andrew S.
Grado:

Dropped off the U-haul with 1/4 tank of gas and still got charged. Got charged for cleaning even thought the hair and dog slobber on the passenger window wasn’t from me.

Albert B.
Grado:

El cliente no dejó un comentario.

Jeremy S.
Grado:

Had an issue with billing. Was billed for 2 days of use even after I returned it on time. Was able to get it fixed quickly and professionally. Thank you guys. Sorry for the hassel.

joe A.
Grado:

This location is convenient for me so I have to use it. One of the employees is great, unfortunately I don’t know his name. I’m lucky when he’s there. The rest of the help is fair at best. They get the job done, but not like the African American gentleman. He’s the best at that location. Thanks, Joe

BOB D.
Grado:

Attendant Was excellent

Caroline L.
Grado:

El cliente no dejó un comentario.

Elizabeth L.
Grado:

The young lady that works there Saturday mornings was rude and not helpful at all she was cold she acted like she hated her job she’s not good with people at all. So I left and then when I went back in a gentleman help me he was helpful. However you advertise a low price but the outcome was not a low price very unhappy with hidden fees

Robert D.
Grado:

easy, friendly, efficient service

Oliver D.
Grado:

El cliente no dejó un comentario.

Henry K.
Grado:

Great service and equipment. Recommend highly!!!

Andrzej K.
Grado:

El cliente no dejó un comentario.

Robert Scott Y.
Grado:

The central scheduling people were great. Called with a better rate unexpectedly

Justin K.
Grado:

El cliente no dejó un comentario.

Jody P.
Grado:

El cliente no dejó un comentario.

Peter G.
Grado:

Outstanding customer service.

Cherie L.
Grado:

Very nice people when I picked up the truck. Today Sunday returned truck very unfriendly lady. She should learn how to deal with costumes. She is in the wrong job.

HENRY K.
Grado:

The girl at the desk was totally helpful, she knew her job very well!!! She helped from start to finish, the drop off was magic, stop the vehicle, someone checked it and off I went! Great dealer, highly recommend, A+++ Thank you, HK

Mark L.
Grado:

El cliente no dejó un comentario.

Braulio P.
Grado:

El cliente no dejó un comentario.

John S.
Grado:

El cliente no dejó un comentario.

Kevin M.
Grado:

Tom is great. Always friendly and knowledgeable.

Duke M.
Grado:

Called customer care to extend twice. First person said I need to be transferred to another department. I said I can’t stay on the phone. She said if I don’t the vehicle will be called in as stolen. I said I have rented so many times and never have I been told this.

Sean K.
Grado:

El cliente no dejó un comentario.

Christopher G.
Grado:

El cliente no dejó un comentario.

Matthew C.
Grado:

Trailer could use a wash, The sales rep was very helpful. Much better than the rep on the 1-800 go haul. Get some more car dollies/ trailers, sad I needed to drive 25 minutes to find one.

Adam K.
Grado:

El cliente no dejó un comentario.

Riza A.
Grado:

El cliente no dejó un comentario.

Brandon D.
Grado:

Rental Attendant was very friendly and It was a very good experience.

Robert P.
Grado:

As always, it's a pleasure dealing with Tom at this location. Good personality, working relationship, & jokes!! If only other area locations could learn customer service skills from him...... I look forward to working with Tom again with my next trailer rental.

No reviews have been submitted for this location.

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