Customer Reviews for U-Haul at Beach Blvd

9,260 reviews

19261 Beach Bl   Huntington Beach, CA 92648
(On Beach Blvd Between Yorktown and Garfield)

(714) 960-2414

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(714) 960-2414

19261 Beach Bl
Huntington Beach, CA 92648
(On Beach Blvd Between Yorktown and Garfield)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JEFFREY T. 
Rating:
5.0

None: Fast easy pickup and drop-off.

LONNIE R. 
Rating:
5.0

Service was great.. no hassle.

VINCE V. 
Rating:
5.0

Customer did not leave a comment.

FELIPE D. 
Rating:
2.0

I received a truck that had errors with the gas, when I called customer service for help they advised that the truck shouldn't have been rented out and it wasn't safe for me to be driving. I'd really like a refund for this experience

Danielle P. 
Rating:
5.0

quicker checkout tried app to check-in and didn't work

DERRICK S. 
Rating:
5.0

Used this location for over 10 years.

SHARON M. 
Rating:
5.0

Good

TRUNG L. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS H. 
Rating:
5.0

Very good service

NA L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
4.0

Robert was great! Very helpful and personable

ADRIENNE J. 
Rating:
5.0

Customer did not leave a comment.

Ola M. 
Rating:
5.0

Great, friendly and helpful service. Wonderful staff!

Duff H. 
Rating:
5.0

I appreciated everyone professionalism.

VERONICA M. 
Rating:
5.0

Great team, thanks UHaul

DANIEL H. 
Rating:
5.0

Excellent service once again!! Thank you

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

AARON G. 
Rating:
5.0

Trailer was old, but still functional

DOUGLAS H. 
Rating:
5.0

Great experience. Fast, easy, professional! TS

TIMOTHY S. 
Rating:
3.0

No one was wearing a mask, no social distancing, no apparent Covid protocols at all.

Peter B. 
Rating:
4.0

Customer did not leave a comment.

CHELSEA S. 
Rating:
3.0

Customer did not leave a comment.

NEOKLIS Z. 
Rating:
5.0

Customer did not leave a comment.

Danh P. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

I reserved at one location and they switched me to another location without notice. I found out when I called to ask about an earlier pickup. Had I not called I would have gone ro the wrong (original) pickup location

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

VITALII S. 
Rating:
5.0

Customer did not leave a comment.

KAREN O. 
Rating:
5.0

Great spirit from the employees. Very customer focused!!

KENNETH F. 
Rating:
4.0

Customer did not leave a comment.

RUSTY L. 
Rating:
5.0

Simple and effortless process. Easy to rent and return !

Tassia T. 
Rating:
5.0

Customer did not leave a comment.

GARY J. 
Rating:
5.0

Customer did not leave a comment.

VINCENT T. 
Rating:
1.0

I was asked how many miles I would use the vehicle and stated 50. The charge was $95 dollars. I received the bill for $183. Never again it's a complete scam. Terrible

DAVID D. 
Rating:
5.0

Jimmy gave us 5 star customer service and was incredibly helpful!

CHRISTOPHER W. 
Rating:
5.0

Everything went smooth and they were very helpful.

Donna D. 
Rating:
5.0

The guys there...especially JR were very helpful and courteous...

Timothy V. 
Rating:
5.0

Great customer service.

PATRICK A. 
Rating:
5.0

Customer did not leave a comment.

JOAN DENISE H. 
Rating:
5.0

Customer did not leave a comment.

GUILLERMINA S. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN M. 
Rating:
5.0

Offer AAA or senior discounts.

LUCY C. 
Rating:
4.0

Customer did not leave a comment.

BOB N. 
Rating:
4.0

great crew

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

ARMEN B. 
Rating:
5.0

Excellent equipment, fine service.

Kenneth N. 
Rating:
1.0

Customer did not leave a comment.

Alexander M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS T. 
Rating:
5.0

Nothing.

VINA C. 
Rating:
5.0

Everything was great

CHRISTINE B. 
Rating:
5.0

Customer did not leave a comment.

JAIME C. 
Rating:
5.0

Customer did not leave a comment.

OLIVIA V. 
Rating:
5.0

Customer did not leave a comment.

EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

DONALD R. 
Rating:
5.0

I loved driving the GMC cargo van. It handled like a car!

Susan S. 
Rating:
5.0

Customer did not leave a comment.

ARIEL N. 
Rating:
5.0

Customer did not leave a comment.

arthur G. 
Rating:
3.0

the left passenger mirror was broken I almost had a few accidents because you cant see, why was this not checked before letting any one drive it. The 24/7 app not working late at night as well.

Rose A. 
Rating:
5.0

Service was great too. Very helpful and friendly.

Trinon C. 
Rating:
2.0

The person who helped me at the pick up location was supposed to increase the mileage for my trip and said she took care of it but didn't .then I called to ask for it to be corrected and was on hold for 90 minutes. The lady was helpful but could only give me half of the extra miles that were promised to me. Customer service needs a major upgrade.

Brian L. 
Rating:
5.0

All employees were friendly, helpful and professional. Their help made for a great experience.

SETH C. 
Rating:
5.0

Returned truck- no issues

KEITH W. 
Rating:
5.0

Best staff. Very friendly and helpful. Wouldn't go anywhere else. Moving sucks and they made it a lot easier. 5+ rating

Carol C. 
Rating:
4.0

Customer did not leave a comment.

FRANCES F. 
Rating:
5.0

A little confusion @ after hours return (8 PM) but put keys in slot & had final bill by email next morning.

JAMES M. 
Rating:
4.0

I tried to use the self-check-in process through my Uhaul account, but it didn't work. I was using my phone, and it seemed like there must be a pop-up that wasn't loading. I had to do it in person instead.

MELANIEJOY M. 
Rating:
5.0

Customer did not leave a comment.

Trent M. 
Rating:
5.0

Customer did not leave a comment.

KELTON R. 
Rating:
5.0

Uhaul was also extremely helpful when we discovered, after renting the first truck, that we needed a larger truck with a ramp. Time was of the essence, and the Uhaul person graciously and quickly changed us to the larger truck. It was a lifesaver!

GREGORY N. 
Rating:
1.0

I booked a reservation for a 26 ft truck a week in advance. I hired a moving crew on the morning of reservation I was told truck was unavailable unfortunately your company cost my hundreds of labor costs in a nutshell I was given the excuse my truck was not returned on time although my contact felt bad he explained to me this type of incident happens all the time just not acceptable thank you for reading my rebuttal I'm sure I will not receive a call or apology

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Thank You!!!! Great customer service!!!

GEORGINA C. 
Rating:
4.0

Customer did not leave a comment.

DARRYL S. 
Rating:
5.0

All good!

PATRICK M. 
Rating:
5.0

Was quoted a rate and agreed to it, the rate was then vastly different when we arrived to pick up the van. The company made no effort to solve the problem.

SHERRI S. 
Rating:
4.0

Customer did not leave a comment.

Rochelle R. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE C. 
Rating:
5.0

Customer did not leave a comment.

MIKO V. 
Rating:
3.0

Very unhappy that the employee used his personal phone to scan and photograph my drivers license and Visa. He now has my personal info on his phone. When I questioned him he said it was because it was too much work to go find the uhaul scanner.

DAVID W. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

ADAM P. 
Rating:
5.0

Use this location multiple times a year. They always do a great job. Prefer this location to others in the area even though it is a little farther.

PHILLIS L. 
Rating:
5.0

Customer did not leave a comment.

PATRICK Z. 
Rating:
4.0

Customer did not leave a comment.

GARY T. 
Rating:
5.0

Chris runs probably the best Uhaul location in Orange County! Staff is always knowledgeable and helpful! Thanks again Chris!

AARON G. 
Rating:
5.0

Customer did not leave a comment.

ROBERTA H. 
Rating:
5.0

Customer did not leave a comment.

NAVDEEP C. 
Rating:
3.0

Customer service is anything but

Michael D. 
Rating:
5.0

Customer did not leave a comment.

PAMELA F. 
Rating:
5.0

Customer did not leave a comment.

VALRII U. 
Rating:
5.0

Customer did not leave a comment.

TRACY C. 
Rating:
5.0

Customer did not leave a comment.

JOHN V. 
Rating:
5.0

Customer did not leave a comment.

ANDERSON G. 
Rating:
5.0

I have rented from this Uhaul location quite a few times and they are awesome! I am always in and out quickly, which is much needed when getting ready for a move or being totally exhausted from completing a move, and the guys are so personable, helpful and friendly. I won't rent anywhere else.

Jessica C. 
Rating:
5.0

All of the employees here were really great - true pros!

SCOTT K. 
Rating:
5.0

I have used the location multiple times over the years to move my kids in and out of college & apartments. Everyone is friendly and helpful. I never have to wait for pick up or drop off. Thank you for having such great customer service.

DAREN M. 
Rating:
5.0

great friendly people

KENNETH S. 
Rating:
5.0

Customer did not leave a comment.

ALLEN A. 
Rating:
5.0

Had a little trouble en route because one of the car tire slings came off, but easily fixed at rest stop. After that, no issues! Great trip!

SARAH E. 
No reviews have been submitted for this location.

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