Customer Reviews for U-Haul at Barksdale

2,691 comentarios

3100 Barksdale Blvd   Bossier City, LA 71112
(S Of Shrvprt Brksdl Brdg)

(318) 746-2120

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(318) 746-2120

3100 Barksdale Blvd
Bossier City, LA 71112
(S Of Shrvprt Brksdl Brdg)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The strap was frayed so I had to cut the frayed part off so it could fit into the buckle.

Sarah S. 
Clasificación:
5.0

Everything is perfect

JOSE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON B. 
Clasificación:
5.0

The station personnel were excellent. Got me in and out pretty fast.

Ronald L. 
Clasificación:
3.0

El cliente no dejó un comentario.

HUNTER E. 
Clasificación:
3.0

The Uhaul I rented the gas was not correct. The requested pick location and the drop of location was not fulfilled. The only positive the uhaul in good condition and was not a rough drive.

Jonathon H. 
Clasificación:
1.0

El cliente no dejó un comentario.

john T. 
Clasificación:
3.0

The GM of location was friendly, knowledgeable, and very helpful. He was only one person - when computer had glitches (happened both times I went in it backed things up). I rented 6x12 trailer to test drive before upcoming 15hr road trip moving from LA to FL - the condition of the trailer was unsettling- tires balding, dents on both sides, and rusty. I realize these vehicles get a lot of use but tires should at least look road worthy. It is not cheap to rent them so feeling safe on the road should be part of the transaction.

Jill M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SARAH S. 
Clasificación:
5.0

Check- in was smooth, super friendly staff - always willing to answer any of my questions. I will only use Uhaul for any of my future moves. Great experience, Thank you

Nadine M. 
Clasificación:
1.0

It was the worst experience I've ever had made reservations the truck wasn't there ended up having to drive an additional hour and a half to pick up a truck an hour and a half back to my location and then all of the way to Magnolia Texas. Medical and then they screwed it up saying that I had to take it back to Shreveport Louisiana I stayed on the phone all day just to get them to fix it to where that I can drop it off here at my destination. That's how it was booked I have no idea how it got screwed up. I called the 1-800 U-Haul told me it would be about 15 minutes for me to hold they said that they would give me a call back and I got a call back maybe 6 hours later after I had already straightened it out calling the Shreveport hub of the U-Haul the service absolutely sucked

Pamela S. 
Clasificación:
5.0

The card reader did not work, which meant checkout to longer than it should have. The gentleman helping us was more than knowledgeable on what to do, but checkout could have been much quicker with a working card reader.

Keysha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marti P. 
Clasificación:
1.0

Went to pick up Maggie Hall the lady was so nasty and rude I have never been talked to like that before I would never rent a U-Haul from U-Haul ever again.

Russell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank K. 
Clasificación:
3.0

Front left tie down ring was stretched out. Had to get “creative” on securing piano to back rings.

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe P. 
Clasificación:
5.0

Nothing don't fix what's not broken

Charles K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kirk G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mari B. 
Clasificación:
2.0

There appears to be only one person working at a time, though there may seem to be two or three workers. The other workers seem to only perform tasks specifically assigned by the lead worker -- including failing to greet arriving customers.

KENNETH M. 
Clasificación:
5.0

Service was excellent!

RONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina M. 
Clasificación:
5.0

Excellent location. Great staff (most of them)

Jason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ruby C. 
Clasificación:
5.0

Fast and easy. The owner knew his stuff and got us checked in quickly.

Michael C. 
Clasificación:
3.0

I couldnt even check the truck in last night even tho i was back before 10pm. I came back at 951pm. I tried but it wouldnt go past your location on the site. Then they charge me and extra 20dollars. I came back early so i wouldnt get charged the extra

Laquesha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Osamah A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tranika K. 
Clasificación:
5.0

Everything was great!!

Susan B. 
Clasificación:
2.0

The customer service was not good. We were warned that the battery in the truck was low and to rev the engine to keep it charged. When we returned the truck we were made to wait and the rep had a bad attitude.

John P. 
Clasificación:
5.0

Polite and extremely friendly. Super helpful and kind. Loves this person and will return for any other needs !

Marjorie C. 
Clasificación:
5.0

U Haul met my expectations.

Refus C. 
Clasificación:
5.0

Keep doing what you guys are doing...Richard is the best...thanks slot cant wait to do further business.

Timeka W. 
Clasificación:
4.0

Nothing really, experience was top notch.

Eric A. 
Clasificación:
1.0

Person at check out counter showed no concern on waiting on me. I was the only customer there and he was more concerned with putting a tag around his neck and fixing his collar. Watched me enter the building and he walked to back room . Waited over 10 min before he came back out. Over all experience very poor at check out. Told me to drive around to pick up trailer. The trailer he pointed out the wiring was all cut and hanging. Took another trailer it was fine. At check in I was greeted by a very nice guy and very personable. What a huge difference. The check in didn't match up as the person in Shreveport didn't correct any of the info on the trailer I actually took. Check in was awesome and pick up was HORRIBLE took over 45 min . Very disfunctional person

Thomas R. 
Clasificación:
5.0

Had to return the initial closed trailer due to issues with one of the tires.....second trailer was perfect.

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shikira S. 
Clasificación:
5.0

Always great customer service. Just too many customers to service members. Except today. No line

Gomez J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rangel M. 
Clasificación:
5.0

Great employees at 3100 Barksdale Blvd! Professional, helpful, genuinely nice guys!

Stephanie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miranda D. 
Clasificación:
3.0

Workers are great but there's only one person all the time. This store is too active for such work conditions. More than three customers left because of it. Plus my rental was wrong. I got charged for two and was only giving one.

Gomez J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

NORMAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob G. 
Clasificación:
4.0

I cannot think of any improvements to this store and the staff.

jimmy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
5.0

Fantastic service. This is the second time I've returned a rental here and have been impressed each time.

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lexia M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
1.0

I have been trying to call customer service since Friday to complain about the service I received from UHaul. I will NEVER USE UHAUL AGAIN. The manager at the location did not have the truck I requested. I compromised and accepted a smaller truck. Then, I requested a drop off truck when I called to change my initial service request. They did not have note of it. So I spent an extra $300 I did not have to bring back a truck, which my 60 year old mother had to end up doing because of the store managers rude and confrontational demeanor. If we did not have movers planned, we would have walked out. He got our order wrong and had the audacity to charge us nearly $300 more to bring back the truck 2 1/2 hours. The worst service ever and we (and our friends and family) will never again use. I will be making a more detailed BBB complaint and write a more formal letter of complaint

Sylvia G. 
Clasificación:
5.0

Nothing- everything was GREAT!

Tamara C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
3.0

The operator was smoking a nasty cigar when I dropped off. Gross.

Benjamin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darrick R. 
Clasificación:
5.0

Same day rental. Equipment was clean and available. Store was well stocked and well staffed. Was very happy with my entire encounter.

Carl B. 
Clasificación:
3.0

Could not use 24hr return online. There was a glitch that would not let me put the initial mileage in. It took 1hr and 45 minutes before I finally got a representative on the line to verify my return. And it still doesn't reflect me turning the truck in the same day.

Kimberly G. 
Clasificación:
2.0

Since I had to go to 3 different locations to pick up the things I needed I had 3 different orders. When I arrived at the turn in location I was told he could take the truck and the pads but I had to return the dolly down the road about 1/2 a mile because he couldn't accept it there? Why not? He didn't know what to do for me so I had him cancel the return and I took it down to the other location U-Haul at Barksdale and returned everything. The person running this ace was so understanding and professional. He listened and was able to take care or everything. Very professional. I only wish my pickup and 1st return location i tried were this helpful. He should be a double bonus!

JOHN L. 
Clasificación:
1.0

Truck and equipment were not promised, reservation was past requested time, and tried to charge me more for a different truck because what I reserved was not available. Then refused $50 promise back amount.

Alissa B. 
Clasificación:
4.0

Please make sure trucks are available if one U-Haul is requesting a truck because they don't have one for customer for whatever reason. Payment should be discussed with customer afterwards for drop off. Too many problems with taking money for nothing.

Celia W. 
Clasificación:
2.0

I scheduled my pickup at a closer location via mobile check in. My location and check in was changed, and I was not notified by U-Haul of these changes. When I spoke to the representative, he said "we were busy yesterday". Poor customer service, zero communication regarding changes. I had to drive further, making me have to pay more for miles. Not a happy camper.

REBECCA B. 
Clasificación:
4.0

Hire more people with that location as you have nobody to help nobody and you got to stand around and wait for someone so I would not go back to that location

Michael A. 
Clasificación:
5.0

Thank you for everything

Terry P. 
Clasificación:
3.0

Was good.

Steven B. 
Clasificación:
5.0

Everything went great ! I rented a motorcycle trailer, did over 600 miles round trip with my Harley on the trailer! Not one issue with the trailer!

James G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Yani G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
2.0

Despite the location being open and staff avai, don't expect any help with any of the rental process

Raymond W. 
Clasificación:
5.0

El cliente no dejó un comentario.

amy R. 
Clasificación:
5.0

This is the second time I've used this facility. Staff is very professional and helpful.

Joseph M. 
Clasificación:
5.0

Nothing.

Chadwick G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Breuna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Austin S. 
Clasificación:
5.0

Return was super easy and customer service was incredible. Great location.

THOMAS M. 
No se han enviado comentarios para esta ubicación.

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