Customer Reviews for U-Haul at Atlantic Ave

2,652 reviews

7842 Atlantic Av   Cudahy, CA 90201
(Between Firestone & Florence, Limited Parking available while on site )

(323) 771-9339

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(323) 771-9339

7842 Atlantic Av
Cudahy, CA 90201
(Between Firestone & Florence, Limited Parking available while on site )

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ramon de la cruz 
Rating:
5.0

Customer did not leave a comment.

Yolanda Aviles 
Rating:
5.0

Customer did not leave a comment.

Andre McCoy 
Rating:
5.0

Customer did not leave a comment.

JOSE Alonso FLETESBERNAL 
Rating:
3.0

Customer did not leave a comment.

Lorri Carmouche 
Rating:
1.0

Front desk girl is rude and has no approachable desire. Made me feel like I was disturbing her by being there . Last week I had the same experience with a different girl. Desk management is not the best.The morning outside crew and evening are great.

Pilar Martinez 
Rating:
4.0

Let people know ahead of time of ridiculous hidden fees before they spend the last of their money using uhaul because they got evicted

alfred cubias 
Rating:
5.0

Customer did not leave a comment.

keith davis 
Rating:
5.0

Customer did not leave a comment.

ELIA CUADRA 
Rating:
5.0

Hablar más en Español

jose Ayon vargas 
Rating:
3.0

I would recommend for the front desk person to Be more friendly/approachable. She/he gave me the energy as if I was inconvenient being there. Other than that everything was perfect.

Pilar Martinez 
Rating:
5.0

Excelent.. customer service

Josue Quijada 
Rating:
5.0

Customer did not leave a comment.

Carlos Perez 
Rating:
5.0

Nothing, staff went above and beyond!

Alfred Cubias 
Rating:
5.0

Thank you your service was excellent everything was amazing

Maria Santiagomartinez 
Rating:
5.0

Customer did not leave a comment.

Jose Aceves 
Rating:
5.0

Rene did an exemplary job in my opinion. He satisfied my needs 100%. The vehicle he recommended filled my need to the tea. From a price point of view as well as the accommodations of the vehicle that he suggested.

Victor Caballeroparada 
Rating:
5.0

Customer did not leave a comment.

RUBEN JR GARCIA 
Rating:
5.0

exactly service and very nice staff Thanks

Delia Serrano 
Rating:
5.0

Customer did not leave a comment.

Edwin Gonzalez 
Rating:
4.0

Lower your price, $68.00 for 50 miles is ridiculous

Jerry Barker 
Rating:
5.0

Customer did not leave a comment.

eddie ramirez 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER GUZMAN 
Rating:
5.0

Customer did not leave a comment.

WALTER PEREZCALDERON 
Rating:
4.0

The trailer I rent. Was broken every time I use the break the trailer jumó many times the unit looks like the fix it with fire May be that broken the. Breaks

Jorge Cabrera 
Rating:
5.0

Customer did not leave a comment.

Diego Rivera 
Rating:
5.0

Have more personel to speed up process in returning a van I had to wait about 20 min

Maria Hernandez 
Rating:
5.0

Su oersonal de excelencia

Amado Rodriguezgomez 
Rating:
3.0

Customer did not leave a comment.

Monica Sanchez 
Rating:
5.0

Customer did not leave a comment.

juan rubio 
Rating:
5.0

GREAT SERVICE!!!

Jonathan Arroyo 
Rating:
1.0

Customer did not leave a comment.

juana soto 
Rating:
4.0

Nothing comes to mind at the moment. But I'll definitely use your services again.

Angel Hernandez 
Rating:
5.0

Customer did not leave a comment.

Luis Deniz 
Rating:
5.0

Great service , reception and person at receiving when done. Clean place accessible. Had a change of schedule last night sent a message on app all worked out they had the schedule changed . Continuous customer be back soon. Truck was new all working . Trailer was hooked up set to go after paperwork. One note about the trailer was older but good working order besides one side light was replaced but faulty disconnected appeared disconnected. Not a rear bit side light not affecting as I drive in daylight .

Antonio Martinez 
Rating:
5.0

Goodservice and professional 👌 happy

Manuel Motta 
Rating:
5.0

Customer did not leave a comment.

Kachina Seltzer 
Rating:
4.0

The truck had old chicken nuggets in it and a hole in the storage area

Jerry Barker 
Rating:
2.0

Next time, don't tell me I can return the equipment at any time and then call me the day of to return it in one hour at 730am

Jesus Lopez 
Rating:
5.0

Customer did not leave a comment.

Perlita Perez 
Rating:
5.0

The lady that helped me was attentive and polite. She explained everything concisely. Everything went well. And the young lady that received the truck the following day was also very nice!

JAIME GUTIERREZ 
Rating:
5.0

Best help all question answer and very friendly and professional

Daniel Ramirez 
Rating:
5.0

Customer did not leave a comment.

Zenaido Zermeno 
Rating:
5.0

No comment.. excellent service

Josue Quijada 
Rating:
5.0

promise deposit back instantly , it still hasnt come back.

Mickail Hernandez 
Rating:
5.0

Continue the great customer service Friendly and professional

JOHN HUERTA 
Rating:
5.0

Customer did not leave a comment.

Susan Gonzalez 
Rating:
5.0

great job, workers were very helpful.

Zenaido Zermeno 
Rating:
5.0

Make sure the truck is clean inside

wendy cruz 
Rating:
4.0

Customer did not leave a comment.

Maria Ortiz 
Rating:
5.0

Customer did not leave a comment.

Jorge Gonzalez 
Rating:
5.0

Customer did not leave a comment.

roberto rodriguez 
Rating:
5.0

Customer did not leave a comment.

Alejandro Plata 
Rating:
1.0

being a customer and had use uhaul services, the receptions i believe name gabriela was so condescending and and rude, when truck was dropped off only about 2-3 hrs, after 12noon, when the time was not stipulated in the contract. she went ahead and charged me for the full day for the truck and the insurance when insurance is optional and when it was dropped same day it was expected. when asked she stated that she would leave the claim open and that i could take it to a manager. i paid because i did not have to deal with such rude and very unprofessional nasty person.. so no would never use this place ever again

Xiomara Alvarado 
Rating:
5.0

Customer did not leave a comment.

Martha Garcia 
Rating:
5.0

I had to sweep the back of the truck. Previous user should have cleaned, employees shouldn’t have to clean after people so I do not fault them for this. Check in person was extremely helpful despite having a busy morning. Check out person was extremely helpful. Both persons made the entire process seamless would definitely return to this location again. Big plus was having an Arco right down the street to fill up before drop off. Prime location if you ask me.

Samantha Rosales 
Rating:
5.0

Customer did not leave a comment.

Jesus Soto 
Rating:
5.0

Customer did not leave a comment.

Jaqueline botello 
Rating:
2.0

Our original reservation was given to someone else; we were told to go to the Atlantic location; the transfer of reservation was not smooth at all.

Aaron Hall 
Rating:
5.0

Customer did not leave a comment.

elber Reyes 
Rating:
1.0

They charge me $122 for a single rent ( cargo van ) 12 hours, at the end I drive only 20 miles …… this is the second time that happened to me , and I just rent a uhaul only one time in a year on December

Walter Cruz 
Rating:
5.0

Customer did not leave a comment.

Javier Candelario 
Rating:
5.0

Customer did not leave a comment.

Andrew Mungarro 
Rating:
3.0

The Cudahy location was fine. The complaint was that I was required to travel 13 miles to get my vehicle. At the actual location, the front desk was very helpful and organized. The truck was there and it was clean and ready for use.

Douglas Williams 
Rating:
5.0

Customer did not leave a comment.

Javier Dominguez 
Rating:
4.0

I expect to have a clean rental, But good customer service.

Jose Valencia 
Rating:
5.0

Everything very good Ms Graviel very efficient

Jose Rodriguez 
Rating:
5.0

Customer did not leave a comment.

gregoria garcia 
Rating:
5.0

Customer did not leave a comment.

Alfonso Rivera 
Rating:
5.0

The reps there were friendly and helpful.

Colleen McGowan 
Rating:
4.0

Picture or signage for specific location of vehicle. I was pointed to the pick up location by a worker who was there before the location opened.

RONEIFF CARR 
Rating:
3.0

Invest in new equipment Trucks with rear view camera.

Wendy Ramos 
Rating:
5.0

Customer did not leave a comment.

Rosario Carizozza 
Rating:
2.0

Rental Van did not open rear Door, just side door. I wasn't advise about that until I needed to open it, place was closed already. I had a hard time open it, had to crawled to it every time. it seems like everyone working there has an attitude. Not a good experience. Please inform my comment to manage to do something may be done.

WILLIAM SOSA 
Rating:
5.0

Customer did not leave a comment.

ISABEL VASQUEZ 
Rating:
5.0

Customer did not leave a comment.

DAVID SERVELLON 
Rating:
5.0

Very good customer service

Jeffery Wilbanks 
Rating:
1.0

Worst service ever! Do not trust the Cudahy, CA location!

Francisco Quintero 
Rating:
5.0

Customer did not leave a comment.

Eva Pacheco Rodriguez 
Rating:
5.0

You don't have to improvise, continue being friendly and professional, offering the best service without any discrimination. I loved the service I received.

Gino Villalobos 
Rating:
5.0

Customer did not leave a comment.

Sergio Alvarez 
Rating:
3.0

Do a better job to make sure windows are clean

JOSEPH JASSO 
Rating:
5.0

Customer did not leave a comment.

ARANDO ALVAREZ 
Rating:
5.0

Customer did not leave a comment.

Oliver crespin Baezmartinez 
Rating:
5.0

Customer did not leave a comment.

juana soto 
Rating:
4.0

Customer did not leave a comment.

Andres Soto 
Rating:
5.0

Customer did not leave a comment.

Benjamin Garcia 
Rating:
5.0

Customer did not leave a comment.

LUCY RUIZ 
Rating:
5.0

I originally reserved my rental at the Atlantic Blvd site in Lynwood. The manager there was very rude and disrespectful and entered into a cussing competition with me. She cancelled my reservation and then red flagged me from renting at any other uhaul until I called the e-alert team and MSO to remove the flag from my name. Needless to say I hope Myra from Lynwood gets fired. I have her on video

Armando Cortez 
Rating:
5.0

Customer did not leave a comment.

Jesus Correa 
Rating:
5.0

Customer did not leave a comment.

Maria Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Ronmel Hernandez 
Rating:
5.0

Customer did not leave a comment.

Oscar Hernandez 
Rating:
2.0

I want to talk about my experience with U HAUL. I recently rented a trailer and had just finished loading my moving items when it stopped working to such an extent that they sent a tow truck to return the trailer and my belongings to my home. Therefore I did not use the service I paid for at U HAUL. I hope this message gets a response and they give me compensation for the time I lost and the money. thanks for reading the comments.

Fernando Hernández 
Rating:
5.0

More office/lobby staff, one for phones and one for walk ins

Cheri Rios 
Rating:
5.0

Customer did not leave a comment.

Priscilla Trevino 
Rating:
5.0

The staff was very nice and helpful. I appreciated their patience.

ahmad williams 
Rating:
5.0

The employees know their job and do it well. Rented a pickup truck… quick in and out. Returning the truck was also easy . I will come here again. They have everything in stock and the employees there are friendly and professional.

sandra caro 
Rating:
5.0

Always have a good experience at this location.

Tracy Belloso 
Rating:
5.0

These guys did a great job!!

BERTHA ALVAREZ 
No reviews have been submitted for this location.

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