Comentarios del cliente para U-Haul at Atlantic Ave

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul at Atlantic Ave

Grado total:

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Ricardo D. en

Grado:

Nothing everything was all some Planning another rental. This Monday ??

Antonio V. en

Grado:

El cliente no dejó un comentario.

Efren R. en

Grado:

El cliente no dejó un comentario.

Ricardo C. en

Grado:

El cliente no dejó un comentario.

Isreal E. en

Grado:

El cliente no dejó un comentario.

Ludwig M. en

Grado:

Check out Kid couldn't find contract on his Phone, had me stand around for 30 minutes.

oscar O. en

Grado:

Keep doing what you doing was perfect thank you

DANIEL A. en

Grado:

El cliente no dejó un comentario.

Jose E. en

Grado:

I reserved my 15’ van on another location due to availability they transfer my reservation to this location. The guy didn’t found my reservation. Looks like wasn’t transfer to them. Forget about it. He rent me the truck and specifically told him whe I was going to bring the van back he told was ok but i have to check out my self told me I need to download and app. Well due date to return the vehicle. Fortunately I finish faster that I was expecting so I got another representative to check out my contract. So I got and extra charge for another day and doble insurance. Really disappointed.

Leopoldo C. en

Grado:

Good customer service

Karen S. en

Grado:

System was down when I went. I took a while to be able to get the truck...

jose T. en

Grado:

The staff is untrained..the manager speaks poor English. Treated poorly when dealing with a return. Had to call corporate to get help. Still dealing with it after 3 weeks. Rene, the manager, should not be in that position...unable to communicate with the client.

Richard W. en

Grado:

El cliente no dejó un comentario.

Hector L. en

Grado:

Buen servicio

imelda C. en

Grado:

The system was down and because of this my rental time was decreased to lesser time. I needed the truck right away and I was out of your office an hour later than expected due to your system problems. Your staff was great but the fact that they didn’t have another option to register the rental was a big problem for me. I had to go pay someone else for the extra time I needed to move.

DANIEL V. en

Grado:

They charged me a $20 "after hours fee". I was there to pick up my trailer at the time I was given and it was no fault of my own that the employees took forever to provide service to me. I don't think it's fair that I was charged a fee. I am very dissatisfied with this, I will be looking for another company to rent from.

ULISES M. en

Grado:

Online I was only expected to pay less then 50$ when i ended up paying 80$ And I turned in the car before the time expected. That’s false advertising if you ask me. Not to mention how many people must go through the same as I did.

Wayne S. en

Grado:

Honor tje reservation at the location wjerr it was reserved! Uhaul over book n it created a late move !

William J. en

Grado:

The online description of the dimensions of the truck do not supply the correct size of the door opening. I traveled a 1000 miles only to find the UHaul equipment would not work as described and then I was charged for the truck and the insurance.

Carllos G. en

Grado:

El cliente no dejó un comentario.

Marlene P. en

Grado:

Good customer service like always and the manager mr. Rene is always helpful and professional. Thank you Rene because of him we come to this location best service ever!

Jose Luis C. en

Grado:

Only had one person attending a long line. Would have at least 2 people working especially on a busy Saturday.

Roger A. en

Grado:

Customer Service is great,Juan Adoma got us out of there in less de 5 mnts. Prior to coming to this location we went to two different ones . this one we give ***** (5 stars) WOULD RECOMMEND THIS ;LOCATION 100%

Francisco R. en

Grado:

El cliente no dejó un comentario.

Antonio C. en

Grado:

I asked 2 different persons at this location to change the tire on a trailer I rented from them because it was really bald the tire had no thread and was showing metal wire and they refused to do so. Told me I had to call roadside assistance to get it replaced. I am so upset they allowed me to leave the pick up location with a tire in such bad conditions, workers are not aware of the kind of accident such tire can cause. I took trailer like that since it was last one they had and needed it for the weekend. As soon as I left location called road side assistance to replace tire. Bad customer service had me waste my time when they could’ve changed tire in no more than 10 minutes

gilmer josue O. en

Grado:

El cliente no dejó un comentario.

Gerardo V. en

Grado:

El cliente no dejó un comentario.

Reggie R. en

Grado:

Went for a truck, the gentlemen who helped me was very tired and kept yawning and telling coworker that he wants to go home...low energy. Told me the truck I wanted were all reserved. But his co worker overheard him amd told him to give me the truck as long as I have it back buy end of day. She made my day. Other guy...eh.

Alfonso M. en

Grado:

El cliente no dejó un comentario.

frankie antonio H. en

Grado:

El cliente no dejó un comentario.

Dina T. en

Grado:

El cliente no dejó un comentario.

Irma L. en

Grado:

El cliente no dejó un comentario.

Jesus A. en

Grado:

El cliente no dejó un comentario.

arthuro L. en

Grado:

Rene and staff are friendly n professional. Very efficient.

Jorge Q. en

Grado:

El cliente no dejó un comentario.