Customer Reviews for U-Haul at 67th & Bethany

4,234 reviews

6001 N 67th Ave   Glendale, AZ 85301
(@ Bethany Home Rd)

(623) 937-3975

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(623) 937-3975

6001 N 67th Ave
Glendale, AZ 85301
(@ Bethany Home Rd)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lanfia Waritay 
Rating:
4.0

Customer did not leave a comment.

Jarred Jones 
Rating:
5.0

Always a pleasure to go to this location.

Erick Velasquez 
Rating:
5.0

This place was great the lady I dealt with was Awesome will definitely rent from them again in the future.

Sha Ron Dixson 
Rating:
5.0

Customer did not leave a comment.

Dorothy Sapata 
Rating:
5.0

The one lady she’s working the with her customer service experience amazing

QASIM ABBAS 
Rating:
5.0

Everything went perfect especially customer service Robert went above and beyond did an amazing job answering questions and making sure truck was ready.

Christopher Sanchez 
Rating:
5.0

The associate at this location is always helpful and kind. She’s a pleasure to work with. Thank you so much for the help.

ERICK VELASQUEZ 
Rating:
5.0

Customer did not leave a comment.

leonard samaguey 
Rating:
5.0

Excellent service!

Jesus Melendez 
Rating:
5.0

Uhaul app doesn't work properly

Tanya Maldonado 
Rating:
5.0

Customer did not leave a comment.

Taylor Horst 
Rating:
5.0

Joaquin is amazing and very accommodating. A great experience.

ALEXIA LOMAX 
Rating:
5.0

Customer did not leave a comment.

Edward Sprague 
Rating:
1.0

Waited outside 40 mins until somebody came and provide me the code to the number 3 lock. App is completely useless checking back in the truck as well. Did not let me complete the process I asked a representative to see if the return went through and he said it would be $20 more to check.

erny castaneda 
Rating:
5.0

Great customer service as soon as I walked in

jorge delgado 
Rating:
5.0

The brakes were squealing. Otherwise, everything was great.

SIDNEY Flynn 
Rating:
5.0

Customer did not leave a comment.

Shannon Putman 
Rating:
3.0

Slow due to computer glitch but overall friendly, helpful and knowledgeable

Lorena Trinidad 
Rating:
5.0

Customer Service was excellent n knowledgeable n help me in every

Yassmine Cooper 
Rating:
5.0

Customer did not leave a comment.

Brianna Lupercio 
Rating:
5.0

the female attendee was helpful with recommendations to help with our needs and was extremely kind. It was a rough weekend and she just made this situation easy!

Tearsa Lewis 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Favela 
Rating:
5.0

A clear how to get your truck link or QR code after hours on the actual building where the Uhauls are located.

Style Ranger 
Rating:
5.0

Excellent!

RICKEY EDWARDS 
Rating:
4.0

Customer did not leave a comment.

LaRon Fowler 
Rating:
5.0

Customer did not leave a comment.

John Rannells 
Rating:
5.0

Customer did not leave a comment.

Eduardo Calimlin 
Rating:
5.0

Customer did not leave a comment.

David Hernandez 
Rating:
5.0

Customer did not leave a comment.

robert davis 
Rating:
3.0

Customer did not leave a comment.

esperanza nunez 
Rating:
5.0

Glad they were open on Sunday, New Year's Eve.!!

J Burton Black 
Rating:
5.0

Customer did not leave a comment.

Long Nguyen 
Rating:
5.0

Customer did not leave a comment.

William Davis 
Rating:
5.0

Robert is one of the greatest humans I've ever met and was very helpful. He takes his job title above and beyond.what I think is required.

Bryan Harris 
Rating:
5.0

Customer did not leave a comment.

Nayeli Murillo 
Rating:
4.0

Customer did not leave a comment.

Christopher Dowd 
Rating:
4.0

Customer did not leave a comment.

Sean Brennan 
Rating:
4.0

Customer did not leave a comment.

Jose Lozano 
Rating:
4.0

Customer did not leave a comment.

Jennifer Mack 
Rating:
5.0

I can honestly say there is nothing you can do to improve that experience. You were professional, courteous, and the job was done quicker than I expected. Went to pick it up and the whole process took about 5 minutes. Excellent job!

Timothy Mayhorn 
Rating:
5.0

Everything was great

Daniel Juarbe 
Rating:
3.0

Customer did not leave a comment.

Christopher Paul 
Rating:
4.0

We originally were to pick up at A1 Stop, which did not have the vehicle. They also could not speak English, which made conversation difficult.

Robert Kosslyn 
Rating:
5.0

Customer did not leave a comment.

Jorge Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Juanita Washington 
Rating:
5.0

The lady from the front office I forgot her name but she was awesome I give her a thumbs up 100% very helpful smiley and very patient

Monica Munoz 
Rating:
5.0

Customer did not leave a comment.

Shannon Valencia 
Rating:
4.0

Customer did not leave a comment.

Julia Kovalyova 
Rating:
5.0

Customer did not leave a comment.

Peter Selleck 
Rating:
5.0

Customer did not leave a comment.

OSCAR MARTINEZ HERRERA 
Rating:
5.0

Customer did not leave a comment.

Franselle Raya 
Rating:
5.0

Customer did not leave a comment.

Peggy AKIN 
Rating:
1.0

https://maps.app.goo.gl/E1PV4xFbT5d5vab89

DANIEL WEECKS 
Rating:
5.0

Customer did not leave a comment.

Tamika Frye 
Rating:
5.0

Customer did not leave a comment.

Naghma Riaz 
Rating:
5.0

Customer did not leave a comment.

Latonya Duckett 
Rating:
3.0

Customer did not leave a comment.

Michael Torres 
Rating:
5.0

Customer did not leave a comment.

Manuel Zamorano 
Rating:
5.0

Great and friendly staff

Harald Weinkum 
Rating:
5.0

Customer did not leave a comment.

mary bolton 
Rating:
5.0

Customer did not leave a comment.

Osmani Dominguez Fuster 
Rating:
5.0

Customer did not leave a comment.

Ricardo Cedeno 
Rating:
5.0

Thank you The customer service was amazing

Ziad Juwaideh 
Rating:
1.0

Robert was horrible any questions i asked he told me he couldn't help me and uhaul doesn't help customers any more. The people in there were just as shocked as I was . He said he doesn't help with anything wouldn't even come outside to answer or help with any questions. This was a horrible experience . I will never go here again. Definitely telling all my family and friends not to either. Im not sure if there's audio in there but someone needs to listen to what he is telling customers. Horrible experience

Aminah Brown 
Rating:
5.0

Thank you for helping my move a lot easier!

Vera Briscoe 
Rating:
5.0

Awesome manager

Felecia Hernandez 
Rating:
4.0

The first truck i got, the key did not work in the driver's door, only the passenger. I went back to the office to tell Alexzandra and glanced back at the truck and noticed the left headlight was out! She upgraded me to a larger truck for the same price, which was great, and it did the job ok, but the transmission seemed jerky, it did not move smoothly. Overall I have had mostly good experiences with this location, it was my second time renting there. Alexzandra is very helpful, and the app return is really great. I also used online chat during my after hours return and they were able to help me . 4 .5 Stars!

Nancy Keeffe 
Rating:
4.0

Customer did not leave a comment.

Noel Maxwell 
Rating:
4.0

Customer did not leave a comment.

Susan Houle 
Rating:
2.0

Keep the truck in better working order and hire employees that do more than just stand behind the desk.

Tommy Ruiz 
Rating:
5.0

Customer did not leave a comment.

Marc Cruz 
Rating:
2.0

We pulled up no staff came out to receive the truck and I had to get out.

Tinishia Greene 
Rating:
5.0

Fast and easy experience !!

Robert Barrett 
Rating:
5.0

Customer did not leave a comment.

David Samaniego 
Rating:
3.0

Just dropped off can’t tell.

Lewis venecia 
Rating:
5.0

Customer did not leave a comment.

Dean Rana 
Rating:
5.0

Customer did not leave a comment.

Salvador Morales 
Rating:
5.0

I love the availability and the rates

Edward EGURROLA 
Rating:
5.0

Everyone was very helpful and professional

Rick Hyden 
Rating:
5.0

Everything is ok

Marc Mukunzi 
Rating:
4.0

Customer service made me take a picture using her iPhone. She implied that people are a fraud Despite when Making me feel very uncomfortable. The driver's seat did not adjust properly so that I could drive safe. I had to sit up while driving the gas hand was less than paper work was not where she said it was but I put more gas than In needed...she needs to be coach on customer service

MELODY WADE 
Rating:
5.0

I am still waiting for my refund, the location billed me for my first month which is supposed to be free!

PATRICK SULLIVAN 
Rating:
5.0

Customer did not leave a comment.

moise keith 
Rating:
4.0

I love the location that’s my 3rd time of renting from this location. Thanks

IBRAHIM KWOFIE 
Rating:
4.0

I arrived a couple minutes to 5pm closing. They'd already locked the door. I understand wanting to go home after your shift but when the employees came out, me & another customer had been standing out there trying to figure out this self return mess. They walked in by, even though we were confused & standing there trying to figure this process out. I get they were off, but they just left us there to figure it out. I was there until 545 . What a mess! So had to do self return. It was a NIGHTMARE! I sat in your lot for 45 minutes trying to use the website to return the U-Haul. It was hot & the process was frustrating & too time Consuming. App wouldn't take my info so then I had to switch to my son's cell. 45 min out in this heat trying to drop off a truck was too much!

Leslie Evans 
Rating:
1.0

They charge me a clean up fee when I returned it in the exact condition.

Rachelle Estrada 
Rating:
5.0

Customer did not leave a comment.

DIANE JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Allison Aguila 
Rating:
5.0

Amanda was courteous and friendly

NELSON GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

Narci Moubou 
Rating:
5.0

Customer did not leave a comment.

Robert Amavisca 
Rating:
5.0

Bathroom needs cleaning but employee was friendly and efficient.

Mary Dunning 
Rating:
3.0

Customer did not leave a comment.

owen fernstrum 
Rating:
5.0

Fast and easy drop off. Would recommend.

Kelly Thompson 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER ROCKEY 
Rating:
5.0

Customer did not leave a comment.

Laura Enevoldsen 
Rating:
5.0

Great

ANDREA HARRIS 
Rating:
1.0

Totally different information from when I reserved the truck from when I picked it up and was never told about the cleaning fee and I don’t understand why they charge it if they don’t clean them

mario riveron 
Rating:
5.0

One man working. Lots of customers. This person worked fast, friendly and very efficient. Job well done.

RAMIRO LOPEZ 
Rating:
5.0

Always a pleasure renting here

mike wells  |  Overall Experience 
Rating:
2.0

We asked to rent a trailer for the ubox to tow it home and the person there would not accommodate us. It appeared he was short staffed. There was another customer there hooking up their trailer withou

Cristian Salazar  |  Overall Experience 
No reviews have been submitted for this location.

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