Customer Reviews for U-Haul at 67th & Bethany

3,786 comentarios

6001 N 67th Ave   Glendale, AZ 85301
(@ Bethany Home Rd)

(623) 937-3975

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(623) 937-3975

6001 N 67th Ave
Glendale, AZ 85301
(@ Bethany Home Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great location. Highly recommend! Quick process getting Cargo Van and return. I've forgotten his name working the counter, he was very kind and professional.

MELODY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDICE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEFINA P. 
Clasificación:
5.0

Great service staff. Very impressed.

David R. 
Clasificación:
4.0

Was charged after hour fee . Even though i returned on time .

AIDE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS R. 
Clasificación:
5.0

The ladies were so nice and sweet.

LUIS A. 
Clasificación:
5.0

Have fresh donuts for us early birds

SHIRLEY K. 
Clasificación:
5.0

Have fresh coffee for us early birds.

SHIRLEY K. 
Clasificación:
3.0

Sales staff was awful. He said he was from another store covering the floor. Forgot to give me dolly. I'm elderly and instead of walking me to a field of trucks to find mine he let me go by myself and I had to walk back and forth with questions. There was Zero customer service. I realize U-Haul gave me a refund but I would not use this store again.

KAREN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob M W. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAUL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR C. 
Clasificación:
5.0

This store is always great to work with. Staff is very knowledgeable and helpful. This location is well run!

Brenda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANA M. 
Clasificación:
5.0

Offer coffee.

SHIRLEY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA G. 
Clasificación:
5.0

MUCH better experience when going into the store than originally trying the mobile check-in. Was still on hold with customer service well beyond 7am pick up time, got to store 10 minutes early to start check in. Thank you to the guy who helped me when picking up and dropping off! UHaul's the best!

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRISTIAN D. 
Clasificación:
5.0

Service was incredible, the employees who helped me were so nice, welcoming and helpful

WESLEY D. 
Clasificación:
5.0

Everything was Great. No changes needed.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL E. 
Clasificación:
5.0

The one thing U-Haul can do to improve their customer service is having the minimum of two employees per location. It is so very very frustrating that the employees are so overworked which means me as a customer has to wait and wait just to be helped. Stop being so cheap that you don't staff 2 employees per location!!! This is the 3rd time I have rented a U-Haul trailer and I've had to wait for a long time because there is only one employee. Very frustrating.

Sheryl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

IVAN Z. 
Clasificación:
5.0

Requiring a cell phone may limit your business. Why is it needed? You certainly don't want to call someone while they are operating the vehicle.

DOUGLAS P. 
Clasificación:
5.0

Explain all texts to customers before they leave.

JOHN W. 
Clasificación:
5.0

Service was great.

MANUEL D. 
Clasificación:
2.0

El cliente no dejó un comentario.

DEON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY I. 
Clasificación:
2.0

The truck was dirty but what really sucked is that we reserved it at 11 but didnt leave the lot until 11:45 and then still had until 1. We sweet waiting a long time to get approved. Then we were in a rush and flustered only to get there 3 mins late and find out we have a grace period. It was stressful.

Pete L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
5.0

Great service 👏

BRENDA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA K. 
Clasificación:
2.0

It was obvious the owner would rather be elsewhere and wasn't personable. My appointment was for 9a-3p; I arrived at 8:59a (I walked over from my apartment) but had to go outside and wasn't assisted until 9:10a; I was in the truck by 9:15a. I was told the gas gage was 9/16 but that wasn't the case when I took a screenshot of the fuel level; it was closer to 1/2 than 9/16. I also took pic of odometer 86002 and returned it with 86015 but the owner stated his records showed the odometer started at 86001. I showed him my pic and it was evident he didn't care. Besides the pickup being convenient; I'd avoid shady business or business with someone who doesn't care.

JOHN E. 
Clasificación:
1.0

Don't bait and switch yet hide behind subjuct to availability. The website is a joke that cannot be navigated. Serious lack of communication. The pisx of the vehicle at pick uo were upside down and completely false. There was damage to the vehicle on every side that had to be disputed and the vehicle itself was absolutely filthy. Yet that's not what the pic showed! Total shit show and the pick up when location is closed os beyond confusing. WOULD NOT RECOMMEND. Whatever happened to RIDER MOVING TRUCKS?

PATRICK M. 
Clasificación:
5.0

ND

Marlene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Forte N. 
Clasificación:
5.0

Gentleman who worked the desk was the most friendly I've ever seen from a UHaul place. Really wish I got his name. He was working there when I picked up my UHaul at 9am on November 22nd 2021. Really made me want to go back when I need to haul again. ¡Gracias!

JESSE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONE W. 
Clasificación:
5.0

The governor's on the engine's literally use up more fuel , driving 25 to 30 mph you get some fuel saved but not much. Considering fuel prices today, hopefully that could be a issue that could get some attention. Gracias

WILLIAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MCKAE MATTHEW T. 
Clasificación:
5.0

El cliente no dejó un comentario.

THIERRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSUE D. 
Clasificación:
5.0

Easy drop off. Pulled in, disconnected and drove out. Attendant was courteous and efficient.

KENNETH S. 
Clasificación:
5.0

Great guy with great service

Mustafa L. 
Clasificación:
3.0

Rent 2 times a month the truck windows are so filthy can't see they them at times especially with sun glare. Lately trucks smell cleaner, some had body outdoor sanitizing should have resolved. Also they make you crawl thru their right parking spots. Should pull the truck up so you don't have to crawl around it checking it out.

MILAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO L. 
Clasificación:
5.0

Good experencie... thank you

YESENIA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JALISSA Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

YVONNE SUZETTE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin C. 
Clasificación:
5.0

You guys are excellent

FORTUNATO O. 
Clasificación:
5.0

Customer service was awesome and friendly. They were very patient with customers. I would definitely go back if I have to move again to use a truck

ODETTE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY S. 
Clasificación:
5.0

From customer service to return of truck was an excellent experience. Nevertheless,although extremely tired of packing and unloading,to take pics and of surrounding area,I do know why it is.

ROCHELLE D. 
Clasificación:
5.0

Outstanding start to finish. Best location & service ever!

Michelle G. 
Clasificación:
5.0

The 2 male workers helped me with all my questions. The one who checked me in gave me a lot of info.

ALEJANDRA C. 
Clasificación:
3.0

Friendly staff.

Erika D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anielad S. 
Clasificación:
5.0

Employees were extremely helpful and courteous

ISIAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan l L. 
Clasificación:
5.0

El cliente no dejó un comentario.

THIERRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abriana R. 
Clasificación:
4.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

They have treated me good with service

BRANDICE F. 
Clasificación:
5.0

Very accommodating and easy

DANIEL S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karma F. 
Clasificación:
5.0

Can't think of anything. Everything went smooth!

EDWARD S. 
Clasificación:
5.0

Jeffrey was a one man wrecking crew. I was in there Saturday and Monday and Jeffrey was their getting people in and out; from people checking out equipment to checking equipment back in. He was patient with each of us and took care of business as the line got longer. It's clear that this location could use additional staff; more importantly another employee with Jeffrey's work ethic.

BRANDON W. 
Clasificación:
4.0

Add more people that girl was by herself and very busy

ALLEN L. 
Clasificación:
5.0

More availability of the item I needed to rent.

RUSTY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIDWELL G. 
Clasificación:
1.0

El cliente no dejó un comentario.

DALE M. 
Clasificación:
1.0

Even worst this man refused to assist me and take my rental!! It's like UHUAL keeping treating me worst and worst! Everything about my experience was awful! Painful!!!! And to be tossed to the side as if moving isn't already stressful enough! Literally will never recommend and I will never use again!

ESMERALDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BLAINE K. 
Clasificación:
5.0

The customer know if they accidentally left something in the cab that would be great other than that everything was wonderful

STEVEN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guillermo G. 
Clasificación:
5.0

Nada

JANICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIERRA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlettye F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin J. 
Clasificación:
5.0

Thank you to your staff, I will be back in a few weeks.

AARON F. 
Clasificación:
4.0

We reserved at 27th ave location. They called to say sorry we dont have a truck for you w/in 100 miles the day b4 we were suppose to pick up. We dont guarantee we will have a truck the size you need. What do you want to do. I freaked out, what do you think, after an hour back and forth, she finally checked locally and found one. I think she should have done that b4 she called me. Also we tried to cancel the free storage which was an hour away from us. and everyone said sorry we can't do that. So when we got moved I called the storage place direct and they said no problem we can cancel. Those other people must have been new. VERY FRUSTRATING EXPERIENCE.

JACKIE U. 
Clasificación:
5.0

Jeffrey was amazing he help so much when it came down to finding a U-Haul and also a storage unit ... Was super nice and very helpful would always go to this location!!!!

Jacob A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN N. 
Clasificación:
5.0

Very clean very friendly and come Vignon and they had what I needed it thank you for your services I love you U Haul U Haul

Erma K. 
Clasificación:
1.0

I went to the hospital got out the car was towed with out me knowing then charged me for a towing

DARNELL C. 
Clasificación:
5.0

Great and friendly customer service!

ROGER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRI J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi S. 
No se han enviado comentarios para esta ubicación.

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