Comentarios del cliente para U-Haul of West Saint Petersburg

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of West Saint Petersburg

Grado total:

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Joe D.
Grado:

The employee that assisted with the initial rental/hookup was wonderful (respectful and competent). The employee at drop-off was the opposite, curt and disrespectful, like he was doing me a favor for being there. Maybe having a bad day? He also was abusive to the equipment (dropping trailer on its tongue, pulling wiring by the cord). Said he would email my receipt, but I never received one.

Lisa W.
Grado:

Everything was excellent from the equipment to the people who work at this location. Thanks!

Julián S.
Grado:

El cliente no dejó un comentario.

Kurt W.
Grado:

El cliente no dejó un comentario.

Thomas J.
Grado:

El cliente no dejó un comentario.

Thomas B.
Grado:

El cliente no dejó un comentario.

Edward S.
Grado:

El cliente no dejó un comentario.

William E.
Grado:

From beginning to end the transaction was accomplished flawlessly , professionally and to my maximum approval. Very good management.

Jacke C.
Grado:

It was after hours when we had our pull behind dropped off..unfortunately the website nor the girl on the phone was helpful at all..will not be using uhaul again.

Jeffrey C.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

El cliente no dejó un comentario.

John G.
Grado:

El cliente no dejó un comentario.

Deight M.
Grado:

El cliente no dejó un comentario.

Mary W.
Grado:

the personnel at this location are outstanding. They were extremely helpful, friendly, and efficient. I would not hesitate to recommend this location to anyone needing moving supplies.

Edward S.
Grado:

The Manager or "owner" was one of the most anti-social personalities that I've ever met.

David M.
Grado:

El cliente no dejó un comentario.

Werner V.
Grado:

Excellent service, will be back .

Joseph D.
Grado:

Made a reservation before hand. Everything went very quickly and efficiently, from pick to drop off.

Felicia W.
Grado:

Brandon was excellent and was very kind and courteous. The other associate Ryan who was attempting to help ….. was not at all kind and courteous. He did not welcome me and treat me as a valued customer. Thank Goodness Brandon was there - a new associate trying very hard to provide great customer service. He succeeded! I told him, everyone has a first day … just stay encouraged. I appreciate Great Customer service and I wanted to remind others how important ALL your customers are. Many Thanks to Brandon for saving the day!

ricardo V.
Grado:

This location seems to have unfriendly people, then when dropping off car dolly was actually told as I was getting out of the vehicle go ahead and unhook the dolly. Self service should be cheaper.

Jesus P.
Grado:

Not give away the item I had reserved

Joseph S.
Grado:

Not much. All went well

Michelle S.
Grado:

El cliente no dejó un comentario.

orlando R.
Grado:

the owner needs more compassion for the customer alot of time we dont know were to park so we dont need a smart alec respond when we park in the wrong place

ALTON C.
Grado:

Night and day difference Very professional

Judith D.
Grado:

El cliente no dejó un comentario.

andrew L.
Grado:

El cliente no dejó un comentario.

CHERYL P.
Grado:

Everything went smoothly. The truck was clean and in good working order and easy to drive. We will always use U-Haul for our moving needs.

BRIAN W.
Grado:

El cliente no dejó un comentario.

Robert B.
Grado:

El cliente no dejó un comentario.

Elizabeth C.
Grado:

My mother was the one who picked up the trailer. She told me the front desk person was rude when because she was not there right at 1pm to pick up the trailer

Jodi G.
Grado:

Was only 2 employees and had a very long line. It took over 30 minutes to get the truck. I also never received my receipt.

Pablo V.
Grado:

El cliente no dejó un comentario.

louis E.
Grado:

El cliente no dejó un comentario.

Jesse W.
Grado:

El cliente no dejó un comentario.

Linda T.
Grado:

El cliente no dejó un comentario.

Ginger S.
Grado:

The only thing I observed was a large amount of people unable to rent a truck due to availability. So the only improvement I'd say would be more trucks :)

AMELIA A.
Grado:

Thank you!

linda T.
Grado:

El cliente no dejó un comentario.

Stephen T.
Grado:

El cliente no dejó un comentario.

Leandra B.
Grado:

El cliente no dejó un comentario.

Randy S.
Grado:

very knowledgeable and fast

Donald F.
Grado:

customer Service was very helpful

Terry B.
Grado:

El cliente no dejó un comentario.

Norman H.
Grado:

I called ahead to give my arrival time so they could have the trailer clear to hook-up and go. They still ad to move some other trailers around after we got to the counter and did the paperwork. Not a big issue, but could have saved time.

Harold S.
Grado:

El cliente no dejó un comentario.

Scott L.
Grado:

Very friendly location and helpful

Ron O.
Grado:

El cliente no dejó un comentario.

Jim H.
Grado:

El cliente no dejó un comentario.

Joseph R.
Grado:

El cliente no dejó un comentario.

Jennifer R.
Grado:

Only issue was I used a truck and returned it before close but they did not scan it back in and I was called the next day on was asked when I was going to return to vehicle. Scary thought that I would have been charged more because paperwork was never finished. But, they did fix the issue and called back to say is was resolved.

Michelle S.
Grado:

El cliente no dejó un comentario.

Paul M.
Grado:

El cliente no dejó un comentario.

Don W.
Grado:

El cliente no dejó un comentario.

Brian B.
Grado:

I use this facility for rental and drop-off frequently. Great Customer Service, clean well-kept facility, fast efficient service, quick receipt of electronic documents, A++ rating.

Kalonji D.
Grado:

El cliente no dejó un comentario.

Dawn S.
Grado:

El cliente no dejó un comentario.

Nicole M.
Grado:

Please give time, prior to hooking up the trailer to the hitch, for the customer to check equipment with the owner/tech. A message is sent to the customer to do this and it would be nice to check it withe the technician prior to being placed on the hitch.

ROBERTA J.
Grado:

El cliente no dejó un comentario.

Brian R.
Grado:

El cliente no dejó un comentario.

JESSICA P.
Grado:

El cliente no dejó un comentario.

Philip K.
Grado:

El cliente no dejó un comentario.

Peter M.
Grado:

El cliente no dejó un comentario.

Thomas W.
Grado:

El cliente no dejó un comentario.

Danny C.
Grado:

service was awesome. They did all the hook ups and dis-assembly. I would rent it again.

Patricia S.
Grado:

El cliente no dejó un comentario.

Sarah W.
Grado:

El cliente no dejó un comentario.

James G.
Grado:

Hire a new manager

Jesse B.
Grado:

I hate that I forgot the guys name that helped me, but he was great, fast and friendly.

David D.
Grado:

Nice staff, I'll be coming back.

Richard C.
Grado:

El cliente no dejó un comentario.

Anthony B.
Grado:

All employees I interacted with were quite friendly and very helpful.

Richard C.
Grado:

AAAAAAAAA +++

Daryl M.
Grado:

El cliente no dejó un comentario.

Gerald L.
Grado:

Great customer service. In and on the road in a few minutes.

Mariaelena A.
Grado:

El cliente no dejó un comentario.

Kenneth H.
Grado:

El cliente no dejó un comentario.

casabell T.
Grado:

Be sure the needle is on the black mark for half tank. Had a great experience; was good doing business with u-haul.

David J.
Grado:

Great people. Quick service

Ronald B.
Grado:

This is the second time that I have rented from UHAUL and both times were excellent.! The staff are so very helpful and friendly. It only took me 10 minutes to check out. All the employees should get pay raise for the fantastic work they do. Ron B.

Dan F.
Grado:

El cliente no dejó un comentario.

patricia W.
Grado:

El cliente no dejó un comentario.

David J.
Grado:

Great guys. Always.

robert W.
Grado:

I apologize for not remembering his name but the employee who helped me was great (I believe both his first and last name started with an A). Personable, energetic and professional. It was a quick process and I was able to purchase the extras that I needed on location.

Gregory H.
Grado:

El cliente no dejó un comentario.

robert C.
Grado:

El cliente no dejó un comentario.

Marc N.
Grado:

Nothing I can think of. Been a customer for a lot of years. Keep coming back when I need a truck or trailer.

Maureen R.
Grado:

El cliente no dejó un comentario.

Jenifer E.
Grado:

El cliente no dejó un comentario.

lacey B.
Grado:

El cliente no dejó un comentario.

Timothy H.
Grado:

El cliente no dejó un comentario.

GERALD W.
Grado:

El cliente no dejó un comentario.

kathi B.
Grado:

Everyone was very nice and helpful, especially the blond headed lady who was at the counter.

Ed B.
Grado:

Excellent service. For s busy as they are , they make the time to ck our and in very minimal. All in all great service ( Lauren is the bet )

Eric E.
Grado:

El cliente no dejó un comentario.

jack C.
Grado:

Nothing

Christine S.
Grado:

El cliente no dejó un comentario.

al W.
Grado:

Did express check-in on line,took near an hour to get out of there, between line of clients ahead of me, and deal with police because your staff was accosted by a client. The staff handled the situation very professionally. This rental was for work, and my staff was in van and had to pay them for time lost not able to work. Was just a bad day for all.

Dan F.
Grado:

Daniel was awesome! We had a very smooth rental transaction.

richard F.
Grado:

Everything excellent!

Timothy T. | Overall Experience |
Grado:

fine

No reviews have been submitted for this location.

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