Customer Reviews for U-Haul of Somerdale

5,374 reviews

411 White Horse Pike   Somerdale, NJ 08083
(Btwn Somerdale & Evesham, right near walmart shopping center but opposite side)

(856) 346-3500

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(856) 346-3500

411 White Horse Pike
Somerdale, NJ 08083
(Btwn Somerdale & Evesham, right near walmart shopping center but opposite side)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fast, friendly service. Easy on line registration.

Robert Kertman 
Rating:
5.0

Hire more vibrant and professional people like in your somerdale nj location, excellent ty for your services as always !

Hector Diaz 
Rating:
5.0

Keep up the work

richard bogle 
Rating:
5.0

Customer did not leave a comment.

zahira phillips 
Rating:
5.0

Customer did not leave a comment.

Joseph Imielinski 
Rating:
5.0

Really nice people and did the work quickly. I'm very happy with the service .

VINCENT DENISI 
Rating:
5.0

Customer did not leave a comment.

stanley truempy 
Rating:
5.0

Customer did not leave a comment.

Carmen Morales 
Rating:
5.0

Customer did not leave a comment.

Robert Stewart 
Rating:
5.0

Everything was lit from the people signing me out and hooking my trailer up to the trailer itself. 10 out of 10 would recommend

Steve Rosmini 
Rating:
3.0

Customer did not leave a comment.

Erlyn Robbins 
Rating:
5.0

Customer did not leave a comment.

mike dambrosio 
Rating:
5.0

This location and the person who helped me was amazing but the website and app created multiple problems and cut into my two hours that I paid for

Tami Getzinger 
Rating:
5.0

Customer did not leave a comment.

Michael Mohamed 
Rating:
5.0

Very professional excellent customer service

dorothy gonzales 
Rating:
5.0

Customer did not leave a comment.

Christopher Merulla 
Rating:
5.0

Very smooth check in and check out

Juned Patwa 
Rating:
3.0

you guys need to mention about the 15 dollar insurance charge that it’s optional,i was never told that.and the 15 ft truck wasn’t the cleanest.the steering wheel was pointing to the right and we were going straight.and the air vent shutters were broke and missing.now when we returned truck the guy working at 6 pm was very nice and explained the process to me better so next time i’m aware of what i can pay.i full coverage on my personal vehicles which are very nice vehicles and should of have to pay the 15 dollar charge.

james pearson 
Rating:
5.0

I wouldn't change a thing great professional staff and very polite , ty for your services

Hector Diaz 
Rating:
5.0

Customer did not leave a comment.

marcin domagala 
Rating:
5.0

Customer did not leave a comment.

Randy Shepard 
Rating:
4.0

Nothing

Kevin Meeks 
Rating:
5.0

Customer did not leave a comment.

Manuel Gonzales 
Rating:
4.0

Not quite sure how it’s advertised $19.95 to rent a small 10 ft box truck turns into $88 dollars for a total of 8 hrs. Not to mention gas money to level the fuel off to the level I received the van at. Holy crap.

Todd Weaver 
Rating:
5.0

Perfect customer service and great rental experience

John Gourdine 
Rating:
1.0

I'm actually filing an insurance claim now.

John House 
Rating:
5.0

Customer did not leave a comment.

William mccausland 
Rating:
5.0

Customer did not leave a comment.

Hector Garcia 
Rating:
5.0

Customer did not leave a comment.

Marquise Johnson 
Rating:
5.0

The gentlemen at the desk was promt helpfull and knowledgeable.. I apriciate that a great deal and hope you do as well and pay him well..

MATTHEW CRANDALL 
Rating:
5.0

STAY PROFESSIONAL

art mcfadden 
Rating:
5.0

Customer did not leave a comment.

Thomas Coyle 
Rating:
5.0

Customer did not leave a comment.

Brian Shaw 
Rating:
5.0

Customer did not leave a comment.

EVARISTO GUARDADO 
Rating:
5.0

Customer did not leave a comment.

Jay Jones 
Rating:
5.0

Excelents

EVARISTO GUARDADO 
Rating:
5.0

2 employees I dealt with at pick up and drop off were great.

Paul Lapinson 
Rating:
5.0

Customer did not leave a comment.

Nicolas Martinez 
Rating:
5.0

The employees are so nice.

DIANNE SHEARER 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Kimler 
Rating:
5.0

This was by far the absolute best location ever. The place was very clean and organized But my biggest reason for this review is because of Melissa, she is 💯 the best customer service individual I've dealt with in a long time! Keep up that awesome personality of yours, Melissa and I hope to see you next time I need u-haul.

Jean Hernandez 
Rating:
5.0

The people that with here are amazing. I was having a bad day and they handled everything professionally and made sure I was OK.

John Kosak 
Rating:
1.0

This location scams its customers. They gave us a vehicle with below 1/4 tank of gas and then requested that WE fill it up to above the amount we got it at. They charge $16.20 extra and a $30 service fee for “fueling” because we did not give them extra gas. They told us the person who had the truck before us was also charged the $30 fueling fee (which is meant to cover the employees time to fill up the tank to the appropriate lever for the next customer. They wanted us to make up the gas that the person before us used and didn’t fill. The employee who was working with us (Sean M.) LAUGHED at us when we asked for clarification on this unfair policy. This is my second time using this U-Haul location and I will NOT be returning.

Kaitlyn Savage 
Rating:
5.0

Nothing at all, just continue what they're doing and that will make customers happy

Gale Labor 
Rating:
4.0

Service rep. was friendly and professional.

Cy Jones 
Rating:
5.0

Not at all very clean organized and professional

Hector Diaz 
Rating:
5.0

Great people to work with.

Thomas Davis 
Rating:
4.0

The web app to check in car and dispute any discrepancies with equipment condition did not work. Car smelled like cigarettes as well

Daniel Morales 
Rating:
5.0

I love this location and staff—they always go above and beyond to make the customer happy, safe and informed; and they are always friendly about it!

Karen Chadwick 
Rating:
5.0

They lady that works is very nice.

Micca Lewis 
Rating:
5.0

Customer did not leave a comment.

Joseph Colin 
Rating:
5.0

Customer did not leave a comment.

gustine pelagatti 
Rating:
5.0

Excellent customer service. I was in the store multiple times for supplies and the representative was always very friendly and helpful. Would definitely recommend U-Haul to a friend.

Jeffrey Baccare 
Rating:
5.0

The equipment was clean, but the 26’ truck had no shock absorbers. It was a rough trip.

John Connell 
Rating:
5.0

Customer did not leave a comment.

vanessa Davis 
Rating:
5.0

The gentleman who helped me on Sunday morning is a top notch professional. U-Haul is fortunate to have him as well as me the customer. I can’t say enough about the quality of service.

George Birch 
Rating:
5.0

Great employees on deck

michelle Melekwe 
Rating:
4.0

Customer did not leave a comment.

Primo Maestrado 
Rating:
5.0

Everyone was very helpful

william hill 
Rating:
5.0

Great customer service!

Eric Shieh 
Rating:
5.0

Customer did not leave a comment.

Deborah Marshall 
Rating:
5.0

Customer did not leave a comment.

Steven Mitchell 
Rating:
5.0

No need for improvement. Luis was great helped and was very attentive!

Ramonita Rivera 
Rating:
5.0

Customer did not leave a comment.

Craig Geckle 
Rating:
5.0

Customer service was excellent. Keep up the great work!

jerry yingst 
Rating:
5.0

The employees were the best. Courteous and very helpful.

Richard Plotkin 
Rating:
5.0

Customer service was excellent.

Charles Genau 
Rating:
5.0

Employees were extremely friendly and helpful. Process of pick up and drop off was very easy.

Gina Bowman 
Rating:
5.0

Customer did not leave a comment.

Brad Hawkins 
Rating:
5.0

Customer did not leave a comment.

Frank Justiniano 
Rating:
5.0

Customer did not leave a comment.

STEVEN MITCHELL 
Rating:
5.0

I have used this Somerdale location before. This has to be the cleanest most well stock facility around.

David w Capelli 
Rating:
5.0

Quick and easy rental pickup/drop off experience.

Sandeep Sidhu 
Rating:
5.0

No comment

TERRENCE JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Douglas Dorfman 
Rating:
5.0

I have been to this location many times. Service is very good and staff members are very professional and helpful. Thank you guys

Maria Binas 
Rating:
4.0

Customer did not leave a comment.

Soroush Taheri aval 
Rating:
5.0

Customer did not leave a comment.

Gregory Mele 
Rating:
5.0

Customer did not leave a comment.

Stacey Dorfman 
Rating:
5.0

Customer did not leave a comment.

Gina Mavuro 
Rating:
5.0

Customer did not leave a comment.

Steve Benjamin 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPH CONNOLLY 
Rating:
5.0

Check engine light was on. Not exactly comforting when I’m driving 800miles.

MICHAEL SCHAUB 
Rating:
5.0

very friendly and knowledgeable up sizes trailer explained additional coast . reviewed our truck hooked up checked lights . because of traffic suggested right turn go to traffic light . very pleased communication was excellent !

kurt watson 
Rating:
5.0

All was great except the mileage increase. Great customer service

kimberly masso 
Rating:
5.0

And the staff is very friendly

jay levenson 
Rating:
5.0

I would not change anything. The staff was professional, and very friendly. The young lady that helped me at my check-in did an outstanding job explaining not only what I had chosen but all other options. It was an excellent truck rental experience.

William Bowman 
Rating:
5.0

Drivers side door was very difficult to close othwew

Michelle Coughlin 
Rating:
5.0

best uhaul i’ve ever been to guys are great

MARTINO CARTIER 
Rating:
5.0

Customer did not leave a comment.

robert branch 
Rating:
5.0

Customer did not leave a comment.

Diego Carrasco 
Rating:
5.0

Customer did not leave a comment.

Kelly Dansky 
Rating:
4.0

Ensuring the correct parts are ordered for the vehicle. Overall good installation. Sean was quite helpful and pleasant.

ROBERT SOUTHWICK 
Rating:
5.0

The gentleman that helped me was very thorough. I have used U-Haul many times and this was by far my best experience.

Jeanette DeMarco 
Rating:
5.0

Staff very friendly and helpful. A pleasure to deal with them all.

Lonna Picozzi 
Rating:
5.0

Nothing. Everything went perfect.

David Miller 
Rating:
5.0

Customer did not leave a comment.

Hugo Hernandez 
Rating:
5.0

Location was very clean and close to my house, the Staff was very friendly and Helpful.

Lorraine Tulini 
Rating:
5.0

Already doing it great. Just don’t change it

Gary Mensch 
Rating:
5.0

Customer did not leave a comment.

rich long 
No reviews have been submitted for this location.

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