Customer Reviews for U-Haul at Dort Hwy

4,966 reviews

1911 S Dort Hwy   Flint, MI 48503
(S Of I-69)

(810) 232-1505

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(810) 232-1505

1911 S Dort Hwy
Flint, MI 48503
(S Of I-69)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

More moving blankets.

Judy H. 
Rating:
4.0

Customer did not leave a comment.

dennis P. 
Rating:
5.0

Customer did not leave a comment.

kathy G. 
Rating:
5.0

Made reservation in advance. All I had to do was check in and go. Pretty easy.Ray B.was very helpful

RONNIE C. 
Rating:
5.0

The gentleman we dealt with was helpful, kind, personable; you don't find that many places anymore!

cary R. 
Rating:
5.0

Customer did not leave a comment.

Ken H. 
Rating:
5.0

Speedy and fast !!!

Dallasalan D. 
Rating:
5.0

Customer did not leave a comment.

LEONARD W. 
Rating:
5.0

Customer did not leave a comment.

Nicole W. 
Rating:
5.0

Customer did not leave a comment.

mariah M. 
Rating:
5.0

Nothing

ANDREW C. 
Rating:
5.0

The customer service team on Dort HWY, Flint MI , always gives me and my company , great service each time. They are very friendly and fast !! I give them a prefect 5 star score each time ..

Benny R. 
Rating:
5.0

Customer did not leave a comment.

TRACEY LYNN D. 
Rating:
4.0

Always use this location

Melanie H. 
Rating:
5.0

Customer did not leave a comment.

Herman E. 
Rating:
1.0

Customer did not leave a comment.

Dominque A. 
Rating:
5.0

Customer did not leave a comment.

Sherry M. 
Rating:
5.0

Customer did not leave a comment.

GEORGE O. 
Rating:
5.0

Customer did not leave a comment.

Karen F. 
Rating:
5.0

Customer did not leave a comment.

EDWIN LYNN S. 
Rating:
5.0

Dave was AMAZING..From the beginning of my rental to the end..I always use this uhaul...last time it was Dallas and Tyler and those 2 are Hilarious and Very Helpful. ..and then I had great experience with Ray , Very Polite guy...There's a lady there also who I had a great conversation with , I forget her name , maybe TT or DD...but , yes great experience every time..

CRAIG J. 
Rating:
5.0

Customer did not leave a comment.

RONALD ALAN R. 
Rating:
5.0

Customer did not leave a comment.

Elaina J. 
Rating:
4.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Wasn't there very long and they made sure I got my receipt. They were helpful and unhooked the trailer and I was gone. Very quick!

Chris L. 
Rating:
5.0

Nothing, you did great.

tani M. 
Rating:
5.0

Customer did not leave a comment.

Sue S. 
Rating:
5.0

The clerk is the reason why I come to this location. Friendly and helpful

Erica G. 
Rating:
5.0

Everyone was great only thing was when I got Dolly home right fender was cracked. Neither the rep or myself noticed it on the lot. Other than that good experience.

rick S. 
Rating:
5.0

I love Uhaul. Great customer service.

PAMELA DARCELLE P. 
Rating:
5.0

Customer did not leave a comment.

R Dale L. 
Rating:
5.0

Customer did not leave a comment.

Bruce D. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

Tonia W. 
Rating:
5.0

Everyone was STELLAR! Seriously, Craig was so helpful and kind. So was the guy who loaded me up (his name mightve been Tyler?). They were both SO friendly. Hell, even the third guy who helped me unload when I dropped it off. Thank you guys so much!

Elise C. 
Rating:
4.0

Customer did not leave a comment.

LEONARD W. 
Rating:
5.0

Customer did not leave a comment.

Dennis O. 
Rating:
5.0

Customer did not leave a comment.

Destiny V. 
Rating:
5.0

Customer did not leave a comment.

Kathryne C. 
Rating:
4.0

Don't stand there and watch the customer hook up the trailer, I thought the employees were supposed to do that. Also received an email stating that I was trying to be reached regarding the return. I never received anything such as an attempt to call or email me, as the uhaul was returned perfectly. Other than that, don't have much to say. Not impressed with this last experience.

sha'lorena M. 
Rating:
5.0

Customer did not leave a comment.

Mathew W. 
Rating:
5.0

Customer did not leave a comment.

Katrina G. 
Rating:
5.0

Customer did not leave a comment.

Alice M. 
Rating:
5.0

Customer did not leave a comment.

Janay J. 
Rating:
5.0

The drop of was great and advised me that they need charge mileage for trailers.

Daryel P. 
Rating:
5.0

Guys were great and got me on my way in a short amount of time

james M. 
Rating:
5.0

Excellent service, thank you!

Bruce W. 
Rating:
5.0

Customer did not leave a comment.

Sarah N. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
5.0

Great Customer Service Very friendly

Misty S. 
Rating:
5.0

Customer did not leave a comment.

Fred M. 
Rating:
5.0

Customer did not leave a comment.

Linda R. 
Rating:
5.0

Staff is always very courteous and professional.

Amy P. 
Rating:
3.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Donald L. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

David has excellent customer service skills. I will be back!

Kathy B. 
Rating:
3.0

Was supposed to drop off at 3083 miller Rd. When I got there no one was there and then I had to call several people to eventually be sent to another location. Then was charged for milage for it. Won't use them again.

Stacey J. 
Rating:
5.0

Very helpful and efficient. Much appreciated!

Elizabeth W. 
Rating:
4.0

The guy working was very good at his job and he is the only thing I am happy about

William A. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

You are great and very helpful don't need to do anything

Robert E. 
Rating:
5.0

Customer did not leave a comment.

Jasmine H. 
Rating:
5.0

Very efficient and helpful. I will definitely use them again.

Mark R. 
Rating:
5.0

Next time make sure the radio works in the vehicle I use

Tannis M. 
Rating:
5.0

Ray was knowledgeable, efficient and friendly. I can't imagine any way to improve.

CSL P. 
Rating:
5.0

Awesome service awesome price!

William A. 
Rating:
5.0

Making sure equipment is working properly. The tail light had a malfunction.

traci A. 
Rating:
5.0

So professional, helpful, and efficient, even though I needed to rent a truck on a Sunday afternoon. Great experience! Thank you!

Eileen B. 
Rating:
5.0

Customer did not leave a comment.

patirick M. 
Rating:
4.0

Customer did not leave a comment.

Janis R. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
3.0

Customer did not leave a comment.

Corey W. 
Rating:
4.0

Was very quick to check the truck in

Steven K. 
Rating:
1.0

When picking up our UHaul in the morning, the doors were unlocked and there was a man sleeping in the front seat.

McKenzie M. 
Rating:
5.0

Customer did not leave a comment.

Rebecca J. 
Rating:
5.0

Staff is helpful and friendly. Drive by several other U-Haul locations to come to Dort Hwy.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

MARISSA M. 
Rating:
4.0

Having the company provide a ceramic coating or an anti fog substance to the employees as part of the mirror maintenance would be very nice. Trying to back up in the rain made it nearly impossible unless you brought your own miniature squeegee. Having something to take care of fog and rain on the mirrors would be very very helpful.

Noah G. 
Rating:
1.0

Customer did not leave a comment.

Karen K. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

Alyssa M. 
Rating:
5.0

Customer did not leave a comment.

Ashley M. 
Rating:
5.0

Customer did not leave a comment.

Danny S. 
Rating:
5.0

Customer did not leave a comment.

gary S. 
Rating:
4.0

Very helpful and friendly staff.

Sam S. 
Rating:
5.0

I had issues trying to do the digital check in with my phone, and same for the drop off, it kept saying I wasn't at the right geolocation. However I was able to go inside while picking up and the person who helped me was great, and I was able to get the truck I needed, and then just return the keys through the slot. I was very appreciative of the availability on such short notice, and the friendly staff that helped me during pick up.

Jenny C. 
Rating:
4.0

The windshield was very dirty inside and outside & bug covered. I cleaned to be able to see. When returning the truck my desire an option to use an alternate payment method was not followed.

WILL M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Nice and easy

Chris D. 
Rating:
5.0

.

David M. 
Rating:
5.0

Customer did not leave a comment.

Steven F. 
Rating:
5.0

Keep up the good work 👍🏼

Richard J. 
Rating:
5.0

Very nice guys. Quick and easy check in and return.

Allen M. 
Rating:
5.0

Your employees are so kind and very personable!! We only use the Dort hwy flint mi location because we have consistently had great service and they remember us year to year. We have a nonprofit organization and we have to rent U-Haul‘s at Thanksgiving time every year to deliver 225 boxes of food turkeys, potatoes pies etc. to families and they always remember us when we come in. Thank you for your wonderful service, there's nothing that I could say, or from a personal experience that you could do different to make it better

ANISSA LYNETT L. 
Rating:
5.0

Customer did not leave a comment.

Cherie A. 
Rating:
5.0

Great customer service

Tegan T. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
3.0

Have more than one appliance dolly

Jerome C. 
Rating:
4.0

Customer did not leave a comment.

malinda b.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARQUISE TYRONE M.  |  Overall Experience 
Rating:
5.0

Josh and the others that work at this facility made an unplanned move very easy. Would use this store again and would recommend this store to others.

Cindy C.  |  First Impressions 
Rating:
5.0

This particular location has very large units that are actually the boxes from 26 ft trucks anchored in. They're large and relatively inexpensive when compared to other storage facilities.

DARRIN P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY RENE B.  |  First Impressions 
Rating:
5.0

Very helpful and open every day but Christmas!

DARRIN P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clark D.  |  Overall Experience 
Rating:
5.0

Very good customer service

Ronald M.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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