Customer Reviews for U-Haul Moving & Storage of Woodfield

2,251 reviews

5201 Tollview Dr   Rolling Meadows, IL 60008

(847) 637-5406

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(847) 637-5406

5201 Tollview Dr
Rolling Meadows, IL 60008

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Andrii Kyselov 
Rating:
5.0

Our center storage unit on the 2nd floor could have been better lit. For some reason the center lighting did not turn on. And it was very hot in there during the winter months. But yes, overall it was a fantastic storage facility. Thank you!

Mike Rosario  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Betty Garcia 
Rating:
5.0

Customer did not leave a comment.

Metodco Todorov 
Rating:
5.0

Customer did not leave a comment.

JESSICA SACCONE 
Rating:
5.0

I had rented in other locations and not satisfied with them. This location at Rolling Meadows is the best. Customer service is friendly and helpful. They are the best!!!!!!

Aldous Yeung 
Rating:
5.0

Customer did not leave a comment.

patrick DeFilippo 
Rating:
5.0

Customer did not leave a comment.

Kenya Johnson 
Rating:
5.0

Customer did not leave a comment.

Jose Echeverria 
Rating:
5.0

Everyone at this location was outstanding. The customer service is amazing and the people are very friendly

Robert Maddox  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vitalii Popko 
Rating:
5.0

Great Service. Well maintained facility. Quality for money.

MOHIT ROY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Parveen Naaz 
Rating:
5.0

Customer did not leave a comment.

Richard Uzoka 
Rating:
5.0

Excellent employees, Excellent customer service

CHAD WOODSON 
Rating:
5.0

A Plus

Nathan Thompson  |  Online Move In 
Rating:
3.0

Good signage.

Daniel Chang 
Rating:
5.0

Customer did not leave a comment.

Kaviarasan Govindan 
Rating:
5.0

Customer did not leave a comment.

Ashwin Kumar M J 
Rating:
5.0

Vanessa and her staff …..Great customer service.

GERALD GALLO  |  Online Move In 
Rating:
5.0

thanks !

EIJI SEKIGUCHI 
Rating:
5.0

Customer did not leave a comment.

Eric Marshall 
Rating:
5.0

Best U-Haul I’ve ever used!

Michael Gottschalk 
Rating:
5.0

Customer did not leave a comment.

Jerrod Andrews  |  Overall Experience 
Rating:
4.0

UHaul's phne system is UNACCEPTABLE!! And the Customer Service unit that is central should be renamed Customer Serve ASS!! Those reps would not know the difference from their anus and a hole in the ground. I would fire those individuals I talked with for their unacceptable service! Trying to charge me for a full day when I was minutes late is a giant FYou! The guy in the branch definitely tried to make up for it. I will question when thinking of renting a UHaul vehicle.

Darrell Nakagawa 
Rating:
5.0

Customer did not leave a comment.

JAVIER RIOS 
Rating:
5.0

Super helpful and friendly staff

Michael Olenczuk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN MICHAEL PEREZ 
Rating:
5.0

Customer did not leave a comment.

GURVINDER SINGH 
Rating:
4.0

Customer did not leave a comment.

Gregory Hines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jose marcano 
Rating:
5.0

Customer did not leave a comment.

KAROL SZPORAK 
Rating:
5.0

The person I dealt with yesterday morning was great! He opened the store early and had me out in 5 minutes.

john mascari 
Rating:
5.0

Thanks! I love that location. Specially today’s customers support person which is one of the lady. She is super kind, friendly and very positive person. Thanks!

Yakup Nayman 
Rating:
5.0

Customer did not leave a comment.

Dan Masters 
Rating:
5.0

A very friendly, engaging and efficient operation. A very good selection of equipment and trucks for every moving need.

Carlos Maldonado 
Rating:
5.0

Customer did not leave a comment.

Lynette Midy 
Rating:
4.0

Enclosed trailer was very dirty (mud, rocks, etc) and stunk like a rancid mildew odor. Trailer required a scissor jack to lift tongue onto hitch with only medium sized load; should have a tongue jack installed.

MIchael Higgins 
Rating:
3.0

Convenient location for us. The representative who hooked up the trailer had a hard time doing so, and then the representative who unhooked it when we returned had a hard time unhooking it. Not sure if that was because the equipment wasn't working right or whether it was due to the cold weather.

Laura Plank 
Rating:
5.0

Customer did not leave a comment.

Dawn Reed 
Rating:
4.0

Waited for 10 minute with no one in site so I called the main #. The associate had been working on a trailer outside, so we were glad someone was there to give us our keys. He repeated my price, but I asked why the screen showed something $80 more. Old system needs to be fixed.

Kimberly Ellison 
Rating:
5.0

Top of trailer was full of snow and door was hard to open and close. It did not lock when down

Wojciech Wesolowski 
Rating:
5.0

Customer did not leave a comment.

Robert Bochenek 
Rating:
5.0

Customer did not leave a comment.

Sergio Perez 
Rating:
5.0

The young man who helped me was amazing. He was extremely polite and was very efficient. It seemed like he got me in and out in just a few minutes.

Nicholas Dahl 
Rating:
5.0

N/A

Shante Patterson 
Rating:
4.0

I have rent the tow trailer to bring my wife car home when I got to the destination one of the tire was totally bold the threads on tires was showing have pictures. Wife told me not to use the tow cuz she said it not safe. Kindly need a call asap

mohammad faisal 
Rating:
5.0

Staff was professional, courteous and detailed with instructions. They took time explaining and answering questions. I thank them for their patience and would definitely use this location and equipment again.

Linda Skrzypek 
Rating:
5.0

Check the onboard trailer connections BEFORE letting the customer drive off the lot.

james thompson 
Rating:
5.0

Customer did not leave a comment.

Matt Van Bergen 
Rating:
3.0

Enthusiasm when interacting with customers.

Nick Muhammad 
Rating:
5.0

Thanks , appreciated

EIJI SEKIGUCHI 
Rating:
5.0

Vanessa is the best.

LARUE HIGHSMITH 
Rating:
5.0

Customer did not leave a comment.

Nafees Rahman 
Rating:
5.0

I really was so pleased that I kept all of my stuff there for a year and it was in the exact same condition I left it in. I am grateful they maintained the facility so well.

skaggs sidney lynn  |  Overall Experience 
Rating:
2.0

The truck stalled at least 6 times and on the way back it died twice while driving around 45 mph. If possible I would like a full refund. That truck definitely needs to be looked at.

Alexander Brown 
Rating:
5.0

Customer did not leave a comment.

OLUSEYI AKINWALE 
Rating:
5.0

Customer did not leave a comment.

Matt Conbeer 
Rating:
5.0

Customer did not leave a comment.

Robert Solari 
Rating:
1.0

Customer did not leave a comment.

raven echols  |  Overall Experience 
Rating:
5.0

I've rented three times from this location. Two of them were this past week. Everything went smoothly with no surprises. The time you spend in the office answering questions and getting the keys is about 10 minutes, with no hidden fees. Highly recommend this place.

jack marino 
Rating:
4.0

Customer did not leave a comment.

JOSEPH GALLO 
Rating:
5.0

Customer did not leave a comment.

Paul Edwards 
Rating:
4.0

Customer did not leave a comment.

james bielarz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Steinberg 
Rating:
5.0

Thanks

EIJI SEKIGUCHI 
Rating:
5.0

Customer did not leave a comment.

BIANCA SMITH  |  First Impressions 
Rating:
5.0

Explain everything very well. Easy fast transaction. Vehicle was clean.

Robert Brock 
Rating:
1.0

Train your employees to know their job

Elvira Muhamedagic 
Rating:
5.0

Customer did not leave a comment.

David Montgomery 
Rating:
5.0

Great team!

Jessica Velez  |  First Impressions 
Rating:
5.0

The customer service here is superb! The staff made us feel like family and really went above and beyond to help us without pressuring. A+

JENNIFER LINKE-ROJAS 
Rating:
3.0

Customer service needs to improve

Atabek Narbaev 
Rating:
5.0

Customer did not leave a comment.

Gerald Winterstein Jr 
Rating:
5.0

nothing

Loretta Golden 
Rating:
5.0

My one concern was with the gas, I filled it up to exact spot I received it and was charged extra for it

Sabit Er 
Rating:
5.0

Associates were very friendly quick and easy to pick up my truck and to drop off

Laura Fortunato 
Rating:
5.0

Customer did not leave a comment.

Albert Smith 
Rating:
4.0

I would say to take away the smell from the truck. There was an odor that made me open the window during my time with the rental.

Roy Mathew 
Rating:
5.0

I almost didn't want to leave a review because then the secret is out.... This location rocks! The people are nice, patient and thoroughly explain the pick up and drop off process. The truck I had was spotless and well maintained. They actually had the truck they confirmed in my reservation which was not the case with 2 other locations I made reservations with that day. The whole process was convenient, easy and cheaper than I thought it was going to be. 100% recommend.

Jennifer Tokich 
Rating:
5.0

Customer did not leave a comment.

nestor garcia 
Rating:
5.0

Efficent & friendly staff... answered all my concerns.

Dan Szarzak 
Rating:
5.0

Customer did not leave a comment.

Vasyl Ohorodnyk 
Rating:
5.0

Customer did not leave a comment.

Patricia Perez 
Rating:
5.0

Customer did not leave a comment.

Marcia Guiffre 
Rating:
5.0

Customer did not leave a comment.

Tiffany Falls  |  Overall Experience 
Rating:
5.0

Your employees were very helpful. Doing business with them. Thanks.

William Ruscitti 
Rating:
5.0

Customer did not leave a comment.

joi rembert 
Rating:
5.0

My storage time there was over the top sensational from day one; the location is across the street from my formal employment the friendly and knowledgeable staff members makes you feel welcomed a find establishment through out

doreen Mosby  |  Overall Experience 
Rating:
5.0

Maybe have a more comfortable waiting area with coffee ☕️

DONALD KRYZER 
Rating:
5.0

Amazing service! So happy with the entire experience!

John Morris 
Rating:
5.0

Customer did not leave a comment.

nazarevych volodymyr 
Rating:
5.0

Keep on keeping on!

Allan Judah Kamp 
Rating:
5.0

Customer did not leave a comment.

THOMAS SOVCIK  |  First Impressions 
Rating:
3.0

Wouldn't offer my gas money back

Davinder Tari 
Rating:
5.0

The vehicle I rented looked clean, but when I got inside, it clearly had be used to smoke marijuana in. It reeked of weed. I had to breathe in that smell for hours while I drove the car. It was very unpleasant and I had a headache when I was done with the rental.

Anastasios Kokkinias 
Rating:
5.0

Everything is great

Javier Baculima 
Rating:
5.0

Customer did not leave a comment.

Vince Gallucci 
Rating:
5.0

All good

Jack Sobkowicz 
Rating:
5.0

Customer did not leave a comment.

RASAQ ODUWOLE 
Rating:
5.0

Customer did not leave a comment.

Yasushi Asano 
Rating:
4.0

Having fuel filled to full will be a better ask than when tank is half and we are asked fill upto half

Rudresh Ranaswi 
Rating:
5.0

Customer did not leave a comment.

John Tiessen 
Rating:
5.0

Nothing. The staff was awesome!

Joanne Smigiel 
Rating:
4.0

Checkout was difficult for this vehicle because the display setting did not show the odometer.

Steve Fillingim 
Rating:
5.0

Everyone was amazing. Thanks guys!

Oskar Grabowski  |  First Impressions 
Rating:
1.0

Check your equipment is ready to go and properly train your employees and how use the computers and how use the equipment.

Charly Garcia 
Rating:
5.0

Amazing service. Both the employees a guy and a girl were awesome. Quick in and out

AHMED ILYAS 
Rating:
5.0

Customer did not leave a comment.

Juan Morin 
Rating:
1.0

Your company cost me 240 dollars by not having the truck there on time at 730 in the morning. I'm fighting this. Also the return equipment app did not work , I spent an hour trying to figure out what to do with the truck upon returning. Horrible experience

Rick Kraft 
Rating:
5.0

Offer free coffee

Ladonna Green 
Rating:
4.0

Customer did not leave a comment.

david lorenz 
Rating:
3.0

Customer did not leave a comment.

Mario Mirandola 
Rating:
5.0

Customer did not leave a comment.

eddie jacome 
Rating:
5.0

My only complaint is that the dolly I reserved wasn’t available but everything else was perfect. Worker was very, very nice and helpful.

Ann Goodrich 
Rating:
5.0

Customer did not leave a comment.

Antoinette Bluitt 
Rating:
5.0

Customer did not leave a comment.

ivan pavlyuk 
Rating:
4.0

9/23/23 1st employee didn’t show up until 7:15a. I don’t know the procedures like the staff does, my first time doing this. Explanations need to be slow and more thorough. It took too long for any of the three garage doors to open as the sensors didn’t open automatically with the truck in front of the garage. a week later the following Saturday, I came to empty the storage unit and borrow a second truck, and the gentleman wearing glasses was much more helpful than the week before. With the young lady I was working with.

Susan Saracco  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denisa Jasinecka  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Penny Hsu  |  Overall Experience 
Rating:
5.0

Have had other U-Haul storage units. This one so far seems to be the best.

Richard Colon  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Manikandan Rajavel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris Hall  |  Overall Experience 
Rating:
5.0

Very convenient to use

Nadezda Abraeva  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruslan Zayets  |  Overall Experience 
Rating:
4.0

Too hot, temps need to be close to 70 since there is no air circulation and it's miserable moving in and out. Otherwise, good facility

William Hogarth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

IULIAN PEREPELICINII  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nadezda Abraeva  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Penny Hsu  |  Online Move In 
Rating:
3.0

For an in-door temperature controlled area, I would say it was good.

Nadja Dispirito  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ahsan araeesgmailcom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Ligue  |  Overall Experience 
Rating:
5.0

The manager has a pleasant attitude. He was very detailed oriented and made the experience very enjoyable.

Jalin Guyton  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Patrice Woodruff  |  Overall Experience 
Rating:
1.0

Incompetent at it's finest

ERIK RODRIQUES  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Maurice Knight  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa Ortiz  |  First Impressions 
Rating:
5.0

So convenient, spacious and Organized no time consuming at all in and out

doreen Mosby  |  First Impressions 
Rating:
5.0

It was really a great experience. Staff was very useful and assisted in each step. Clean and well organised place.

Jagdish Bhise  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Breana Myricks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dylan Woods  |  Overall Experience 
Rating:
5.0

Need 24 hour access

Dmitriy Chetverechenko  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brian Daniels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff York  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aaliyah Lawrence  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sury Rodriguez  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

BRADLEY WOLF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rajashekar Guntuka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Koruna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn Austin  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Salman Salim  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS MOSES  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jack Hamilton  |  Overall Experience 
Rating:
5.0

Super clean, climate controlled building. Always felt safe as the parking lot is well lit. Easy check-in/out process. High availability of flat carts to move heavy items. There is an area in the lobby area where you can recycle items you no longer need or want and someone else can take them. And vice versa. Overall, the 3+ years we rented a unit at U-Haul couldn’t have gone better.

Annette lucid  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheila Jefferson  |  Overall Experience 
Rating:
5.0

Great costumer service specially Missy.

RENE MIRANDA  |  Overall Experience 
Rating:
3.0

Staff was helpful.

Erick Soto  |  First Impressions 
Rating:
5.0

Location was very convenient to get to and well maintained.

David Sardina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth DELEON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERELL YVETTE FORBES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff york  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Crawford  |  First Impressions 
Rating:
5.0

Facility is clean, checkout process was easy, convenient unloading and loading area

Sydney Douglas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maurice Knight  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

FRANCISCO CONTRERAS   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Everton Campos  |  First Impressions 
Rating:
4.0

Thé réservation number screwed up the trailer drop off location but just a slight inconvenience. Otherwise all good.

SABRINA GARVEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOANN STOKES  |  First Impressions 
Rating:
5.0

my experience with U-Haul has always been excellent, have never had a problem and have been very pleased every time I needed any type of equipment, I have nothing to complaint about but only be greatful to all of you for your excellent service!!

Zilia Alvarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WANDA Askew  |  Online Move In 
Rating:
5.0

Clean and convenient.

Edward Briggs  |  First Impressions 
Rating:
3.0

My locker alarms go off everytime I open the door. Restrooms are not cleaned enough nor resupplied regularly. Trash bins are always full. Toilets are always leaking, plugged up or filled with human waste. Handicap men's toilets are always out of service or unavailable. Ventilation is poor always freezing or NO circulation at all. Building exterior doors are regularly left unlocked. Recently on the upper floors there have been bugs as well as on first floor lots of ants. Sprinkler heads have been leaking on third floor for weeks in restroom. Restroom floor has been covered in water many times recently due to this leaking,toilets and occasionally sinks. Carpeting on 2/3 floors is a mess. Rarely cleaned. Large crack on third floor window,been that way for weeks.

Michael Modovsky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

judy soumo  |  Overall Experience 
Rating:
5.0

No complaints, all compliments I thank my brother for showing me this place.

Dennis Hamby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Weber  |  Overall Experience 
Rating:
4.0

Only comment relates to having only three bays to unload, it was quite a wait.

Julius Rodillas  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sophia Gialamatzis-Richmond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANN STOKES  |  First Impressions 
Rating:
5.0

Great customer service. Will recommend to friends. Thanks for making my experience Great!!!

SHARON STEWART  |  Overall Experience 
Rating:
1.0

I was given permission to have my UBoxes delivered to this facility and then learned on the day that the boxes were going to be delivered that the manager, Orran Arnold, vetoed this the night before and nobody gave me a heads up. After an hour and a half of talking to different customer service reps somebody was able to get a hold of Orran’s boss and override the last minute veto (shoutout to Vanetta, you deserve a raise). Not even 3 days later, I find out that Orran put a lock on my unit for “lack of payment” even though I have the credit card bill to prove that I absolutely paid my rent. I don’t know what’s happening over there, but this makes me very nervous about staying.

Tommy Weber  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jada Brown  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Slawomir Zapart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Cantu  |  First Impressions 
Rating:
5.0

Everything was very well explained by staff.

robert cothroll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALDO REYES LABRA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Brice  |  Overall Experience 
Rating:
5.0

Na

David Martinez  |  First Impressions 
Rating:
5.0

Loved this storage place! All the equipments was really helpful they left out for us to use.

CASHMERE WALLACE  |  Overall Experience 
Rating:
5.0

I will definitely recommend this uhaul facility to everyone I kno the service and staff are very professional and helpful especially the manager. He deserves 5 stars and more!

HELENA SYKES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Albert Torres  |  Overall Experience 
Rating:
5.0

Tha staff wus very nice and informative and tha pricing wus very affordable so now I hav found my uhaul home😊

HELENA SYKES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly OBrien  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DESHAWN JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tonya wallick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Miguel Roth-Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Larsen  |  Online Move In 
Rating:
5.0

Store manager is great

NORBERT ZAPART  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RIGOBERTO BENITEZ HERNANDEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAE BAE  |  Overall Experience 
Rating:
5.0

Super clean, helpful staff. Thank you.

Michael Kuehn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernadette Davis-Brown  |  Overall Experience 
Rating:
5.0

Anthony does a great job. The units worked out perfectly for us.

kyle krajcir  |  Overall Experience 
Rating:
5.0

Overall great experience from scheduling reservation to move out. Staff was friendly, facility was always clean, and easily accessible. I would use this location again and recommend to others!

Nakia Jones  |  Overall Experience 
Rating:
5.0

Very clean. Spacious. Easy to move in and out.

Arun Beedu  |  Overall Experience 
Rating:
5.0

Overall great experience!

Nakia Jones  |  First Impressions 
Rating:
5.0

Thank you for assisting me, I really appreciate everyone's help! ! ! !

PETER MAJIC  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Miguel Roth-Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenna Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Waqas Abbasi  |  First Impressions 
Rating:
4.0

Very courteous and helpful staff.

PAUL VELLA  |  Overall Experience 
Rating:
5.0

Easiest decision I've made during this move. Will definitely recommend to others. Staff was very helpful.

Christine Slocum  |  Online Move In 
Rating:
5.0

I needed a storage for keep our family’s moving loads safe. And the place has to be air conditioning to keep things clean and safe. I found UHaul self storage service. It was easy access and kept safe. I strongly recommend Uhaul for anyone who needs personal storage .

Dogyun Kim  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenna Williams  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Josh Seidman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROSALIO BUENO  |  Overall Experience 
Rating:
5.0

This place rocks and Mister Chihuahua is the best

BRIAN KAMINSKI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabriela Salgado  |  First Impressions 
Rating:
2.0

Having a third noon related person in your files before you rent a unit is terrible. I had to put my daughter down. People who are single are sol. Just dumb. I won't use you again.

William Hogarth  |  First Impressions 
Rating:
5.0

Anthony Dipaolo Is an asset to your company.

Ruth Drury  |  First Impressions 
Rating:
5.0

Well managed and team were knowledgeable and experienced!

luis mendez  |  Overall Experience 
Rating:
5.0

Very professional and friendly place to do business with, Thanks!

KIRK ARRINGTON  |  Overall Experience 
Rating:
5.0

Excellent Services!!

Wilfredo Torres  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Milton Tooks  |  Overall Experience 
Rating:
5.0

Over all very satisfactory only the front desk people need to work on their pace of working kind of little slow going people which I experienced. Otherwise all good.

Kamran Anis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kaziana servantez  |  First Impressions 
Rating:
3.0

The facility claims to be climate controlled but it was very hot in there.

Tamara Yard  |  Overall Experience 
Rating:
2.0

The person who helped us had to help his coworker a lot and we spent a lot of time waiting around for him to help us. Additionally he was very hesitant to waiting around 4 minutes after closing to allow us to return our keys to him instead of doing it online.

Josh Seidman  |  First Impressions 
Rating:
5.0

Anthony and Ben were super friendly and knowledgeable. They made my moving experience a lot less stressful. Thank you guys for the wonderful service. I really appreciate it.

Jeff Trotter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jefra Martinez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Talat Nazir  |  First Impressions 
Rating:
5.0

I have nothing but good things to say about your location! The keycard check-in and entry, climate control, the alarmed storage cubicle doors, the indoor loading bay... I wish you had been open here when I first had to store my crap. My old bicycle might not have gotten so trashed, but thanks to Public Storage and their indifference to the temperature extremes of Chicago's weather, I have to get rid of it.

Tony Gasbarro  |  Overall Experience 
Rating:
5.0

I’ve used this location for 20 plus years. I knew the former manager, & I watched when Anthony was trained. Now, I see him in the role of manager. He’s an excellent manager. He assists his employees with patience & thoroughness. Anthony & his employees are not only efficient & knowledgeable when it comes to their jobs, but they care as well. As a result, I recommend them & Uhaul to family & friends. ~Kimberly Reuille Former Rolling Meadows Resident

Kimberly Reuille  |  First Impressions 
Rating:
5.0

Uhaul Moving and Storage of Woodfield is great! The location is really convenient to a multitude of highways. It’s super clean. Very secure. I love their loading and unloading area. You can pull you car or truck right in and get out of the weather. They have plenty of moving carts. The staff has always been very willing to help and answer questions. I was very happy with the service there. I would highly recommend this location!

Erik Herdman  |  Overall Experience 
Rating:
1.0

The kid that helped me was rude and talked down to me. Then acted like i was a bother to him when i needed clarification on something. I am very disappointed and would not recommend this location at all and in fact want to never do business with you again

MARIO CARDENAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shashank Malhotra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gladys epting  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michele papaioannou  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha Huitsing  |  Overall Experience 
Rating:
5.0

Everything worked out great at this facility, clean, dry,secure. Would have been great if I was able to you the actual dock with the dock plat

Ralph Piraino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Kawabata  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vladislav Sagan  |  Overall Experience 
Rating:
5.0

All questions answered. Very easy process.

michele papaioannou  |  First Impressions 
Rating:
3.0

Inconvenient place. There is only one access through garage doors and to get in there, you need to get off and gain access then open door. the staff is also rude and inattentive. no one calls back

Janeris Saavedra  |  Overall Experience 
Rating:
5.0

Electronic pick up needs to be worked on it is not user-friendly

Ryle MacPebbles  |  First Impressions 
Rating:
5.0

The only thing I had a problem with was at times you seemed to be short on staff and I had to wait for someone to come and take care of me. Other than that everything was 100% perfect.

Peter Fidler  |  Overall Experience 
Rating:
5.0

Very satisfied with storage facility and the staff.

patricia cohen  |  Overall Experience 
Rating:
4.0

I must say this is my second time using a storage facility an the staff was helpful and friendly better then my last storage place, I would still be using uhual but my storage need is came to an end

suzette campbell  |  Overall Experience 
Rating:
5.0

Fast service, excellent explanation of benefits and services. Facility is clean, organized and very well taken care of.

Thomas Gabl  |  First Impressions 
Rating:
5.0

Anthony was very helpful and informative in going over my options and in the selection of the right storage box for my purposes. Very professional!

michael favia  |  First Impressions 
Rating:
5.0

I recommend you to my friends.

tom spera  |  Overall Experience 
Rating:
5.0

I am happy with services

Hazarattaiah Kalluru  |  Overall Experience 
Rating:
4.0

I was treated like a VIP from the very moment I walked in. The manager made me feel like my purpose for being there was important to him and he informed me of items that may help in my moving process.

Gabriel Green  |  Reservation 
Rating:
5.0

This facility was clean, secure, and with easy access. A well-managed operation!

Deon frye  |  Overall Experience 
Rating:
1.0

Terrible. Took over 30 minutes to get the paperwork done. Reserved it on the phone and it still took over a half an hour. Put us in the farthest unit away from the elevator. Wish more characters.

Faith Golisch  |  Reservation 
Rating:
4.0

Accommodations for unloading our trailer were great.

JOHN GOMEZ  |  Reservation 
Rating:
5.0

The best facility, the best manager of a U-Haul I've ever met. The staff was helpful, smart, and the most important HONEST. They take care of you, this is the place.

Kevin Giambi  |  Overall Experience 
No reviews have been submitted for this location.

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